Christopher Bilek v. Federal Insurance Company

8 F.4th 581
CourtCourt of Appeals for the Seventh Circuit
DecidedAugust 10, 2021
Docket20-2504
StatusPublished
Cited by219 cases

This text of 8 F.4th 581 (Christopher Bilek v. Federal Insurance Company) is published on Counsel Stack Legal Research, covering Court of Appeals for the Seventh Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Christopher Bilek v. Federal Insurance Company, 8 F.4th 581 (7th Cir. 2021).

Opinion

In the

United States Court of Appeals For the Seventh Circuit ____________________ No. 20-2504 CHRISTOPHER BILEK, Plaintiff-Appellant, v.

FEDERAL INSURANCE COMPANY, et al., Defendants-Appellees. ____________________

Appeal from the United States District Court for the Northern District of Illinois, Eastern Division. No. 1:19-cv-08389 — Charles P. Kocoras, Judge. ____________________

ARGUED APRIL 2, 2021 — DECIDED AUGUST 10, 2021 ____________________

Before WOOD, HAMILTON, and KIRSCH, Circuit Judges. KIRSCH, Circuit Judge. Christopher Bilek received two un- authorized robocalls soliciting health insurance that he al- leged violated the Telephone Consumer Protection Act and the Illinois Automatic Telephone Dialing Act. Bilek sued Fed- eral Insurance Company and Health Insurance Innovations on a vicarious liability theory, claiming that defendants’ 2 No. 20-2504

agents generated the unauthorized robocalls. 1 To support his agency allegations, Bilek alleged a web of business relation- ships: Federal Insurance Company contracted with Health In- surance Innovations to sell its insurance; Health Insurance In- novations hired lead generators to effectuate telemarketing; and the lead generators made the unauthorized robocalls that form the basis of Bilek’s claims here. Though neither Federal Insurance Company nor Health Insurance Innovations initiated the robocalls, Bilek sought to hold defendants vicariously liable for the lead generators’ un- authorized calling under three agency theories: actual author- ity, apparent authority, and ratification. The district court dis- missed Bilek’s complaint, holding that Bilek failed to plausi- bly allege agency on any of these grounds. For that reason, the district court dismissed Bilek’s claims against Federal Insur- ance Company for failure to state a claim under Rule 12(b)(6), and it dismissed Health Insurance Innovations for lack of per- sonal jurisdiction under Rule 12(b)(2). We disagree. While we express no view on whether Bilek will ultimately succeed in proving an agency relationship between the lead generators and either Federal Insurance Company or Health Insurance Innovations, Bilek alleges enough at the pleading stage for his complaint to move forward. For the reasons explained below, we reverse and remand. I In our review of a district court’s Rule 12(b)(6) dismissal, we accept the allegations in the plaintiff’s complaint as true

1When we refer to both Federal Insurance Company and Health Insur- ance Innovations, we use “defendants” for clarity. No. 20-2504 3

and draw all reasonable inferences in plaintiff’s favor. See Taha v. Int'l Brotherhood of Teamsters, Loc. 781, 947 F.3d 464, 469 (7th Cir. 2020). The same is true in our review of a district court’s dismissal for lack of personal jurisdiction under Rule 12(b)(2), where, as here, the district court decides that motion without conducting an evidentiary hearing. See Tamburo v. Dworkin, 601 F.3d 693, 700 (7th Cir. 2010). Thus, for the pur- poses of this appeal, we accept as true Bilek’s well-pleaded factual allegations discussed below. On December 21, 2019, Bilek filed a three-count complaint against Federal Insurance Company and Health Insurance In- novations, alleging claims under the Telephone Consumer Protection Act and Illinois Automatic Telephone Dialing Act. See 47 U.S.C. § 227; 815 ILCS § 305/30(a)(b). Bilek alleged that he received two unauthorized robocalls as a part of a telemar- keting campaign initiated by Federal Insurance Company and Health Insurance Innovations to advertise and solicit Federal Insurance Company’s health insurance. Federal Insurance Company contracted with Health Insurance Innovations to generate business. Health Insurance Innovations, in turn, con- tracted with lead generators to conduct telemarketing for Federal Insurance Company’s health insurance. Against this backdrop, the lead generators initiated the two robocalls to Bilek’s cellphone. On September 20, 2019, Bilek received the first such call on his cellphone. A pre-recorded message solic- ited health insurance and instructed Bilek to press 1 to be con- nected to a representative. Bilek pressed 1. Bilek was con- nected to a live agent who provided a quote for health insur- ance underwritten by Federal Insurance Company and facili- tated by Health Insurance Innovations. Bilek alleged that the live agent he spoke with on the phone identified the insurance as “Chubb” health insurance, and that Chubb insurance as 4 No. 20-2504

referenced by the agent was “for Federal Insurance Com- pany,” a member of the Chubb family of companies. 2 Bilek received a second call on his cellphone on September 26, 2019. This second call played the same pre-recorded mes- sage. Bilek again pressed 1 and became connected to a live agent who provided a quote for Federal Insurance Com- pany’s health insurance. Bilek alleged that he did not consent to either call—both of which Bilek alleged used an automated dialing system and prerecorded voice in violation of the TCPA, 47 U.S.C. § 227, and the Illinois Automatic Telephone Dialing Act, 815 ILCS § 305/30(a)(b). In his complaint, Bilek alleged that the lead generators acted with Federal Insurance Company’s and Health Insur- ance Innovations’ actual and apparent authority, and that de- fendants ratified the lead generators’ unauthorized

2 In the alternative, Bilek alleges that the insurance “was for a different member of the ’Chubb‘ family of companies, whose identity will be iden- tified through discovery.” Id. ¶ 20. We accept as true at the pleading stage Bilek’s allegation that the insurance solicited was for Federal Insurance Company, recognizing that “we cannot expect, nor does Federal Rule of Civil Procedure 8 require, a plaintiff to plead information []he could not access without discovery.” Runnion ex rel. Runnion v. Girl Scouts of Greater Chicago & Nw. Indiana, 786 F.3d 510, 529 (7th Cir. 2015). Moreover, Federal Insurance Company does not challenge Bilek’s allegation as an “unsup- ported conclusory factual allegation[]”that is not entitled to the assump- tion of truth. Zablocki v. Merchants Credit Guide Co., 968 F.3d 620, 623 (7th Cir. 2020) (quotation omitted). While Federal Insurance Company notes in its briefing that the callers did not identify Federal Insurance Company by name, its arguments here are premised on its contention that Bilek failed to plausibly allege that the unnamed callers acted as its agents. No. 20-2504 5

robocalling. Specifically, Federal Insurance Company gave Health Insurance Innovations and its lead generators author- ity to use its tradename, approved scripts, and proprietary pricing and product information. Health Insurance Innova- tions then provided these scripts to its lead generators. It also participated in calls directly by pairing lead generators with quotes through its online portal and emailing quotes to call recipients. Both defendants accepted benefits from the lead generators’ robocalls—Federal Insurance Company through the advertisement and sales of its health insurance products, and Health Insurance Innovations through payments for gen- erating leads. Defendants each moved to dismiss Bilek’s complaint. Fed- eral Insurance Company brought a motion to dismiss for fail- ure to state a claim under Rule 12(b)(6), arguing that Bilek failed to plausibly allege an agency relationship between itself and the lead generators.

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