§ 24:525 — State child ombudsman; duties

§525. State child ombudsman; duties
A.(1) There shall be a state child ombudsman who shall be appointed by the
legislative auditor and shall serve at the pleasure of the legislative auditor at a salary fixed
by the legislative auditor.
(2) The state child ombudsman appointed by the legislative auditor shall have
knowledge of the child welfare system and the legal system and be qualified by training and
experience to perform the duties provided for in this Section.
B. The state child ombudsman shall act as an independent ombudsman monitoring
and evaluating the public and private agencies involved in the protection of children and
delivery of services to children, reviewing state policies and procedures to ensure they protect
children's rights and promote their best interest, and safeguarding the welfare of children
through educational advocacy, system reform, public awareness, and training.
C. The state child ombudsman shall have all of the following duties and
responsibilities:
(1) Evaluate the delivery of services to children by state agencies and those entities
that provide services to children through funds provided by the state.
(2) Periodically review the procedures established by any state agency providing
services to children, with a view toward the rights, needs, welfare, and safety of the children,
and recommend revisions to the procedures.
(3) Review complaints of persons concerning the actions of any state agency
providing services to children and of any entity that provides services to children through
funds provided by the state, make appropriate referrals, and coordinate when the state child
ombudsman determines that a child or family may be in need of his assistance or that a
systemic issue in the state's provision of services to children is raised by the complaint.
(4) Act as a liaison for a child or family, including but not limited to advocating with
an agency, provider, or others on behalf of the best interests of the child.
(5) Periodically review the facilities and procedures of any institution or residences,
public or private, where a child has been placed by any state agency or department.
(a) For purposes of this Section, the term "residences" means congregate care
facilities and does not include foster homes.
(b) For purposes of this Section, the term "access" means policies and availability
of services.
(6) Recommend changes in state policies concerning children, including changes in
the system of providing juvenile justice, child care assistance, foster care, and access to
physical and mental health treatment.
(7) Conduct programs of public education, undertake legislative advocacy, and make
proposals for systemic reform in order to ensure the rights and needs of children who reside
in this state.
(8) Periodically review and recommend changes in the policies and procedures for
the placement of special needs children. For purposes of this Section, "special needs" means
the individualized care that children with a disability, whether physical, mental, behavioral,
emotional, or learning difficulties, require to ensure their safety, access to public amenities,
or ability to succeed in certain contexts.
(9) Serve or designate a person to serve as a member of the State Child Death
Review Panel.
(10) Take appropriate steps to advise the public of the services and purpose of his
position and his contact information.
(11) Prepare a biennial, in-depth report on conditions of confinement regarding
children twenty-one years of age or younger who are held in secure detention in any facility
operated by a state agency or those that receive state funding.
(12) Present to the legislature an annual report on the goals of and projects
undertaken by him, within available appropriations, that are consistent with the duties and
responsibilities provided for in this Section.
(13) Notify the senator and representative who represent the district in which a child
has died as a result of abuse or neglect, within twenty-four hours of his knowledge of the
death of the child.
D.(1) Any state agency having responsibility for the custody or care of children shall
provide monthly notice to the state child ombudsman of the death of a child in its custody
or care.
(2) The Department of Children and Family Services shall notify the state child
ombudsman within three business days of receiving information on the death of any child
that had been reported to the department for alleged child abuse or neglect.
E. The standing committee of each house of the legislature having responsibility for
oversight shall perform a biennial review and evaluation of the state child ombudsman and
the provisions of this Section.
F. Notwithstanding any other provision of law to the contrary and to the extent
allowed by federal law, the state child ombudsman shall, upon request, have permission to
view and use documents and records relevant to the ombudsman's statutory duties. To the
extent allowed by federal law, such documents and records shall include but not be limited
to the applications and case files of the Louisiana Department of Health and the Department
of Children and Family Services except for the name and any identifying information of the
reporter of child abuse or neglect and restrictions provided in Title IV-D of the Social
Security Act and the Internal Revenue Code, juvenile court judgments and court minute
entries, records and reports of children in the custody of or under the supervision of the office
of juvenile justice, student records in the possession of the state Department of Education,
any parish or city school board, and any elementary or secondary education school, including
charter schools. The state child ombudsman shall comply with any and all restrictions
imposed by law on documents, data, or information considered confidential or privileged and
furnished to the state child ombudsman.
G. Notwithstanding any other provision of law to the contrary, the state child
ombudsman shall not be compelled to be a witness or be deposed in any case where the state
child ombudsman is not personally a defendant.
NOTE: See Acts 2023, No. 447 for funding.

Legislative History

Acts 2023, No. 325, §1, eff. July 1, 2023; Acts 2024, No. 507, §2; Acts 2025, No. 409, §4.