Zutz v. Froedtert Health

CourtDistrict Court, E.D. Wisconsin
DecidedMay 11, 2022
Docket2:20-cv-00388
StatusUnknown

This text of Zutz v. Froedtert Health (Zutz v. Froedtert Health) is published on Counsel Stack Legal Research, covering District Court, E.D. Wisconsin primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Zutz v. Froedtert Health, (E.D. Wis. 2022).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF WISCONSIN

KERISE ZUTZ,

Plaintiff, Case No. 20-CV-388-JPS v.

FROEDTERT HEALTH, ORDER

Defendant.

1. INTRODUCTION On March 11, 2020, Plaintiff Kerise Zutz (“Plaintiff”) filed the present employment discrimination action, alleging sex discrimination in violation of Title VII of the Civil Rights Act of 1964, interference with her rights under the Family and Medical Leave Act (the “FMLA”), and retaliation for the exercise of her rights under the FMLA. ECF No. 1. On March 15, 2022, Defendant Froedtert Health (“Froedtert”) filed a motion for summary judgment. ECF No. 19. That motion is fully briefed, and the Court will grant it. 2. LEGAL STANDARD Under Federal Rule of Civil Procedure 56, the “court shall grant summary judgment if the movant shows that there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law.” Id.; Boss v. Castro, 816 F.3d 910, 916 (7th Cir. 2016). A “genuine” dispute of material fact exists when “the evidence is such that a reasonable jury could return a verdict for the nonmoving party.” Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 248 (1986). The Court construes all facts and reasonable inferences in a light most favorable to the nonmovant. Bridge v. New Holland Logansport, Inc., 815 F.3d 356, 360 (7th Cir. 2016). In assessing the parties’ proposed facts, the Court must not weigh the evidence or determine witness credibility; the Seventh Circuit instructs that “we leave those tasks to factfinders.” Berry v. Chi. Transit Auth., 618 F.3d 688, 691 (7th Cir. 2010). A court “must bear in mind that [t]his standard is applied with added rigor in employment discrimination cases, where intent and credibility are crucial issues.” King v. Preferred Tech. Grp., 166 F.3d 887, 890 (7th Cir. 1999) (internal quotations and citations omitted). 3. RELEVANT FACTS1 Froedtert is a regional health system that includes Froedtert Hospital, several regional hospitals, community clinics, and Froedtert & Medical College of Wisconsin Community Physicians. All Froedtert employees are subject to Froedtert’s personnel policies. As part of its personnel policies, Froedtert maintains the Corrective Action Policy, which is a progressive discipline policy. Although the Corrective Action Policy is progressive in nature, employees may be subject to accelerated progressive discipline, including discharge, depending on the violation. 3.1 Plaintiff’s Employment with Froedtert Plaintiff was employed by Froedtert in its Pre-Authorization Department, a department which is nearly all female. Her supervisor was Stacy Haass (“Haass ”); her manager was Tracy Miller (“Miller”). As a Pre- Authorization Specialist, Plaintiff would gather insurance authorization for patients who were being seen at Froedtert. Within the Pre-Authorization Department, Plaintiff was part of the “procedure work unit,” meaning that

1The parties submitted a stipulated statement of undisputed, material facts. ECF No. 20 at 1–11. For purposes of summary judgment, the Court will adopt the stipulated facts with minor, non-substantive edits. she was responsible for obtaining insurance authorization for any inpatient, outpatient, or in-office medical procedures. In her duties as a Pre-Authorization Specialist, Plaintiff would use a software system called “Epic.” Epic is an electronic medical records system that keeps track of patient information, appointments, and medical records. It also provides certain employees with access to patient charts. Plaintiff’s assignments were delivered to her through Epic. Epic features integration with most insurance companies, allowing eligibility determinations to be made within Epic itself. For the insurance companies that are not integrated into Epic directly, Plaintiff would utilize the insurance company’s website for eligibility determinations. Plaintiff’s duties required her to make and receive phone calls regarding authorizations. When engaged in such phone calls, Plaintiff would need to use Epic to access and provide patient information to the insurance company. Plaintiff was also required to document those phone calls within Epic. Even while waiting on hold, the expectation was that Plaintiff would be multi-tasking by completing additional work within Epic. If Plaintiff needed to use the fax machine, it was within a thirty second walk of her desk, and the expectation was that the fax would be entered into Epic as an interaction. Plaintiff had other duties, such as discussing work-related issues with her supervisor and team lead, as well as engaging in team collaboration with peers in handling work queues. Duties like conversations with a team lead or a coworker would not have been recorded in Epic. Plaintiff also received three to four calls per day for different departments, which would require her to ask questions to determine where to transfer the call. Prior to her employment with Froedtert’s Pre-Authorization Department, Plaintiff worked in registration and had experience entering insurance at the Medical College of Wisconsin. This experience allowed Plaintiff to serve as a resource for her coworkers when they needed assistance loading insurance on their computers. 3.2 Plaintiff’s First Use of FMLA While employed with Froedtert, Plaintiff was aware that Froedtert had FMLA policies and that Froedtert maintained a leave department called the “LOA Center.” Further, Plaintiff utilized FMLA leave from June 12, 2018 until September 2, 2018 for the birth of her daughter. Prior to taking the leave, she did not feel as though anyone at Froedtert was discouraging her from taking it, and, afterward, she did not face any retaliation, discipline, or negative comments for having taken the time off. She did, however, believe that her supervisors may have had difficulties covering her work while she was gone. When Plaintiff returned from FMLA leave in 2018 following the birth of her daughter, she began taking two thirty-minute breaks each day to express breast milk, as permitted under Froedtert’s lactation policy. The room reserved for lactation breaks, however, was not always available, and it would sometimes take her twice as long to express breast milk, having to leave and return to check whether the prior occupant was out of the room. Plaintiff told Haass about her problems accessing the lactation room and believes that Haass notified Miller of the issues. Moreover, upon her return from leave, Plaintiff received training to refresh her knowledge and to acclimate her to a new assigned work queue. She was also given a thirty-day grace period, during which productivity expectations did not apply. This policy applied throughout the department. The new queue, however, proved to be time consuming, and, after working the queue for some period of time, Plaintiff asked her supervisor to have the queue rotated between employees. Even when Plaintiff remained below productivity goals in October, November, and December following her leave, she was spared any disciplinary action or performance improvement plans. Further, Plaintiff was offered the opportunity to adjust her schedule so that she worked four nine-hour days and a half fifth day, in order to assist with childcare. Plaintiff’s productivity number for the month of January was 3.96, which exceeded her required goal of 3.29.

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Zutz v. Froedtert Health, Counsel Stack Legal Research, https://law.counselstack.com/opinion/zutz-v-froedtert-health-wied-2022.