Douglas v. Norwegian Cruise Lines

CourtDistrict Court, S.D. Florida
DecidedApril 12, 2021
Docket1:20-cv-21107
StatusUnknown

This text of Douglas v. Norwegian Cruise Lines (Douglas v. Norwegian Cruise Lines) is published on Counsel Stack Legal Research, covering District Court, S.D. Florida primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Douglas v. Norwegian Cruise Lines, (S.D. Fla. 2021).

Opinion

United States District Court for the Southern District of Florida

Eric Douglas, Plaintiff, ) ) v. ) Civil Action No. 20-21107-Civ-Scola ) Norwegian Cruise Lines and others, ) Defendants. )

Order Granting Motion to Dismiss

Lead Plaintiff Employer-Teamsters Local Nos. 175 & 505 Pension Trust Fund (“Plaintiff”) brings this putative class action against Defendants Norwegian Cruise Lines (“NCL”), Frank J. Del Rio (“Del Rio”), and Mark A. Kempa (“Kempa”) on behalf of all investors who purchased NCL common stock between February 20, 2020 to March 10, 2020 (the “Class Period”). The Plaintiff’s two-count amended complaint alleges violations of Section 10(b) and 20(a) of the Securities Exchange Act of 1934 as a result of the Defendants’ misrepresentations and omissions regarding the impact of Covid-19 on the company. (ECF No. 56.) The Defendants moves to dismiss the complaint arguing that the Plaintiff has failed to state a claim. (ECF No. 60.) The Plaintiff filed a response in opposition (ECF No. 68.) For the reasons discussed below, the motion is granted. (ECF No. 60.) 1. Background1

NCL is a cruise line company with headquarters in Miami, Florida. (Am. Compl., ECF No. 56 ¶ 34.) The company’s stock is publicly traded on the New York Stock Exchange. (Id. ¶ 26.) During the class period, NCL employed Defendant Frank J. Del Rio as chief executive officer (“CEO”) and Defendant Mark A. Kempa as chief financial officer (“CFO”). (Id. ¶¶ 27, 28.) Harry Sommer was president of NCL and reported directly to Del Rio. (Id. ¶ 18.) Robert Becker acted as NCL’s vice president of consumer research and passenger sales. (Id. ¶ 48.) Becker reported directly to Sommer. (Id.) Near the end of 2019, NCL reported revenue growth from the previous year and rising earnings per share. (Id. ¶¶ 39-40.) However, that changed in

1 The Court generally accepts the Plaintiffs’ factual allegations as true for the purposes of evaluating the Defendants’ motions to dismiss. Brooks v. Blue Cross & Blue Shield of Fla., Inc., 116 F.3d 1364, 1369 (11th Cir. 1997). December 2019 when Covid-19 began spreading globally, including one outbreak on a cruise ship owned by a different company. Consequently, NCL began to see a decrease in bookings and an increase in cancellations. (Id. ¶ 9, 59) Ultimately, NCL was forced to cancel 40 voyages. (Id. ¶ 95.) On February 20, 2020 (the first day of the class period), NCL issued a press release announcing results of the fourth quarter and year ending on December 31, 2019. (Id. ¶ 89.) The 2019 financial disclosures were intended to serve as an investor guidance for 2020. (Id.) NCL also represented that it had entered 2020 “with a record booked position at higher pricing,” and assured investors that “despite the current known impact [from Covid-19], the Company’s booked position remained ahead of [the] prior year and at higher prices on a comparable basis.” (Id. ¶ 104.) NCL also represented that it was taking protective steps to ensure the safety of passengers and crew. (Id. ¶ 60.) On that same day, NCL held a conference call for analysts and investors to discuss the company’s finances and projections. The call was led by Del Rio, who acknowledged that news coverage on the spread of Covid-19 and the outbreak on an unrelated cruise ship had caused a decrease in bookings and cancellations. (Id. ¶94.) Del Rio further stated that despite the negative impacts from Covid-19, NCL had experienced an increase in bookings within the previous five days compared to the prior three weeks. (Id. ¶ 97.) Del Rio stated that NCL would continue with its marketing strategy of offering lower prices to encourage advance bookings. (Id. ¶ 99.) Del Rio reassured investors that NCL would not act in a manner that would hurt the NCL brand. Kempa shared that sentiment, expressing that NCL would “do right” by its shareholders and protect the equity of the NCL brands. (Id.) Based on Del Rio and Kempa’s representations during the conference call, analysts were cautiously optimistic about NCL’s finances in 2020. (Id. ¶¶ 103, 104.) One week later, NCL filed its Form 10-K with the Securities Exchange Commission for 2019. The form was executed by Del Rio and Kempa, certifying that the information therein was accurate to their knowledge. (Id. ¶ 105.) The form indicated that NCL intended to utilize effective marketing and sales initiatives with a market-to-fill strategy to drive up consumer demand. (Id. ¶ 106.) With respect to NCL’s operating procedures, NCL reported it would continue practicing techniques to ensure the safety of guests and crew members (Id. ¶ 108.) NCL also identified a list of risk factors for potential and current investors, which included “the recent outbreak of COVID-19 coronavirus [which] has resulted in costs and lost revenue related to customer compensation, itinerary modifications, travel restrictions and advisories, the unavailability of ports and/or destinations, cancellations, and redeployments and has impacted consumer sentiment regarding cruise travel.” (Id. ¶ 109.) On March 11, 2020, the Miami New Times, a local newspaper, published an article titled: “Leaked Emails: Norwegian Pressures Sales Team to Mislead Potential Customers About Coronavirus.” (Id. ¶ 71.) The article reported a whistleblower employee’s account that NCL instructed its sales staff to lie to customers regarding the risks of Covid-19 in order to increase booking sales. (Id.) NCL circulated an email to sales staff including “one liners” to help convince customers who are unsure about booking a cruise. (Id. ¶ 72.) The email indicated that the statements should only be used if a customer was concerned with the coronavirus. (Id.) The statements included: “the only thing you need to worry about for your cruise is do you have enough sunscreen,” “the coronavirus can only survive in cold temperatures, so the Caribbean is a fantastic choice for your next cruise,” “scientists and medical professionals have confirmed that the warm weather of the spring will be the end of the coronavirus,” and “coronavirus cannot live in the amazingly warm and tropical temperatures that your cruise will be sailing to.” (Id. ¶ 73.) The Miami New Times article was followed by other unfavorable publications in the Washington Post and the Miami Herald. (Id. ¶ 76.) The Miami Herald reported that “senior vice president in the marketing department Bob Becker repeatedly downplayed the virus to employees,” including an email expressing that “[n]o one knows or cares about the coronavirus.” (Id. ¶ 78.) The article also indicated that Sommer and “other executives” were copied on the email containing the scripted one-liners. (Id.) As a result of the negative press, NCL common stock fell by approximately 27% on March 11, 2020 and by 36% on March 12, 2020. (Id. ¶ 80.) Around the same time, customers posted negative reviews on websites like www.consumeraffairs.com. (Id. ¶ 67.) The reviews indicated that the sales staff was using the one line statements: “We were assured everything was fine and that the virus would not affect the area we were traveling to due to warmer climate,” and “I would never book NCL again…I started calling in February to ask about their policy and they assured me that all was well and I would not get sick on my April 26 cruise.” (Id.) The Plaintiff initiated this putative class action on behalf of all persons who purchased NCL shares from February 20, 2020 (the date of the press release and conference call) and March 10, 2020 (the day before The Miami New Times Article was published). (ECF No. 1.) The operative complaint alleges that NCL used a deceptive marketing scheme to increase bookings despite the growing health concerns related to Covid-19.

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