Atkins v. AT&T Mobility Services, LLC

CourtDistrict Court, S.D. West Virginia
DecidedJune 1, 2020
Docket2:18-cv-00599
StatusUnknown

This text of Atkins v. AT&T Mobility Services, LLC (Atkins v. AT&T Mobility Services, LLC) is published on Counsel Stack Legal Research, covering District Court, S.D. West Virginia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Atkins v. AT&T Mobility Services, LLC, (S.D.W. Va. 2020).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF WEST VIRGINIA AT CHARLESTON

JOSEPH ATKINS, JUSTIN ROACH, and JAMES HULL, individually, and on behalf of a class of similarly-situated persons,

Plaintiffs,

v. Civil Action No. 2:18-cv-00599

AT&T MOBILITY SERVICES, LLC,

Defendant.

MEMORANDUM OPINION & ORDER

Pending are the defendant’s motion to reconsider the state circuit court order that denied the defendant’s state court motion for summary judgment, filed in this court on February 1, 2019; the plaintiffs’ motion for partial summary judgment, filed on September 4, 2019; and the defendant’s motion for summary judgment, filed on September 4, 2019. I. Background A. Factual Background This putative class action was initiated in the Circuit Court for Kanawha County, West Virginia on September 15, 2015 and removed to this court on April 23, 2018. Plaintiffs Joseph Atkins, James Hull, and Justin Roach were employed in a retail sales capacity by defendant AT&T Mobility Services, LLC (“AT&T”) during the period between September 2010 and September 2015.1 ECF No. 45 (“Pls.’ Partial Summ. J. Mem.”) at 5. The plaintiffs were compensated by hourly

wages regardless of sales activity and by commissions for selling products and services. ECF No. 24 (“Def.’s Reconsider Mem.”) at 3–4. The focus of the motions is on the sales commissions. Each named plaintiff voluntarily left employment with AT&T: plaintiff Atkins left in October 2011, plaintiff Hull left in December 2012, and plaintiff Roach left in April 2013. Pls.’ Partial Summ. J. Mem. at 5-6.

During the period between September 2010 and September 2015, AT&T maintained and administered retail sales compensation plans, which described how AT&T calculated and paid sales commissions to employees in a retail sales capacity. Def.’s Reconsider Mem. at 4. According to the terms of these retail sales compensation plans, the plaintiffs would not earn a commission on a given sale at the time of the sale. Id. at 5. Rather, each sale had to complete a 180-day “Vesting Period” for

1 The time period is based on the proposed class definition for employees who were employed by AT&T within five years of the filing of the complaint. The complaint was filed in the state circuit court in September 2015, so the proposed time period would cover September 2010 to September 2015. the plaintiffs to earn a commission on the sale. Id. If a customer returned the product or cancelled the service that a plaintiff had sold within the 180-day period, then the plaintiff would not earn a commission on that sale. Id. However, AT&T advanced commission payments to the plaintiffs on a monthly

basis as part of a regular commission cycle for the sales activity of the previous month, regardless of the 180-day Vesting Period. Id. Each commission payment made to the plaintiffs was an advance for sales that had not yet completed the Vesting Period. Id. AT&T says that it paid the commission advances to employees in the employees’ “regular paychecks following the second pay period of each month.” See id. at 5-6.

AT&T would apply a “chargeback” to the plaintiffs in order to account for sales that did not successfully complete the Vesting Period but for which AT&T had already advanced a commission to the plaintiffs. Id. at 6. For any returned product or cancelled service that occurred in a given month, AT&T would apply a “chargeback” to the next month’s commission advance. See id. The AT&T sales compensation plans define a “chargeback” as a deduction from “Commissionable Sales activity” of an employee due to the return of the product or the cancellation of the service before the completion of the 180-day Vesting Period. See ECF No. 23-5, Ex. 5 (“AT&T Plan”) at 42. The plans also define a “chargeback” as “a deduction from Gross Sales activity.” See id. at 3. The purpose of these “chargebacks” was to reimburse AT&T. See id. at 44. The “chargebacks” reduced the amount of commission that AT&T advanced to the plaintiffs each month, but AT&T alleges that

these deductions did not reduce the earned commissions (i.e., the commissions that had successfully completed the 180-day Vesting Period). Def.’s Reconsider Mem. at 6. AT&T periodically amended the sales compensation plans during the period of September 2010 and September 2015.2 Id. at 4. Retail sales employees, including the plaintiffs, received

training on each amended plan and submitted an acknowledgement that they understood the amended plan after each training.3 Id. These employees were not eligible to receive commission payments until they completed the training for each amended sales

2 AT&T maintains that the retail sales compensation plans applicable to the plaintiffs during this time period were “in all relevant respects, identical to the manner in which Plaintiffs earned, and [AT&T] calculated and paid, sales commissions.” Def.’s Reconsider Mem. at 4. The plaintiffs do not dispute this claim. In fact, both parties provide the same plan from April 1, 2011 as an exhibit for their own motions. See ECF No. 23-5, Ex. 5 (exhibit to AT&T’s motion to reconsider); ECF No. 42-4, Ex. D (exhibit to the plaintiffs’ motion for partial summary judgment). 3 Employees “signed” the acknowledgment through a computer program. ECF No. 23-1, Ex. 1, Tr. at 16:1-23 (deposition of plaintiff Joseph Atkins); Ex. ECF No. 42-5, Ex. E, Tr. at 33:3- 12 (deposition of Donna Norwood-Cooper). compensation plan and submitted an acknowledgment, which authorized AT&T to deduct “chargebacks” from the employee’s commission payments. See id.; ECF No. 28 (“Pls.’ Reconsider Opp.”) at 7. No notary public, or other officer authorized to take acknowledgments, was present to witness an employee’s

acknowledgment of the terms or conditions of commission payments. Pls.’ Reconsider Opp. at 7. The lack of an officer authorized to take acknowledgments forms part of the basis of the plaintiffs’ claim of a violation of the West Virginia Wage Payment and Collection Act. The two-count complaint in this case alleges two

violations of the West Virginia Wage Payment and Collection Act (“WPCA”), W. Va. Code § 21-5-1 et seq. Count One alleges that the “chargeback” process implemented by AT&T constitutes an assignment of wages to AT&T for which AT&T never obtained a valid wage assignment from the plaintiffs, as required by the WPCA. See ECF No. 1-1, Ex. 1-1 (“Compl.”) ¶¶ 13–23, 41–44. Under the WPCA, a valid wage assignment requires an employee’s acknowledgment of understanding before a notary public or another officer authorized to take that acknowledgment. See W. Va. Code § 21-5-3(e) (2015).4 The plaintiffs contend that in

4 The 2015 version of the statute was passed in March 2015 and was the version in effect in September 2015 when this case was initiated in the state circuit court. utilizing these “chargebacks,” AT&T violated the WPCA by assigning “[p]laintiffs’ employment wages and other employees’ wages despite not having valid wage assignments.” Compl. ¶ 22.

Count Two alleges that AT&T violated § 21-5-4(b) of the WPCA by failing to pay employees all of the wages that they had earned within the time period mandated by the WPCA when they left employment with AT&T. See id. ¶¶ 24–30, 45–47. The WPCA requires that when an employee is discharged or quits or resigns, the former employee must be paid “wages due for work that the employee performed prior to the separation of employment on or before the next regular payday on which the

wages would otherwise be due and payable.” W. Va. Code § 21-5- 4(b) (2015) (emphasis added). The plaintiffs also assert these allegations on behalf of a putative class of other former AT&T employees. Id. ¶¶ 31– 39. Tim Bondurant and John Gasper were named in this lawsuit as additional plaintiffs, but they voluntarily dismissed themselves

pursuant to their arbitration agreements. B.

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