Consumer Financial Protection Bureau v. Nexus Services, Inc.

CourtDistrict Court, W.D. Virginia
DecidedMay 11, 2023
Docket5:21-cv-00016
StatusUnknown

This text of Consumer Financial Protection Bureau v. Nexus Services, Inc. (Consumer Financial Protection Bureau v. Nexus Services, Inc.) is published on Counsel Stack Legal Research, covering District Court, W.D. Virginia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Consumer Financial Protection Bureau v. Nexus Services, Inc., (W.D. Va. 2023).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF VIRGINIA HARRISONBURG DIVISION

CONSUMER FINANCIAL ) PROTECTION BUREAU, et al., ) ) Plaintiffs, ) Civil Action No. 5:21-cv-00016 ) v. ) By: Elizabeth K. Dillon ) United States District Judge NEXUS SERVICES, INC., et al., ) ) Defendants. )

MEMORANDUM OPINION

In February 2021, the Consumer Financial Protection Bureau (“CFPB”), the Commonwealth of Massachusetts, the People of the State of New York, and the Commonwealth of Virginia filed a 17-count complaint against Nexus Services, Inc. (“Nexus”), Libre by Nexus, Inc. (“Libre”) (collectively, the “Entity Defendants”), Micheal Donovan, Richard Moore, and Evan Ajin (collectively, the “Individual Defendants”). (Compl., Dkt. No. 1, at 1.) Plaintiffs allege that defendants violated the Consumer Financial Protection Act (“CFPA”), the Virginia Consumer Protection Act (“VCPA”), and Massachusetts and New York consumer protection laws in administering “immigration bonds” for indigent consumers facing deportation. (Compl. 1–3, 26–47.) This matter is now before the court on plaintiffs’ motion for sanctions (Dkt. No. 139) and for consideration of U.S. Magistrate Judge Joel C. Hoppe’s February 7, 2023 Order for Defendants to Show Cause & Certification Under 28 U.S.C. 636(e)(6)(B)(iii) (“Show Cause Order & Certification”) (Dkt. No. 181). By reason of the facts certified by Judge Hoppe, the court finds each defendant in civil contempt; accordingly, the court will grant plaintiffs’ motion and will enter default judgment against each defendant. I. BACKGROUND A. Discovery Dispute and the June 8 Order On May 4, 2022, pursuant to Judge Hoppe’s order regarding the resolution of discovery disputes (Dkt. No. 81), the parties brought to the court a dispute over defendants’ responses and

objections to plaintiffs’ first sets of Requests for Production (“RFP”) of Documents and Electronically Stored Information (“ESI”). (See Dkt. No. 115 (plaintiffs’ statement detailing and itemizing the discovery dispute, which noted that in June 2021, plaintiffs served one set of RFPs on the Entity Defendants and another set of RFPs on each of the Individual Defendants); Dkt. No. 120 (defendants’ response to plaintiffs’ statement).) Then, on June 8, 2022, Judge Hoppe issued an Order overruling many of defendants’ objections and in turn directing them to take certain steps, within certain timeframes, to fully respond to and produce specific categories of documents and ESI responsive to plaintiffs’ outstanding RFPs (June 8 Order, Dkt. No. 129); this Order is the subject of the subsequent Show Cause Order and Certification. Specifically, the June 8 Order directed the Entity Defendants to do the following:

• Within seven days, provide plaintiffs with the name and contact information for the individual or company who recorded or transcribed each deposition listed in RFP No. 241 and, to the extent that they had not yet already done so, identify and produce complete copies of any such recordings or transcripts, including deposition exhibits, within the Entity Defendants’ possession, custody, or control (June 8 Order ¶ 2 (“Depositions”));

1 This RFP listed several depositions taken in other cases then pending in federal courts (including this court): one deposition taken in Vasquez v. Libre by Nexus, Inc., No. 4:17-cv-775 (N.D. Cal.), and six depositions taken in RLI Insurance Co. v. Nexus Services, Inc.., No. 5:18-cv-66 (W.D. Va.). (See Dkt. No. 115 at 22–23.) • Within 14 days, file a Notice indicating that defendants had retained an ESI discovery vendor and providing a good faith estimate of how much time the vendor needs to run the agreed-upon searches and return the results to defendants’ counsel for their initial review (id. ¶ 3 (“ESI Vendor”));2

• Run automated (as opposed to manual) searches using plaintiffs’ proposed search terms and the parties agreed-upon list of custodians to identify and collect any ESI (other than that stored in Capsule, Lightspeed, or similar databases) that is responsive to Entity RFP Nos. 4, 6, 7, 9, 11, 13, 14, 17, 20, 21, and/or 22 (id. ¶ 4 (“ESI Search Terms”);3 • Within 21 days, export and produce to plaintiffs complete, unredacted electronic versions of all Capsule, Lightspeed, and other database files or records responsive to Entity RFP Nos. 5, 8, 10, 11, 13, 14, 17, and/or 20 (id. ¶ 5 (“Database Files”));4 and • Within 21 days, produce any documents responsive to Entity RFP No. 16 that had not

been produced by a specific certified public accountant in response to plaintiffs’ third-party subpoena or by defendants in response to any of plaintiffs’ prior requests (id. ¶ 6 (“CPA Records”)).

2 This estimate also needed to give the parties enough time to finish discovery on or before October 1, 2022. (See Dkt. No. 66 (setting bench trial to begin on January 30, 2023, and requiring parties to complete discovery 95 days before trial); Dkt. No. 113 (incorporating this deadline).)

3 These RFPs requested relevant information about staff compensation, program marketing and development, defendants’ third-party contracts, and internal or external program audits. (See Dkt. No. 15 at 21–22.)

4 These RFPs sought relevant information about the individual consumers who received defendants’ products or services, including the consumers’ payment histories, program or service documents provided to those consumers, records of Nexus or Libre employees’ communications with the consumers, and consumer complaints. (See Dkt. No. 115 at 12–21.) Further, Judge Hoppe ordered each Individual Defendant to, within 21 days from the date of the June 8 Order, produce any documents or information that (a) was responsive to any of Individual RFP Nos. 3, 5, 6, and/or 8; and (b) had not been produced either by the Entity Defendants or by a third party in response to plaintiffs’ discovery requests served in this case. (Id. ¶ 9 (“Individual Records”).)5

B. Plaintiffs’ Motion for Sanctions and Judge Hoppe’s Show Cause Orders Over a month later, on July 19, 2022, and with no intervening request by defendants for an extension of time, plaintiffs filed their motion for sanctions and for an order to show cause why defendants should not be held in contempt (Dkt. No. 139), upon a sworn declaration of James Scott, counsel for the Commonwealth of Virginia (Dkt. No. 141) which, in Judge Hoppe’s assessment, “laid out Defendants’ complete failure to obey most, if not all, of [his] Discovery Order’s specific requirements as of that date.” (Show Cause Order & Certification 8.) After defendants responded to the motion (addressing some of the discovery issues but not others), the court ordered at least one attorney from each party to file additional sworn declarations. (Dkt.

No. 159.) Over the ensuing months, the parties filed several sworn declarations updating the court on the status of defendants’ compliance with its June 8 Order. (Dkt. Nos. 157 (supplemental declaration of Mr. Scott), 166 (second supplemental declaration of Mr. Scott); 167 (declarations of former counsel for defendants and of defendant Evan Ajin, Vice President of Operations at Nexus Services, Inc.); 175 (third supplemental declaration of Mr. Scott).)

5 These RFPs sought relevant information about each Individual Defendant’s employment history and financial relationship with an Entity Defendant or other affiliated entity, as well as the Individual Defendant’s financial condition from January 1, 2016, through the present. (Dkt. No.

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Bluebook (online)
Consumer Financial Protection Bureau v. Nexus Services, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/consumer-financial-protection-bureau-v-nexus-services-inc-vawd-2023.