Williams v. PillPack LLC

CourtDistrict Court, W.D. Washington
DecidedApril 18, 2025
Docket3:19-cv-05282
StatusUnknown

This text of Williams v. PillPack LLC (Williams v. PillPack LLC) is published on Counsel Stack Legal Research, covering District Court, W.D. Washington primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Williams v. PillPack LLC, (W.D. Wash. 2025).

Opinion

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6 7 UNITED STATES DISTRICT COURT 8 WESTERN DISTRICT OF WASHINGTON AT TACOMA 9 10 AARON WILLIAMS, CASE NO. 3:19-cv-05282-DGE 11 Plaintiff, ORDER ON MOTION FOR 12 v. ATTORNEY FEES (DKT. NO. 348) AND MOTION FOR FINAL 13 PILLPACK LLC, APPROVAL OF SETTLEMENT (DKT. NO. 355) 14 Defendant. 15

16 I INTRODUCTION 17 This matter comes before the Court on Plaintiff’s motions for attorney fees (Dkt. No. 18 348) and final approval of settlement (Dkt. No. 355). The Court previously granted preliminary 19 approval to the settlement. (Dkt. No. 342.) For the foregoing reasons, the Court GRANTS 20 plaintiffs’ motions. 21 22 23 24 1 II BACKGROUND 2 The procedural and factual history of this case has been covered extensively in prior 3 orders. (See Dkt. Nos. 258, 259, 348.) Accordingly, the Court only briefly summarizes the 4 relevant background. 5 Plaintiff originally filed this suit on April 12, 2019. (Dkt. No. 1.) Defendant PillPack

6 LLC is a full-service pharmacy that delivers medications in multi-dose packaging to patients’ 7 homes. (Dkt. No. 62 at 1.) In 2018, Defendant engaged Performance Media Strategies, Inc. 8 (“Performance Media”) to telemarket its services. (Dkt. No. 63 at 1–2.) Plaintiff alleged that on 9 March 14 and April 10, 2019, he received calls from a telemarketer using a prerecorded voice 10 message asking if he was interested in a pharmacy service that would ship medications directly 11 to his house. (Dkt. No. 6 at 1.) When Plaintiff expressed interest, the call was transferred to a 12 PillPack sales representative. (Id. at 3.) Plaintiff alleged the calls were made in violation of the 13 Telephone Consumer Protection Act of 1991, 47 U.S.C. § 227 et seq. (“TCPA”). (See Dkt. No. 14 6 at 7–8.) Plaintiff sued PillPack personally and as the representative of a class of similarly

15 situated persons. (Id. at 5.) He claimed PillPack was vicariously liable for the telemarketer’s 16 violations of the TCPA because PillPack knowingly or willfully caused the autodialed calls to be 17 made to his cell phone despite his lack of consent. (Id. at 3–4.) Plaintiff sought statutory 18 damages under the TCPA. (Id. at 8.) 19 Plaintiff first moved for class certification on July 24, 2020. (Dkt. No. 29.) The Court 20 certified a class of all consumers called as part of the Pillpack-Performance Media campaign. 21 (Dkt. No. 140.) As a result of new information gained through discovery, however, the Court 22 decertified the class on November 3, 2021. (Dkt. No. 220.) On December 23, 2022, the Court 23 granted Plaintiff’s motion to recertify a narrower class of people who received the prerecorded 24 1 voice calls and were transferred to PillPack. (Dkt. No. 259.) Having already taken extensive 2 discovery and litigated two summary judgement motions (Dkt. Nos. 126, 258), the Parties further 3 litigated the adequacy of Plaintiff’s proposed notice plan (Dkt. No. 279). A jury trial was set for 4 September 3, 2024. (Dkt. No. 298.) On June 5, 2024, the Parties participated in a full-day 5 mediation with Robert Meyer of JAMS. (Dkt. No. 340 at 7.) Although the Parties did not reach

6 a settlement agreement, they continued to work with Meyer and ultimately reached a settlement 7 in principle. (Id. at 7–8.) The Parties then informed the Court that they had reached a settlement 8 agreement. (Dkt. No. 335.) 9 On August 8, 2024, Plaintiff filed an unopposed motion for preliminary approval of the 10 settlement agreement, which creates a fund of $6,500,000 that will be used for court-approved 11 attorney fees and costs, any service award to Williams, costs of settlement notice and settlement 12 administration, and payments to class members who submit valid claims. (Dkt. No. 341-1 at 5; 13 Dkt. No. 340.) The Court granted the motion and approved the proposed class notice plan with 14 minimal changes. (Dkt. No. 348.) The settlement administrator then executed the notice

15 program. There were 18,246 claims filed, of which 10,786 were validated. (Dkt. No. 356 at 2.) 16 An additional 122 claims were submitted late but are otherwise valid. (Id.) An additional 7,356 17 claimants made timely claims that had some deficiency; the settlement administrator sent 18 deficiency letters those claimants, providing them the opportunity to cure and validate the 19 claims. (Id.) If attorney fees are approved as requested and only the already validated and late 20 but otherwise valid claims submitted to date are accepted, Class Counsel estimate that each 21 claimant will receive a payment of approximately $355. (Id.) If all the deficient claims are 22 cured and validated, each claimant would receive approximately $212. (Id.) No class members 23 opted out or objected to the settlement. (Dkt. No. 358 at 12.) 24 1 III DISCUSSION 2 A. The Requested Attorney Fees Are Reasonable 3 1. Attorney Fees 4 Plaintiff seeks approval for attorney fees in the amount of $2,166,450—one third of the 5 settlement fund. (Dkt. No. 348 at 7.) The Court has “an independent obligation to ensure that

6 the award, like the settlement itself, is reasonable, even if the parties have already agreed to an 7 amount.” In re Bluetooth Headset Prods. Liab. Litig., 654 F.3d 935, 941 (9th Cir. 2011). Courts 8 have discretion to choose between one of two methods for calculating a reasonable rate for a 9 class action settlement like this: the lodestar method, or the percentage-of-recovery method. Id. 10 at 942. The lodestar figure is calculated by “multiplying the number of hours the prevailing 11 party reasonably expended on the litigation (as supported by adequate documentation) by a 12 reasonable hourly rate for the region and for the experience of the lawyer.” Id. at 941. Under the 13 percentage of recovery method, “courts typically calculate 25% of the fund as the ‘benchmark’ 14 for a reasonable fee award, providing adequate explanation in the record of any ‘special

15 circumstances’ justifying a departure.” Id. at 942. 16 The “benchmark percentage should be adjusted, or replaced by a lodestar calculation, 17 when special circumstances indicate that the percentage recovery would be either too small or 18 too large in light of the hours devoted to the case or other relevant factors.” Six Mexican 19 Workers v. Ariz. Citrus Growers, 904 F.2d 1301, 1311 (9th Cir. 1990). Courts often consider a 20 number of factors to determine whether the requested fee is reasonable, including: (1) the results 21 achieved for the class; (2) the risk of continued litigation; (3) counsel’s performance; (4) the 22 contingent nature of the fee and financial burden carried by the plaintiff; and (5) awards in 23 similar cases. Vizcaino, 290 F.3d 1043, 1048–50, (9th Cir. 2002). Courts may also cross check 24 1 the percentage of recovery with the lodestar. Id. at 1050. Ultimately, “[t]he touchstone for 2 determining the reasonableness of attorneys’ fees in a class action is the benefit to the class.” 3 Lowery v. Rhapsody Int’l, 75 F.4th 985, 988 (9th Cir. 2023). 4 Here, Class Counsel asserts that “[a]n upward adjustment from the 25% benchmark is 5 appropriate not only because of the exceptional result for the class, but also because the

6 requested award represents a negative multiplier of 0.72 on Class Counsel’s lodestar of over 7 $2,991,553.” (Dkt. No.

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Williams v. PillPack LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/williams-v-pillpack-llc-wawd-2025.