Worldwide Ins. Network, Inc. v. Messer Fin. Grp., Inc.

2018 NCBC 102
CourtNorth Carolina Business Court
DecidedOctober 2, 2018
Docket18-CVS-4371
StatusPublished

This text of 2018 NCBC 102 (Worldwide Ins. Network, Inc. v. Messer Fin. Grp., Inc.) is published on Counsel Stack Legal Research, covering North Carolina Business Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Worldwide Ins. Network, Inc. v. Messer Fin. Grp., Inc., 2018 NCBC 102 (N.C. Super. Ct. 2018).

Opinion

Worldwide Ins. Network, Inc. v. Messer Fin. Grp., Inc., 2018 NCBC 102.

STATE OF NORTH CAROLINA IN THE GENERAL COURT OF JUSTICE SUPERIOR COURT DIVISION GUILFORD COUNTY 18 CVS 4371

WORLDWIDE INSURANCE NETWORK, INC.,

Plaintiff,

v.

MESSER FINANCIAL GROUP, ORDER AND OPINION ON INC.; ROY MESSER; BILL RICE; MOORE’S FINANCIAL GROUP, DEFENDANTS’ MOTION TO STAY INC. f/k/a ROD MOORE & AND COMPEL ARBITRATION ASSOCIATES, LLC; and ROD MOORE,

Defendants.

1. Plaintiff Worldwide Insurance Network, Inc. (“Worldwide”) sells insurance

and other financial products using a network of independent agents. In this action,

Worldwide has sued some of its former agents, alleging that they conspired to obtain

Worldwide’s confidential information and to use that information to compete against

it. Defendants now ask the Court to compel arbitration of all claims and to stay the

case pending arbitration. For the following reasons, the Court GRANTS the motion

in part and DENIES the motion in part.

Ellis & Winters LLP, by Christopher W. Jackson, and Taylor English Duma LLP, by William A. Clineburg, Jr. and Eric S. Fisher, for Plaintiff Worldwide Insurance Network, Inc.

Brooks, Pierce, McLendon, Humphrey & Leonard LLP, by Jeffrey E. Oleynik, and Baker, Donelson, Bearman, Caldwell & Berkowitz, PC, by Brad C. Moody and Lott Warren, for Defendants Messer Financial Group, Inc., Roy Messer, Bill Rice, Moore’s Financial Group, Inc. f/k/a Rod Moore & Associates, LLC, and Rod Moore.

Conrad, Judge. I. BACKGROUND1

2. Through its Smart Choice® Agent’s Program, Worldwide enlists

independent insurance agents to sell its products and services to end customers.

(Compl. ¶¶ 10, 11, ECF No. 3.) Defendants are all former participants in the

program, though with varying degrees of involvement and subject to different

contracts, at least three of which are relevant here. (See Compl. ¶¶ 14, 15, 18.)

3. Two defendants—Rod Moore and Moore’s Financial Group, Inc. (collectively,

“Moore Defendants”)—are based in Mississippi. (Compl. ¶¶ 5, 6.) It isn’t clear from

the complaint when the Moore Defendants joined Worldwide’s network of agents, but

materials filed in support of their motion suggest they became agents in June 2015.

(See Mot. to File Under Seal Ex. B, ECF No. 41.2.) A few months later, the Moore

Defendants agreed to serve as Worldwide’s territory manager for Mississippi, taking

on the responsibility to recruit and manage other Smart Choice® agents. (See Compl.

¶¶ 16, 17.) They formalized the arrangement in a Territory Manager Agreement.

(Compl. ¶ 18; see also ECF No. 22 [“Territory Manager Agreement”].)

4. The other defendants, all North Carolinians, are Messer Financial Group,

Inc. and its two founders, Bill Rice and Roy Messer (collectively, “Messer

Defendants”). In November 2015, they entered into a contract to become Smart

Choice® agents (“Agent Agreement”). (Compl. ¶¶ 13, 14; see also ECF No. 44 [“Agent

1 As context for the Court’s analysis, this section describes the allegations in the complaint and also the relevant facts regarding the pending motion, which are largely undisputed (though the parties draw different conclusions from them). The Court elects to make necessary findings of fact and conclusions of law at the end of this Opinion. Agreement”].) Then, in early 2016, Messer Financial Group entered into a separate

contract (“Referral Agreement”) in which it agreed to refer new agents to Worldwide

in return for a commission. (Compl. ¶ 15; see also ECF No. 54 [“Referral

Agreement”].)

5. These arrangements were all short lived. The Moore Defendants resigned

as territory manager in April 2016. (Compl. ¶ 22.) Worldwide and the Messer

Defendants terminated the Agent Agreement and the Referral Agreement in June

2016. (Compl. ¶ 28.)

6. Worldwide now alleges that the whole series of events was a sham.

According to the complaint, the Moore Defendants and Messer Defendants had

worked together since 2008, yet concealed that fact from Worldwide. (See Compl.

¶ 19.) When Defendants joined the Smart Choice® Program in 2015, it was allegedly

the first step in a conspiracy to obtain Worldwide’s confidential information. (See

Compl. ¶¶ 19, 20.) Upon leaving the program, Defendants took the next step and

began competing against Worldwide, going so far as to start a new company together

to do so. (See Compl. ¶¶ 24, 25, 32, 33–37.) Worldwide asserts claims for breach of

the non-compete, non-solicitation, and confidentiality restrictions in each contract.

(See Compl. ¶¶ 42, 48, 54.) It also asserts a number of non-contract claims, including

conspiracy, unjust enrichment, misappropriation of trade secrets, and tortious

interference with contract (against only the Messer Defendants). (Compl. ¶¶ 59, 63–

66, 71, 77.) 7. Defendants contend that all of these claims are subject to binding

arbitration. (See Defs.’ Mem. in Supp. 3, ECF No. 40 [“Defs.’ Mem.”].) Each of the

three relevant contracts (the Agent Agreement, Referral Agreement, and Territory

Manager Agreement) includes an arbitration clause. The Agent Agreement states

that “[a]ny dispute, claim or controversy arising from or relating to” the agreement

or to the “construction, validity or enforcement” of the agreement shall be arbitrated

in accordance with the Commercial Rules of the American Arbitration Association

(“AAA Rules”). (Agent Agreement § 11.2.) The clauses contained in the Referral

Agreement and the Territory Manager Agreement, though identical to each other,

differ in important ways from the language used in the Agent Agreement. These

clauses also incorporate the AAA Rules but expressly exclude certain claims from

arbitration, stating that no party “will be compelled” to arbitrate disputes involving

“actual or threatened disclosure or misuse of confidential information,” “a breach of

any covenant not to compete,” or “a violation of non-solicitation provisions.” (Referral

Agreement § 10(D); Territory Manager Agreement § 14(D).)

8. In its opposition brief, Worldwide responds that Defendants unreasonably

delayed in seeking arbitration, that many of its claims arise from common-law or

statutory duties rather than from the contracts, and that no claims fall within the

scope of any of the arbitration clauses. (See Pl.’s Resp. in Opp. 1–2, ECF No. 51 [“Pl.’s

Resp.”].) At the Court’s request, the parties also filed supplemental briefs to address

whether questions of arbitrability should be decided by the Court or the arbitrator.

(See Pl.’s Supp. Br., ECF No. 64; Defs.’ Supp. Br., ECF No. 65.) 9. The Court held a hearing on September 12, 2018, at which all parties were

represented. The motion is ripe for determination.

II. LEGAL STANDARD

10. At the hearing, the parties agreed that the Federal Arbitration Act (“FAA”)

governs the resolution of these motions. Each contract includes a choice-of-law

provision stating that questions of arbitrability are governed by the FAA and federal

common law rather than state law. (See Agent Agreement § 11.2(F); Referral

Agreement § 10(C)(7); Territory Manager Agreement § 14(C)(7).)

11. “Nonetheless, ‘even when the FAA governs a dispute, state law fills

procedural gaps in the FAA as it is applied in state courts.’” Gaylor, Inc. v. Vizor,

LLC, 2015 NCBC LEXIS 102, at *12 (N.C. Super. Ct. Oct. 30, 2015) (quoting Cold

Springs Ventures, LLC v. Gilead Scis., Inc., 2014 NCBC LEXIS 10, at *8 (N.C. Super.

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