City of Fort Collins v. Open International, LLC

District Court, D. Colorado·Decided May 22, 2023·No. 1:21-cv-02063·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLORADO Judge Charlotte N. Sweeney

Civil Action No. 1:21-cv-02063-CNS-MEH

CITY OF FORT COLLINS, a Colorado home rule municipality,

Plaintiff,

v.

OPEN INTERNATIONAL, LLC, a Florida limited liability company and OPEN INVESTMENTS, LLC, a Florida limited liability company,

Defendants.

ORDER

This matter is before the Court on Defendants’ Motion for Partial Summary Judgment (ECF No. 125). For the following reasons, the Court DENIES the motion. Also before the Court is Plaintiff City of Fort Collins’ Motion for Summary Judgment (ECF No. 124). For the following reasons, the Court DENIES IN PART and GRANTS IN PART the motion. I. UNDISPUTED MATERIAL FACTS In 2017, voters in the City of Fort Collins (the City) approved an amendment to the Fort Collins City Charter to allow the City to provide telecommunications services, including broadband internet facilities, to its residents (ECF No. 124, ¶ 2). On February 10, 2018, the City issued a Request for Proposal 8697 for “Vendor Selection and Implementation of a Comprehensive Solution for Utilities/Broadband Billing (CIS/OSS)” (the RFP), seeking an integrated software solution that would provide functionality to the City’s Customer Information System (CIS) and field services, and also would serve both the City’s existing utilities and its new municipal broadband service (ECF No. 124, ¶ 3; see ECF No. 125, ¶ 1). The RFP included a “functional requirements matrix” with approximately 2,000 desired software functionalities, and it instructed applicants to assign each functional requirement listed by the City with a letter grade between A–G based on the status of the applicant’s software (ECF No. 125, ¶ 2; ECF No. 156, ¶¶ 80, 81). The RFP emphasized the importance of grading the functional requirements matrix “accurately and factually” (ECF No. 156, ¶ 79), and also stated the City’s “preference . . . that a Comprehensive Solution has a go-live date of July 2019,” (ECF No. 125, ¶ 4). Open International, LLC and Open Investments, LLC (collectively, Open) responded to

the RFP, acknowledged that the City sought an integrated solution, and claimed that it could “compl[y] with the vast majority of the functional and technical requirements of this RFP with one single uniform product: Open Smartflex” (OSF) (ECF No. 124, ¶ 5). Open also claimed that it could implement OSF in two phases—the first would take “12 months with a three month post- go-live support period” and the second would “occur one month later [and] have four months post- go-live support” (id.). Ultimately, the City selected Open as its vendor, and on August 9, 2018, the City and Open executed the Master Professional Services Agreement (MPSA) and Statement of Work (SOW) (ECF No. 124, ¶ 7; see ECF No. 124-4). Under the MPSA, the parties agreed that the City’s RFP

and Open’s Response were incorporated by reference and that the MPSA, including all exhibits, was fully integrated (ECF No. 124, ¶ 8; ECF No. 125, ¶¶ 14–17). Further, under the SOW, Open agreed to deliver OSF for the City’s new broadband service (Broadband Go-Live) by June 2019 and, for the City’s other utilities (Utilities Go-Live), by mid-September 2019 (ECF No. 124, ¶ 9; ECF No. 125, ¶ 18). The OSF project’s total completion date was slated for January 2020 (ECF No. 125, ¶ 18). The parties agreed upon six “milestones” to measure project progress and trigger payment: contract signing and delivery of software, initiation and planning, solution scope presentation, Broadband Go-Live, Utilities Go-Live, and utilities stabilization (id., ¶ 19). Pertinent to the parties’ respective motions, the MPSA also includes the following provisions: § 6.3 Documenting a Change. Any operational change to a Project described in a SOW must be documented in a change order form executed by each Party’s authorized representative.

§ 12.1 Limitations of Liability. NEITHER PARTY SHALL BE LIABLE FOR (A) ANY PUNITIVE, SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF USE, DATA, BUSINESS, OR PROFITS), REGARDLESS OF THE THEORY OF LIABILITY OR WHETHER THE LIABLE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; OR (B) AGGREGATE DAMAGES IN EXCESS OF THE FEES PAID OR PAYABLE BY CUSTOMER UNDER THIS AGREEMENT DURING THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY.

§ 13.2 Termination for Default. [E]ither Party may terminate this Agreement if the other Party fails to perform any of its material obligations under this Agreement and such failure is not cured within thirty (30) days after receipt of written notice thereof from the non-defaulting Party. Any notice of default provided under this Agreement shall specify: (a) the nature of such default and (b) the specific act or acts which the non-defaulting party contends would, if undertaken, correct such default.

§ 13.5 Consequences of Termination by Customer for Default. If Customer terminates this Agreement under Section[] 13.2, . . . (a) Customer shall have no obligation to Open, except to pay for additional licenses delivered but not paid, and for Services accepted by Customer prior to termination. Open will cease performance of the Services immediately upon receipt of written notice of termination; [and] (c) Customer may employ any other qualified person, firm, or corporation to finish the work that was to be completed by Open, and Customer may recover from Open the reasonable cost of such completion, not to exceed one hundred ten percent (110%) of the costs that would have been payable to Open for such completion, and subject to Section 12 (Limitations of Liability).

§ 13.6(a) Consequences of Termination by Open for Default. If Open terminates this Agreement under Section[] 13.2, . . . Customer shall pay Open in full for all Services performed by Open prior to the effective date of termination.

§ 17.1 Informal Dispute Resolution. The Parties will use reasonable efforts to resolve any disputes under this Agreement through negotiation. If a dispute arises between the Parties, the Project Managers will first strive to work out the problem internally. If the Project Managers are unable to resolve the dispute within thirty (30) days of commencing negotiations, then either Party may deliver a written notice in accordance with Section 18.5 (Communication and Notice Protocol) to the other party describing the nature and substance of the dispute and proposing a resolution (the “Notice of Dispute”).

§ 17.2 Executive Negotiation. During the first ten (10) days following the delivery of the Notice of Dispute . . . an authorized executive of each Party shall attempt in good faith to resolve the dispute through negotiations. . . .

§ 18.4 Amendment and Waivers. Any term or provision of this Agreement may only be amended or waived by the Parties’ express written agreement. Email and other electronic communications shall not be deemed to be a “written agreement” under this provision. The delay or failure of a Party, at any time or from time to time, to require performance of any obligations of the other Party will not be deemed a waiver and shall not affect its right to enforce any provision of this Agreement at a subsequent time.

§ 18.5(b)(i) Formal Communications. Written correspondence is required whenever an exchange of information or an official response is need[ed] from a receiving party as to any project related matter, including changes to delivery schedules, scope of work, and coordination with subcontractors or other parties that will affect performance by the transmitting party.

§ 18.5(b)(ii) Informal Communications. [I]nterpretation or amendment of the Parties’ duties under this Agreement shall only occur through formal communications and mutually-approved change orders.

(See ECF No. 124, ¶¶ 13, 15, 16, 17; ECF No.

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