City and County of Denver v. Expedia, Inc

2017 CO 32, 405 P.3d 1128, 2017 WL 1449530, 2017 Colo. LEXIS 300
CourtSupreme Court of Colorado
DecidedApril 24, 2017
DocketSupreme Court Case 14SC634
StatusPublished
Cited by11 cases

This text of 2017 CO 32 (City and County of Denver v. Expedia, Inc) is published on Counsel Stack Legal Research, covering Supreme Court of Colorado primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
City and County of Denver v. Expedia, Inc, 2017 CO 32, 405 P.3d 1128, 2017 WL 1449530, 2017 Colo. LEXIS 300 (Colo. 2017).

Opinions

JUSTICE COATS

announced the judgment of the Court and delivered an opinion,

in which JUSTICE MÁRQUEZ and JUSTICE BOATRIGHT join.

¶1 Denver petitioned for review of the court of appeals opinion reversing the judgment of the district court and remanding with directions to vacate the subject tax assessments against Expedia and the other respondent online travel . companies (“OTCs”). See Expedia, Inc. v. City & Cty. of Denver, 2014 COA 87, 405 P.3d 251. The district court had. largely upheld a Denver hearing officer’s denial' of protests by Expe-dia and the other OTCs to Denver’s claim for unpaid taxes, interest, and penalties, assert-edly due according to Denver’s ordinance imposing a lodger’s tax, Unlike the hearing officer and district court, the court of appeals concluded that the city lodger’s tax article was at least ambiguous with regard to both the purchase price paid or charged for lodging, upon which the tax is tó be levied, and the status of the OTCs as vendors, upon which the ordinance imposes the responsibility to collect the tax and remit it to the city; and the intermediate' appellate court considered itself obligated to resolve all ambiguities in the lodger’s tax article, being a tax statute, in favor of the OTCs.

¶2 The application of well-accepted aids to statutory construction leads to the conclusion that the fair and reasonable interpretation of Denver’s lodger’s tax article is that it imposes a duty on the OTCs to collect and remit the prescribed tax on the purchase price of any lodging they sell, to include not only the amount they have contracted with the hotel to charge and return but also the amount of their markup. The judgment of the court of appeals is therefore reversed, and the matter is remanded for consideration of the remaining issues raised oh appeal by the parties.

I.

¶3 In July 2010, the City and County of Denver issued nine Notices of Final Determination, Assessment and Demand for Payment against various online travel companies: Expedia, Inc.; Hotels.com LP; Hotwire, Inc.; Orbitz, LLC; Trip Network, Inc.; Price-line.com Incorporated; Travelweb, LLC; Site59.com, LLC; and Travelocity.com LP. The Notices claimed unpaid taxes, penalties, and interest due according to the city lodger’s tax article, Denver Revised Municipal Code (“D.R.M.C.”) §§ 53-166 to -236, for the period from January 2001 through April [1130]*11302010, totaling over $40 million.1 These online companies filed nearly identical protests, requesting hearings before a Denver Department of Finance hearing officer, and the protests were consolidated by stipulation.

¶4 Based on the stipulated evidence, including depositions and other materials from litigation in other jurisdictions and internal materials of the OTCs themselves explaining their operational methods and practices, the hearing officer found, and the parties do not dispute, that the OTCs operate under two basic business models. Under what they describe as the “agency model,” he found that the OTCs refer customers to hotels. Lodgers then transact directly with the hotels, and the OTCs receive commissions in separate transactions. Under what they describe as the'“merchant model,” by contrast, the OTCs operate in the transaction somewhere between lodgers and hotels. Lodgers transact with the OTCs, prepaying for reservations, and the OTCs later pass part of those payments along to the hotels. The OTCs, not the hotels, appear as the merchant of record on lodgers’ credit card statements — hence the term “merchant model.” These two models have different pricing structures, about which again the parties do not disagree. In the agency model, the hotels maintain exclusive control over the purchase price paid by lodgers. In the merchant model, by contrast, the hotels set a rate they will accept, which the OTCs refer to as a “net rate,” but the hotels grant the OTCs discretion, within designated limits, to set the price ultimately to be paid by the lodger. The OTCs then sell reservations to lodgers at that price, pass the amount of the so-called “net rate” plus a tax surcharge along to the hotels, and retain the difference as their own compensation.

¶5 For agency-model transactions, the hotels collect and remit lodger’s taxes, just as they do for all other traditional bookings.2 For merchant-model transactions, the hotels, as a matter of practice, have also been claiming the transactions on their own lodger’s tax returns, but because the hotels do not transact directly with the lodgers, and because the hotels typically do not receive payment at the time of the transaction with the lodger, the process of collecting and remitting the lodgers’ tax to the city is, in current practice, somewhat more convoluted. In practice, the OTCs typically collect a “surcharge” from the lodger at the time the lodger initially pays for a reservation. The OTCs then transmit that tax surcharge to the hotel along with the so-called “net rate,” which transmission ordinarily occurs after the lodger checks out. Finally, the hotel remits the surcharged amount to the city, along with its other lodger’s tax receipts for the month.

¶6 When booking reservations, the OTCs typically disclose two charges to lodgers. The first amount is the room rate; which is presented to the lodger as a single per-night rate that includes both the discounted rate to be returned to the hotel and the OTC’s markup on that rate. The second amount is a taxes-and-fees charge, which is presented to the lodger as a single per-transaction amount but which actually has two components: what the OTCs refer to as a “service fee” and a surcharge for taxes.3 Typically, the parties agree, the tax surcharge is computed on the “net rate,” while the service fees are computed on the price charged to the lodger plus taxes.

¶7 To illustrate, Denver relied on the following example during administrative proceedings, using hypothetical numbers from the deposition of Expedia, Inc.’s corporate [1131]*1131representative. Assume a website sells a reservation for $100, of which $75 will be paid to the hotel as the net rate and $25 will be retained by the OTC as its markup. If the applicable lodger’s tax is 10%, it will be applied to the $75 net rate and the tax surcharge will therefore be $7.50. If the OTC’s service charge is 5.5%, it will be applied to the so-called “retail price” plus taxes — i.e., to $107.50 — and the service fee will therefore be $5.91. The lodger will see a room rate of $100 and a taxes-and-fees charge of $13.41,‘and will pay a total of $113.41. The'OTC will retain both the markup and the service fee ($25 plus $5.91, totaling $30.91)4 and will eventually remit to the hotel the “net rate” and tax surcharge ($75 plus $7.50, totaling $82.60). The hotel then will remit the tax receipts ($7.50) on its next monthly lodger’s tax return.

¶8 The hearing officer held that this practice for merchant-model transactions does not comport with the mandates of the city lodger’s tax article for two reasons. First, he concluded that the OTCs’ markups and service fees are “directly connected with” furnishing lodging, as contemplated by section 53471(e) of the D.R.M.C., and therefore must be included within the tax base. Second, he concluded that the OTCs are “vendors,” within the contemplation of section 53-170(8), and are therefore responsible for collecting and remitting taxes directly to the city. The hearing officer therefore upheld Denver’s Notices.5

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Cite This Page — Counsel Stack

Bluebook (online)
2017 CO 32, 405 P.3d 1128, 2017 WL 1449530, 2017 Colo. LEXIS 300, Counsel Stack Legal Research, https://law.counselstack.com/opinion/city-and-county-of-denver-v-expedia-inc-colo-2017.