§ 48:2203 — Audit procedures; confidentiality of records

§2203. Audit procedures; confidentiality of records
A. For the purpose of verifying that a company is in compliance with the
requirements of this Chapter, the department shall have the right to audit the records that the
company is required to maintain. The audit shall be conducted using a reasonable sampling
procedure agreed upon by the department and the company, and shall take place at a location
agreed upon by the department and the company. Any record furnished to the department
may, as appropriate, exclude information that would identify specific drivers or riders.
B. The governing body of a local governmental subdivision may request from the
department a report on the results of the audit performed by the department pursuant to
Subsection A of this Section.
C. In response to a specific complaint against any driver or company, the department
is authorized to inspect records held by the company that are necessary to investigate and
resolve the complaint. The company and department shall endeavor to have the inspection
take place at a mutually agreed upon location in the state. Any record furnished to the
department may exclude information that would identify specific drivers or riders, unless the
identity of a driver or rider is relevant to the complaint.

Legislative History

Acts 2019, No. 286, §2, eff. July 1, 2019.