Charter Communications, Inc. v. Garfin

CourtDistrict Court, S.D. New York
DecidedFebruary 23, 2021
Docket1:20-cv-07049
StatusUnknown

This text of Charter Communications, Inc. v. Garfin (Charter Communications, Inc. v. Garfin) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Charter Communications, Inc. v. Garfin, (S.D.N.Y. 2021).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK CHARTER COMMUNICATIONS, INC., Petitioner, 20 Civ. 7049 (KPF) -v.- OPINION AND ORDER KARIN GARFIN, Respondent. KATHERINE POLK FAILLA, District Judge: Petitioner Charter Communications, Inc. (“Charter” or “Petitioner”) filed a petition to compel arbitration (the “Petition”), pursuant to Section 4 of the Federal Arbitration Act, 9 U.S.C. § 4 (the “FAA”), against Respondent Karin Garfin. Prior to the Petition, Respondent had filed a related action in state court (the “Underlying Action”), against Charter and Charter employees Kevin Dugan, Audrey Gruber, and Joi De Leon (the “Individual Defendants”). Charter removed the Underlying Action to this Court, where it was stayed pending the resolution of Charter’s Petition. For the reasons stated below, Charter’s Petition is granted. BACKGROUND1 Factual Background 1. The Parties Petitioner is a telecommunications services company that is incorporated in Delaware with its principal executive offices in Stamford, Connecticut.

(Petition ¶ 20). Respondent is a resident of New York, New York. (Id. at ¶ 21). For approximately four months in 2017, Respondent was employed by Petitioner in New York, New York, as a senior producer on the NY1 television show “On Stage.” (Id. at ¶ 25). She was hired in or around June 2017, and her employment was terminated at some point between late September 2017 and November 2017. (Id.; Garfin Decl. ¶¶ 2-3).2 Petitioner submits that

1 The facts contained in this Opinion are drawn from Charter’s Petition to Compel Arbitration (the “Petition”) (Dkt. #1), and the parties’ submissions and accompanying exhibits in connection with the instant motion. For ease of reference, Petitioner’s Memorandum of Law in Support of Its Petition to Compel Arbitration is referred to as “Pet. Br.” (Dkt. #6); Respondent’s Memorandum of Law in Opposition to the Petition is referred to as “Resp. Opp.” (Dkt. #27); and Petitioner’s Reply Memorandum of Law in Further Support of its Petition to Compel Arbitration is referred to as “Pet. Reply” (Dkt. #28). The declarations of attorneys and witnesses submitted in connection with the parties’ opening and opposition briefing are referred to as “[Name] Decl.” The Declaration of Melissa C. Rodriguez submitted in support of Petitioner’s reply briefing is referred to as “Rodriguez Reply Decl.” (Dkt. #29). The JAMS Arbitration Agreement that was in effect as of June 2017, is referred to as the “JAMS Agreement” (Cassidy Decl., Ex. B). The Solution Channel Agreement in effect as of October 6, 2017, is referred to as the “Solution Channel Agreement” (Fries Decl., Ex. B); and the October 6, 2017 email from Paul Marchand, Executive Vice President of Human Resources at Charter, announcing and distributing the Solution Channel Agreement, is referred to as the “Solution Channel Announcement” (Fries Decl., Ex. A). References to filings on the Underlying Action docket will be referred to as “20 Civ. 7050 Dkt. #[number].” 2 Respondent claims that she was terminated by Charter on or about September 19, 2017, and that her last day of work at NY1 was on September 23, 2017, but that Charter continued to pay her for some time through the fall of 2017. (Garfin Decl. ¶¶ 2- 3). Charter’s Vice President of HR Technology has attested that Charter’s electronic employee records system reflects that Respondent was an employee of Charter as of October 6, 2017. (Fries Decl. ¶¶ 1, 10). Plaintiff was terminated for unsatisfactory performance (Petition ¶ 25), while Respondent has alleged that she lost her job due to “her refusal to acquiesce” either to “her boss’s sexual advances” or to the Individual Defendants’

“discriminatory behavior toward other female employees at [Charter]” (Rodriguez Decl., Ex. M at ¶ 4). 2. The Arbitration Agreements Petitioner asserts that Respondent received two arbitration agreements during her employment at NY1: the first as a condition of her hiring, and the second towards the end of her term as an employee. (Petition ¶¶ 3-4). The Court will discuss each in turn. a. The JAMS Agreement Respondent’s offer of employment with Petitioner was contingent upon

her assent to the JAMS Arbitration Agreement (the “JAMS Agreement”). (Petition ¶ 3; JAMS Agreement 1). Respondent electronically acknowledged and accepted the JAMS Agreement on June 13, 2017, as part of Charter’s web- based “onboarding” process for her position. (Cassidy Decl. ¶¶ 8-17). The JAMS Agreement provided that: “any and all claims, disputes, and/or controversies between [Respondent] and Charter arising from or related to [Respondent’s] employment with Charter shall be submitted exclusively to and determined exclusively by binding arbitration before a single Judicial

Arbitration and Mediations Services, Inc. (‘JAMS’) arbitrator under the [FAA].” (JAMS Agreement 1). The agreement provided that all arbitration proceedings would be conducted in accordance with the JAMS Employment Arbitration Rules & Procedures and JAMS Policy on Employment Arbitration Minimum Standards of Procedural Fairness. (Id.). b. The Solution Channel Announcement and Agreement On October 6, 2017, Charter’s Vice President of Human Resources

distributed an email to certain employees announcing “Solution Channel,” its internal employment-based legal dispute resolution and arbitration program (the “Solution Channel Announcement”). (Fries Decl. ¶¶ 5-6). The email was sent to the work email addresses of all of Charter’s non-union employees below the level of Executive Vice President. (Id. at ¶ 6). Respondent was among those included in this distribution list. (Id. at ¶ 11; see also id., Ex. C (October 6, 2017 email sent to Respondent)). However, Respondent states that she was unable to access her work email account as of September 28, 2017, and did

not receive any messages sent to that email address after September 2017. (Garfin Decl. ¶¶ 4-5). In support, Respondent has submitted a cell phone screenshot, dated September 28, 2017, that appears to reflect a failed attempt to access the “On Stage NY1” account. (Id., App’x). Specifically, the screenshot indicates that an “incorrect” password was entered, and includes a prompt for password reentry. (Id.). The Solution Channel Announcement explained that the new legal dispute and arbitration program would “resolve covered employment-related

legal disputes through binding arbitration[,]” and that “by participating in [the program]” both the employees and Charter “waive[d] the right to initiate or participate in court litigation … involving a covered claim and/or the right to a jury trial involving any such claim.” (Solution Channel Announcement 1). The announcement directed the email recipients to “more detailed information” about the program on Charter’s internal systems. (Id.). And the

announcement explained that unless the recipients “opt[ed] out” of participating in the program within “the next 30 days,” they would be “enrolled” in the program. (Id.). Recipients were further directed to instructions for opting out of the program on Charter’s internal systems. (Id.). Under the Solution Channel program, covered employees who did not affirmatively “opt out” agreed to the terms of a mutual arbitration agreement (the “Solution Channel Agreement”). The agreement covered: [A]ll disputes, claims, and controversies that could be asserted in court or before an administrative agency or for which [the employee] or Charter have an alleged cause of action related to pre-employment, employment, employment termination or post- employment-related claims … , including without limitation claims for: … unlawful discrimination or harassment (including such claims based upon race, color, national origin, sex, pregnancy, age, religion, sexual orientation, disability, and any other prohibited grounds)[.]

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Charter Communications, Inc. v. Garfin, Counsel Stack Legal Research, https://law.counselstack.com/opinion/charter-communications-inc-v-garfin-nysd-2021.