Brand v. Hyundai Motor America

226 Cal. App. 4th 1538, 173 Cal. Rptr. 3d 454, 2014 WL 2735207, 2014 Cal. App. LEXIS 533
CourtCalifornia Court of Appeal
DecidedJune 17, 2014
DocketG048880
StatusPublished
Cited by46 cases

This text of 226 Cal. App. 4th 1538 (Brand v. Hyundai Motor America) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Brand v. Hyundai Motor America, 226 Cal. App. 4th 1538, 173 Cal. Rptr. 3d 454, 2014 WL 2735207, 2014 Cal. App. LEXIS 533 (Cal. Ct. App. 2014).

Opinion

Opinion

ARONSON, J.

Han Brand appeals from the trial court’s entry of judgment in favor of defendants Hyundai Motor America and Allen Used Cars, LLC (doing business as Allen Hyundai; collectively hereafter Hyundai), after granting Hyundai’s nonsuit motion on Brand’s breach of implied warranty of merchantability lawsuit. (Civ. Code, § 1792; all subsequent statutory references are to this code unless noted.) Brand argues the trial court erred in granting the motion on grounds that no reasonable jury could conclude a new vehicle sunroof that spontaneously opens and closes while driving constitutes a safety hazard in violation of the implied warranty. As we explain, Brand is correct and we therefore reverse the judgment and remand the matter for further proceedings consistent with this opinion.

I

FACTUAL AND PROCEDURAL BACKGROUND

Brand leased a new Hyundai Genesis sedan from Allen Hyundai on January 2, 2012. Brand, a tax accountant, returned home in his old vehicle that day because he planned to sell it in Las Vegas, where he commuted regularly to the other office in his practice, especially during tax season between January and April. A dealer salesman drove the new Hyundai about 20 miles to Brand’s home in Irvine the next day. Brand drove the salesman back to the dealership, and then continued without incident another 10 miles to his office, where he parked for the remainder of the day.

On his drive home on the Interstate 5 freeway, however, the Hyundai sunroof spontaneously and repeatedly began opening and closing. It moved “back and forth” without Brand pushing any buttons, and he was powerless to stop it. The odd, uncontrollable movement of the sunroof was itself distracting, but the inrush of wind also caused tax returns and other documents to suddenly swirl about the cabin. Brand tried to close the sunroof to no avail and while trying to catch and tamp down the various documents, he exited the freeway. He immediately returned the vehicle to the Hyundai dealership.

The next day the Hyundai dealership informed Brand it had diagnosed the problem as a defective sunroof switch assembly.

*1542 The following day the dealership informed Brand the switch assembly it had in stock was not suitable to make the repair, but it would order a new one, and his vehicle would be ready in 24 hours.

The next day, a Friday, the vehicle was not ready and Brand was referred to the dealership’s general manager when he expressed frustration at Hyundai’s inability to resolve the problem. The general manager assured him the vehicle would be ready on Monday.

Brand drove his old vehicle to his office in Las Vegas the next day, and arranged to have the car sold there.

On Monday, January 9, a week after he leased the new Hyundai, he received a call from the dealership informing him his vehicle was “ready to be picked up.” Later that day, however, the dealership called to inform him the car was not ready. The dealership’s attempt to repair the sunroof with a different switch assembly had failed. The dealership informed him it would attempt the repair with a new sunroof motor assembly. Brand was still in Las Vegas, with plans to return on a flight the next day and pick up his car.

The next day he received a call in the morning from the dealership informing him the new Hyundai was not ready. The dealership assured him a Hyundai factory technician specializing in sunroofs would be at the dealership that day to fix his vehicle. Brand flew back from Las Vegas and his wife drove him directly to the dealership in the evening. His car was not ready because the Hyundai technician had not shown up. The dealership assured him the technician would be there the next morning. The general manager promised to call him by 10:00 a.m.

The next day, Wednesday, January 11, the dealership did not call by 10:00 a.m. Brand waited an hour. The dealership did not call by 11:00 a.m., and when Brand had not received a call by noon, he decided he wanted to return the defective Hyundai. He wrote the general manager the following e-mail, in pertinent part: “As you know, I delivered the car back to you on Tuesday January 3, after I had it for only a couple of hours since finalizing the transaction the prior day. The moonroof kept opening and closing on its own. [][] Since then I have been informed by Steve Vargas, your service manager, that the problem was in the defective switch assembly. The part was ordered and installed but that did not solve the problem so a new motor assembly was ordered and installed. On Monday Jan[uary] 9[,] Mr. Vargas called to say the car was ready to be picked [up] only to call back the following morning to inform [me] that the moonroof was acting up again and that his technician was trying to resolve the problem, to no avail as of today, [f] At this point I would like to rescind the contract and demand that you *1543 refund my $6000 deposit.” Brand noted in another e-mail later that day to the general manager: “I must tell[] you that I have lost my faith in the Hyundai brand after this bad experience.”

Brand also called Hyundai’s corporate toll-free customer service number to report his dissatisfaction and demand rescission. In an e-mail to the dealership’s general manager the next day, January 12, Brand noted that the service department “left a voice mail at 7:37 am saying that corporate is willing to pay my first lease payment due February 1. He also said that he would check with his manager to find out the status of the car. In other words, the problem has not been solved yet after 9 days! [][] You called me at 10:14 am saying that the matter is now up to corporate . . . .” Two weeks later, on January 25, Brand received a letter from Hyundai’s corporate office offering to waive his first two lease payments of approximately $450 each, but rejecting his rescission request.

Brand then filed this action, alleging the defective sunroof constituted a breach of the manufacturer’s and retailer’s implied warranty of merchantability. After discovery that included two inspections of the vehicle and numerous depositions, Hyundai moved for summary judgment, which the trial court denied. The trial court explained that “there is evidence that ... the Genesis purchased was not of the same quality as those generally accepted in the trade as testified to by Mr. Brewster [sic, according to Brand, the witness was an Allen Hyundai service manager, Stephen Blacker].” The trial court concluded: “[T]he defective sunroof is sufficient to establish triable issues as to the breach of the implied warranty of merchantability.”

At trial in May 2013, Brand testified to the events and chronology recounted above. He also noted that while he never picked up the defective Hyundai and instead continued to drive his old vehicle, he faithfully made the Hyundai lease payments and maintained insurance on the vehicle because he did not want his credit to be adversely affected.

Brand also called Blacker, Allen Hyundai’s service manager, as a witness under Evidence Code section 776 during his case-in-chief. (See Miller v. Dussault (1972) 26 Cal.App.3d 311, 318 [103 Cal.Rptr. 147] [“Although received during plaintiff’s case, evidence elicited from an adverse party under section 776 is not treated as the plaintiff’s evidence.”]; see also

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Anaya v. Kia Motors America CA2/3
California Court of Appeal, 2025
Carver v. Volkswagen Group of America, Inc.
California Court of Appeal, 2024
Ritter v. Eclipse Recreational Vehicles CA4/3
California Court of Appeal, 2024
Ussery v. Mercedes-Benz USA LLC
E.D. California, 2024
Valdovinos v. Kia Motors America, Inc.
California Court of Appeal, 2024
Clay v. Carmax Auto Superstores California CA4/3
California Court of Appeal, 2024
Valdez v. Ford Motor Company
E.D. California, 2024
DeNike v. Mathew Enterprise, Inc.
California Court of Appeal, 2022
Planet Clair v. American Honda Motor Co. CA2/7
California Court of Appeal, 2022
Galletta v. FCA US LLC CA1/3
California Court of Appeal, 2022
Sasso v. Tesla, Inc.
E.D. North Carolina, 2022
Duff v. Jaguar Land Rover North America, LLC
California Court of Appeal, 2022
Stinson v. An Luxury Imports of San Diego CA4/3
California Court of Appeal, 2021

Cite This Page — Counsel Stack

Bluebook (online)
226 Cal. App. 4th 1538, 173 Cal. Rptr. 3d 454, 2014 WL 2735207, 2014 Cal. App. LEXIS 533, Counsel Stack Legal Research, https://law.counselstack.com/opinion/brand-v-hyundai-motor-america-calctapp-2014.