D.S.S. v. Prudential Insurance Company of America

CourtDistrict Court, W.D. Kentucky
DecidedNovember 23, 2020
Docket3:20-cv-00248
StatusUnknown

This text of D.S.S. v. Prudential Insurance Company of America (D.S.S. v. Prudential Insurance Company of America) is published on Counsel Stack Legal Research, covering District Court, W.D. Kentucky primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
D.S.S. v. Prudential Insurance Company of America, (W.D. Ky. 2020).

Opinion

UNITED STATES DISTRICT COURT WESTERN DISTRICT OF KENTUCKY AT LOUISVILLE

D.S.S., et al. PLAINTIFFS

vs. CIVIL ACTION NO. 3:20-CV-248-CRS

THE PRUDENTIAL INSURANCE COMPANY OF AMERICA AND TIME WARNER CABLE DEFENDANTS

MEMORANDUM OPINION On February 26, 2020, Plaintiffs, D.S.S., by and through his next friend and custodian, Quintina McDowell (“McDowell”), and Javey Brown (“Brown”), filed a lawsuit in Jefferson County Circuit Court seeking the full amount of their mother’s, Jacinta Malone (“Malone”), life insurance proceeds. DN 1-1. Defendant, Prudential Insurance Company of America (“Prudential”), removed the action to our Court. DN 1. This matter is before the Court on Prudential’s motion to dismiss. DN 22, 22-1. Plaintiffs filed a response to Prudential’s motion. DN 31. Prudential then filed a reply to the response. DN 43. The matter is now ripe for review. For the reasons stated herein, Prudential’s motion to dismiss will be granted. I. BACKGROUND Malone passed away in a tragic incident on March 18, 2014. DN 31 at 1. At the time of her death, she worked for Time Warner Cable Enterprises LLC (“Time Warner”). DN 19 at 2. As part of her employment, she participated in an employee welfare benefit plan (the “Plan”) sponsored by Time Warner.1 DN 31 at 1. Under the Plan, Malone received life insurance coverage of

1 Malone’s ERISA Plan appears to be detailed in two documents: (1) “Time Warner Cable Benefits Plan” and (2) a document with Prudential’s logo entitled “Time Warner Cable Enterprises LLC.” DN 22-2, 22-4. $147,000—$88,000 of basic life insurance and $59,000 of optional life insurance. DN 19 at 3, 22- 3 at 2. Prudential served as the Plan’s claims administrator. DN 22-1 at 12. The Time Warner Cable Benefits Plan states that an employee must “designate a beneficiary with the TWC Benefits Service Center naming the individual(s) . . . who will receive benefits if [the employee] die[s] while [] coverage is in effect.” DN 22-2 at 92. The document also

describes the division of proceeds, the possibility to name more than one beneficiary, an employee’s ability to designate a beneficiary online or through a beneficiary designation form, and the option to change a beneficiary. DN 22-2 at 92-93. Similarly, the document with Prudential’s logo states that an employee has “the right to choose a beneficiary.” DN 22-4 at 38. This document also explains that an employee may change a named beneficiary at any time, the change must be “filed through the Contract Holder,” and any change would “take effect on the date the form is signed.” DN 22-4 at 38. It is undisputed that, as of February 6, 2014, D.S.S. and Brown were named as Malone’s primary beneficiaries. DN 19 at 3, 22-1 at 3, 31-2 at 2. Following Malone’s death, Prudential communicated with Time Warner to determine the

individual(s) designated as Malone’s beneficiary. DN 22-1 at 7, 22-3 at 2, 43 at 13. Apparently, these communications revealed that D.S.S. and Brown were no longer Malone’s primary beneficiaries. DN 22-1 at 3, 43 at 13. According to Prudential, “[o]n February 7, 2014, [] Malone . . . changed the beneficiary designation for her life insurance benefits from Plaintiffs to [] Malone’s aunt, Tiffani Q. Graves.” DN 22-1 at 1, 3. Prudential then contacted Tiffani Graves (“Graves”) to begin the necessary steps before it could distribute Malone’s life insurance proceeds. DN 22-1 at 4, 22-5 at 2-4. Prudential approved the payment of Malone’s life insurance proceeds to Graves in June 2014. DN 22-5 at 3. McDowell was appointed as the Administratrix of Malone’s estate in November 2014. DN 31-2 at 2. On December 15, 2014, McDowell called Prudential to ask whom Malone named as her life insurance beneficiary. DN 22-6 at 6. She was advised that Prudential was “not at liberty to discuss who [the] claim was paid out to.” DN 22-6 at 6. She requested a “call back . . . to discuss [the] claim.” DN 22-6 at 6. A Prudential employee called McDowell a few hours later and

reaffirmed that Prudential could not advise whom Malone named as her beneficiary, but that the “claim [for benefits] was approved on June 13, 2014.” DN 22-6 at 6. This employee also informed McDowell that Prudential would mail to her Internal Revenue Service (“IRS”) Form 712, which includes the name of a policy’s beneficiary, if McDowell sent Malone’s estate documents to Prudential.2 DN 22-6 at 6. McDowell received Form 712 on December 31, 2014. DN 31 at 6, 31-3 at 5-6. Form 712 evidences that Graves was Malone’s only beneficiary; however, the document does not indicate when Malone’s named Graves as her beneficiary. DN 31 at 6, 31-3 at 5-6. On April 9, 2015, McDowell called Prudential to continue her quest to determine whom

Malone named as her beneficiary and when Malone’s beneficiary designation was changed. DN 22-6 at 5. Prudential informed McDowell that they “could not verify who the bene [sic] is.” DN 22-6 at 5. McDowell called Prudential the following day and was advised that “[Prudential] cannot verify bene [sic] info [sic] due to privacy acts” and to “[c]ontact Time Warner Cable in regards to inquires on beneficiary designation changes.” DN 22-6 at 4. Two weeks later, McDowell contacted Prudential with the same inquiry and was again told “to contact TWC as we did not handle benes [sic].” DN 22-6 at 3.

2 Prior to McDowell’s phone conversation with Prudential on December 15, 2014, she emailed Prudential requesting IRS Form 712. DN 22-5 at 2. Form 712 is filed by executors with other tax forms to report the value of a life insurance policy’s proceeds for estate tax purposes. McDowell resumed her investigation on September 2, 2015. DN 22-6 at 3, 31-2 at 2. During that inquiry, a Prudential employee informed McDowell that they “did not have [] information” on when the Plan’s beneficiary designation was changed and advised her “to contact Time Warner benefits.” DN 22-6 at 3, 31-2 at 2. The following day, McDowell called Prudential “to inquire when [Malone’s] file was initiated in our system.” DN 22-6 at 2, 31-2 at 3. She was

informed that the file originated on “03/24/2014” and that Prudential did “not have the date the insured changed the beneficiary.” DN 19 at 3, 22-6 at 2, 31-2 at 3. Later in September 2015, McDowell received a fax from Prudential detailing information regarding “the changes made by Jacinta Malone’s beneficiary designation.” DN 22-8 at 2-8, 31-3 at 9-14. This document reveals that Graves was Malone’s primary beneficiary and that D.S.S. and Brown were secondary beneficiaries. DN 22-8 at 4-6, 31-3 at 10-12. It also confirms that as of February 6, 2014, Plaintiffs had been the only beneficiaries. DN 22-8 at 7-8, 31-3 at 13-14. The documents do not reveal when Graves became a beneficiary. Approximately two years later, Chris Meinhart, the court appointed Successor

Administrator of Malone’s estate, sent Prudential a letter requesting that Prudential “provide a complete copy of the most current beneficiary designation dated 03/26/2014 along with documentation of how the beneficiary designation was received.” DN 31-3 at 15. Prudential responded that March 26, 2014, was “[t]he date on the beneficiary designation [that] the employer forwarded the case file to us . . . .” DN 31-3 at 17. Displeased with Prudential’s response because it did not include the beneficiary change form, Meinhart wrote Prudential again requesting that they “provide a complete copy of the last beneficiary designation form completed by Jacinta Malone prior to her death on 3/18/14.” DN 31-3 at 18. It is not clear whether Prudential responded. It should be noted that Malone’s Plan states that a claim for benefits must be “made in writing to the Claims Administrator within one year of the date the charges for the services were incurred.” DN 22-2 at 21. If the claims administrator denies a claim for benefits, it must provide adequate notice to the claimant. DN 22-2 at 21.

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D.S.S. v. Prudential Insurance Company of America, Counsel Stack Legal Research, https://law.counselstack.com/opinion/dss-v-prudential-insurance-company-of-america-kywd-2020.