Arnold v. May Department Stores Co.

85 S.W.2d 748, 337 Mo. 727, 1935 Mo. LEXIS 416
CourtSupreme Court of Missouri
DecidedJuly 30, 1935
StatusPublished
Cited by38 cases

This text of 85 S.W.2d 748 (Arnold v. May Department Stores Co.) is published on Counsel Stack Legal Research, covering Supreme Court of Missouri primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Arnold v. May Department Stores Co., 85 S.W.2d 748, 337 Mo. 727, 1935 Mo. LEXIS 416 (Mo. 1935).

Opinion

*730 PER CURIAM:

'Plaintiff sued to recover for injury, resulting from dermatitis, alleged to have been caused from a hair dye called Notox, applied by an operator of the defendant. The jury returned a verdict for plaintiff for $12,500. Motion for new trial was filed, but was overruled on condition that a remittitur of $3000 be made, which was done, and judgment went for plaintiff for $9500, and defendant appealed.

The petition charges upon five grounds of negligence, viz.: (1) That defendant knew, or by the exercise of ordinary care, could have known, from the information given to defendant by plaintiff, that plaintiff’s hair, scalp and skin were susceptible and apt to be burned or affected by Notox, but nevertheless, defendant negligently used Notox; (2) that although defendant knew, or by the exercise of ordinary care, could have known, that plaintiff’s scalp, skin and body were susceptible and apt to be burned by the use of Notox, nevertheless, defendant negligently and carelessly used Notox in dyeing plaintiff’s hair; (3) that defendant, after being informed by plaintiff that she had suffered from a skin eruption on a previous occasion when hair dye, other than henna had been used, knew, or by the exercise of ordinary care, could have known, by making tests on a small area of the scalp or skin, with said dye, whether or not Notox would likely poison or affect plaintiff’s scalp, skin and body, but that defendant failed to make said test; (4) that although defendant advised plaintiff that it would use Notox in dyeing her hair, yet defendant used another liquid or chemical, unknown to plaintiff, in connection with Notox, in dyeing her hair; and (5) that defendant, after being informed by plaintiff that she had suffered from a skin eruption on a previous occasion when hair dye, other than henna, had been used, knew, or by the exercise of ordinary care, could have known, that by sending a sample of plaintiff’s hair to the makers of Notox, that defendant could have ascertained if Notox was apt. to poison plaintiff’s scalp, skin and body, and that defendant failed to do so. The answer is a general denial.

Defendant assigns error: (1) On the refusal of its peremptory request for a directed verdict at the close of the whole case; (2) on the instructions offered by defendant and refused by the court; (3) on the action of the court in permitting plaintiff to go to the jury without any instructions except on the measure of damages; (4) on the refusal of a new trial because of newly discovered evidence; (5) on the argument of counsel; and (6) on an alleged excessive verdict.

We will rule the assignments in the order stated. Plaintiff, *731 a married woman, thirty-four years of age, on August 16, 1929, went to the defendant’s beauty shop in St. Louis, to get advice about having dyed a streak of gray in her hair. She went to the desk of the young lady in charge of appointments and was sent to the operator in booth 17. Plaintiff testified that she told the operator that since she was very young, a streak of gray had run through her hair from front to rear and about the middle. Her hair was black and she told the operator that she had used black henna since she was about nineteen years of age; that “henna took such a long time,” she thought, “in the years gone by,” something had been found that would not be harmful; that she was very much afraid of dyes, because, one time, about ten years prior, she had gone to a hairdresser in Seattle, Washington, and had “some sort of hair dye on this spot” and had been caused a great deal of trouble; that it had caused her head to break out and that she had intense itching and that because thereof, she had not been able to get out of the house for several days, and she told the operator that she did not want a repetition of this experience. The operator told plaintiff about the hair dye called Notox; that she used it on a great many people and that it was very successful and perfectly harmless, and plaintiff decided to have Notox put on. The operator got the dye ready and put on rubber gloves, and thereupon, the plaintiff said to the operator: “Well, if you have to put on rubber gloves to put that on my hair, what is it going to do to my scalp?” and the operator answered that she had used “these different things all day long” and that if she did not protect her hands, they would be “all dried out;” that what she was using was not “anything but peroxide and ammonia,” and that she was putting that on to take out the oil so the dye would ‘ ‘ take better.” The operator told plaintiff that she would have to put the dye “all over my head,” because unless such was done, there would be “different shades.”

When the first application was made, plaintiff’s scalp began to burn “very badly” and plaintiff spoke to the operator about this and the operator said that this was only natural'and that “it will quit in a while.” Plaintiff told the operator that she, plaintiff, had used peroxide and ammonia and henna, but that it did not “burn like that,” and the operator said that “it was perfectly pure peroxide and ammonia,” and plaintiff did not “argue with her.” Then the operator “took some bottles and poured out some of one kind and some of another together, and this was the Notox. ’ ’ There were eight bottles in the box the operator used from five of these, so it would appear, and gave to plaintiff, the box containing the remaining three. Plaintiff testified that her scalp began to “bum worse” when the dye was put on. After the dyeing operation was over, plaintiff’s hair was waved and she left the shop. The burning continued and in about two hours, a fluid began to come from the scalp and plain *732 tiff’s face became red and .swollen. That night, she could not sleep. Next morning, she went to defendant’s shop and showed “the head lady” her, plaintiff’s, condition. The head lady called the operator who dyed plaintiff’s hair and something was said about seeing a doctor. Plaintiff saw a doctor about six-thirty p. m. on the next day after her hair was dyed, as we understand the record. At that time, plaintiff was “running a very high temperature.” The next morning, her “face was quite swollen and my eyes began to swell shut.” Plaintiff went to the hospital, and when she arrived there, her eyes were ‘ ‘ completely swollen shut and my head was very large and it ached and felt like it was full of water running around, and it began to go down on my neck and" my ears were swollen, and this terrible liquid, just like honey, was just oozing out of my hair, and the itching was excruciating. It spread all over my body; as it ran down on to my neck, it kept burning more and more, and every place spread to another. ”

All, or practically all, of plaintiff’s hair came out and the new hair “came in white.” That plaintiff sustained grave injury must be conceded, but we will revert to her injuries on the assignment that the verdict, after r.epvittitur, is excessive.

Except for evidence as to injuries, plaintiff had no witness, except herself.

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Bluebook (online)
85 S.W.2d 748, 337 Mo. 727, 1935 Mo. LEXIS 416, Counsel Stack Legal Research, https://law.counselstack.com/opinion/arnold-v-may-department-stores-co-mo-1935.