Baker v. FAMILY CREDIT COUNSELING COPR.

440 F. Supp. 2d 392, 2006 U.S. Dist. LEXIS 51833, 2006 WL 2089153
CourtDistrict Court, E.D. Pennsylvania
DecidedJuly 28, 2006
DocketCivil Action 04-5508
StatusPublished
Cited by60 cases

This text of 440 F. Supp. 2d 392 (Baker v. FAMILY CREDIT COUNSELING COPR.) is published on Counsel Stack Legal Research, covering District Court, E.D. Pennsylvania primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Baker v. FAMILY CREDIT COUNSELING COPR., 440 F. Supp. 2d 392, 2006 U.S. Dist. LEXIS 51833, 2006 WL 2089153 (E.D. Pa. 2006).

Opinion

MEMORANDUM

DuBOIS, District Judge.

I. INTRODUCTION

Plaintiffs Sheralina Baker, Carrie Contessa, Pamela Jack, Christine Smith, and Tara Scott have filed a class action on behalf of themselves and other consumers who have entered into debt management plans. 1 Second Am. Compl. ¶¶ 1-2 (“Compl.”). Each of the named plaintiffs enrolled in a debt management plan with defendant Family Credit Counseling Corp. (“FCCC”) or defendant Consumer Debt *397 Management & Education, Inc. (“CDME”). Id. ¶¶ 36-40. Named as defendants are those entities and two individuals, James R. Armstrong, an officer, director, shareholder, and founder of FCCC and Igor M. Gelman, also an officer, director, shareholder, and founder of both FCCC and FCCC Services Inc. (“FCCC-2”). Id. ¶¶ 44-45. Also named as defendants are FCCC-2, Debt Solutions, Inc. (“Debt Solutions”), JRA Property and Land Management, LLC (“JRA Property”), Top Financial Sales & Marketing, Inc. (“Top Financial Sales”), Consumer Financial Marketing, Inc. (“Consumer Financial”), and Vegga Corporation (“Vegga”), which plaintiffs allege are closely interrelated with the defendants FCCC and CDME, the companies with which they contracted for debt management services. Id. ¶¶ 42, 47-49, 52. Plaintiffs’ claims against all defendants are based on the Credit Repair Organization Act (“CROA”), the Racketeer Influenced and Corrupt Organizations Act (“RICO”), Pennsylvania’s Unfair Trade Practices and Consumer Protection Law (“UTPCPL”), breach of fiduciary duty, breach of contract, and unjust enrichment. Defendants have filed a Motion to Dismiss the Second Amended Complaint. For the reasons that follow, defendants’ motion is granted in part and denied in part.

II. BACKGROUND

The following is taken from plaintiffs’ Second Amended Complaint (hereinafter “Complaint”).

A. Facts of the Case

As summarized by plaintiffs in the first paragraph of their Complaint:

This is a consumer class action brought on behalf of victims of a complicated scheme, involving interrelated companies and individuals, to appropriate hundreds of dollars from individual consumers under the guise of “debt management” or credit repair without actually providing worthwhile or timely services to the consumers. As a result of defendants’ actions and inaction, members of the class are worse off financially than they were before dealing with the defendants, and many find that the credit ratings they were trying to improve actually have worsened.

Compl. ¶ 1.

Defendants market and sell debt management plans (“DMPs”) as a means for consumers to pay off their debts by consolidating a consumer’s debts into one monthly payment. Id. ¶ 6. Defendants tell consumers that they have relationships with creditors, so that if the consumer enrolls in a DMP with one of the defendants, they will receive lower interest rates on their debts and “repair bad credit negatives” on their credit reports. Id. ¶¶ 7, 16. Each named plaintiff enrolled in a DMP with defendant CDME or FCCC, 2 paying a sign-up fee to do so. 3 Id. ¶2. Plaintiffs were told that this sign-up fee would be used to pay off their creditors; instead, however, defendants kept the fee. 4 Id. *398 ¶ 117. Plaintiffs also authorized defendants to make monthly withdrawals from their checking accounts in order to fund the DMPs. 5 Id. ¶¶ 36-40. Further, each plaintiff executed a “Limited Power of Attorney” form allowing defendants to act as plaintiffs’ fiduciary to disclose information to creditors and negotiate with creditors. Id. ¶¶ 111, 141(a).

Despite payment of the sign-up fee and authorization of the monthly withdrawals, defendants failed to establish a DMP for any of the named plaintiffs. Id. ¶ 3. While defendants were purportedly establishing DMPs, they told plaintiffs not to contact their creditors, and to direct all contacts from creditors to defendants. Id. ¶¶ 23, 31. As a result, plaintiffs stopped paying their creditors directly, believing instead that defendants were making their payments through the DMPs. Id. ¶31. Because defendants failed to initiate and administer DMPs, as they agreed to do, plaintiffs claim they have suffered a variety of harms — loss of the start-up fees which were never refunded; damage to their credit histories; payment of higher interest rates on their outstanding debts; and payment of late fees on those debts. IcL ¶¶ 124,126,128,130,140.

Plaintiff Baker’s alleged experience with defendants, which lasted the longest of the five named plaintiffs, paints a picture of consumers lulled into believing that defendants were paying off their creditors when in fact their debts were continuing to accu-muíate. 6 Plaintiff Baker enrolled in a DMP with defendant FCCC on March 12, 2003, paying a sign-up fee of $199.00. Id. ¶ 142(d). On April 23, 2003, FCCC sent two “form proposals” to IC Systems, one of Baker’s creditors. Id. ¶ 143. The proposals stated the amount of debt Baker owed to IC Systems and stated that a payment of $18.00 would be disbursed on Baker’s behalf on May 28, 2003. Id. The proposals also attempted to solicit a commission from IC Systems payable to FCCC in exchange for FCCC collecting plaintiff Baker’s payments. Id. By letter dated May 6, 2003, IC Systems notified FCCC that it did not accept payments from credit counseling agencies such as FCCC, nor did it accept “bulk” payments for multiple consumers’ accounts. Id. ¶ 144. Despite this information, defendant FCCC sent IC Systems a series of bulk payments on behalf of Baker and other individuals in January and February of 2004. 7 Id. ¶ 146(m).

On December 18, 2003, plaintiff Baker authorized FCCC to make monthly automatic withdrawals from her checking account in the amount of $153.00. 8 Id. ¶ 145(g). At that same time, she sent three form letters to her creditors, stating that she was closing her accounts with them because FCCC would now be handling those accounts. Id. ¶ 145(h). Subsequently, in January of 2004, FCCC withdrew the $153.00 monthly charge and a *399 $24.00 service fee from Baker’s checking account. Id. ¶¶ 146(b)-(c). In early February 2004, FCCC sent Baker a monthly statement listing the four creditor accounts to be paid under Baker’s DMP and the amounts of the payments: two $18.00 payments to IC Systems, a $75.00 payment to NCO Financial, and an $18.00 payment to Verizon Wireless. Id. ¶ 146(d).

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440 F. Supp. 2d 392, 2006 U.S. Dist. LEXIS 51833, 2006 WL 2089153, Counsel Stack Legal Research, https://law.counselstack.com/opinion/baker-v-family-credit-counseling-copr-paed-2006.