DORSET v. UNITED HEALTHCARE SERVICES, INC.

CourtDistrict Court, D. New Jersey
DecidedSeptember 30, 2025
Docket2:23-cv-21749
StatusUnknown

This text of DORSET v. UNITED HEALTHCARE SERVICES, INC. (DORSET v. UNITED HEALTHCARE SERVICES, INC.) is published on Counsel Stack Legal Research, covering District Court, D. New Jersey primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
DORSET v. UNITED HEALTHCARE SERVICES, INC., (D.N.J. 2025).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF NEW JERSEY

KIARA DORSET, Plaintiff Civil Action No, 23-21749 (FXN)(JRA)

v. OPINION UNITED HEALTHCARE SERVICES, INC,, Defendants.

NEALS, District Judge: This matter comes before the Court on Defendant Uniled Healthcare Services, Inc, (“Defendant’”)’s renewed motion to compel arbitration and stay Plaintiff Kiara Dorset’s (“Plaintiff”) claims. (ECF No. 41), Jurisdiction and venue are proper pursuant to 28 U.S.C. 8§ 1332(a) and 1441(b), respectively. The Court has carefully considered the parties’ submissions and decides this matter with oral argument pursuant to Federal Rule of Civil Procedure 78(b) and Local Civil Rule 78.1(b). For the reasons set forth below, Defendant’s motion to compel arbitration (ECF No, 41) is GRANTED, and the action is STAYED pending the arbitration’s outcome. I. BACKGROUND A. Procedural History This case arises out of Defendant’s allegedly discriminatory and wrongful termination of Plaintiff's employment as a remote Customer Service Advocate, (See generally Complaint (“Compl.”), ECF No. 1-1), On or about September 25, 2023, Plaintiff filed a Complaint against Defendant in the Superior Court of New Jersey, Law Division, Union County. (/d.). The Complaint asserts two

causes of action: Pregnancy Discrimination/Failure to Accommodate (Count 1} and Retaliation (Count ID) in violation of the New Jersey Law Against Discrimination “NJLAD”), as amended by the Pregnant Workers Fairness Act, N.LS.A. 10:5-1, ef seg. dd at Jf] 19-32). Defendant then removed to this Court. (ECF No. 1). On November 5, 2023, Defendant moved to compel arbitration and stay proceedings pending arbitration pursuant to the Employment Arbitration Policy (“Arbitration Agreement’) entered into between the parties. (ECF No, 5). On July 12, 2024, the Court denied the motion to compel without prejudice, ordered the parties to conduct limited discovery on the issue of arbitrability, and permitted Defendant to file a renewed motion, which would be assessed under the summary judgment standard, pursuant to Federal Rule of Civil Procedure 56. (ECF Nos. □□□ 14). On February 10, 2025, Defendant renewed its motion to compel arbitration and stay the proceedings. (“Def.’s Br.”) (ECF No. 41). On February 24, 2025, Plaintiff opposed. (“Pl.*s Br.”) (ECF No. 42), On March 10, 2025, Defendant replied. (“Def.’s Rep. Br.”) (ECF No, 43). This motion is now ripe for consideration. B, Relevant Factual Background The Court previously outlined the factual allegations raised in the Complaint (ECF No. |- 1) in its July 12, 2024 Opinion. (See ECF No. 13 at 1-3). As such, the Court only addresses the allegations relevant to deciding the renewed motion to compel. In August 2022, Defendant hired Plaintiff as a Customer Service Advocate, (See Defendant’s Statement of Material Facts (ECF No. 41-2) (‘DSOMF”)! 1; Plaintiff's Response

' For the sake of brevity, all citations io the parties’ Rule $6.1 statements incorporate the evidentiary citations contained therein. The Court sets forth only those material facts necessary to decide the motion. Ail facts are undisputed unless otherwise noted,

to Defendant’s Statement of Material Facts (ECF No, 42-1) (“PRSOMF”) J 1). On July 28, 2022, prior to beginning employment with Defendant, Plaintiff received an offer letter from Defendant, which stated that “{a]s a condition of your employment, you must agree to be bound by the terms of [an] Employment Arbitration Policy.” (DSOMF 4§ 2-3; PRSOME 2-3). The Offer Letter included a hyperlink to an arbitration agreement, (DSOMF J 4; PRSOME 4 4). Plaintiff did not click on the link to the arbitration policy. (PSOMF § 4). The Offer Letter further explained that “[b]y accepting employment... you agree to be bound by the terms of the Arbitration Policy.” (DSOMF 4 5; PRSOME 5). Plaintiff electronically signed the arbitration agreement. (DSOMF 4 9; PRSOMEF 4 9 (“It looks like my signature”)). Subsequently, in August 2022, Plaintiff accepted employment with Defendant. (DSOMF {| 6; PRSOME 4 6). In November 2024, Plaintiff testified at her deposition that she did not recall whether she signed the Arbitration Agreement. (DSOMF 10; PRSOMEF 4 10). Hl. LEGALSTANDARD The Federal Arbitration Act (the “FAA”), 9 U.S.C. § 1 ef seg., “reflects a ‘strong federal policy in favor of the resolution of disputes through arbitration.’” Kirfeis v. Dickie, McCamey & Chilcote, P.C., 560 F.3d 156, 160 (3d Cir, 2009) (quoting Alexander v. Anthony Int'l, L.P., 341 F.3d 256, 263 (3d Cir, 2003)), The FAA “enables judicial enforcement of a contract to arbitrate after the court “hear[s] the parties” and is “satisfied that the making of the agreement for arbitration

8 notin issue[.]” Young v, Experian Info. Sols., Inc., 119 F.4th 314, 318 Gd Cir. 2024) (citing § 4). Thus, when presented with a motion to compel arbitration, a district court must affirmatively answer the following two questions: (1) whether the parties entered into a valid arbitration agreement, and (2) whether the dispute at issue falls within the scope of the arbitration agreement.

Century indem. Co. v. Certain Underwriters at Lloyd’s, 584 F.3d 513, 523 (3d Cir. 2009); see also Sandvik AB v. Advent Int'l Corp., 220 F.3d 99, 112 Gd Cir. 2000) (holding that “when the very existence of... an [arbitration] agreement is disputed, a district court is correct to refuse to compel arbitration until it resolves the threshold question of whether the arbitration agreement exists”). When performing this inquiry, the Court applies “ordinary state-law principles that govern the formation of contracts.” Kirleis, 560 F.3d at 160, “[U]pon being satisfied that the making of the agreement for arbitration or the failure to comply therewith is not in issue,” a court must order the parties to proceed with arbitration, 9 U.S.C. § 4, But “[i}fa party has not agreed to arbitrate, the courts have no authority to mandate that he do so.” Bel-Ray Co. v. Chemrite (Pty) Lid., 181 F.3d 435, 444 (3d Cir, 1999), “The party resisting arbitration bears the burden of proving that the claims at issue are unsuitable for arbitration.” Green Tree Fin, Corp. Ala. v. Randolph, 531 U.S. 79, 91 (2000). “When a renewed motion to compel arbitration follows discovery regarding arbitrability, courts resolve the motion by applying the same standard applied to motions for summary judgment under Federal Rule of Civil Procedure 56(a).” Barclays Servs, LLC v. Ademuwagun, No, 23- 20798, 2025 WL 2356184, at *3 (D.N.J. Aug. 14, 2025) (citing Guidotti vy. Legal Helpers Debt Resolution, L.L.C., 716 F.3d 764, 774 (3d Cir. 2013)).

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Upton v. Tribilcock
91 U.S. 45 (Supreme Court, 1875)
At&T Technologies, Inc. v. Communications Workers
475 U.S. 643 (Supreme Court, 1986)
Gilmer v. Interstate/Johnson Lane Corp.
500 U.S. 20 (Supreme Court, 1991)
Green Tree Financial Corp.-Alabama v. Randolph
531 U.S. 79 (Supreme Court, 2000)
Quilloin v. Tenet HealthSystem Philadelphia, Inc.
673 F.3d 221 (Third Circuit, 2012)
Aviall, Inc. v. Ryder System, Inc.
110 F.3d 892 (Second Circuit, 1997)
Guidotti v. Legal Helpers Debt Resolution, L.L.C.
716 F.3d 764 (Third Circuit, 2013)
Kirleis v. Dickie, McCamey & Chilcote, P.C.
560 F.3d 156 (Third Circuit, 2009)
Morales v. Sun Constructors, Inc.
541 F.3d 218 (Third Circuit, 2008)
Martindale v. Sandvik, Inc.
800 A.2d 872 (Supreme Court of New Jersey, 2002)
Garfinkel v. Morristown Obstetrics & Gynecology Associates, P.A.
773 A.2d 665 (Supreme Court of New Jersey, 2001)
Leodori v. Cigna Corp.
814 A.2d 1098 (Supreme Court of New Jersey, 2003)
Peter W. Kero, Inc. v. Terminal Construction Corp.
78 A.2d 814 (Supreme Court of New Jersey, 1951)
Patricia Atalese v. U.S. Legal Services Group, L.P. (072314)
99 A.3d 306 (Supreme Court of New Jersey, 2014)

Cite This Page — Counsel Stack

Bluebook (online)
DORSET v. UNITED HEALTHCARE SERVICES, INC., Counsel Stack Legal Research, https://law.counselstack.com/opinion/dorset-v-united-healthcare-services-inc-njd-2025.