Fiebelkorn v. Ikon Office Solutions, Inc.

668 F. Supp. 2d 1178, 2009 U.S. Dist. LEXIS 97792, 2009 WL 3487540
CourtDistrict Court, D. Minnesota
DecidedOctober 21, 2009
DocketCiv. 09-143 (RHK/SRN)
StatusPublished
Cited by3 cases

This text of 668 F. Supp. 2d 1178 (Fiebelkorn v. Ikon Office Solutions, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Minnesota primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Fiebelkorn v. Ikon Office Solutions, Inc., 668 F. Supp. 2d 1178, 2009 U.S. Dist. LEXIS 97792, 2009 WL 3487540 (mnd 2009).

Opinion

MEMORANDUM OPINION AND ORDER

RICHARD H. KYLE, District Judge.

INTRODUCTION

This case, at its core, concerns the alleged failure by Defendant IKON Office *1181 Solutions, Inc. (“IKON”) to pay commissions to a former employee, Plaintiff Kent Fiebelkorn. Fiebelkorn has asserted eight claims against IKON, four sounding in quasi-contract and four alleging violations of various Minnesota statutes. IKON has counterclaimed, seeking to recover purported overpayments of commissions and alleging that Fiebelkorn has failed to return its confidential and proprietary information. IKON now moves for summary judgment on each of Fiebelkorn’s claims, while Fiebelkorn has cross-moved for summary judgment on certain of his claims and all of IKON’s counterclaims. For the reasons set forth below, the Court will grant IKON’s Motion in part and deny it in part and deny Fiebelkorn’s Motion.

BACKGROUND

Most of the relevant facts are undisputed. Accordingly, the background is recited herein without citations to the record, except where a fact is in dispute.

IKON is a multi-national dealer of copy machines and office equipment. Fiebelkorn worked for IKON as a sales representative beginning in January 2004. In June 2007, he accepted a newly created position called “Major Account Executive-Graphic Arts.” In this position, he earned an annual salary plus commissions for sales he produced. The commission on each sale hinged on several factors, including inter alia its terms and the type of equipment sold.

Fiebelkorn’s commission structure was set forth in a document entitled the “FY 2008 Compensation Plan for Major Account Executives Graphic Arts” (the “Plan”). The Plan is, charitably speaking, a complicated document that awards commissions using a confusing calculation system. Four portions of the Plan are most relevant here.

First, the Plan provides that a sales representative is not entitled to a commission until after equipment has been delivered to the customer, installed, and the customer is invoiced for the purchase. Second, the Plan provides that a sales representative must be employed on the date the customer is invoiced to be entitled to a commission. Third, the Plan permits changes to be made to the commission earned on a sale, but only with “approv[al] in writing or via electronic approval by the Area VP with copies to the Region Director of Sales and [IKON’s] Commissions Administration Department.” Fourth, the Plan permits IKON to adjust and “charge back” a commission paid to a sales representative if it “ha[s] not been earned under the terms and conditions of’ the Plan.

On March 19, 2008, IKON terminated Fiebelkorn’s employment because he did not have a valid driver’s license. He was informed of his termination at a meeting attended by Cindy Marty, his direct supervisor; Bobby Wray, Marty’s boss and an IKON Area Vice President for the Minnesota/Iowa area; and Michael Haber, a representative from IKON’s human-resources department. At the time of his termination, Fiebelkorn had not received commissions for at least two sales that had already been completed and invoiced. 1 In addition, he had several other sales not yet finalized but nearing completion. He demanded that he receive commissions for those other sales, which were “in the pipeline.” (Fiebelkorn Aff. ¶ 13; Second Fiebelkorn Aff. ¶ 8; Fiebelkorn Dep. Tr. at 124-25.) 2 Wray discussed those pending *1182 sales with him and promised to pay commissions on the “pipeline” accounts as long as he helped transition them to other IKON representatives, to ensure that the business was not taken elsewhere. (Fiebelkorn Dep. Tr. at 124-25, 210; Second Fiebelkorn Aff. ¶ 10; Marty Dep. Tr. at 61-64.) Fiebelkorn did as promised and took steps to transition these accounts, including placing telephone calls to certain customers and accompanying IKON employee Brian Balow on a sales visit to another. (Second Fiebelkorn Aff. ¶¶ 12-17.) Ultimately, at least two of these “pipeline” accounts — Absolute Print Graphics and ServicePrinters — completed their purchases and were invoiced by IKON after March 19, 2009, Fiebelkorn’s last day of employment.

On March 25, 2008, Fiebelkorn emailed Wray asking when he would receive his final paycheck, including pay for “the deals that are in the works.” After Wray did not respond, Fiebelkorn re-sent his email on March 27, 2008. Wray sent a terse reply, asking Fiebelkorn to “call [him] on Monday.” The next day, a regularly scheduled pay day, IKON issued Fiebelkorn a check for his earned salary, vacation pay, and commissions on certain sales that were invoiced before his employment ended, but not any of the “pipeline” deals.

Fiebelkorn emailed Wray again on April 7, 2008, asking for his year-to-date sales numbers. Wray did not respond. Fiebelkorn sent Wray another email on April 10, 2008, requesting an accounting of his commissions due. The following day (another regularly scheduled pay day), IKON issued Fiebelkorn a check for additional commissions, but yet again only for sales invoiced before his employment ended.

On April 15, 2008, Haber emailed Fiebelkorn. Attached to his email was a document styled “Agreement and Release,” in which IKON agreed to pay Fiebelkorn $6,379 in exchange for a release of any claims he might have against the company. The Agreement and Release noted that “a dispute ha[d] arisen between the Parties.” Haber asked Fiebelkorn to execute the document to “resolv[e] any/all outstanding commission issues.”

Fiebelkorn refused to sign. Instead, he emailed Wray and Haber, questioning why he had been sent “legal documentation” and further questioning why IKON was “calling this a dispute.” He stated that without any of the information he had been repeatedly requesting from Wray, he could not tell whether $6,379 was a valid calculation of the commissions he was owed. He again asked IKON to pay him the commissions “committed to” by Wray for his pipeline deals. He received no response. He re-sent the email on April 22, 2008, asking for resolution of the matter by April 25, 2008. Again, IKON did not respond.

Over the ensuing months, Fiebelkorn continued contacting IKON demanding his commission payments, although the exact extent of his efforts is unclear. He heard nothing until November 14, 2008, when he received a letter from Kim Castagnetta, who had replaced Wray as IKON’s Area Vice President for Minnesota/Iowa. Her letter stated:

Dear Mr. Fiebelkorn:
Pursuant to our ongoing discussions with you, we have conferred with IKON’s commissions group to verify your unpaid commissions.
*1183 To that end, enclosed please find a check for $3,033.01 for qualifying sales prior to your termination from the company. This payment includes $2932.22 commissions and $100.79 compound interest at the rate of 6% and is made in accordance with IKON’s commission plan.

Enclosed with the letter was a check for $1,853.17.

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Bluebook (online)
668 F. Supp. 2d 1178, 2009 U.S. Dist. LEXIS 97792, 2009 WL 3487540, Counsel Stack Legal Research, https://law.counselstack.com/opinion/fiebelkorn-v-ikon-office-solutions-inc-mnd-2009.