Brooke Buttrey v. Holloway's, Inc.

CourtCourt of Appeals of Tennessee
DecidedDecember 12, 2012
DocketM2011-01335-COA-R3-CV
StatusPublished

This text of Brooke Buttrey v. Holloway's, Inc. (Brooke Buttrey v. Holloway's, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals of Tennessee primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Brooke Buttrey v. Holloway's, Inc., (Tenn. Ct. App. 2012).

Opinion

IN THE COURT OF APPEALS OF TENNESSEE AT NASHVILLE Assigned on Briefs March 8, 2012

BROOKE BUTTREY v. HOLLOWAY’S, INC., ET AL.

Appeal from the Circuit Court for Maury County No. 11017 Jim T. Hamilton, Judge

No. M2011-01335-COA-R3-CV - Filed December 12, 2012

A homeowner sued builders for the defective construction of a house, alleging breach of contract, intentional misrepresentations, and violations of the Tennessee Consumer Protection Act. The trial court dismissed the Tennessee Consumer Protection Act claims, but found the builders liable for intentional misrepresentations and breach of the contract by failing to build the house in a workmanlike manner. The trial court awarded the homeowner the full amount she paid to have the house built as well as her attorney’s fees. The builders appealed, claiming the evidence did not support the amount of damages awarded, the evidence did not support the court’s finding of intentional misrepresentation, and the homeowner was not entitled to attorney’s fees. We modify the damages awarded to the homeowner to conform to the evidence presented. We reverse the court’s award of attorney’s fees, and we reverse the court’s finding that the builders intentionally misrepresented material facts.

Tenn. R. App. P. 3 Appeal as of Right; Judgment of the Circuit Court Modified in Part and Reversed in Part

P ATRICIA J. C OTTRELL, P.J., M.S., delivered the opinion of the Court, in which F RANK G. C LEMENT, J R. and A NDY D. B ENNETT, JJ., joined.

Jason Mitchell Chaffin and Nathaniel Mills Colburn, Nashville, Tennessee, for the appellants, Holloway’s, Inc., Rick Holloway, and Jennifer Holloway.

Stacy S. Neisler, Spring Hill, Tennessee, for the appellee, Brooke Buttrey. OPINION

I. B ACKGROUND

Brooke Buttrey and her then-husband Trey Buttrey entered into a contract with Holloway’s, Inc. on June 12, 2003, in which Holloway’s agreed to build a house for the Buttreys for the price of $141,600.1 Rick Holloway and Jennifer Holloway, the president and vice president of Holloway’s, signed the contract on behalf of Holloway’s (all defendants will be referred to collectively as the “Holloways”). In the contract the Holloways agreed to construct the house “in a workman-like manner and in compliance with all building codes and other applicable laws.” The contract included a one-year warranty from the date the house was completed.

Ms. Buttrey testified that she and her family moved into the house in December 2003 and immediately began noticing problems with the house. Ms. Buttrey compiled a list of problems she claims she notified the Holloways of beginning in December 2003. She testified that she informed the Holloways of all the problems in the house within the one-year warranty period set forth in the contract. The items on Ms. Buttrey’s list include, but are not limited to, the following: loose exterior siding; damage to the outside brick where a bulldozer hit the house during construction; lack of any access to the attic; a front door that would not open all the way because the indoor stairs were built too close to the door; mismatching toilet and sink; improper grading of the house, causing water to collect underneath the house in the crawl space; improperly built stairs and railings; doors that would not close because they were hung out of square; cracking of tiles in the kitchen where backing board was not used; and leaks in the plumbing located behind the walls.

Ms. Buttrey testified that the Holloways refused to address any but the most minor of the problems she complained about, claiming she was being “too picky.” Ms. Buttrey filed a complaint against the Holloways in October 2004 alleging breach of contract and breach of an express warranty, breach of the implied warranty of good workmanship and materials, fraud, misrepresentation, and violation of the Tennessee Consumer Protection Act, codified at Tenn. Code Ann. §47-18-101 et seq.2 Ms. Buttrey sought compensatory damages, punitive damages, as well as treble damages and attorney’s fees as allowed by the Tennessee

1 The parties modified their contract on September 10, 2003, and Ms. Buttrey agreed to pay Holloway’s an additional $1,672.86 for a change in the plans. The total Ms. Buttrey agreed to pay for the house was $143,272.86. 2 The Buttreys divorced before the complaint was filed in October, and Ms. Buttrey is the sole plaintiff in this case. Ms. Buttrey changed her surname to Davis after filing her complaint. We will continue to refer to her as Ms. Buttrey to avoid unnecessary confusion.

-2- Consumer Protection Act.

Ms. Buttrey presented testimony and written reports from a home inspector, a structural engineer, and a contractor, all of whom testified to the poor workmanship the Holloways used in building Ms. Buttrey’s house. The home inspector testified that he had inspected between 800 and one thousand homes, and that Ms. Buttrey’s home contained the most defects of any he had inspected. Both the home inspector and the structural engineer prepared a report identifying the structural defects.

In testifying about defects with the interior and exterior walls, the home inspector explained:

The interior walls, there were several areas where the wall was actually cracked, which indicates a structural problem, a settlement problem. The exterior walls, the wood siding was installed incorrectly. There were large gaps between some of the siding where the planks of siding joined. The joints were basically upside down.

You basically have a diagonal cut in the joint to make it fit much like you do in a corner molding, and the joints were built like this so that water shedding down the wall would be able to get behind the siding, whereas if you overlapped it from the top down, water would shed over siding, which is the purpose of the siding.

The home inspector’s report described in detail a number of defects needing repair, including foundation problems caused by improperly installed joists, grading and drainage problems including exposure of the septic tank, missing roof underlayment, lack of access to the attic, gaps in the siding allowing the water to penetrate the sub-wall, cracking of interior walls indicating stress and settlement, improper installation of the kitchen tile, and problems with multiple doors.

The structural engineer testified about structural defects, including but not limited to: improper installation of the ground floor subfloor and floor joists; moisture infiltration of the crawlspace due to lack of vapor retarding membrane; the duct system was not properly sealed; one of the I joist headers supporting the ends of a floor joist was improperly cut to allow installation of a plumbing pipe through the floor system; improper installation of the kitchen tile; absence of a moisture barrier wrap under outside wooden siding; improper installation of wood siding; lack of requisite flashing on window and door openings; and the grade of the slope of the ground adjacent to the house was inverted in some places, causing water to collect underneath the house.

-3- The structural engineer also testified that several of the defects he noted constituted building code violations. He explained that the Holloways did not follow the industry standard when they installed the tiling in the house or the floor framing. When asked whether the house was built in a workmanlike manner, the structural engineer responded:

I believe because of these two items, simply the tile installation and the floor joist installation, that that’s not the case. Workmanlike manner is indicative of providing a product that at least meets industry standard.

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