Dalmau v. Viçäo Aérea Rio-Grandense, S.A.

337 F. Supp. 2d 1299, 2004 U.S. Dist. LEXIS 20710, 2004 WL 2203766
CourtDistrict Court, S.D. Florida
DecidedAugust 11, 2004
Docket03-22440-CIV
StatusPublished
Cited by3 cases

This text of 337 F. Supp. 2d 1299 (Dalmau v. Viçäo Aérea Rio-Grandense, S.A.) is published on Counsel Stack Legal Research, covering District Court, S.D. Florida primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Dalmau v. Viçäo Aérea Rio-Grandense, S.A., 337 F. Supp. 2d 1299, 2004 U.S. Dist. LEXIS 20710, 2004 WL 2203766 (S.D. Fla. 2004).

Opinion

ORDER ON DEFENDANT’S MOTION FOR SUMMARY JUDGMENT

HUCK, District Judge.

THIS MATTER is before the Court on the Defendant’s Motion for Summary Judgment, filed July 2, 2004. The Court has reviewed the parties’ respective memoranda and the evidentiary submissions and is otherwise duly advised. Upon consideration, the Court finds as follows.

Factual Background and Procedural History

Maria Dalmau filed this lawsuit on September 16, 2003, alleging national, origin and age discrimination under 42 U.S.C. § 2000e, 29 U.S.C. § 621, 42 U.S.C. § 1981, and the Florida Civil Rights Act for failure to promote her to the position of Cargo Sales Representative. Defendant Viçäo Aérea Rio-Grandense, S.A. (“Varig”), is a Brazilian corporation which does business in the United States as a foreign air carrier and which has an office in Miami. Dalmau is a 56-year-old woman of Cuban national origin who has worked for Varig since March 28, 1972, working in the accounting department from 1972 until 1987, in a secretarial position in the Miami cargo sales department from 1987 to 1993, and as an administrative assistant in that same department since 1993.

In 1996, Dalmau applied for a position as a cargo sales representative, but the position was given to Anne Lori Escobar, a Brazilian cargo sales secretary in Varig’s New York office. When Dalmau asked why she did not get the job, Miriam Ponce, a Cuban who was the regional cargo sales manager at the time; told Dalmau that Escobar had better qualifications for the position. In 2000, Dalmau enrolled at Florida International University, where *1302 she received a Bachelors in Business Administration in 2003. In December 2001, Ponce retired, and Yarig attempted to fill her position. Dalmau applied for the opening and was interviewed by Jack Servera, Director of Cargo Sales for North America and Asia. Servera felt another applicant, Douglas Scott, a 44-year-old Brazilian-born cargo sales representative in Miami, was better qualified for. the position, and Servera offered the regional cargo sales manager position to him. Servera noted that “when I spoke to [Dalmau] at the time for this position I did not feel that she had any of the ingredients that I was looking for in sales.”

On February 19, 2002, Varig internally advertised a cargo sales representative opening that resulted from Scott’s promotion. As the new regional cargo sales manager, Scott was responsible for hiring for that position. The position was also advertised in the Miami Herald for at least two days, opening the position to applicants from outside the company. Maria Vill-Lloch, Varig’s head of human resources, had originally prepared the job posting based on a prior announcement and forwarded it to Scott for his review. Scott told Vill-Lloch that he thought it was necessary for the applicant to be fluent in Portuguese, the official language of Brazil, so he added a requirement of fluency in both spoken and written Portuguese. Scott has stated he felt it was a definite asset for the sales representatives in Miami to be fully bilingual due to the constant communication with the head office in Brazil and because a large number of the Miami office’s customers are Brazilians who conduct business in Portuguese. Scott concedes that Portuguese is not strictly required for the position, but he believed it to be necessary in order to “maintain a straighter relationship,” or better aligned relationship, with the customers. Of the fifty regular companies that the Miami branch does business with, fifteen are Brazilian customers, although Scott admits most of those companies do have at least some personnel who are bilingual in either English or Spanish. Dalmau admits that some of the written communications of the Miami cargo sales office are in Portuguese. Although Servera agrees that fluency in spoken Portuguese is important to the job, he stated he did not believe Portuguese literacy is required because the aviation world deals in English.

On February 22, 2002, Dalmau applied for the position by sending a letter and copy of her resume to Scott. Scott informed her that he did not believe her motivation for applying for the position, which he felt was a financial one, was the right motivation and further advised her that her “talents lied [sic] in other activities.” In her position as administrative assistant, she did not have much interaction with customers, and she had no prior experience in sales. Her resume indicates fluency in English and Spanish, but notes only “conversational Portuguese (read and comprehend).” However, although Dal-mau admits that she is not “proficient” in Portuguese and that she uses a dictionary to write it, she feels her language skills were sufficient to satisfy the requirement of fluency in written and verbal English and Portuguese. Scott was aware that Dalmau could read and write and could speak and understand Portuguese to some extent, but did' not believe that she fully satisfied the language fluency requirement for the position. Moreover, Scott, having worked with Dalmau from 1989 to 1991 and again from 1995 to 2001, “knew that she had a contentious and abrasive personality that was not at all suited to a sales position” and stated that “her inadequate interpersonal skills were often exhibited when she answered telephone calls from clients and prospective clients.” Scott related one instance where a customer had reported to him that she refused to talk to *1303 anyone at Varig other than Scott in the future because she had been frustrated with the treatment she received from Dalmau. Scott avers that neither Dalmau’s age nor her national origin was a factor in the decision not to promote her to a cargo sales representative position, stating that Portuguese language skills which provide the ability to communicate with customers, not nationality, was a job requirement. Servera also testified that Varig does not give preferential treatment to Brazilians in hiring decisions. Scott further states that Dalmau’s lack of interpersonal skills, more than her lack of fluency in Portuguese, was the determining factor in not offering her the job. After Scott explained to Dalmau that he did not think she was the right person for the sales job, he suggested she would be well-suited for a position as cargo pricing manager for North America due to her accounting background and suggested that she prepare a proposal for creation of such a position. Dalmau never prepared such a proposal.

Scott also received an outside application for the cargo sales representative position from Madelon Cassol, a Brazilian who was employed as a customer service representative by Diamond Airfreight, a third-party cargo handling company that subcontracts its services to Varig and that has an office in the same building as Varig’s cargo sales and operations department. Scott was familiar with Cassol because of the relationship Varig had with Diamond Airfreight and because of the proximity of their offices. Cassol’s resume reflected that he was fluent in English, Spanish, and Portuguese.

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Bluebook (online)
337 F. Supp. 2d 1299, 2004 U.S. Dist. LEXIS 20710, 2004 WL 2203766, Counsel Stack Legal Research, https://law.counselstack.com/opinion/dalmau-v-vicao-aerea-rio-grandense-sa-flsd-2004.