Federal Trade Commission v. Wyndham Worldwide Corp.

10 F. Supp. 3d 602, 2014 WL 1349019, 2014 U.S. Dist. LEXIS 47622
CourtDistrict Court, D. New Jersey
DecidedApril 7, 2014
DocketCivil Action No. 13-1887(ES)
StatusPublished
Cited by35 cases

This text of 10 F. Supp. 3d 602 (Federal Trade Commission v. Wyndham Worldwide Corp.) is published on Counsel Stack Legal Research, covering District Court, D. New Jersey primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Federal Trade Commission v. Wyndham Worldwide Corp., 10 F. Supp. 3d 602, 2014 WL 1349019, 2014 U.S. Dist. LEXIS 47622 (D.N.J. 2014).

Opinion

[607]*607OPINION

SALAS, District Judge.

I. Introduction

The Federal Trade Commission (the “FTC”) brought this action under Section 5(a) of the Federal Trade Commission Act (the “FTC Act”), 15 U.S.C. § 45(a), against Wyndham Worldwide Corporation (‘Wyndham Worldwide”), Wyndham Hotel Group, LLC (“Hotel Group”), Wyndham Hotels and Resorts, LLC (“Hotels and Resorts”), and Wyndham Hotel Management, Inc. (“Hotel Management”) (collectively, “Wyndham” or “Defendants”). The FTC alleges that Wyndham violated Section 5(a)’s prohibition of “acts or practices in or affecting commerce” that are “unfair” or “deceptive.”

Specifically, the FTC alleges that Defendants violated both the deception and unfairness prongs of Section 5(a) “in connection with Defendants’ failure to maintain reasonable and appropriate data security for consumers’ sensitive personal information.” (D.E. No. 28, First Amended Complaint for Injunctive and Other Equitable Relief (“Compl.”) ¶¶ 1, 44-49). Hotels and Resorts moves to dismiss the FTC’s complaint under Federal Rule of Civil Procedure 12(b)(6). (D.E. No. 91-1, Motion to Dismiss by Defendant Wyndham Hotels & Resorts LLC (“HR’s Mov. Br.”) at 6).1 Its motion to dismiss raises the following three issues.

First, Hotels and Resorts challenges the FTC’s authority to assert an unfairness claim in the data-security context. Citing recent data-security legislation and the FTC’s public statements, Hotels and Resorts likens this action to FDA v. Brown & Williamson Tobacco Corp., 529 U.S. 120, 120 S.Ct. 1291, 146 L.Ed.2d 121 (2000). It declares that, under Brown & Williamson, the FTC does not have the authority to bring an unfairness claim involving data security. As explained below, however, the Court rejects this challenge to the FTC’s authority because the circumstances here differ from those in Brown & Williamson.

Second, Hotels and Resorts asserts that the FTC must formally promulgate regulations before bringing its unfairness claim. It contends that, without promulgating such regulations, the FTC violates fair notice principles. But precedent instructs that agencies like the FTC need not formally issue regulations. The Court, therefore, rejects Hotels and Resorts’ contention that the FTC must issue regulations before bringing its unfairness claim.

Third, Hotels and Resorts argues that the FTC’s allegations are pleaded insufficiently to support either an unfairness or deception claim. Hotels and Resorts asserts that the FTC fails to plead certain elements of each of these claims and fails to otherwise satisfy federal pleading requirements. As detailed below for both the unfairness and deception claims, the Court disagrees.

Having resolved each of these issues in favor of the FTC, the Court DENIES Hotels and Resorts’ motion to dismiss.

II. Factual Background 2

Wyndham Worldwide is in the hospitality business. (Compl. ¶ 7). “At all [608]*608relevant times,” Wyndham Worldwide controlled the acts and practices of the following subsidiaries: Hotel Group, Hotels and Resorts, and Hotel Management. (Id. ¶¶ 7-10). Through these three subsidiaries, Wyndham Worldwide “franchises and manages hotels and sells timeshares.” (Id. ¶ 13).

More specifically, “Hotel Group is a wholly-owned subsidiary of Wyndham Worldwide.” (Id. ¶ 8). Both Hotels and Resorts and Hotel Management, in turn, are wholly-owned subsidiaries of Hotel Group. (Id. ¶¶ 9, 10). Hotels and Resorts licensed the “Wyndham” name to approximately seventy-five independently-owned hotels under franchise agreements. (Id. ¶ 9). Similarly, Hotel Management licensed the “Wyndham” name to approximately fifteen independently-owned hotels under management agreements. (Id. ¶ 10).

Under these agreements, Hotels and Resorts and Hotel Management require each Wyndham-branded hotel to purchase — and “configure to their specifications” — a designated computer system that, among other things, handles reservations and payment card transactions. (Id. ¶ 15). This system, known as a “property management system,” stores consumers’ personal information, “including names, addresses, email addresses, telephone numbers, payment card account numbers, expiration dates, and security codes.” (Id.).

The property management systems for all Wyndham-branded hotels “are part of Hotels and Resorts’ computer network” and “are linked to its corporate network.” (Id. ¶ 16). Indeed, Hotels and Resorts’ computer network “includes its central reservation system” that “coordinates reservations across the Wyndham brand” and, using Hotels and Resorts’ website, “consumers can make reservations at any Wyndham-branded hotel.” (Id. ¶¶ 16, 20). And, although certain Wyndham-branded hotels have their own websites, customers making reservations for these hotels “are directed back to Hotels and Resorts’ website to make reservations.” (Id. ¶ 20).

The FTC alleges that, since at least April 2008, Wyndham “failed to provide reasonable and appropriate security for the personal information collected and maintained by Hotels and Resorts, Hotel Management, and the Wyndham-branded hotels.” (Id. ¶ 24). The FTC alleges that Wyndham did this “by engaging in a number of practices that, taken together, unreasonably and unnecessarily exposed consumers’ personal data to unauthorized access and theft.” (Id.).

As a result of these failures, between April 2008 and January 2010, intruders gained unauthorized access — on three separate occasions — to Hotels and Resorts’ computer network, including the Wyndham-branded hotels’ property management systems. (Id. ¶ 25; see also id. ¶¶ 26-39 (detailing the circumstances of the three breaches and impact of each breach)). The intruders “used similar techniques on each occasion to access personal information stored on the Wyndhambranded hotels’ property management system servers, including customers’ payment card account numbers, expiration dates, and security codes.” (Id. ¶ 25). And, after discovering the first two breaches, Wyndham “failed to take appropriate steps in a reasonable time frame to prevent the further compromise of Hotels and Resorts’ network.” (Id.).

[609]*609Wyndham’s “failure to implement reasonable and appropriate security measures exposed consumers’ personal information to unauthorized access, collection, and use” that “has caused and is likely to cause substantial consumer injury, including financial injury, to consumers and businesses.” (Id. ¶ 40). Defendants’ failure “to implement reasonable and appropriate security measures” caused, for example, the following:

[T]he three data breaches described above, the compromise of more than 619,000 consumer payment card account numbers, the exportation of many of those account numbers to a domain registered in Russia, fraudulent charges on many consumers’ accounts, and more than $10.6 million in fraud loss.

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10 F. Supp. 3d 602, 2014 WL 1349019, 2014 U.S. Dist. LEXIS 47622, Counsel Stack Legal Research, https://law.counselstack.com/opinion/federal-trade-commission-v-wyndham-worldwide-corp-njd-2014.