Fraga v. Premium Retail Services, Inc.

61 F.4th 228
Court of Appeals for the First Circuit·Decided March 3, 2023·No. 22-1101P·Published·Cited by 10 cases

Opinion

United States Court of Appeals For the First Circuit

No. 22-1101

SARA FRAGA, individually and on behalf of all persons similarly situated,

Plaintiff, Appellee,

v.

PREMIUM RETAIL SERVICES, INC., Defendant, Appellant.

APPEAL FROM THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MASSACHUSETTS

[Hon. William G. Young, U.S. District Judge]

Before

Barron, Chief Judge,

Howard and Kayatta, Circuit Judges.

Jonathan A. Keselenko, with whom James S. Fullmer and Foley Hoag LLP were on brief, for appellant.

Joshua P. Davis, with whom Shanon J. Carson, Phyllis Maza Parker, Camille F. Rodriguez, Alexandra K. Piazza, Berger Montague PC, Jason M. Leviton, and Block & Leviton LLP were on brief, for appellee.

March 3, 2023

KAYATTA, Circuit Judge. Plaintiff Sara Fraga brought this putative class action alleging that her former employer, Premium Retail Services, Inc., failed to pay her and other employees for time spent working off-site. Premium, in turn, sought to compel arbitration pursuant to an arbitration agreement that Fraga signed as a condition of her employment. The district court denied Premium's request for arbitration on the basis that Fraga plausibly alleged facts that placed her within the Federal Arbitration Act's section 1 exemption for workers engaged in interstate commerce. Premium then filed this interlocutory appeal. Because the district court has yet to make the findings of fact upon which the question of arbitrability likely turns, we must remand for further factfinding with the benefit of the guidance provided in this opinion.

I.

We begin with a summary of the record as it now stands.

Incorporated and headquartered in Missouri, Premium provides retail merchandising support to brands at their stores across North America. Its services include assisting retail stores with stocking inventory, creating merchandise displays, and keeping pricing and signage up to date. Premium employs "merchandisers" in all fifty states to perform these functions.

Fraga worked as a merchandiser for Premium in Massachusetts from December 2020 to early 2021.1 Her zone of store locations encompassed stores in Massachusetts, Connecticut, New Jersey, and New York. As a merchandiser, Fraga's duties included traveling to her assigned stores, auditing and stocking product, building product displays, and updating product pricing and signage. Most relevant to this appeal, Premium's job listings for merchandisers stated that merchandisers were also expected to "[r]eceive marketing and promotional materials at your home and bring them to the store." These materials -- which the parties call "point-of-purchase (POP) materials" -- included items like coupons and signage advertising retail products.

Consistent with its job listings, Premium would, at times, ship POP materials intended for specific stores to the homes of its merchandisers, who would then drive the materials to the stores for display. The parties dispute how frequently this occurred. Fraga submitted a declaration stating that "Premium sent these POP materials directly to my home several times per week" and that "[o]n a typical day, I would receive anywhere from a large envelope to more than a dozen boxes of POP materials." She also submitted similar declarations from four other Premium

1 Fraga's complaint alleges that she worked for Premium until January 2021, but declarations she submitted to the district court state that she worked there until March 2021.

merchandisers stating that Premium sent POP materials to their homes "on an almost-daily basis," "several times per week, sometimes daily," "about three times per week," or "two to three times per week."

Fraga describes her typical workday as beginning with about thirty minutes of reviewing assignments and organizing her route. She would then spend thirty minutes preparing POP materials for the day's assignments. This "involved opening each box of POP materials, searching and sorting through the POP materials to find those associated with the day's assignments, and organizing and packing the POP materials into [her] vehicle." After loading the POP materials, Fraga would drive to her assigned stores to perform retail work, "which typically ranged from smaller tasks like building product displays or updating pricing and signage to substantial projects like performing a full 'reset' of [her] assigned brands." Part of her daily duties was "to transport, deliver, and install various POP materials at each of [her] assigned stores." Depending on her assignments, she would spend anywhere from thirty minutes to eight hours in each store. She typically visited four stores in a day, but occasionally visited as many as fifteen. Her daily total travel time between stores typically ranged from ninety minutes to three hours, with an average of about two hours.

Premium, for its part, submitted a declaration from an executive stating that POP materials "are usually sent directly to retail stores, rather than to merchandisers at home. Premium will on rare occasions send POP materials to a merchandiser's home but this is the exception, not the rule."2 According to Fraga, Premium failed to pay her and other merchandisers for their time spent traveling to and between worksites and for their work performed prior to arriving at a worksite, such as mapping out assignments and sorting and preparing display materials. She also alleges that Premium failed to pay overtime even though she and other merchandisers regularly worked more than forty hours per week. (Fraga claims to have typically worked sixty-five to eighty-five hours per week.) She seeks relief for herself and similarly situated Premium merchandisers under the Fair Labor Standards Act (for a national class) and Massachusetts law (for a Massachusetts class).

Premium contends that Fraga's lawsuit never gets off the ground because of an arbitration agreement she signed when she began her employment with Premium. The agreement stated:

2 Premium also points us to a California superior court decision noting Premium's contention in that case that only 8.3 percent of the plaintiff's work assignments included a shipment of promotional materials. See Ruling on Petition to Compel Arbitration, Raney v. Premium Retail Servs. Inc., No. CVRI2203007 (Cal. Super. Ct. Dec. 12, 2022) (adopting in full the court's December 6, 2022, tentative ruling). The record in this case contains no similar contentions with such specificity.

The Parties mutually agree and consent to the resolution by arbitration of all claims or controversies ("claims"), past, present or future, whether or not arising out of Employee's employment (or its termination), that the Company may have against Employee, or that Employee may have against . . . the Company . . . . The Parties agree that neither of them shall initiate or prosecute any lawsuit or court action in any way related to any claim covered by this Agreement.

Claims that must be arbitrated include, but are not limited to, claims for wages, overtime pay, bonuses or other compensation; . . .

claims regarding hours worked or not worked, including overtime; . . . and claims for violation of any federal, state, or other governmental law, statute, regulation, or ordinance (except as provided below).

It also contained a class action waiver stating:

To the maximum extent permitted by law, the Parties agree that all claims covered by this Agreement shall be brought in a Party's individual capacity only, and not as a plaintiff or class member in any purported class, collective or representative action or proceeding on behalf of persons other than the individual Party. . . . If this class waiver shall be determined to be unenforceable, then any class, collective or representative action or proceeding shall be brought only in court, and not in arbitration. The Parties do not agree to arbitration on a class, collective or representative basis under any circumstances.3

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Fraga v. Premium Retail Services, Inc., 61 F.4th 228 (1st Cir. 2023).

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