Fraga v. Premium Retail Services, Inc.

61 F.4th 228
CourtCourt of Appeals for the First Circuit
DecidedMarch 3, 2023
Docket22-1101P
StatusPublished
Cited by10 cases

This text of 61 F.4th 228 (Fraga v. Premium Retail Services, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals for the First Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Fraga v. Premium Retail Services, Inc., 61 F.4th 228 (1st Cir. 2023).

Opinion

United States Court of Appeals For the First Circuit

No. 22-1101

SARA FRAGA, individually and on behalf of all persons similarly situated,

Plaintiff, Appellee,

v.

PREMIUM RETAIL SERVICES, INC.,

Defendant, Appellant.

APPEAL FROM THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MASSACHUSETTS

[Hon. William G. Young, U.S. District Judge]

Before

Barron, Chief Judge, Howard and Kayatta, Circuit Judges.

Jonathan A. Keselenko, with whom James S. Fullmer and Foley Hoag LLP were on brief, for appellant. Joshua P. Davis, with whom Shanon J. Carson, Phyllis Maza Parker, Camille F. Rodriguez, Alexandra K. Piazza, Berger Montague PC, Jason M. Leviton, and Block & Leviton LLP were on brief, for appellee.

March 3, 2023 KAYATTA, Circuit Judge. Plaintiff Sara Fraga brought

this putative class action alleging that her former employer,

Premium Retail Services, Inc., failed to pay her and other

employees for time spent working off-site. Premium, in turn,

sought to compel arbitration pursuant to an arbitration agreement

that Fraga signed as a condition of her employment. The district

court denied Premium's request for arbitration on the basis that

Fraga plausibly alleged facts that placed her within the Federal

Arbitration Act's section 1 exemption for workers engaged in

interstate commerce. Premium then filed this interlocutory

appeal. Because the district court has yet to make the findings

of fact upon which the question of arbitrability likely turns, we

must remand for further factfinding with the benefit of the

guidance provided in this opinion.

I.

We begin with a summary of the record as it now stands.

Incorporated and headquartered in Missouri, Premium provides

retail merchandising support to brands at their stores across North

America. Its services include assisting retail stores with

stocking inventory, creating merchandise displays, and keeping

pricing and signage up to date. Premium employs "merchandisers"

in all fifty states to perform these functions.

- 2 - Fraga worked as a merchandiser for Premium in

Massachusetts from December 2020 to early 2021.1 Her zone of store

locations encompassed stores in Massachusetts, Connecticut, New

Jersey, and New York. As a merchandiser, Fraga's duties included

traveling to her assigned stores, auditing and stocking product,

building product displays, and updating product pricing and

signage. Most relevant to this appeal, Premium's job listings for

merchandisers stated that merchandisers were also expected to

"[r]eceive marketing and promotional materials at your home and

bring them to the store." These materials -- which the parties

call "point-of-purchase (POP) materials" -- included items like

coupons and signage advertising retail products.

Consistent with its job listings, Premium would, at

times, ship POP materials intended for specific stores to the homes

of its merchandisers, who would then drive the materials to the

stores for display. The parties dispute how frequently this

occurred. Fraga submitted a declaration stating that "Premium

sent these POP materials directly to my home several times per

week" and that "[o]n a typical day, I would receive anywhere from

a large envelope to more than a dozen boxes of POP materials."

She also submitted similar declarations from four other Premium

1 Fraga's complaint alleges that she worked for Premium until January 2021, but declarations she submitted to the district court state that she worked there until March 2021.

- 3 - merchandisers stating that Premium sent POP materials to their

homes "on an almost-daily basis," "several times per week,

sometimes daily," "about three times per week," or "two to three

times per week."

Fraga describes her typical workday as beginning with

about thirty minutes of reviewing assignments and organizing her

route. She would then spend thirty minutes preparing POP materials

for the day's assignments. This "involved opening each box of POP

materials, searching and sorting through the POP materials to find

those associated with the day's assignments, and organizing and

packing the POP materials into [her] vehicle." After loading the

POP materials, Fraga would drive to her assigned stores to perform

retail work, "which typically ranged from smaller tasks like

building product displays or updating pricing and signage to

substantial projects like performing a full 'reset' of [her]

assigned brands." Part of her daily duties was "to transport,

deliver, and install various POP materials at each of [her]

assigned stores." Depending on her assignments, she would spend

anywhere from thirty minutes to eight hours in each store. She

typically visited four stores in a day, but occasionally visited

as many as fifteen. Her daily total travel time between stores

typically ranged from ninety minutes to three hours, with an

average of about two hours.

- 4 - Premium, for its part, submitted a declaration from an

executive stating that POP materials "are usually sent directly to

retail stores, rather than to merchandisers at home. Premium will

on rare occasions send POP materials to a merchandiser's home but

this is the exception, not the rule."2

According to Fraga, Premium failed to pay her and other

merchandisers for their time spent traveling to and between

worksites and for their work performed prior to arriving at a

worksite, such as mapping out assignments and sorting and preparing

display materials. She also alleges that Premium failed to pay

overtime even though she and other merchandisers regularly worked

more than forty hours per week. (Fraga claims to have typically

worked sixty-five to eighty-five hours per week.) She seeks relief

for herself and similarly situated Premium merchandisers under the

Fair Labor Standards Act (for a national class) and Massachusetts

law (for a Massachusetts class).

Premium contends that Fraga's lawsuit never gets off the

ground because of an arbitration agreement she signed when she

began her employment with Premium. The agreement stated:

2 Premium also points us to a California superior court decision noting Premium's contention in that case that only 8.3 percent of the plaintiff's work assignments included a shipment of promotional materials. See Ruling on Petition to Compel Arbitration, Raney v. Premium Retail Servs. Inc., No. CVRI2203007 (Cal. Super. Ct. Dec. 12, 2022) (adopting in full the court's December 6, 2022, tentative ruling). The record in this case contains no similar contentions with such specificity.

- 5 - The Parties mutually agree and consent to the resolution by arbitration of all claims or controversies ("claims"), past, present or future, whether or not arising out of Employee's employment (or its termination), that the Company may have against Employee, or that Employee may have against . . . the Company . . . . The Parties agree that neither of them shall initiate or prosecute any lawsuit or court action in any way related to any claim covered by this Agreement.

Claims that must be arbitrated include, but are not limited to, claims for wages, overtime pay, bonuses or other compensation; . . . claims regarding hours worked or not worked, including overtime; . . .

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Bluebook (online)
61 F.4th 228, Counsel Stack Legal Research, https://law.counselstack.com/opinion/fraga-v-premium-retail-services-inc-ca1-2023.