Care Travel Company, Ltd. v. Pan American World Airways, Inc.

944 F.2d 983, 1991 U.S. App. LEXIS 20884, 1991 WL 172844
CourtCourt of Appeals for the Second Circuit
DecidedSeptember 5, 1991
Docket1355, Docket 91-7035
StatusPublished
Cited by105 cases

This text of 944 F.2d 983 (Care Travel Company, Ltd. v. Pan American World Airways, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals for the Second Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Care Travel Company, Ltd. v. Pan American World Airways, Inc., 944 F.2d 983, 1991 U.S. App. LEXIS 20884, 1991 WL 172844 (2d Cir. 1991).

Opinion

MARTIN, District Judge:

Appellant Pan American World Airways, Inc. (“Pan Am”) appeals from a judgment against it entered December 11,1990 in the Southern District of New York, Thomas P. Griesa, District Judge, following a two-week jury trial.

Appellee Care Travel Company, Ltd. (“Care Travel”) commenced this diversity action on March 24,1989, alleging that Pan Am breached the parties’ agency agreement which appointed appellee a Pan Am General Sales Agent and which allegedly granted appellee the exclusive right to sell Pan Am tickets from England to Karachi, Pakistan and Bombay, India. The jury found that appellant, by permitting another travel agency to sell tickets from England to Karachi and Bombay, breached the parties’ written agency agreement. The jury further found that appellant made and breached promises after April 26, 1985 to remedy its alleged breach of the agreement. The jury awarded appellee $586,868 in damages.

On appeal, Pan Am argues that (1) the district court erred by admitting parol evidence that the jury utilized in interpreting the agreement; (2) Care Travel’s continued performance after the alleged breach of the written agreement constituted an acceptance of a new agreement; (3) Care Travel, as a matter of law, is not entitled to recover for a breach of a promise to cure a prior breach; (4) it was denied a fair trial when the district judge introduced an erroneous theory not advanced by plaintiff; (5) and the issue of damages was not properly presented to the jury.

BACKGROUND

In 1984, Pan Am, due to its limited connections in the Indian and Pakistani communities of the United Kingdom, was interested in appointing a General Sales Agent (“GSA”) to market and sell airline tickets in these communities for flights to the Indian subcontinent. As a result, Peter Moss of Pan Am contacted Mr. Babu Patel and Mr. Jagdish Patel who, along with Mr. Rajinder Dugal, owned and operated Rajan Travels. The principals of Rajan Travels expressed an interest in the idea and a series of meetings followed in the spring, summer and fall of 1984.

At that time, Empire Travel was already acting as a Pan Am GSA in the United Kingdom selling tickets to the Indian subcontinent. Empire Travel operated out of Southall, Middlesex, an area west of London. Nevertheless, Care Travel claimed that during the negotiations that ensued between it and Pan Am, the appellant made it known that it wanted a single company to act as its GSA in the United Kingdom. The principals of Rajan Travels thus activated a dormant company, Care Travel, for this purpose.

In July of 1984, after months of negotiations, Pan Am delivered to Care Travel its standard General Sales Agency Agreement (the “Agency Agreement”) for the latter’s review. The Agency Agreement provided that Care Travel was appointed to act as Pan Am’s GSA within the General Sales Territory described in Annex A to the Agency Agreement. Annex A listed Care Travel’s GSA territory as “London Wl,” an area within London. Although the standard GSA agreement provided that Care Travel would sell tickets to all of India and Pakistan, a subsequent writing memorialized the parties’ agreement that Care Travel could only sell tickets to Karachi and Bombay.

The specification of a separate territory out of which both Care Travel (London Wl) and Empire Travel (Southall, Middlesex) allegedly could operate was consistent with the regulations and resolutions of the International Association of Travel Agents (“LATA”), which governs relations between airlines and travel agents and which were incorporated into the Agency Agreement. *986 Specifically, paragraph 10 of IATA Resolution 876 provides that:

(a) when a GSA is appointed, the territory in which it may exercise the authority delegated by the appointing Member shall be clearly defined in the agreement between the parties concerned and shall in no case be smaller than a political unit (i.e., country, state, province, county, town or village, or the equivalents or combination thereof) with a population at the time of appointment of not less than 10,000; any existing or subsequently established branch offices of the GSA within the defined territory shall be subject to all of the terms and conditions of the existing General Sales Agency Agreement;
(b) in any one territory no member shall appoint more than one GSA.

Also expressly incorporated into the parties’ Agreement was a “Pan American World Airways General Sales Agency Questionnaire” (the “Questionnaire”), which Rajan Travels, on behalf of the soon-to-be activated Care Travel, was required to complete and return to appellant as part of the GSA application process. In the Questionnaire, Care Travel was asked the following questions:

What percentage of the territory’s production do you expect to be directly sold by your office? How is it composed in terms of commercial account, pleasure, government or military travel? What plans do you have to solicit each of these traffic sources:

Care Travel provided a single response: “All sales are through our own offices and about 250 sub-Agents at our disposal.” The Questionnaire was returned to Pan Am in August of 1984.

Care Travel was due to commence business operations as a Pan Am GSA on October 1, 1984. Since Pan Am had, at that time, still not signed the Agreement, Ramon G. Evans, Pan Am’s Sales Manager for the United Kingdom and Northern Europe, by letter dated September 25, 1984, wrote Jagdish Patel and confirmed various points upon which the parties had agreed. Included among the matters discussed is the statement by Pan Am that Empire Travel would be notified that, commencing October 1, 1984, it would only be permitted to sell tickets to Delhi. Further, Empire Travel would be informed that, apart from a short overlap period during which it would be allowed to honor tickets it had sold before October 1, 1984, Empire Travel would no longer be authorized to sell tickets to Bombay and Karachi.

In the next few weeks, Pan Am forwarded to Care Travel a letter providing the fare levels for tickets from England to Bombay and Karachi and, finally, the signed Agency Agreement. 1 At the same time, Care Travel commenced its operations in an office in London that was designed to appear as a Pan Am office.

Not long after the overlap period discussed in the September 25, 1984 letter had ended, Pan Am workers went on strike. As a result, the airline did not operate flights to India and Pakistan during February and March of 1985. After the strike ended, Pan Am, in an “urgent need” to recoup losses caused by the strike, sent out a letter dated April 26, 1985 (the “Letter”) to Care Travel and Empire Travel notifying each that henceforth, both Empire Travel and Care Travel would be permitted to sell tickets to Karachi, Bombay and Delhi.

Care Travel immediately objected in writing to this new policy as contrary to the understanding upon which it had agreed to become Pan Am’s GSA. According to ap-pellee, Pan Am responded by stating that the new arrangement was necessary for a short period of time in order to allow Pan Am to recoup its losses caused by the strike.

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Bluebook (online)
944 F.2d 983, 1991 U.S. App. LEXIS 20884, 1991 WL 172844, Counsel Stack Legal Research, https://law.counselstack.com/opinion/care-travel-company-ltd-v-pan-american-world-airways-inc-ca2-1991.