Amazon.com, Inc. v. Sleja, Inc.

CourtDistrict Court, N.D. California
DecidedSeptember 22, 2021
Docket4:20-cv-07405
StatusUnknown

This text of Amazon.com, Inc. v. Sleja, Inc. (Amazon.com, Inc. v. Sleja, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Amazon.com, Inc. v. Sleja, Inc., (N.D. Cal. 2021).

Opinion

1 2 3 4 UNITED STATES DISTRICT COURT 5 NORTHERN DISTRICT OF CALIFORNIA 6 7 AMAZON.COM, INC., Case No. 20-cv-07405-PJH (JSC)

8 Plaintiff, REPORT AND RECOMMENDATION 9 v. RE: MOTION FOR DEFAULT JUDGMENT 10 EXPERT TECH ROGERS PVT. LTD., et al., Re: Dkt. No. 39 11 Defendants.

12 13 Amazon.com, Inc. alleges that nine Defendants perpetrated a fraudulent scheme infringing 14 on its trademarks. (Dkt. No. 1.)1 The Clerk entered default against two Defendants, Swatanter 15 Gupta and Expert Tech Rogers Pvt. Ltd. (“ETR”), on February 11, 2021 after they failed to appear 16 or otherwise defend against this matter. (Dkt. Nos. 29, 31.) Amazon now moves for default 17 judgment against Mr. Gupta and ETR pursuant to Federal Rule of Civil Procedure 55(b)(2). (Dkt. 18 No. 39.) District Judge Phyllis J. Hamilton referred the motion to the undersigned for a report and 19 recommendation. (Dkt. No. 48.) After carefully considering the motion, which is unopposed, and 20 supporting documents, the Court concludes that oral argument is unnecessary, see N.D. Cal. Civ. 21 L.R. 7-1(b), VACATES the September 23, 2021 hearing, and RECOMMENDS that the District 22 Judge GRANT the motion. 23 BACKGROUND 24 I. Complaint Allegations 25 Amazon is a Washington-based corporation whose products include the Alexa virtual 26 assistant and Echo and Echo Dot smart speakers, which are compatible with Alexa. (Dkt. No. 1 ¶¶ 27 1 1, 6, 21–22.) Mr. Gupta is a resident of India and a director of ETR, an Indian company 2 incorporated in 2015. (Id. ¶¶ 9, 15, 41.) Defendants Bharat Aggarwal and Heena Aggarwal are 3 residents of California and are affiliated with two California corporations, Defendants Sleja, Inc., 4 and Alexa Web Services Inc. (Id. ¶¶ 7–8, 11–12.) Defendants Chetan Parkash, Neelam Rani, and 5 Rajinder Singh are corporate officers of Sleja. (Id. ¶¶ 10, 13–14.) No Defendant has any 6 legitimate connection with Amazon. (Id. ¶ 1.) 7 To set up an Alexa-enabled device, a user must download Amazon’s Alexa app and follow 8 the setup instructions there. (Id. ¶ 23.) Amazon alleges that all Defendants participated in a 9 fraudulent scheme to target purchasers of genuine Amazon products, including Alexa, Echo, and 10 Echo Dot devices, and sell fake customer support and set-up services using Amazon’s trademarks. 11 (Id. ¶¶ 2, 7–15.) Defendants used at least eight websites, and three social media pages to attract 12 users to the websites. (Id. ¶¶ 3, 45, 66–69.) The websites are: downloadappalexaecho.com, 13 dotcausa.com, downloadalexaappecho.com, smartspeakerappsetup.com, downloadappsetup.com, 14 downloadalexaappechosetup.com, downloadalexaappsetup.com, and downloadappsetupwifi.com. 15 (Id. ¶ 45.) The websites claim to provide “Guides for Alexa App & Amazon Alexa Setup,” “Get 16 Amazon Alexa App for Alexa Setup,” “Download Alexa App and Amazon Echo,” “Download 17 Alexa App,” “Download Alexa App and Echo Dot Setup,” and “Alexa App.” (Id. ¶¶ 49, 52, 54, 18 56, 58, 60, 62, 64.) Each of the websites prompts users to click a link for download and then to 19 enter their name, email address, and phone number. (Id. ¶¶ 49, 52, 54, 56, 58, 60, 62, 64, 72.) 20 Then, the websites show an error message with instructions to call a phone number or wait to 21 receive a phone call from Defendants. (Id. ¶¶ 73–75.) When a user calls the phone number, 22 Defendants take remote control of the consumer’s computer, try to convince them that technical 23 problems are preventing the Amazon devices from working, and offer paid services to fix the fake 24 problems. (Id. ¶¶ 4, 33.) 25 Investigators working for Amazon’s counsel called four of the phone numbers provided in 26 the website error messages. (Id. ¶¶ 78–79, 89–90, 99–100; Dkt. No. 43 ¶¶ 3–12; Dkt. No. 44 ¶¶ 27 5–13, 15–23.) They spoke with purported technicians offering support with setting up Alexa 1 computers, (id. ¶¶ 81, 91–92, 102–03), the technicians told the investigators that technical hurdles 2 prevented them from setting up Alexa and offered paid services to fix the problems, (id. ¶¶ 83–84, 3 93–94, 102). The investigators agreed and completed the following test purchases: $99.99 for 4 “network security lifetime protection,” $49.99 for a “one-year subscription” for an “Alexa 5 software account,” and $149.99 for a “lifetime update.” (Id. ¶¶ 84–87, 93–94, 96–97, 102–04; 6 Dkt. No. 43 ¶¶ 8–9; Dkt. No. 44 ¶¶ 11–13, 22–23.) Amazon represents that the purchased services 7 were fake and no genuine services were provided after payment. (Dkt. No. 1 ¶¶ 88, 98, 106–07.) 8 Amazon represents that it provides legitimate customer support free of charge to purchasers of 9 Alexa devices, and that Defendants’ scheme wrongfully trades on Amazon’s goodwill and 10 reputation. (Id. ¶¶ 4, 23–24, 123.) 11 Amazon’s complaint alleges infringement of eight trademarks in violation of 15 U.S.C. § 12 1114, (id. ¶¶ 26, 108–117); false designation of origin, sponsorship, approval, or association and 13 false advertising in violation of 15 U.S.C. § 1125(a), (id. ¶¶ 118–27); trademark dilution in 14 violation of 15 U.S.C. § 1125(c), (id. ¶¶ 128–132); and cybersquatting in violation of 15 U.S.C. § 15 1125(d), (id. ¶¶ 133–139). In the motion for default judgment, Amazon seeks $4,150,000 in 16 damages: $1,000,000 in statutory damages for each of four trademarks (the AMAZON mark, the 17 Amazon smiling arrow logo mark, the ALEXA mark, and the ECHO mark) and $50,000 for each 18 of three cybersquatting violations (for the domain names downloadalexaappechosetup.com, 19 downloadappalexaecho.com, and downloadalexaappecho.com). (Dkt. No. 39 at 9, 11 n.2, 29 n.7; 20 Dkt. No. 46 at 2–3 ¶¶ 1–7.) Amazon also seeks a permanent injunction against Mr. Gupta and 21 ETR. (Dkt. No. 39 at 2; Dkt. No. 46 at 3 ¶¶ 1–6.) Amazon does not seek default judgment as to 22 the other four trademarks nor the claim of trademark dilution. (Dkt. No. 39 at 9, 11 n.2, 29 n.7; 23 see Dkt. No. 46 at 2.) 24 II. Non-Defaulting Defendants 25 Amazon’s complaint names nine Defendants. (Dkt. No. 1.) The Clerk entered default 26 against Mr. Gupta and ETR after they failed to appear or defend this matter. (Dkt. Nos. 29, 31.) 27 Amazon reached a settlement with four Defendants: Bharat Aggarwal, Heena Aggarwal, Sleja, 1 intends to dismiss the remaining three Defendants after resolution of its motion for default 2 judgment against Mr. Gupta and ETR. (Dkt. No. 39 at 13 n.4.) Those three Defendants are 3 Chetan Parkash, Neelam Rani, and Rajinder Singh—Mr. Aggarwal’s father, mother, and friend, 4 respectively, each of whom is a corporate officer of Sleja. (Dkt. No. 41 ¶¶ 5–6, 8–9.) 5 III. Supporting Evidence in Declarations 6 In support of its motion for default judgment, Amazon submits declarations from now- 7 dismissed Defendants Mr. and Ms. Aggarwal. (Dkt. Nos. 41, 42.) Because these declarations 8 bear on the merits of Amazon’s claims and the sufficiency of its complaint for purposes of default 9 judgment, the Court summarizes the declarations alongside the complaint. See Eitel v. McCool, 10 782 F.2d 1470, 1471–72 (9th Cir. 1986). 11 The declarations indicate that Mr. Gupta and ETR were the driving force behind the 12 scheme. Mr. Gupta reached out to Mr. and Ms. Aggarwal after learning, from Mr. Aggarwal’s 13 parents Mr. Parkash and Ms. Rani, that the Aggarwals lived in the U.S. (Dkt. No. 41 ¶ 11; Dkt. 14 No. 42 ¶ 5.) Mr.

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Amazon.com, Inc. v. Sleja, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/amazoncom-inc-v-sleja-inc-cand-2021.