D.S.S. v. Prudential Insurance Company of America

District Court, W.D. Kentucky·Decided March 19, 2021·No. 3:20-cv-00248·Unknown

Opinion

UNITED STATES DISTRICT COURT WESTERN DISTRICT OF KENTUCKY AT LOUISVILLE

D.S.S., et al. PLAINTIFFS

vs. CIVIL ACTION NO. 3:20-CV-248-CRS

THE PRUDENTIAL INSURANCE COMPANY OF AMERICA AND TIME WARNER CABLE DEFENDANTS

MEMORANDUM OPINION This matter is before the Court on Time Warner Cable’s (“Time Warner”) motion to dismiss. DN 44, 44-1. Plaintiffs filed a response. DN 49. Time Warner then filed a reply. DN 54. The matter is now ripe for review. For the reasons stated herein, Time Warner’s motion will be granted. I. BACKGROUND Jacinta Malone (“Malone”) passed away on March 18, 2014. DN 19 at 2. At the time of her death, she was employed by Time Warner. DN 19 at 2. As part of her employment, she participated in an employee welfare benefit plan (the “Plan”). DN 19 at 2. Under the Plan, Malone received life insurance coverage of $147,000. DN 19 at 3, 22-3 at 2. Prudential served as the Plan’s claims administrator. DN 22-2 at 6, 22-4 at 49, 92. Time Warner operated as the Plan’s plan administrator. DN 49 at 9. A. Relevant Plan Provisions The Plan includes: (1) a Written Instrument; (2) any documents that supersede the Plan; (3) any documents that terminate the Plan; (4) any Component Program Document incorporated in the Plan by reference; (5) any schedule of benefits promulgated under the Plan; and (6) any amendment or modification to the Plan.1 DN 22-2 at 5. The record contains two of the Plan’s documents—the Written Instrument and a Life Insurance Program Component Document Policy Booklet (the “Policy”).2 DN 22-2 at 5-52, DN 22-4. The record also evidences the Life Insurance Program Provisions of the Life Summary Plan Description (“SPD”). DN 22-2 at 86-110. 1. Beneficiary Provisions

The Policy outlines “beneficiary rules” that “apply to insurance payable on account of [a policyholder’s] death.” DN 22-4 at 38. These rules define the term “beneficiary,” state that a policyholder has “the right to choose a beneficiary,” and explain the payment process for a variety of scenarios. DN 22-4 at 38. The “beneficiary rules” also state that the policyholder may change the beneficiary “at any time without the consent of the present [b]eneficiary.” DN 22-4 at 38. To effectuate a change, the Policy requires an employee to complete a “[b]eneficiary change form [with] . . . the Contract Holder.” DN 22-4 at 38. Similarly, the SPD explains that an employee must “designate a beneficiary with the TWC Benefits Service Center naming the individual(s) . . . who will receive benefits if [the employee]

die[s] while [] coverage is in effect” and describes the division of policy proceeds. DN 22-2 at 92- 93. The SPD expounds upon the policyholder’s option to change a beneficiary, noting that “[a] change in beneficiary designation becomes effective the date [the policyholder] makes the change online through twcplusyou.com or [a] signed form is recorded by the TWC Benefits Service Center.” DN 22-2 at 93.

1 The “Written Instrument” specifically includes twelve articles, two exhibits, and several amendments that state the core provisions of the Plan. DN 22-2 at 2-52. The terms of a Component Program, such as the Life Insurance Program, consist of the Written Instrument and those within the applicable Component Program Documents. DN 22-2 at 5. The Component Program Documents for a Component Program may modify or supersede the Written Instrument to the extent necessary to eliminate inconsistences between the provisions of the Written Instrument and those within Component Program Documents. DN 22-2 at 5. 2 The Policy contains benefits information for basic employee term life coverage, optional employee term life coverage, and other life insurance benefit options. DN 22-4. 2. Claim for Benefits Provisions The Policy and SPD also contain provisions regarding the process for filing a claim for benefits.3 According to the Policy’s “claim rules” section: Prudential must be given written proof of the loss including any requested documentation, such as a death certificate, for which claim is made under the Coverage. A claim form will be furnished for submitting proof of loss. But, if you are not given a claim form within 15 days after providing notice of claim, you must still submit the proof of loss. This proof must cover the occurrence, character and extent of that loss. Proof of loss must be furnished within 180 days after the date of the loss. But, if any Coverage provides for periodic payment of benefits at monthly or shorter intervals, the proof of loss for each such period must be furnished within 180 days after the period ends. A claim will not be considered valid unless the proof is furnished within these time limits. However, it may not be reasonably possible to do so. In that case, the claim will still be considered valid if the proof is furnished as soon as reasonably possible.

DN 22-4 at 43. Upon receipt of written proof of loss and any other requested documentation, such as a death certificate, Prudential distributes policy proceeds to the beneficiary. DN 22-4 at 43. Similarly, the SPD explains that Prudential has the “sole authority to determine claims under the terms of the Life Program” and is responsible for supplying certain forms, “as well as any instructions on how to complete [them],” to help facilitate the distribution of benefits to the named beneficiary. DN 22-2 at 104. The SPD also clarifies that Time Warner “does not evaluate claims or appeals for benefits under the Life Program.” DN 22-2 at 107. 3. Plan’s Limitations Period for Filing a Lawsuit Under The Written Instrument and SPD contain a one-year limitations period for filing a legal action under ERISA § 502(a). DN 22-2 at 21, 22-2 at 107. The Written Instrument states:

3 The Written Instrument’s “Claims and Appeals Procedure” does not apply to the Plaintiffs’ claim under ERISA § 502(a)(1)(B) because the governing process for submitting a claim for benefits is “otherwise provided in [an] applicable Component Program Document” (i.e., the Policy). DN 22-2 at 21. Notwithstanding anything in the Plan or this Section [] to the contrary (except as specifically stated in a Component Program Document), no legal action at law or equity to recover benefits under the Plan may be filed unless the claimant has complied with and exhausted the administrative procedures under this Article 9, nor may such legal action be filed more than one year after the date on which the final adverse benefit determination under the Plan occurs.

DN 22-2 at 21. Likewise, the SPD notes that lawsuits under ERISA § 502(a) are permitted “when all available levels of review of denied claims, including the appeal process, have been completed and the claims were not approved in whole or in part as long as such action is brought within one year of the final adverse benefit determination.” DN 22-2 at 107. B. Plaintiffs’ Inquiry Regarding the Payment of Malone’s Life Insurance Benefits Following Malone’s death, Prudential communicated with Time Warner to determine the individual(s) designated as Malone’s beneficiary. DN 22-3 at 2, 44-1 at 7. Apparently, these communications revealed that D.S.S. and Javey Brown (“Brown”) were not listed as Malone’s primary beneficiaries. DN 44-1 at 7. According to Time Warner, “[Tiffiani] Graves was the primary beneficiary on the policy as of February 7, 2014—more than a month before Ms. Malone’s death.” DN 44-1 at 7. Prudential spoke with Tiffiani Graves (“Graves”) in April 2014 to begin the process of distributing Malone’s life insurance proceeds. DN 22-5 at 4. Upon receipt of certain claim forms and other documents, such as Malone’s death certificate, from Graves in June 2014, Prudential approved the payment of Malone’s life insurance benefits to Graves. DN 22-5 at 3-4. Quintina McDowell (“McDowell”), the Plaintiffs’ aunt and current custodian of D.S.S., began calling Prudential in December 2014 to ask whom Malone named as her beneficiary.

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D.S.S. v. Prudential Insurance Company of America, (W.D. Ky. 2021).

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