Brooks v. United Parcel Service, Inc.

CourtDistrict Court, D. Maryland
DecidedSeptember 23, 2021
Docket1:20-cv-02617
StatusUnknown

This text of Brooks v. United Parcel Service, Inc. (Brooks v. United Parcel Service, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Maryland primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Brooks v. United Parcel Service, Inc., (D. Md. 2021).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MARYLAND

: TERRINA A. BROOKS :

v. : Civil Action No. DKC 20-2617

: UNITED PARCEL SERVICE INC. :

MEMORANDUM OPINION Presently pending and ready for resolution in this employment discrimination case are two motions filed by Defendant United Parcel Service Inc. (“UPS”): (1) a partial motion to dismiss and (2) a motion to strike. (ECF No. 15-1). The issues have been fully briefed, and the court now rules, no hearing being deemed necessary. Local Rule 105.6. For the following reasons, the motion to dismiss will be granted in part and denied in part and the motion to strike will be denied.1 I. Factual Background Unless otherwise noted, the facts outlined here are either set forth in the amended complaint or evidenced by the Equal Employment Opportunity Commission (“EEOC”) charges and amendments referenced in the amended complaint and attached as exhibits to UPS’s motion to dismiss. The facts are construed in the light most favorable to the Plaintiff.

1 UPS’s invitation in its reply to convert the motion to one for summary judgment, (ECF No. 21, at 9 n.6), is declined. Terrina Brooks is an African American woman and long-time UPS employee. She advanced steadily within the company’s greater Washington, D.C. operations throughout the 1990s. In 1999, she was named to the “Ready Now” list of candidates for promotion to division-manager-level positions. But Ms. Brooks was not “ready” to hold another position to which she aspired - director of sales. She needed experience as an Area Sales Manager and was assigned that role in January 2000. Over the next ten years, Ms. Brooks amassed a stellar performance record and received numerous awards.

In 2008, she was moved into a higher profile Enterprise Account Executive Sales Manager role. In January 2010, she was entrusted with “the largest account in UPS history” and worth more than $100 million. (ECF No. 14, ¶ 32). Throughout, Ms. Brooks made clear that she wanted to be promoted but never was. A. Before Ms. Brooks’ 2012 EEOC Charge In 2010, Ms. Brooks began reporting to Sheldon Allen, who was named Director of Sales for the southern Chesapeake District. In June, Mr. Allen asked Ms. Brooks to reassume an Area Sales Manager position to help turn around an underperforming territory. Ms. Brooks resisted, explaining that she’d been on the “Ready Now” list for more than ten years and “did not want to be effectively

held back yet again[.]” (ECF No. 14, ¶ 33). Mr. Allen explained that he needed the best performers and Ms. Brooks acquiesced. The white man Ms. Brooks replaced, Kevin Fox, was moved into Ms. Brooks’ more desirable Enterprise Account Manager position.2 Ms. Brooks remained concerned. By August 2011, she reached out to a senior colleague, Myron Williams, and told him that she worried gender and race discrimination were behind her career stagnation. This perception was reinforced in 2010 and 2011 when four white, male sales managers “were provided opportunities for advancement in the Enterprise and Government Sales Groups,” (ECF No. 14, ¶ 39), while Mr. Allen kept Ms. Brooks in the Areas Sales

role and said she was “too valuable” to be promoted, (id., ¶ 40). Ms. Brooks nevertheless continued her strong performance and believed she was poised for higher positions. In December 2010, she temporarily assumed Mr. Allen’s Director of Sales duties while he was on short-term disability. In 2011, she was the top performing sales manager in the Chesapeake District. On January 25, 2012, Ms. Brooks gave a presentation to both the President and Vice President of Sales “as the ‘Ready Now’ candidate for a Director of Sales position.” (ECF No. 14, ¶ 46). On January 30th, Ms. Brooks’ fortunes changed. Jon Weed, an African American Senior Account Manager who reported to her,

resigned because he had not been promoted in several years. Mr.

2 Ms. Brooks appears to refer to Enterprise Account Executive Sales Manager and Strategic Account Sales Manager positions interchangeably. (See, e.g., ECF No. 14, ¶¶ 28, 32-33). This summary uses only the former for consistency. Allen “yelled and screamed” at Ms. Brooks, blaming her for Mr. Weed’s departure. (ECF No. 14, ¶ 47). That evening, Ms. Brooks called Myron Williams “to inform him that she was thinking about resigning because of the disrespect and verbal abuse” she received from Mr. Allen and her lack of advancement. (Id., ¶ 49). Mr. Williams was the UPS East Region Manager and supervised Mr. Allen’s boss. He was also a long-time mentor to Ms. Brooks and she’d told him five months earlier that she was concerned she was being discriminated against. Mr. Williams advised her not to resign and

told her about an opening for a promotion to Enterprise Director. The next day, Mr. Allen interrogated Ms. Brooks about her conversation with Mr. Williams. He also criticized her job performance. He had never raised these concerns with Ms. Brooks before. Ms. Brooks called Mr. Williams again that night. He acknowledged he’d spoken to Mr. Allen about their conversation the prior day. Ms. Brooks told Mr. Williams that she believed Mr. Allen was retaliating against her for complaining to him. She also reiterated “that there were no management opportunities for females in the Chesapeake District under Mr. Allen.” (ECF No. 14, ¶ 51). Mr. Allen soon announced that he was giving all his sales

managers “makeshift” performance reviews. (Id., ¶ 52). In truth, only Ms. Brooks was reviewed and she received negative marks. Meanwhile, Ms. Brooks applied for the Enterprise Director position. Mr. Allen discouraged her from seeking the role, telling her “she would not want to work for the ‘white boys[.]’” (ECF No. 14, ¶ 54). On February 22, 2012, Ms. Brooks learned that the Enterprise Director position had been filled by a white man – Stewart Reynolds. Mr. Reynolds had far less experience at the company and was less educated than Ms. Brooks. Ms. Brooks was not interviewed. The hiring manager told her that Mr. Allen did not support her application. He also rated her a “minimal performer.” In April 2012, Mr. Allen gave Ms. Brooks another review. She “received the lowest performance rating” of her career and was

denied both a merit bonus and an annual raise. (ECF No. 14, ¶ 59). All the other sales managers reporting to Mr. Allen received an annual raise, something Ms. Brooks had never been denied. In or around May 2012, Ms. Brooks reported Mr. Allen’s conduct to UPS. The HR Director later dismissed her complaints about Mr. Allen because he “seem[ed] like a really nice guy.” (Id., ¶ 65). On October 5, 2012, Ms. Brooks learned that a $2 million account she had secured—Downtown Locker Room—would be reassigned to a white, male sales manager named George Donnelly. Believing that she faced a growing retaliatory campaign by Mr. Allen, Ms. Brooks filed a Charge of Discrimination with the EEOC on October

16, 2012, alleging race and gender discrimination and retaliation.3

3 Elsewhere, Ms. Brooks suggests that she was removed from the Downtown Locker Room account after she filed her EEOC charge. (ECF No. 14, ¶ 69). B. After Ms. Brooks’ 2012 EEOC Charge In early December, Mr. Allen announced that Ms. Brooks would be reassigned to “the worst territory [with] the worst performing employees” in the southern Chesapeake District. (ECF No. 14, ¶ 73). All of Ms. Brooks’ most profitable accounts were reassigned to white men. On December 24, Mr. Allen told Ms. Brooks, “Your career has been put on hold. You will not be promoted or transferred. Because of your complaint to the EEOC . . . the District Manager[] does not trust you, so you cannot be promoted.”

(ECF No. 14, ¶ 74). The district manager later told Ms. Brooks she’d never said those things. In the following months, Mr. Allen repeatedly singled Ms.

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