Wright v. WellQuest Elk Grove

CourtCalifornia Court of Appeal
DecidedMarch 18, 2026
DocketC105070
StatusPublished

This text of Wright v. WellQuest Elk Grove (Wright v. WellQuest Elk Grove) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Wright v. WellQuest Elk Grove, (Cal. Ct. App. 2026).

Opinion

Filed 3/18/26

CERTIFIED FOR PUBLICATION

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA THIRD APPELLATE DISTRICT (Sacramento) ----

ERIKA WRIGHT et al., C105070

Plaintiffs and Respondents, (Super. Ct. No. 25CV014386)

v.

WELLQUEST ELK GROVE, LLC, et al.,

Defendants and Appellants.

APPEAL from a judgment of the Superior Court of Sacramento County, Christopher E. Krueger, Judge. Affirmed.

Gordon Rees Scully Mansukhani, Lindsey M. Romano, Lia S. Hsu and David K. Ries for Defendants and Appellants.

Dudensing Law, Edward P. Dudensing, Jay P. Renneisen and Matthew M. Chisholm for Plaintiffs and Respondents.

This action arises from the death of a patient, Kathleen Charles, while she was under the care of a memory care facility, WellQuest Elk Grove, LLC (WellQuest). When Kathleen’s family filed a lawsuit against the facility, the trial court denied WellQuest’s motion to stay proceedings and compel arbitration.1 The court ruled that plaintiffs’ own claims were not arbitrable because they were brought by plaintiffs in their individual capacities, and plaintiffs were not parties to the agreement. As to Kathleen’s survivor claims, the court exercised its discretion under Code of Civil Procedure section 1281.2, subdivision (c), and declined to compel arbitration, finding “there is a possibility of conflicting rulings on a common issue of law or fact.” On appeal, WellQuest contends the trial court erred in finding the delegation clause did not unmistakably assign the issue of arbitrability to the arbitrator and erred by invoking Code of Civil Procedure section 1281.2, subdivision (c), because the arbitration agreement expressly selected the Federal Arbitration Act (FAA) (9 U.S.C. § 1 et seq.) as the relevant provisions for enforcing the agreement. We disagree and thus affirm. LEGAL AND FACTUAL BACKGROUND We derive the following factual background from the allegations of the complaint. Kathleen was diagnosed with dementia, but was generally in good health, when her family decided to move her into the memory care wing of WellQuest. Kathleen’s family told staff that Kathleen was a “wanderer” and needed to be monitored or she would try to leave the facility. WellQuest noted in their service plan that Kathleen required “frequent supervision and oversight.” Three days after her admission, Kathleen was found sitting in a courtyard in the direct sun, unresponsive and unattended. The temperature that day was 102 degrees. Kathleen had burns over 23 to 25 percent of her body, her internal temperature was around 105 degrees, and she persisted in a comatose state before she died four days later.

1 The lawsuit was filed on behalf of Kathleen Charles, by and through her successor in interest, Erika Wright and by Erika Wright, Raymond Gregory Charles, and Thomas Wright, individually (collectively, plaintiffs). Eight months after Kathleen’s death, plaintiffs filed a lawsuit against WellQuest. On behalf of Kathleen, plaintiffs alleged WellQuest committed elder neglect, negligence, fraud, and tort per se (Pen. Code, § 368).2 Her brother Raymond, niece Erika, and nephew Thomas also alleged wrongful death and negligent infliction of emotional distress. WellQuest moved to stay the proceedings and compel arbitration pursuant to an agreement Erika signed on Kathleen’s behalf upon her admission to WellQuest.3 The arbitration agreement provides, in relevant part: “a. Agreement to Arbitrate. . . . by signing below, and in consideration of the parties’ mutual agreement to arbitrate, the parties agree that if informal resolution is not possible, any and all claims or disputes arising from or related to this Agreement or to your rights, obligations, care, or services at WellQuest of Elk Grove shall be resolved by submission to neutral, binding arbitration in accordance with the Federal Arbitration Act. This agreement to arbitrate applies regardless of whether the claim is made against us, you, or any other individual or entity, and it includes, without limitation, personal injury and wrongful death claims. If the Federal Arbitration Act does not permit arbitration in accordance with this . . . , then the matter shall be arbitrated in accordance with State law. “b. Claims Not Subject to Arbitration. Any . . . issues that cannot be arbitrated as a matter of law shall not be subject to arbitration. In addition, to the extent required by law, claims involving your rights or obligations as a tenant, if any, shall not be subject to arbitration consistent with Civil Code section 1953(a)(4).

2 These are known as survivor claims, i.e., claims for relief that belonged to her, are based on her legal rights, survived her death, and passed to her successors in interest. (Hearden v. Windsor Redding Care Center, LLC (2024) 103 Cal.App.5th 1010, 1017.) 3 Attached to the arbitration agreement was a durable power of attorney for Kathleen’s health care, allowing Erika to serve as an agent. The parties do not dispute Erika had the authority to sign the agreement on Kathleen’s behalf. “c. Claims Subject to Arbitration. Unless excluded under [this] Section . . . of this agreement, all claims relating to this Agreement or to your rights or obligations at WellQuest of Elk Grove, including but not limited to claims involving the provision of care or services, shall be subject to arbitration. The parties agree that an arbitrator will decide any question about whether a claim or dispute must be arbitrated under this Section . . . . [¶] . . . [¶] “j. Acknowledgment; Signatures. By signing below, the parties warrant that they understand the significance of this Section . . . and voluntarily agree to be bound by it. You further acknowledge that agreeing to arbitration is not a condition of admission to WellQuest of Elk Grove.” The agreement also provided that “arbitration shall be administered by the Judicial Arbitration and Mediation Services (‘JAMS’)” but that if an arbitrator is unable to administer in accordance with the terms of this section, the parties shall select an arbitrator “in accordance with the Federal Arbitration Act.” Based on the language noting that all claims arising from Kathleen’s rights, obligations, or care at WellQuest “shall be resolved by submission to neutral, binding arbitration in accordance with the Federal Arbitration Act” (italics added), WellQuest argued that the provisions of the FAA applied to the arbitration and mandated a stay of litigation until arbitration was completed in accordance with the terms of the agreement. WellQuest also argued that, based on language in the agreement, any question as to whether a claim could be arbitrated must be settled by the arbitrator, not the court, and there were no grounds for revocation of the arbitration agreement. Plaintiffs opposed the motion to compel on multiple grounds. First, they contended that the arbitration agreement did not apply because the agreement exempted claims pursuant to Kathleen’s rights as a tenant in WellQuest’s facility. Plaintiffs asserted that the arbitration agreement was both procedurally and substantively unconscionable under California law and was obtained through misrepresentation. Plaintiffs further argued the motion to compel arbitration should be denied pursuant to Code of Civil procedure section 1281.2, subdivision (c),4 to prevent inconsistent rulings on issues of law, and the FAA does not preempt section 1281.2. Finally, they contended that Kathleen’s brother Raymond’s right to trial preference pursuant to section 36 was mandatory and would override any right to arbitration. The trial court denied the motion to compel arbitration.

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Bluebook (online)
Wright v. WellQuest Elk Grove, Counsel Stack Legal Research, https://law.counselstack.com/opinion/wright-v-wellquest-elk-grove-calctapp-2026.