Arthurs v. Global TPA LLC

208 F. Supp. 3d 1260, 2015 WL 1349986, 2015 U.S. Dist. LEXIS 37741
CourtDistrict Court, M.D. Florida
DecidedMarch 25, 2015
DocketNo. 6:14-cv-1209-Orl-40TBS
StatusPublished
Cited by5 cases

This text of 208 F. Supp. 3d 1260 (Arthurs v. Global TPA LLC) is published on Counsel Stack Legal Research, covering District Court, M.D. Florida primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Arthurs v. Global TPA LLC, 208 F. Supp. 3d 1260, 2015 WL 1349986, 2015 U.S. Dist. LEXIS 37741 (M.D. Fla. 2015).

Opinion

ORDER

PAUL G. BYRON, District Judge.

This cause comes before the Court on Defendant’s Motion to Dismiss Complaint [1262]*1262(Doc. 16), filed September 30, 2014. On October 17, 2014, Plaintiff responded in opposition (Doc. 19). Upon consideration the Court denies Defendant’s motion to dismiss.

I. BACKGROUND1

’ This False Claims Act dispute arises out of Defendant’s termination of Plaintiffs employment in connection with Defendant’s alleged violation of certain Medicare marketing regulations. Defendant, Global TPA LLC d/b/a Freedom Health (“Freedom”), is a private Health Maintenance Organization health plan which contracts with the Medicare Advantage program to provide Medicare Advantage plans to eligible Medicare beneficiaries. (Doc. 1, ¶¶ 1, 5-6, 8). Whenever Freedom enrolls an individual in one of its Medicare Advantage plans, Freedom receives between $700 and $1,200 in reimbursement from the federal government through the Centers for Medicare and Medicaid Services (“CMS”).2 (Id. ¶¶ 6, 13-17). As a result, strict marketing regulations exist not only to protect the individuals who enroll in plans offered by private entities like Freedom, but also to protect the federal government from fraud. To that end, Freedom requires all of its sales represen-' tatives to sign a Sales Representative Commitment to Compliance contract, which mandates “zero tolerance for noncompliance” with these regulations. (Id. ¶11).

In October 2008, Freedom hired Plaintiff, Alan Arthurs (“Arthurs”), as a Captive Agent and, one month later, promoted Ar-thurs to Certified Seminar Presenter. (Id. ¶ 9). In both positions, Arthurs’ primary duty was to sell Freedom’s Medicare Advantage plans throughout Central Florida. (Id. ¶ 10). During his employment, Ar-thurs witnessed numerous and pervasive violations of Medicare’s marketing regulations. For example, Freedom purchased “age-in” lists that identified individuals who had recently turned or were about to turn sixty-five years old. (Id. ¶ 20). Freedom then used these lists to make prohibited, unsolicited contact with those individuals in order to enroll them in Freedom’s Medicare Advantage plans. (Id. ¶¶ 21-25). Further, Freedom directed its sales representatives to upsell additional services to its current members who Freedom identified through confidential medical records, again in violation of various Medicare marketing regulations. (Id. ¶¶ 41-46, 60-62). Freedom also provided marketing materials to its sales representatives which had not received CMS’ required approval. (Id. ¶¶ 49-52). Finally, Freedom directed its sales representatives to make unsolicited contact to former members of Freedom’s plans who had since unenrolled, in further violation of Medicare’s marketing regulations. (Id. ¶¶ 63-64).

Arthurs complained about these Medicare marketing violations to his direct supervisors on numerous occasions from May 2009 to March 2011, including at morning sales meetings and in private. (Id. ¶¶ 26, 29-32, 35-36, 47, 53-54, 65). However, Freedom either rebuked1 or ignored Ar-thurs’ concerns. (Id. ¶¶ 27-28, 33, 37, 48, [1263]*126366). On one occasion in June 2010, Ar-thurs requested the name and contact information for Freedom’s CMS liaison, but was refused. (Id. ¶¶ 38-89). On another occasion, outside counsel for Freedom interviewed Arthurs and other sales representatives. {Id. ¶ 55). Although the interview was intended to discuss a matter unrelated to possible Medicare marketing violations, Arthurs took the opportunity to disclose his ongoing concerns. {Id. ¶ 56).

In July 2011, Arthurs began to experience back pain and, as a result, was granted medical leave from Freedom. {Id. ¶¶ 78-79). While he was on medical leave, Arthurs’ supervisor asked him to cover a marketing event at Walgreens. {Id. ¶ 80). Arthurs ultimately agreed to manage the event because his supervisor represented that no one else at Freedom was available. {Id. ¶¶ 81-85). Arthurs proceeded to the Walgreens location, set up Freedom’s table, and spoke with a few customers about Freedom’s plans. {Id. ¶ 87). However, Arthurs’ pain worsened almost immediately. (Id. ¶ 88). Nevertheless, Arthurs maintained Freedom’s table for fifteen minutes as required by Medicare’s marketing regulations. (Id. ¶ 89). After fifteen minutes, though, Arthurs’ back pain forced him to take down Freedom’s table and leave the event. (Id. ¶¶ 89-90).

Afterward, Arthurs’ supervisor called Arthurs to admonish him for not attending Freedom’s marketing event. (Id. ¶ 91). Despite Freedom’s employee evaluation policy, the supervisor explained that she had visited the Walgreens location to conduct a surprise performance evaluation of Arthurs, but he was not present. (Id. ¶¶ 92, 97-99). Arthurs immediately realized that he had been ambushed by the supervisor and contacted Freedom’s Human Resources Department to complain of the supervisor’s actions. (Id. ¶¶ 100-01). Arthurs additionally emailed another supervisor regarding the conduct and reiterated his complaints, about Freedom’s various violations of Medicare marketing regulations. (Id. ¶¶ 102-03). Two days later, Freedom fired Arthurs. (Id. ¶ 104).

' On July 24, 2014, Arthurs initiated this lawsuit by filing a one-count complaint against Freedom for retaliation under the False Claims Act. (Doc. 1, ¶¶ 106-15). Freedom moves to dismiss that claim on the basis that Arthurs fails to state a claim upon which relief can be granted. (Doc. 16).

II. STANDARD OF REVIEW

In order to survive a motion to dismiss made pursuant to Rule 12(b)(6), the complaint must “state a claim to relief that is plausible on its face.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 557, 127 S.Ct. 1955, 167 L.Ed.2d 929 (2007). A claim is plausible on its face when the plaintiff alleges facts that “allow[] the court to draw the reasonable inference that the defendant is liable for the misconduct alleged.” Ashcroft v. Iqbal, 556 U.S. 662, 678, 129 S.Ct. 1937, 173 L.Ed.2d 868 (2009). Mere legal conclusions or recitation of the elements of a claim are not enough. Twombly, 550 U.S. at 555, 127 S.Ct. 1955. District courts must accept all well-pleaded factual allegations within the complaint as true. Id. Courts must also view the complaint in the light most favorable to the plaintiff and must resolve any doubts as to the sufficiency of the complaint in the plaintiffs favor. Hunnings v. Texaco, Inc., 29 F.3d 1480, 1483 (11th Cir. 1994).

III. DISCUSSION

A. Statutory Context

The False Claims Act (“FCA”), 31 U.S.C. §§ 3729-3733, has been the federal government’s primary tool for combatting fraud perpetrated against it for over 150 [1264]*1264years. In addition to providing the federal government with the means to prosecute fraud, the FCA also allows private citizens to initiate qui tam

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208 F. Supp. 3d 1260, 2015 WL 1349986, 2015 U.S. Dist. LEXIS 37741, Counsel Stack Legal Research, https://law.counselstack.com/opinion/arthurs-v-global-tpa-llc-flmd-2015.