Bloch v. Paul Revere Life Insurance

547 S.E.2d 51, 143 N.C. App. 228, 2001 N.C. App. LEXIS 267
CourtCourt of Appeals of North Carolina
DecidedMay 1, 2001
DocketCOA00-97
StatusPublished
Cited by21 cases

This text of 547 S.E.2d 51 (Bloch v. Paul Revere Life Insurance) is published on Counsel Stack Legal Research, covering Court of Appeals of North Carolina primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Bloch v. Paul Revere Life Insurance, 547 S.E.2d 51, 143 N.C. App. 228, 2001 N.C. App. LEXIS 267 (N.C. Ct. App. 2001).

Opinion

TYSON, Judge.

Defendants: The Paul Revere Life Insurance Company, The Paul Revere Variable Annuity Insurance Company, and The Paul Revere Protective Life Insurance Company (collectively, “Paul Revere”) and individual defendants Kyle S. Mercer (“Mercer”) and Bridget Costner (“Costner”), appeal the trial court’s entry of judgment in favor of plaintiff Kenneth A. Bloch (“Bloch”). We reverse in part and affirm in part the trial court’s entry of judgment as to Paul Revere, and affirm the trial court’s entry of judgment as to Mercer and Costner.

Facts

Bloch began working for Paul Revere as a Group Insurance Underwriter in 1972 in Chicago, Illinois. In 1979, Bloch was transferred to Charlotte, North Carolina to establish a disability insurance office for Paul Revere. On 1 November 1983, Bloch executed a General Management Agreement (“GMA”) with Paul Revere to become a Brokerage General Manager in Paul Revere’s Charlotte office. The GMA detailed Bloch’s responsibilities as General Manager and Paul Revere’s responsibilities of support and assistance for Bloch’s office operations. The GMA provided: (1) “Paul Revere reserves the right to restrict [Bloch’s] authority at any time with respect to . . . the management of the office” and (2) “[t]his Agreement may be terminated by either party giving the other thirty days’ written notice.”

Mercer was also transferred by Paul Revere to Charlotte in 1983. In 1984, Mercer became a General Manager for Paul Revere’s Group Sales in Charlotte. Although Bloch and Mercer worked in different divisions of Paul Revere, Brokerage and Group, the two were required to work together to sell certain policies. Bloch and Mercer exercised differing management styles, and friction developed between the two.

*230 Costner began employment with Paul Revere in 1984 as an office manager, supervising the daily functions of Bloch’s Brokerage office. Bloch promoted Costner to Brokerage Representative in 1986. Bloch considered Costner for a promotion to Sales Manager in 1991. In a confidential annual evaluation for management review, Bloch stated that Costner was a candidate for the Sales Manager position. However, Bloch expressed concern that Costner was a single mother with two children, and that she “no longer has any support mechanism at home.” Costner was not promoted in 1991.

In 1992, Mary Rachal, Sales Vice-President, provided Costner with a set of criteria to achieve in order for her to be promoted to Sales Manager in Bloch’s office by 1993. Bloch urged Costner to meet the criteria and work for the promotion.

In July 1993, Mercer was promoted by Paul Revere to Regional Managing Director. Bloch remained in his position as General Manager. Bloch requested Paul Revere’s senior management to reconsider Mercer’s promotion, without success. Mercer was promoted. Bloch was required to report to Mercer.

Costner and Mercer had become friendly during the time they worked together at Paul Revere. Donald Tardif (“Tardif’), a sales representative in Mercer’s Charlotte office and Mercer’s personal friend, testified that Mercer and Costner had confided in him that their relationship had developed into a sexual relationship. Susan Potter (“Potter”), who became Bloch’s Office Manager in 1991, corroborated that Costner had admitted to having a sexual relationship with Mercer.

Tardif also testified that Mercer and Costner often talked about Bloch, “how poor of a manager he was, how much they disliked him, they didn’t trust him, he was an idiot.” Tardif further testified that, based on “just hundreds of conversations,” it was apparent that Mercer “was interested in having Mr. Bloch removed from Paul Revere.” Potter testified that Bloch was “one of the best managers [she] ever had.”

Following Mercer’s promotion, and with his assistance, Costner filed a formal internal discrimination complaint against Bloch. Costner alleged that Bloch unfairly discriminated against her by failing to promote her to Sales Manager in 1991. Specifically, Costner cited as unfair Bloch’s comments that he was concerned about her. single-mother status at home.

*231 Bloch testified that his comments were made in a confidential review for management, and that he did not know how Costner obtained the document. A copy of the review with Costner’s handwritten notes was introduced into evidence. Bloch testified it was “highly unusual” for a sales representative to have a copy of their own evaluation, and that he was “flabbergasted” when he saw Costner’s handwritten notes on the evaluation.

Paul Revere investigated Costner’s complaint. Patrick Morris (“Morris”), Sales Vice-President, interviewed Costner, Mercer and Bloch. Costner alleged that Bloch reneged on a promise to promote her. Bloch denied promising Costner the promotion. Bloch testified that he asked to see any documentation that had been developed regarding the complaint, but that Paul Revere management “refused to give it to [him].” Bloch acknowledged that his GMA gave Paul Revere senior management the final authority to determine office operations, including promotions.

Over Bloch’s written protest, Morris promoted Costner to the Sales Manager position in Bloch’s office in December 1993. Morris further ordered Bloch to pay Costner back pay and manager commissions from November 1991 through November 1993. Bloch made the required payments.

Costner admitted at trial that she had not met all of the sales criteria that had been given to her by Mary Rachal prior to her promotion. Tardif testified that just prior to her promotion, Mercer confided in him that “he was concerned” about Costner because she “was not doing her job.” Tardif testified that Mercer admitted to him that Costner “was not achieving her numbers.” Mercer told Tardif that “because of their friendship he was fighting hard for her.” Bloch also testified that Mercer had expressed to him that Costner was not qualified for the promotion, but that Mercer supported her claim that she was entitled to the promotion nonetheless.

Potter testified that she later discovered Costner had told Paul Revere senior management that Potter had corroborated her claim that Bloch promised Costner the promotion. Potter drafted a letter to Barry Lundquist (“Lundquist”), Senior Sales Vice-President, to state that she “absolutely did not” corroborate Costner’s claim, and that she never heard Bloch promise Costner the promotion. Potter testified that she was upset that no one had “even bothered to look into it or ask me or have anyone else ask me.” Potter further stated that she *232 expressed to Lundquist that she felt “that there were still things going on in the office that [he] needed to know about.”

Relations between Bloch, Mercer, and Costner continued to deteriorate. Bloch testified that after Mercer became a regional director, Mercer began to “circumvent [his] general managership.” Bloch testified that Mercer began sending documents and “pertinent information on the running of the brokerage operation” directly to Costner. Bloch complained to Morris, who stated that he would have Mercer rectify the situation. Bloch testified that the situation did not change, and that Mercer continued to channel information “that should be coming to the manager . . . directly to Bridget Costner and not to me at all.”

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Bluebook (online)
547 S.E.2d 51, 143 N.C. App. 228, 2001 N.C. App. LEXIS 267, Counsel Stack Legal Research, https://law.counselstack.com/opinion/bloch-v-paul-revere-life-insurance-ncctapp-2001.