Aoyagi v. Straub Clinic & Hospital, Inc.

140 F. Supp. 3d 1043, 2015 U.S. Dist. LEXIS 144799, 2015 WL 6457566
CourtDistrict Court, D. Hawaii
DecidedOctober 26, 2015
DocketCiv. No. 14-00285 ACK-RLP
StatusPublished
Cited by16 cases

This text of 140 F. Supp. 3d 1043 (Aoyagi v. Straub Clinic & Hospital, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Hawaii primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Aoyagi v. Straub Clinic & Hospital, Inc., 140 F. Supp. 3d 1043, 2015 U.S. Dist. LEXIS 144799, 2015 WL 6457566 (D. Haw. 2015).

Opinion

ORDER GRANTING DEFENDANT’S MOTION FOR SUMMARY JUDGMENT

Alan C. Kay, Senior United States District Judge

For the following reasons, thé Court hereby GRANTS Defendant Straub’s Motion for Summary Judgment on all claims in the First Amended Complaint.

FACTUAL BACKGROUND

This case arises from Plaintiff Julie Aoy-agi’s employment with Defendant Straub Clinic and Hospital (“Straub”). Plaintiff is “of Hispanic (Costa Rican) ancestry and over the age of fifty.” (FAC ¶ 6.) Plaintiff was bom in Costa Rica, but moved to the United States in 1971. (Def.’s CSF, Zorc Decl., Ex. MM (“Pl. Depo.”) at 17.) She is currently 56 years old. (Pl. CSF ¶ 7.)

I. Plaintiffs Work History at Straub

Plaintiff began her employment at Straub in January 2009, when she was hired as an Administrative Secretary in Hospital Operations. (FAC ¶ 8.) In this position, Plaintiff was required to “pro[1048]*1048vide[] overall administrative support for the department^ and w]ork[ ] with multiple priorities, and projects in a fas1>paced environment, with strong attention to detail and excellent customer service skills.” (Id. at 27-28 & Ex. 5.) '

Plaintiff was supervised by Glenda Kaa-lakea, the Director of Hospital Operations, from 2009 to around April of 2012. (PI. Depo. at 30.) Kaalakea is part Korean and part Caucasian and is currently 69. (Id. at 29; Def.’s CSF, Kaalakea Deck ¶ 3.) Plaintiff initially did not sit on the same floor as Kaalakea, and was issued a pager with which Kaalakea got in touch with Plaintiff if she needed assistance. (Id. at 40-41.) Plaintiff states that she and Kaalakea had a mutual understanding that if Plaintiff worked late on a particular day, she would be allowed to come in later the following day. (Id. at 161-62.) In addition to providing support to Kaalakea, Plaintiff was also required to support other managers, including Kate Woodard, who became Manager, Hospital Operations in around May of 2010. (PI. Depo.. at 30-31, 89, 152-53.) Woodard is Caucasian but was raised in the Philippines; she is currently 48 years old. (Id. at 32; Woodard Deck ¶ 3.)

Starting in 2010, Plaintiff began applying for different jobs within Hawaii Pacific Health (“HPH”) (the parent entity of Straub). (Pl. Depo. at 47, 288.) Kaalakea supported Plaintiffs efforts to transfer, and approved payments by Straub to Plaintiff to pay for courses to help her qualify for a position in coding. (Id. at 45-47, 52-53, 288.) While she was reporting to Kaalakea, Plaintiff applied for five positions; however, all of those applications were unsuccessful. (Id. at 287-90.)

II. Plaintiffs Problems with Woodard and Negative Performance Evalua- . tions

Plaintiff apparently began having problems with Woodard in November of 2010, when Woodard moved into Plaintiffs office. (PI. Depo. at 53.) Plaintiff states that Woodard spoke to her condescendingly about ordering supplies and coordinating Woodard’s office move. (Id. at 53-57.) In January of 2011, Kaalakea informed Plaintiff that Woodard had given Kaalakea a document with notes of Plaintiffs phone conversations. (Id. at 57-60.) Woodard states that she had prepared the document summarizing some of Plaintiffs calls because she was distracted by Plaintiffs practice of having numerous personal phone conversations at her desk during work hours. (Déf. 'CSF, Woodard Deck ¶ 5.) Woodard prepared the notes to discuss the issue with Kaalakea. (Id.) Many of the conversations appeared to be with Plaintiffs co-workers, Koleman and Tiffany, with whom Plaintiff often socialized. (Id., Ex. GG.)

At around the same time, Plaintiff was also apparently exchanging numerous personal e-mails with Koleman during the work day, including some in which Plaintiff used the term “WOP” to refer to Woodard. (Pl. Depo. at 232-42; 251-54 & Exs. 27-32.) Plaintiff states that she is aware that “WOP” is a derogatory slur; however, she stated during her deposition that she and Koleman used the term “WOP” as an acronym for “warden on patrol.” (Id. at 234-35.)

Plaintiff states that, in March of 2011, when Plaintiff “had to se.t up.a meeting and there was some issues with it,” Woodard told her that the younger administrative secretaries were more tech savvy and more aware of. new trends than Plaintiff. (Id. at 136-37.) Plaintiff ■ believed that Woodard was referring to her younger coworkers, Ermenia Aflague and Stefany Tengan. (Id.) Plaintiff also states that, in June of 2011, Woodard told her that Plain[1049]*1049tiff didn’t understand instructions because English was her second language, and that she spoke to Plaintiff condescendingly and told Plaintiff that she was not professional enough, and did not have the critical skills necessary, to be working in that environment. (Id. at 72,135,140.) • '

On September 16, 2011, Kaalakea issued Plaintiff a Documented Oral Warning for tardiness, attendance, and inadequate work performance. (PI. Depo. at 151-52 & Ex. 14.) Kaalakea states that two managers (one of whom was Woodard) had complained to her about Plaintiffs resistence to doing work for them. (Def. CSF, Kaa-lakea’ Deck ¶ 5.) In addition, Plaintiff had been late for work numerous times in August. (Id.) Plaintiff acknowledged that Kaalakea had noted Plaintiffs misspellings and failure to proofread her work several times, and was becoming frustrated with Plaintiffs proofreading errors. (PI. Depo. at 158.)

A few days later, on September 23,2011, Woodard confronted Plaintiff in front of Keith McCloskey, an outside vendor, about double-booking Kaalakea when Woodard was supposed to meet with her. (Id. at 141-46.) Plaintiff states that Woodard was “very, very mean” and told Plaintiff that she did not have the critical thinking skills to do her job. (Id. at 145.) After this confrontation, on the same day, Plaintiff called the hotline for the Compliance Department and made a verbal complaint about Woodard. (Id at 184-85, 63.) Plaintiff stated in the complaint that Woodard was being condescending, harassing, and belittling Plaintiff, and “being very hostile.” (Id. at 185; PL Depo., Ex. 9 at 3.) In her September 2011 complaint through the hotline, Plaintiff did not mention any discrimination or harassment on the basis of race or age. (PI. Depo, at 79-80, 184-87 & Ex. 9 at 3, 9.) Kaalakea states that she investigated Plaintiffs complaint and concluded that Woodard had simply been very stern with Plaintiff. (Def. CSF, Kaalakea Decl. ¶ 12.)

On' March 30, 2012, Plaintiff received a Written Warning for inadequate work performance issued by Kaalakea. (Pl. Depo. at 175-177 & Ex. 17; Def. CSF, Kaalakea-Deck ¶1¶ 7-9.) Among other issues, the Written Warning addressed a complaint by Art Gladstone, Chief Operating Officer, about Plaintiffs repeated failure to set up the New Employee Facility Orientation correctly. (Kaalakea Deck ¶ 8; Pl. Depo. Ex. 17.). The Written Warning also again addressed Plaintiffs repeated failure to proofread documents, and reluctance to provide support for other managers, notwithstanding the fact that- it was her job to do so. (Kaalakea Deck ¶ 9; Pl. Depo. Ex. 17.)

In April of 2012, Plaintiff was reassigned to report to Woodard,’ due to Woodard’s “expanding Scope of responsibility as a Manager, Hospital Operations, and the resulting need for additional administrative support.” (Def. "CSF, Kaalakea Deck ¶ 10.) Plaintiff states that, sometime in early 2012, Kaalakea told her that Woodard wished to replace Plaintiff with “someone like Jonica” Caldwell. (Pl. Depo.

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140 F. Supp. 3d 1043, 2015 U.S. Dist. LEXIS 144799, 2015 WL 6457566, Counsel Stack Legal Research, https://law.counselstack.com/opinion/aoyagi-v-straub-clinic-hospital-inc-hid-2015.