Attias v. Carefirst, Inc.
This text of 365 F. Supp. 3d 1 (Attias v. Carefirst, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals for the D.C. Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.
Opinion
CHRISTOPHER R. COOPER, United States District Judge *5I. Background...6
II. Standard of Review...7
III. Jurisdiction...7
IV. Analysis...8
A. Whether plaintiffs have adequately alleged damages for nine of their eleven claims...9
1. Plaintiffs must allege actual damages for nine of their causes of action...9
2. Four theories of actual damages...11
B. Whether the parties' contractual relationship bars plaintiffs' tort claims...17
C. Whether plaintiffs have pled in the alternative an unjust enrichment claim...25
D. Whether plaintiffs have alleged an unlawful trade practice under the D.C. Consumer Protection Procedures Act...25
E. Whether insurance companies are exempt from civil liability for data breaches under the Maryland Consumer Protection Act...26
V. Conclusion...27
In May 2015, the District of Columbia-area health insurer CareFirst announced that it had suffered a data breach that compromised the personal information of millions of its policyholders. Plaintiffs in this putative class action are among those whose data was accessed. They seek compensation for the breach through both tort- and contract-based claims under District of Columbia law, as well as statutory claims under several D.C., Maryland, and Virginia consumer-protection laws.
Common to all of plaintiffs' claims is the assertion that they have been injured by CareFirst's failure to protect their personal information from exposure. The alleged injuries do not, for the most part, involve actual misuse of their personal information. Plaintiffs instead claim that the data breach resulted in an increased risk of identity theft and the need for prophylactic expenditures-on credit monitoring services and the like-to reduce that risk. They also contend that CareFirst's failure to protect their personal information resulted in a contractual injury because they did not receive the full value of the policies they purchased. And they say they have suffered emotional distress in dealing with the breach.
The Court previously dismissed plaintiffs' claims for lack of Article III standing, finding that they had failed to allege a non-speculative injury-in-fact. The D.C. Circuit reversed and remanded. CareFirst now moves to dismiss the operative second amended complaint under Federal Rule of Civil Procedure 12(b)(6) for failure to state a claim.
The Court will grant the motion in large part. After briefly recounting the factual and procedural background, the Court will begin by confirming that it has diversity jurisdiction over the case pursuant to the Class Action Fairness Act,
*6unjust enrichment claim and their claims under the District of Columbia Consumer Protection Procedures Act and the Maryland Consumer Protection Act.
At the end of the day, the Court will dismiss all of plaintiffs' claims except for a breach of contract claim and a Maryland Consumer Protection Act claim brought by the only two plaintiffs (Kurt and Connie Tringler of Maryland) who have plausibly alleged actual misuse of personal information resulting from the data breach. In reaching this outcome, the Court acknowledges the difficulty of applying traditional tort and contract principles in the contemporary context of data security. It also recognizes that courts across the country have divided on a number of important legal issues that frequently arise in data breach litigation. The Court has attempted to illuminate some of these divisions in this opinion.
I. Background
Seven plaintiffs bring this putative class action against CareFirst and certain of its affiliates doing business in the District of Columbia, Maryland, and Virginia. Second Am. Class Action Compl. ("SAC"), ECF No. 9.1 CareFirst operates a group of health insurance companies providing coverage to more than one million individuals in the District of Columbia, Maryland, and Virginia.
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CHRISTOPHER R. COOPER, United States District Judge *5I. Background...6
II. Standard of Review...7
III. Jurisdiction...7
IV. Analysis...8
A. Whether plaintiffs have adequately alleged damages for nine of their eleven claims...9
1. Plaintiffs must allege actual damages for nine of their causes of action...9
2. Four theories of actual damages...11
B. Whether the parties' contractual relationship bars plaintiffs' tort claims...17
C. Whether plaintiffs have pled in the alternative an unjust enrichment claim...25
D. Whether plaintiffs have alleged an unlawful trade practice under the D.C. Consumer Protection Procedures Act...25
E. Whether insurance companies are exempt from civil liability for data breaches under the Maryland Consumer Protection Act...26
V. Conclusion...27
In May 2015, the District of Columbia-area health insurer CareFirst announced that it had suffered a data breach that compromised the personal information of millions of its policyholders. Plaintiffs in this putative class action are among those whose data was accessed. They seek compensation for the breach through both tort- and contract-based claims under District of Columbia law, as well as statutory claims under several D.C., Maryland, and Virginia consumer-protection laws.
Common to all of plaintiffs' claims is the assertion that they have been injured by CareFirst's failure to protect their personal information from exposure. The alleged injuries do not, for the most part, involve actual misuse of their personal information. Plaintiffs instead claim that the data breach resulted in an increased risk of identity theft and the need for prophylactic expenditures-on credit monitoring services and the like-to reduce that risk. They also contend that CareFirst's failure to protect their personal information resulted in a contractual injury because they did not receive the full value of the policies they purchased. And they say they have suffered emotional distress in dealing with the breach.
The Court previously dismissed plaintiffs' claims for lack of Article III standing, finding that they had failed to allege a non-speculative injury-in-fact. The D.C. Circuit reversed and remanded. CareFirst now moves to dismiss the operative second amended complaint under Federal Rule of Civil Procedure 12(b)(6) for failure to state a claim.
The Court will grant the motion in large part. After briefly recounting the factual and procedural background, the Court will begin by confirming that it has diversity jurisdiction over the case pursuant to the Class Action Fairness Act,
*6unjust enrichment claim and their claims under the District of Columbia Consumer Protection Procedures Act and the Maryland Consumer Protection Act.
At the end of the day, the Court will dismiss all of plaintiffs' claims except for a breach of contract claim and a Maryland Consumer Protection Act claim brought by the only two plaintiffs (Kurt and Connie Tringler of Maryland) who have plausibly alleged actual misuse of personal information resulting from the data breach. In reaching this outcome, the Court acknowledges the difficulty of applying traditional tort and contract principles in the contemporary context of data security. It also recognizes that courts across the country have divided on a number of important legal issues that frequently arise in data breach litigation. The Court has attempted to illuminate some of these divisions in this opinion.
I. Background
Seven plaintiffs bring this putative class action against CareFirst and certain of its affiliates doing business in the District of Columbia, Maryland, and Virginia. Second Am. Class Action Compl. ("SAC"), ECF No. 9.1 CareFirst operates a group of health insurance companies providing coverage to more than one million individuals in the District of Columbia, Maryland, and Virginia.
Plaintiffs initiated this action shortly after learning of the data breach and filed the operative second amended complaint in July 2015. They bring eleven claims: breach of contract (Count I), negligence (Count II), violation of the District of Columbia Consumer Protection Procedures Act (Count III), violation of the District of Columbia Data Breach Notification Statute (Count IV), violation of the Maryland Consumer Protection Act (Count V), violation of the Virginia Consumer Protection Act (Count VI), fraud (Count VII), negligence per se (Count VIII), unjust enrichment (Count IX), breach of the duty of confidentiality (Count X), and constructive fraud (Count XI). They allege that they "have suffered economic and non-economic loss in the form of mental and emotional pain and suffering and aguish [sic] as a result of Defendants' failures" to secure plaintiffs' confidential information. SAC ¶ 38. The Tringlers specifically allege that they have experienced "tax-refund fraud" as a result of the data breach.
CareFirst moved to dismiss the complaint for lack of subject matter jurisdiction under Rule 12(b)(1) and failure to state a claim under Rule 12(b)(6). The Court granted the 12(b)(1) motion on the ground that plaintiffs had not identified an "actual or imminent" injury as is necessary *7to satisfy the injury-in-fact requirement of constitutional standing. In so doing, the Court observed that most of the plaintiffs had not alleged that their personal information had actually been misused in any way. Nor had they explained how the information taken (which CareFirst averred did not include financial information or social security numbers) could readily be used to assume their identities. Based on these factors, the Court adopted the principle that most other courts have followed in similar cases, including a Maryland federal class action brought by another set of CareFirst customers stemming from the same breach: "Absent facts demonstrating a substantial risk that stolen data has been or will be misused in a harmful manner, merely having one's personal information stolen in a data breach is insufficient to establish standing to sue the entity from wh[ich] the information was taken." Attias v. CareFirst, Inc.,
The D.C. Circuit reversed and remanded, finding that plaintiffs had plausibly alleged a substantial risk of identity theft flowing from the data breach, which was enough to meet "the light burden of proof the plaintiffs bear at the pleading stage" of the case. Attias v. CareFirst, Inc.,
Venturing once more into the breach, CareFirst has now renewed its 12(b)(6) motion before this Court. Mem. in Supp. of Defs.' Mot. to Dismiss ("MTD"), ECF No. 44-1. Plaintiffs oppose the motion. Pls.' Opp'n to MTD ("Opp'n"), ECF No. 45. The Court held a hearing on November 5, 2018, and the motion is now ripe for resolution.
II. Standard of Review
In analyzing a motion to dismiss under Rule 12(b)(6), the Court must determine whether the complaint "contain[s] sufficient factual matter, accepted as true, to 'state a claim to relief that is plausible on its face.' " Ashcroft v. Iqbal,
III. Jurisdiction
The Court turns first to the jurisdictional question that it previously left unresolved: whether it has diversity jurisdiction over plaintiffs' eleven state-law *8claims under the Class Action Fairness Act ("CAFA"). It does. "CAFA gives federal courts jurisdiction over certain class actions, ... if the class has more than 100 members, the parties are minimally diverse, and the amount in controversy exceeds $ 5 million." Dart Cherokee Basin Operating Co., LLC v. Owens,
Accordingly, because the prospective class has more than 100 members, the parties are minimally diverse, and the amount in controversy exceeds $ 5 million, this Court has diversity jurisdiction under CAFA. See Dart Cherokee,
IV. Analysis
"A federal court sitting in diversity must apply the substantive law of the jurisdiction in which it sits." Metz v. BAE Sys. Tech. Sol. & Servs. Inc.,
As will follow, the Court first concludes that all plaintiffs but the Tringlers have failed to allege, as they must, actual damages *9for nine of their eleven claims. The Court then finds that plaintiffs' contractual relationship with CareFirst precludes the rest of their claims: their tort claims because they fail to allege an independent duty to safeguard private information; their unjust enrichment claim because they fail to allege that their contract is invalid or unenforceable; and their D.C. Consumer Protection Procedures Act claim because they fail to allege any unlawful trade practice beyond the breach of contract itself. In the end, only the Tringlers remain and they are left only with their breach of contract claim in Count I and their Maryland Consumer Protection Act claim in Count V.
A. Whether plaintiffs have adequately alleged damages for nine of their eleven claims
CareFirst moves to dismiss the following nine of plaintiffs' claims for failure to allege actual damages: (1) breach of contract; (2) negligence and (3) negligence per se ; (4) fraud and (5) constructive fraud; (6) breach of the duty of confidentiality; violations of the (7) Maryland and (8) Virginia Consumer Protection Acts; and violation of the (9) District of Columbia Breach Notification Statute. MTD at 6-10. Plaintiffs counter that CareFirst simply camouflages the "the exact same argument" regarding speculative harm previously rejected by the D.C. Circuit in deciding that they have adequately pled an injury-in-fact for purposes of standing. Opp'n at 1, 5.
The D.C. Circuit's standing ruling does not control whether plaintiffs have alleged actual harm for purposes of their state-law claims. See id. at 6. Plaintiffs may satisfy the Article III injury-in-fact requirement and yet fail to adequately plead damages for a particular cause of action. For example, in Krottner v. Starbucks Corp.,
With that issue aside, the Court now turns to the merits of CareFirst's argument that nine causes of action should be dismissed for failure to plead damages under the applicable state laws.
1. Plaintiffs must allege actual damages for nine of their causes of action
All but two of plaintiffs' claims require allegations of actual damages.
a. Breach of contract
Under District of Columbia law, actual loss or damage is an essential element for a breach of contract cause of action. See Cahn v. Antioch Univ.,
b. Negligence and negligence per se
Under D.C. law, "[t]o maintain an action for negligence, a plaintiff must allege more than speculative harm from defendant's allegedly negligent conduct." Randolph v. ING Life Ins. & Annuity Co.,
c. Fraud and constructive fraud
Next, "provable damages" is also an "essential element[ ] of common law fraud" in the District. Kitt v. Capital Concerts, Inc.,
d. Breach of the duty of confidentiality
A claim for a breach of the duty of confidentiality is equivalent to a claim for a breach of a fiduciary duty. See Democracy Partners v. Project Veritas Action Fund,
e. Statutory claims
Under the Maryland Consumer Protection Act,
The Virginia Consumer Protection Act also requires a plaintiff to plead actual loss in order to bring a suit for damages under the Act. See *11Polk v. Crown Auto, Inc.,
Finally, by its terms, the District of Columbia Data Breach Notification Act likewise requires "actual damages," which do "not include dignitary damages, including pain and suffering."
2. Four theories of actual damages
The Court discerns four possible theories of actual damages in plaintiffs' complaint and briefing: (1) actual and/or heightened risk of misuse of personal information, (2) loss of the "benefit of the bargain" they struck when they purchased their policies, (3) consequential damages like expenditures credit monitoring services, and (4) emotional distress. The Court will address each theory in turn.
a. Misuse of personal information
The first theory of damages may be the most obvious in the context of a data breach: actual or heightened risk of misuse of exposed personal information. Plaintiffs generally allege that they have suffered both an "increased risk of identity theft, and also actual identity theft and resulting losses." SAC ¶ 17. They continue, "[m]any Plaintiffs and Class Members suffered from actual economic injury resulting in tax-refund fraud, identity theft, credit card fraud, and other conduct causing direct economic injury as a result of the identity theft they suffered."
The rub, though, is that only two of the named plaintiffs-the Tringlers from Maryland-actually allege that they have already experienced any kind of economic injury. The Tringlers contend that they "have experienced tax-refund fraud" as a result of the breach.
Plaintiffs do not confront the substance of this binding decision of the District of Columbia Court of Appeals head on. Instead, they incorrectly describe Randolph as a case about "the law of standing." Opp'n at 10 n.4. Although the lower court did conclude that the Randolph plaintiffs lacked standing, the D.C. Court of Appeals clearly explained that "the better approach toward resolving [the] motion to dismiss is to analyze whether the amended complaint *12succeeded in stating a claim." Randolph,
Accordingly, with respect to plaintiffs' negligence and breach of fiduciary duty claims, the Court is bound by the Randolph decision. And, because this Court sitting in diversity is charged with determining how the D.C. Court of Appeals would rule in the absence of a case directly on point, the Court concludes that the D.C. Court of Appeals would likely hold, consistent with Randolph, that the mere threat of misuse of personal information would not be sufficient to state a claim for actual damages under the remaining seven claims not addressed in that decision. Thus, under District of Columbia law, only the Tringlers have alleged actual damages under this first theory of damages-misuse of exposed personal information.
b. Benefit of the bargain theory of damages
Plaintiffs also contend that they were harmed by "a loss of the benefit of the bargain." Opp'n at 5-6. Under this theory, plaintiffs allege that they "provided payment to Defendants for certain services, including health insurance coverage, part of which was intended to pay administrative costs of securing their [sensitive personal information]." SAC ¶ 25. In return, however, they "received services devoid of these very important protections." Id. ¶ 26. In other words, plaintiffs allege that they overpaid for their health insurance because they contracted for a service that would include data security but received a service that did not. This "benefit of the bargain" loss is, plaintiffs say, "the standard measure" of damages in breach of contract claims. Opp'n at 8.
District of Columbia courts have not addressed whether a "benefit-of-the-bargain" or "overpayment" theory of damages is sufficient to state a claim for actual damages in the data-breach context. But two fellow courts in this district have addressed the theory when considering 12(b)(1) motions to dismiss for lack of standing, and both rejected it as too "indeterminate." In In re Sci. Applications Int'l Corp. Backup Tape Data Theft Litigation,
*13As is often the case in the data-breach context, there are courts that disagree. The Eighth Circuit, for example, has held that a plaintiff plausibly alleged an injury-in-fact for standing based on a "devaluation" of his video-game subscription "in an amount equal to the difference between the value of the subscription that he paid for and the value of the subscription that he received, i.e. , a subscription with compromised privacy protection." Carlsen, 833 F.3d at 909. And Judge Koh in the Northern District of California has generally embraced the benefit-of-the-bargain theory when considering 12(b)(6) motions in data-breach cases. See In re Yahoo! Inc. Customer Data Sec. Breach Litig.,
At the hearing, plaintiffs argued that "there has been a definite trend" away from the conclusion in cases like SAIC and towards those in cases like Anthem and Yahoo!. Hr'g Tr. at 35:2-35:6. But trend or no across the country, the Court declines to go beyond the decisions of its fellow courts in cases like SAIC and Austin-Spearman in the absence of controlling law from the District of Columbia Court of Appeals, especially because the standard for alleging actual damages is generally higher than that for plausibly alleging an injury-in-fact. Moreover, as in SAIC, plaintiffs here broadly allege that some indeterminate amount of their health insurance premiums went towards providing data security. SAC ¶ 25. And as in SAIC, they allege only in conclusory fashion that the services they received "were of a diminished value." Id. ¶ 73. This distinguishes the allegations here from those in In re Yahoo!, for example, where the plaintiffs put a number-the $ 19.95 subscription fee for a premium email service with allegedly better security-on the value of the contracted-for data security. Accordingly, the Court concludes that plaintiffs fail to state a claim for actual damages under their benefit-of-the-bargain theory.
c. "Mitigation costs" theory of damages
Plaintiffs devote much of their opposition brief to a third theory of damages, this one related to their efforts to protect against identity theft. They allege that they "have or will have to spend significant time and money to protect themselves." SAC ¶ 19. These costs include "the cost of responding to the data breach, the cost of acquiring identity theft protection and monitoring, cost of conducting a damage assessment, mitigation costs, costs to rehabilitate [their sensitive information], and costs to reimburse from losses incurred as a proximate result of the breach." Id. It is unclear whether plaintiffs contend that this category of "mitigation" costs constitutes economic damage in its own right or is recoverable as consequential damages. Compare SAC ¶ 17 (Plaintiffs "need to take immediate action to protect themselves from identity theft, which have already *14and will continue to result in real and actual loss regardless of whether identity theft actually occurs."); Opp'n at 5 (describing "the loss of money and time in the form of expenditures made to protect themselves" as "actual economic damage"); Hr'g Tr. at 45:17 (describing "loss mitigation" as "direct economic harm"), with Opp'n at 7 ("Plaintiffs have alleged that as a consequence of Defendants' failures, breaches and misrepresentations, they have lost time and money."); id. at 8 ("[P]laintiffs who allege a breach of contract may recover both consequential and incidental damages.").
The District of Columbia Court of Appeals has rejected the theory that prophylactic mitigation measures constitute actual damages in their own right. In Randolph, the court explained that no plaintiff had alleged any misuse of any personal information that had been compromised by the theft of a company laptop containing personal information.
[T]o the extent [the plaintiffs] allege actual harm from expenses they have incurred to undertake credit monitoring or other security measures to guard against possible misuse of their data, they have alleged an injury that is 'not the result of any present injury, but rather the [result of] the anticipation of future injury that has not materialized.'
This is consistent with how the vast majority of courts have treated mitigation costs in the context of data-breach litigation. They have distinguished between plaintiffs whose information has been exposed and misused and those whose information has been exposed but not misused. These courts draw the line at responsive versus preventative expenditures. For the former, costs are generally recoverable as *15consequential damages; for the latter, costs are not actual damages in their own right and cannot be recovered as consequential damages because there is not an actual injury, only an anticipated one.
For example, in Pisciotta v. Old National Bancorp,
Dieffenbach v. Barnes & Noble, Inc.,
*16Apart from the Tringlers, plaintiffs here complain only of the cost of prophylactic, rather than responsive, measures. Consistent with the weight of authority on this issue, the remaining plaintiffs who have not alleged actual misuse of their exposed personal information may not plead actual damages under a mitigation-cost theory. Only the Tringlers-who, as discussed above, have alleged actual misuse in the form of tax-refund fraud-would be able to recover consequential damages like the money spent monitoring their credit.
d. Emotional distress
Finally, plaintiffs seek non-economic damages for five of the nine claims that require actual damage: negligence, SAC ¶ 83; negligence per se , id. ¶ 129; violation of the Maryland Consumer Protection Act ("MCPA"), id. ¶ 109; fraud, id. ¶ 122; and constructive fraud, id. ¶ 152.10 They claim that, in addition to economic loss, they have suffered "non-economic loss in the form of mental and emotional pain and suffering and aguish [sic] as a result of Defendants' failures." Id. ¶ 38. Based on the Court's conclusions regarding plaintiffs' theories of economic loss, all but the Tringlers are left with allegations of purely emotional damages. At the hearing, CareFirst took the position that emotional distress alone may as a matter of law sustain a claim for actual damages, but that here, plaintiffs have failed to adequately plead emotional distress. Hr'g Tr. at 15:24-16:15. The Court sees two questions: first, whether a plaintiff may sustain a claim for negligence, fraud, or violation of the MCPA based solely on emotional distress; and second, whether plaintiffs have adequately pled such damages here.
The District of Columbia Court of Appeals applies "a different framework" for "[c]laims of negligence that seek damages for only mental pain and suffering." Hedgepeth v. Whitman Walker Clinic,
Plaintiffs' allegations regarding their pain and suffering are too conclusory to satisfy either the Williams or Hedgepeth rule. See Hawkins v. Wash. Metro. Area Transit Auth.,
The same is true for plaintiffs' fraud and constructive fraud claims. Although a *17plaintiff may seek both economic and emotional damages in an action for intentional fraud, Osbourne v. Capital City Mort. Corp.,
And finally, the Maryland Court of Appeals has held that the MCPA permits " 'recovery of damages for emotional distress if there [is] at least a 'consequential' physical injury,' " but not where the plaintiff makes allegations like, "This made me feel bad; this upset me." Sager v. Hous. Comm'n of Anne Arundel Cty.,
Accordingly, plaintiffs' allegations of emotional distress are not sufficient to sustain their claims for negligence or negligence per se , fraud or constructive fraud, or violation of the MCPA.
* * *
Based on the foregoing, the Court will dismiss the following claims: breach of contract, negligence, negligence per se , fraud, constructive fraud, and breach of the duty of confidentiality brought by all plaintiffs but the Tringlers. The Court will also dismiss the District of Columbia Breach Notification Statute claim brought on behalf of the D.C. plaintiffs and the Virginia Consumer Protection Act claim brought on behalf of the Virginia plaintiffs. Finally, the Court will dismiss the Maryland Consumer Protection Act claim brought by Ms. Huber but not by the Tringlers. This leaves (at this point) the Tringlers with all of their claims; the D.C. plaintiffs with their unjust enrichment and D.C. Consumer Protection Procedures Act claims; the Virginia plaintiffs with their unjust enrichment claim; and Ms. Huber with her unjust enrichment claim. The Court now moves to the interplay between plaintiffs' contract and tort claims.
B. Whether the parties' contractual relationship bars plaintiffs' tort claims
As an alternative to its arguments that plaintiffs fail to plead damages, CareFirst moves to dismiss plaintiffs' five tort claims-negligence, negligence per se , fraud, constructive fraud, and breach of a duty of confidentiality-based on the parties' contractual relationship. CareFirst asserts that plaintiffs cannot recover in tort for breach of duties that merely restate CareFirst's alleged contractual duties. According to CareFirst, because plaintiffs have failed to allege an independent common-law duty to reasonably safeguard personal information separate from any contractual one, they cannot "double dip" with claims sounding in tort. And even if there is such a duty, CareFirst asserts that the "economic loss rule" bars recovery here because, in the absence of a "special relationship" between parties, plaintiffs may not recover purely economic loses in tort. Finally, CareFirst contends that insurers and insureds do not have a fiduciary relationship that would support plaintiffs' claim for breach of a duty of confidentiality.
The Court starts and stops with the independent duty rule. Because the Court concludes that plaintiffs have failed to allege a duty to reasonably safeguard insureds'
*18data separate from CareFirst's contractual duties-in part because the parties do not have a fiduciary relationship-it need not reach whether the parties are in a special relationship such that the economic loss rule would not apply.
"The failure to perform a contractual obligation typically does not give rise to a cause of action in tort." Jones v. Hartford Life & Accident Ins. Co.,
They have not. The complaint alleges no "facts separable from the terms of the contract upon which the tort may independently rest" and identifies no "duty independent of that arising out of the contract itself."
Plaintiffs' response to Choharis is two-fold and doubly unsuccessful. First, they misinterpret its holding as being limited to a particular kind of tort-a first-party bad faith cause of action. See Opp'n at 17. The *19Choharis court clearly applied the broad rule-that "the tort must exist in its own right independent of the contract"-beyond the tort of bad faith to fraud and negligent misrepresentation as well.
First, some courts have recognized a duty to provide reasonable data security under the "basic principle" of tort law that "everyone has a duty to refrain from affirmative acts that unreasonably expose others to a risk of harm." In re Sony Gaming Networks & Customer Data Sec. Breach Litig.,
The Court is not persuaded by Sony's reasoning because it elides the distinction between a duty to refrain and a duty to act. While there may be a general duty to refrain from acts that cause others harm, this usually does not extend to an obligation to act affirmatively. Here, as in Sony, plaintiffs allege that CareFirst failed to act by not employing reasonable security measures to protect customers' personal information. The Court hesitates to recognize a common-law duty based on that alleged omission. See also Veridian Credit Union v. Eddie Bauer, LLC,
Still, there are some circumstances under District of Columbia law where even a failure to act will give rise to a legal duty. "[W]hether a duty exists is the result of a variety of considerations." Bd. of Tr. of Univ. of Dist. of Columbia v. DiSalvo,
*21
This leads to the second theory: Some of the courts that have recognized a common law duty to reasonably secure consumers' data have done so based on the foreseeability of harm. For example, in In re Arby's Restaurant Group, Inc. Litigation, No. 1:17-cv-514-AT,
And third, some courts that have recognized a common law duty in the data-breach context have done so based on the nature of the relationship between the party providing the confidential information and the party receiving it, as well as the sensitive nature of the information provided. An inquiry into the nature of the relationship often overlaps with two separate but related legal questions: whether the "special relationship" exception to the economic loss rule barring tort claims applies and whether there is a fiduciary relationship to support a duty of confidentiality. In some cases, the analysis merges entirely.
Take Daly v. Metropolitan Life Insurance Co.,
The problems of data breaches may no longer be "new" but courts around the country continue to confront these legal questions. Just recently, for example, the Pennsylvania Supreme Court held for the first time that "an employer has a legal duty to exercise reasonable care to safeguard its employees' sensitive personal information stored by the employer on an internet-accessible computer system." Dittman v. UPMC, --- Pa. ----,
Not all courts, however, have concluded that requiring another to provide sensitive personal information creates such a duty. For example, in Cooney v. Chicago Public Schools,
Because the District of Columbia Court of Appeals has not determined one way or the other whether there is a common law duty to safeguard data, the Court will follow the approach taken in some of the cases cited above and look to analogous case law regarding the nature of the relationship between insurers and insureds. "District of Columbia law does not ... consider the relationship between insurer and insured a fiduciary relationship" as a matter of law. Gebretsadike v. Travelers Home & Marine Ins. Co.,
Plaintiffs try to avoid this precedent by reframing their relationship with CareFirst as a doctor-patient one, which has been historically recognized as a fiduciary relationship as a matter of law. See Vassiliades v. Garfinckel's, Brooks Bros.,
Even where, as here, a fiduciary relationship does not exist as a matter of law, District of Columbia courts may imply such a relationship in special circumstances. Determining whether a fiduciary relationship exists requires "a searching inquiry into the nature of the relationship, the promises made, the types of services or advice given and the legitimate expectations of the parties." Council on Am.-Islamic Relations Action Network, Inc. v. Gaubatz,
Plaintiffs fail to plead anything to suggest that their relationship with CareFirst was anything more than the typical commercial relationship between insurer and insureds. As in Fero, nothing about the alleged "interactions would appear to fall outside the scope of what is routine between insurers and insureds, and therefore, the interactions do no suggest any kind of special relationship of trust and confidence." 236 F.Supp.3d at 773-74. True, CareFirst required plaintiffs to provide personal and confidential information, but this will be the case in almost every insurer-insured relationship. Plaintiffs do not allege a relationship beyond that envisioned in every day interactions with a health insurance provider that would give rise to either a common law duty to safeguard private information or a fiduciary duty. As such, negligence, negligence per se , and breach of the duty of confidentiality are misplaced legal theories on which to pursue recovery for the data breach.
The same is true for plaintiffs' fraud and constructive fraud claims, which likewise arise out of the same alleged conduct that supports their breach of contract claim. "District of Columbia law requires that the factual basis for a fraud claim be separate from any breach of contract claim that may be asserted." Plesha v. Ferguson,
Based on the foregoing, the Court will dismiss all plaintiffs' tort claims, including negligence, negligence per se , breach of the duty of confidentiality, fraud, and constructive *25fraud. This leaves the following: the Tringlers with their breach of contract, unjust enrichment, and Maryland Consumer Protection Act claims; Ms. Huber of Maryland with her unjust enrichment claim; the D.C. plaintiffs with their unjust enrichment and D.C. Consumer Protection Procedures Act claims; and the Virginia plaintiffs with their unjust enrichment claim. The Court turns next to unjust enrichment.
C. Whether plaintiffs have pled in the alternative an unjust enrichment claim
CareFirst contends that its undisputed contractual relationship with plaintiffs also precludes their unjust enrichment claim. MTD at 15-16. It is well-established that the existence of a valid contract precludes a claim for unjust enrichment. See, e.g., Harrington v. Trotman,
Accordingly, the Court will dismiss the unjust enrichment claim for all plaintiffs. This leaves unaddressed the D.C. Consumer Protection Procedures Act claim brought on behalf of the D.C. plaintiffs and the Maryland Consumer Protection Act claim brought on behalf of the Tringlers.16
D. Whether plaintiffs have alleged an unlawful trade practice under the D.C. Consumer Protection Procedures Act
Like their tort claims, the District of Columbia plaintiffs' D.C. Consumer Protection Procedures Act ("DCCPPA") claim is premised on CareFirst's alleged breach of its contractual obligations. They allege that CareFirst "violated [its] Internet Privacy Policy" and thus "committed and [sic] unfair and unlawful trade practice" by not providing the benefits provided for in that policy and misrepresenting a material fact "as indicated in their Internet Privacy Policy." SAC ¶ 88.17
The Court can interpret plaintiffs' DCCPPA allegations in one of two ways, *26neither of which passes muster. On the one hand, plaintiffs could be alleging that the mere breach of contract constitutes an unlawful trade practice under the DCCPPA. But they cite no support for this proposition and at least one court in this district has implied that a DCCPPA claim must be premised on at least some additional conduct other than a run-of-the-mill breach. See Jacobson v. Hofgard,
On the other hand, plaintiffs could be alleging that CareFirst "misrepresented a material fact"-which would constitute an unlawful trade practice under the DCCPPA-by stating that it would comply with the terms of its Internet Privacy Policy knowing full well that it would not. But another court in this district has concluded that under D.C. law, "an intentional breach of contract"-which is essentially what plaintiffs would need to argue under this misrepresentation theory-"is not punishable as an unlawful trade practice under the Consumer Protection Procedures Act simply because the breach was intended when the contract was formed." Slinski v. Bank of Am., N.A.,
Accordingly, because the D.C. plaintiffs' DCCPPA claim is entirely duplicative of their breach of contract claim and an intentional breach of contract cannot constitute an unlawful trade practice, the Court will dismiss this claim as well.
E. Whether insurance companies are exempt from civil liability for data breaches under the Maryland Consumer Protection Act
Last but not least, the Court addresses CareFirst's argument that all of the plaintiffs' claims under the Maryland Consumer Protection Act ("MCPA")-including the Tringlers'-must be dismissed because the Act exempts insurance companies from liability. MTD at 19-20. The MCPA expressly states that its provisions do not apply to the "professional services" of an "insurance company."
Maryland's highest court has interpreted "professional services" narrowly as applied to "medical or dental practitioner[s]," who are also exempt under the MCPA. In Scull v. Groover, Christie & Merritt, P.C.,
The Court concludes that the professional-services exemption of the MCPA does not apply to CareFirst's data-security practices. Rather, gathering and storing consumers' private information is ancillary to the provision of health insurance coverage much like billing is ancillary to the provision of medical care. Other areas of Maryland law reinforce the conclusion that an insurance company's data-security practices are not exempt as a professional service. Maryland's Personal Information Protection Act provides that "a business that owns or licenses personal information of an individual" must "implement and maintain reasonable security procedures and practices" in order to "protect personal information from unauthorized access, use, modification, or disclosure."
Therefore, the Court will deny CareFirst's motion to dismiss the Tringlers' Maryland Consumer Protection Act claim.
V. Conclusion
For the foregoing reasons, Defendants' motion to dismiss will be granted in part and denied in part. The Court will grant the motion to dismiss for all but the Tringlers' breach of contract claim in Count I and the Maryland Consumer Protection Act claim in Count V. A separate order accompanies this memorandum opinion.
Related
Cite This Page — Counsel Stack
365 F. Supp. 3d 1, Counsel Stack Legal Research, https://law.counselstack.com/opinion/attias-v-carefirst-inc-cadc-2019.