Reynolds v. FCA US LLC

CourtDistrict Court, E.D. Michigan
DecidedJune 30, 2021
Docket2:19-cv-11745
StatusUnknown

This text of Reynolds v. FCA US LLC (Reynolds v. FCA US LLC) is published on Counsel Stack Legal Research, covering District Court, E.D. Michigan primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Reynolds v. FCA US LLC, (E.D. Mich. 2021).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF MICHIGAN SOUTHERN DIVISION

CLAIR REYNOLDS, ET AL., Case No. 19-11745 Plaintiffs, SENIOR U.S. DISTRICT JUDGE v. ARTHUR J. TARNOW

FCA US LLC, U.S. MAGISTRATE JUDGE ELIZABETH A. STAFFORD Defendant.

/

ORDER GRANTING IN PART AND DENYING IN PART DEFENDANT’S MOTIONS TO DISMISS [26, 34]

In this consolidated putative class action, Plaintiffs, eight current and former Jeep Wrangler owners, bring claims under the Magnuson-Moss Warranty Act (“MMWA”), 15 U.S.C. § 2301 et seq., and several state warranty and consumer fraud statutes, against Defendant, FCA US LLC, the designer and manufacturer of Jeep vehicles. The gravamen of Plaintiffs’ complaints is that Defendant failed to warn prospective Jeep purchasers of a defect, and has failed to cure the defect as required by its warranties. Defendant now moves to dismiss. (ECF No. 26; ECF No. 34). For the reasons articulated below, Defendant’s Motions [26, 34] will be GRANTED in part and DENIED in part. Plaintiffs’ claims for breach of express warranty under Tennessee and Georgia law, breach of implied warranty under North Carolina law, and violation of the Colorado Consumer Protection Act, the Minnesota Uniform Deceptive Trade Practices Act, Georgia’s Uniform Deceptive Trade

Practices Act, and the North Carolina Unfair and Deceptive Trade Practices Act, will be DISMISSED without prejudice. Plaintiffs’ MMWA claims will also be DISMISSED as to any state for which a named Plaintiff does not assert a valid

warranty claim. FACTUAL BACKGROUND The defect of which Plaintiffs complain is commonly referred to as the “Death Wobble.”1 When a vehicle affected by the Death Wobble encounters a bump at

highway speeds, its front-end steering components, including its steering wheel, begin to violently shake from side to side. (Reynolds Am. Compl. (“RAC”) ¶ 2). Drivers who experience the Death Wobble report feeling as though their vehicles are

out of control and coming apart at the seams. (Id. ¶¶ 155, 171). The only way to reliably stop the shaking is to bring the vehicle to a complete stop. (Id. ¶ 171). Plaintiffs allege that “[t]he ‘Death Wobble’ makes [affected vehicles] unsafe to operate by impairing the operator’s ability to steer and control . . . while presenting

a safety risk to the occupants and others on the road.” (Id. ¶ 3).

1 This label is somewhat of a misnomer, as the defect apparently has not yet been linked to any deaths. Defendant’s prefer the less dramatic “steering shimmy.” Ultimately, however, because the phrase “Death Wobble” has long been used by media, consumers, and Jeep employees to describe the phenomenon at issue, the Court will use it in its discussion of Plaintiffs’ allegations. According to Plaintiffs, the Death Wobble is caused by “a defectively designed and/or manufactured solid front axle suspension and damping system.” (Id.

¶ 2). Specifically, Plaintiffs contend that Defendant’s four-link front suspension design “increases the number of wear items (including bushings) within the suspension system,” requiring Jeep vehicles to have “high quality suspension

components,” but that the affected “[v]ehicles contain inadequate rubber bushings that experience tearing, premature wear[,] and failure.” (Id. ¶ 148-49). Defendant has acknowledged the existence of “such a random issue” in model-year 2018 and 2019 Jeep Wranglers, however, it maintains that any problem

is remedied by proper installation of an updated front suspension steering damper. (ECF No. 26, PageID.2601). To that end, in August 2019, Defendant initiated Customer Satisfaction Notification V41 (“CSN V41”), a campaign that offered

model-year 2018 and 2019 Jeep Wrangler owners a free updated damper as well as reimbursement for prior related repairs. (ECF No. 22-3, PageID.1601). Plaintiffs contend, however, that “[a] steering damper . . . only serves to temporarily mask the [issue],” and that CSN V41 fails to prevent the Death Wobble from reoccurring.

(RAC ¶ 149). Plaintiffs also argue that CSN V41 is but one episode in a saga of failed efforts to address the Death Wobble going back over a decade. (Id. ¶ 4). Specifically, Plaintiffs allege that Defendant “consistently provides customers inadequate warranty repairs designed to temporarily and repeatedly mask the ‘Death Wobble’ until the warranty coverage expires.” (Id.).

Defendant provides two warranties that are relevant here: a three-year/36,000- mile Basic Limited Warranty, and a five-year/60,000-mile Powertrain Limited Warranty. (Id. ¶ 201). “The Basic Limited Warranty covers the cost of all parts and

labor needed to repair any item on [the] vehicle . . . that is defective in material, workmanship[,] or factory preparation [as of the time it left the manufacturing plant],” while “[t]he Powertrain Limited Warranty covers the cost of all parts and labor needed to repair a powertrain component . . . that is defective in workmanship

and materials.” (ECF No. 26-4, PageID.2691, 2695). Plaintiffs contend that they presented their vehicles to an authorized dealership for repair pursuant to the above warranties, but that Defendant was unable to prevent the Death Wobble from

reoccurring. Plaintiff Clair Reynolds purchased a 2018 Jeep Wrangler from Johnson Dodge Chrysler Jeep Ram in New Jersey on July 14, 2018. (RAC ¶ 16). It began to exhibit the Death Wobble within five months. (Id. ¶ 17). On December 27, 2018,

Reynolds brought her vehicle to the dealership, which replaced the steering damper. (Id. ¶¶ 18-19). Unfortunately, the Death Wobble returned within a few days. (Id. ¶ 19). On February 22, 2019, Reynolds brought her vehicle back to the dealership,

which again replaced the steering damper. (Id. ¶ 20). When the Death Wobble returned a few days later, Reynolds wrote to Defendant pursuant to New Jersey’s Lemon Law to give notice of the ongoing problems and offer a final opportunity to

repair the vehicle. (Id. ¶¶ 20-21). At the instruction of Defendant’s counsel, Reynolds returned to the dealership on April 8, 2019, where her steering damper was replaced a third time, however, the effort was unsuccessful. (Id. ¶¶ 25, 27, 31). After

receiving the CSN V41 notice from Defendant, Reynolds attempted to schedule a fourth repair, but was told by the dealership that the CSN V41 service had already been completed when her vehicle was serviced in April. (Id. ¶ 30). Because her vehicle continues to be affected by the Death Wobble, Reynolds no longer drives

off-road, avoids highway speeds, and ensures roadway irregularities are avoided or struck at low speeds. (Id. ¶¶ 31-32). Plaintiff Monica Martirano leased a 2018 Jeep Wrangler from Manahawkin

Chrysler in New Jersey on March 30, 2019. (Id. ¶ 40). By May, she had begun to experience the Death Wobble and brought her vehicle to the dealership. (Id. ¶ 41). The dealership replaced her vehicle’s front track bar and assembly, but the Death Wobble returned less than a week later. (Id.). Martirano thereafter brought her

vehicle to Global Automall, which replaced the steering damper. (Id. ¶ 42). This repair was also ineffective, as were her efforts to contact Defendant. (Id. ¶ 43). On June 4, 2019, Martirano returned to Global, but the service technician was unable to

replicate the Death Wobble and performed no additional repairs. (Id. ¶ 44). Although Global eventually performed the CSN V41 repair on November 14, 2019, Martirano’s vehicle continued to exhibit the Death Wobble. (Id. ¶ 46).

Plaintiff Brady Laing purchased a 2018 Jeep Wrangler from Coon Rapids Jeep in Minnesota on October 15, 2018. (Id. ¶ 55). After experiencing the Death Wobble in October 2019 and receiving the CSN V41 notice shortly thereafter, Laing brought

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Reynolds v. FCA US LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/reynolds-v-fca-us-llc-mied-2021.