1 2 3 4 5 6 7 8 UNITED STATES DISTRICT COURT 9 FOR THE EASTERN DISTRICT OF CALIFORNIA 10 11 MARK WHEELER, individually and on No. 1:22-cv-00459-NODJ-BAM behalf of all others similarly situated, 12 Plaintiff, 13 ORDER GRANTING DEFENDANT’S v. MOTION TO COMPEL ARBITRATION AND 14 DENYING AS MOOT DEFENDANT’S LG ELECTRONICS USA, INC., MOTION TO TRANSFER VENUE, OR IN 15 THE ALTERNATIVE, TO DISMISS Defendant. 16 (Doc. Nos. 18, 19, 30)
17 18 19 This matter is before the court on (1) the motion to transfer venue, or in the alternative, to 20 dismiss, and (2) the motion to compel arbitration filed by defendant LG Electronics USA, Inc., 21 (“LG”) on August 5, 2022, and February 23, 2023, respectively. (Doc. Nos. 18, 30.) In light of 22 the public health emergency posed by the COVID-19 pandemic, defendant’s motion to transfer 23 venue was taken under submission by the then-assigned district judge on the papers on August 8, 24 2022. (Doc. No. 20.) Defendant’s motion to compel arbitration was likewise taken under 25 submission on the papers on February 27, 2023. (Doc. No. 31.) For the following reasons, the 26 court will grant defendant’s motion to compel arbitration and deny as moot the motion to transfer 27 venue or dismiss. 28 ///// 1 BACKGROUND 2 A. Factual Background 3 Plaintiff Mark Wheeler filed a complaint initiating this putative class action on April 19, 4 2022, involving several models of defendant LG’s dishwashers.1 (Doc. No. 1.) Therein, plaintiff 5 alleges the following. Defendant LG knowingly sold dishwashers equipped with defective LED 6 control panels. (Id. at ¶ 4.) Specifically, according to plaintiff, the defect “allows moisture to 7 penetrate the Control Panels, damaging the sensitive electronic components housed therein.” (Id.) 8 The defect can make the control panels unresponsive, causing dishwashers to stop during a cycle 9 or fail to restart, which ultimately prevents consumers from using their dishwashers as expected 10 and intended. (Id.) Defendant knew or had reason to know of the defect since 2015 based on 11 consumer complaints. (Id. at ¶ 5); see also id. at 22 (providing a product review dated April 12, 12 2015, concerning, among other things, the replacement of a control panel). Defendant 13 acknowledged the defect on November 8, 2018, in a service bulletin made available only to its 14 authorized repair technicians but “failed to disclose and actively concealed this material fact from 15 Plaintiffs and the Class.” (Id. at ¶¶ 5, 6.) 16 Plaintiff’s allegations, as they relate to himself, are as follows. Plaintiff, a California 17 resident, purchased an LG dishwasher, model number LDT5678SS, from a Lowes Store in 18 Bakersfield, California on November 29, 2019. (Id. at ¶¶ 13, 14.) Prior to purchase, plaintiff 19 researched and reviewed several dishwashers on defendant’s website which were advertised as 20 energy efficient and helpful in the reduction of water consumption. (Id. at ¶ 15.) However, 21 neither defendant nor any of its representatives informed plaintiff of the dishwasher’s control 22 panel defect. (Id.) Following his purchase, in July of 2020, plaintiff contacted defendant 23 regarding the defect,2 at which point defendant provided a replacement control panel pursuant to 24 the product’s warranty. (Id. at ¶ 16.) In February of 2021, plaintiff’s replacement control panel 25
1 Specifically, this action involves “model numbers: LDF5545, LDP6797, LDT7797, LDT5665, 26 LDT5678, and LDT7808.” (Doc. No. 1 at ¶ 1.) 27 2 Plaintiff does not specifically allege how he first learned of the defect, though presumably, his 28 dishwasher began malfunctioning at that time, prompting him to contact defendant. 1 began malfunctioning by powering on and off during cycles. (Id. at ¶ 17.) “Upon inspection, the 2 technician concluded that the Control Panel would need to be replaced again[,]” which left 3 plaintiff with a defective dishwasher because by that point, the warranty had expired. (Id.) 4 Plaintiff does not allege that he contacted defendant a second time to replace the defective control 5 panel after the warranty had expired. 6 Plaintiff further alleges that defendant continues to provide consumers with replacement 7 control panels which suffer from the same moisture-penetration defect. (Id. at ¶¶ 8, 9.) 8 Defendant’s warranty allegedly “fails of its essential purpose[]” because “once LG’s one-year 9 ‘labor and parts’ warranty expires, LG claims the Defect does not exist, declines to provide 10 further warranty coverage, and requires consumers who have not purchased an extended warranty 11 to pay out of pocket to (temporarily) return their Class Dishwashers to proper working order[.]” 12 (Id. at ¶ 9.) Thus, plaintiff contends that defendant’s actions leave impacted consumers with the 13 unsatisfactory choice between purchasing a new defect-free dishwasher or paying for multiple 14 repairs on their defective dishwasher model. (See id. at ¶ 11.) 15 The warranty covering plaintiff’s particular dishwasher model contains an arbitration 16 provision stating: 17 ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES 18 YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU 19 CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE 20 SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. 21 22 (Doc. No. 30-3 at 57.) This provision appears in an owner’s manual which has been packaged 23 with all LG dishwashers since at least March 2018. (Doc. No. 30-2 at ¶ 4.) Specifically, the 24 above provision appears on the fifty-sixth page of the owner’s manual, and the relevant excerpts 25 quoted in this order are from the version of the owner’s manual that was revised on July 30, 2019, 26 and effective when plaintiff purchased his dishwasher in November 2019. (Id. at ¶¶ 7–16.) 27 In a paragraph defining terms, the owner’s manual provides that references to the term 28 “dispute” include “any dispute, claim or controversy of any kind whatsoever (whether based in 1 contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or 2 equitable theory) arising out of or relating in any way to the sale, condition or performance of the 3 product or this Limited Warranty.” (Doc. 30-3 at 59.) Regarding governing law, the owner’s 4 manual states that “[t]he law of the state of your residence shall govern this Limited Warranty and 5 any disputes between us except to the extent that such law is preempted by or inconsistent with 6 applicable federal law.” (Id.) The owner’s manual also sets forth the process for opting out of 7 arbitration: 8 Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate 9 in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer 10 purchaser’s purchase of the product by either: (i) sending an e-mail to optout@lge.com, with the subject line: “Arbitration Opt Out” or 11 (ii) calling 1-800-980-2973. 12 (Id. at 60.) Later, the same section provides that opting out will not affect the warranty’s 13 coverage and that “[i]f you keep this product and do not opt out, then you accept all terms and 14 conditions of the arbitration provision described above.” (Id.) 15 In addition to the arbitration provision contained within the owner’s manual, all LG 16 dishwashers have featured an arbitration notice both on the inside and outside of the product’s 17 packaging since at least March 2018 containing the following language: 18 By using this product, you agree that all disputes between you and LG arising out of or relating in any way to this product (including 19 but not limited to warranty disputes) shall be resolved exclusively through binding arbitration on an individual basis. The terms of the 20 arbitration agreement (including details on the procedure for resolving disputes) is available at www.lg.com/us/arbitration (USA) 21 or www.lg.com/ca_en/arbitration (Canada) and/or your owner’s manual or warranty. 22 23 (See Doc. No. 30-2 at ¶¶ 18–23.) 24 Plaintiff’s proposed class definitions are as follows: “Nationwide Class: All persons or 25 entities in the United States who purchased one or more LG Class Dishwashers. Or, in the 26 alternative, California Subclass: All persons or entities in California who purchased one or more 27 LG Class Dishwashers.” (Doc. No. 1 at ¶ 85.) 28 ///// 1 Based on the allegations summarized above, plaintiff asserts several causes of action on 2 behalf of himself and the putative class, including: breach of express warranty (Count I); breach 3 of implied warranty of merchantability (Count II); breach of written warranty under the 4 Magnuson-Moss Warranty Act, 15 U.S.C. §§ 2301, et seq. (Count III); violation of the Consumer 5 Legal Remedies Act (“CLRA”), California Civil Code §§ 1750, et seq. (Count IV); violation of 6 the False Advertising Law (“FAL”), California Business & Professions Code §§ 17500, et seq. 7 (Count V); violation of the Unfair Competition Law (“UCL”), California Business & Professions 8 Code §§ 17200, et seq. (Counts VI, VII, and VIII); common law fraud (Count IX); and unjust 9 enrichment (Count X). (Doc. No. 1.) 10 B. Procedural Background 11 As noted, plaintiff filed the complaint initiating this action on April 19, 2022. (Doc. No. 12 1.) Defendant was served with the summons on June 10, 2022. (Doc. No. 5.) Since that time, 13 the parties have agreed to, sought, and received several extensions of time that are relevant to the 14 pending motions. On July 1, 2022, the parties entered into a joint stipulation extending 15 defendant’s time to respond to the complaint by 28 days pursuant to Local Rule 144. (Doc. No. 16 8.) On July 26, 2022, the parties stipulated to an additional 7-day extension of defendant’s 17 deadline to respond to the complaint to August 5, 2022, which the court granted. (Doc. Nos. 12, 18 13.) Further, on August 2, 2022, the parties stipulated to a briefing schedule for defendant’s 19 anticipated motion to dismiss, under which plaintiff would have until August 26, 2022, to file an 20 opposition and defendant would have until September 16, 2022, to file a reply. (Doc. No. 15.) 21 The parties also requested to continue the initial scheduling conference and all related deadlines 22 until the pending motion to dismiss was decided. (Id.) On August 3, 2022, the parties’ proposed 23 briefing schedule was adopted by the court, and the initial scheduling conference was reset for 24 December 14, 2022. (Doc. No. 16.) 25 ///// 26 ///// 27 ///// 28 ///// 1 On August 5, 2022, defendant filed a motion to transfer venue, or in the alternative, to 2 dismiss plaintiff’s complaint (hereinafter “MTT&D”).3 (Doc. No. 18.) On September 15, 2022, 3 the parties filed a joint status report pursuant to the court’s August 31, 2022 minute order, in 4 which they were directed to provide their position with regard to whether a settlement conference 5 would be beneficial.4 (Doc. No. 25.) On November 23, 2022, the parties once again jointly 6 sought to continue the initial scheduling conference pending a ruling on the motion to dismiss and 7 that request was granted. (Doc. Nos. 28, 29.) 8 On February 23, 2023, defendant filed the pending motion to compel arbitration. (Doc. 9 No. 30.) This motion was filed a little less than eight-and-a-half months after the summons was 10 served and a little more than six-and-a-half months after the MTT&D was filed. The parties 11 again stipulated to an extended briefing schedule on the motion to compel arbitration and 12 requested a continuance of the initial scheduling conference pending a ruling on both of 13 3 Defendant also concurrently filed an unopposed request that the court take judicial notice of: 14 (1) the first amended complaint filed in the U.S. District Court for the District of New Jersey in 15 Simner v. LG Electronics USA, Inc., 2:21-cv-13322-SDW-CLW (D.N.J. November 22, 2021); (2) a copy of the dishwasher owner’s manual filed in the Simner action; and (3) a demand letter from 16 plaintiff dated March 10, 2022. (Doc. No. 19.) A court may “judicially notice a fact that is not subject to reasonable dispute because it: (1) is generally known within the trial court’s territorial 17 jurisdiction; or (2) can be accurately and readily determined from sources whose accuracy cannot reasonably be questioned.” Fed. R. Evid. 201(b). A court “may take notice of proceedings in 18 other courts, both within and without the federal judicial system, if those proceedings have a 19 direct relation to matters at issue.” United States v. Black, 482 F.3d 1035, 1041 (9th Cir. 2007). Here, the filings in the Simner action deal with the same alleged dishwasher defect at issue in this 20 case and are either partially copied or referenced in plaintiff’s complaint. (See Doc. No. 1 at ¶¶ 54, 55.) Accordingly, these documents have a direct relation to matters at issue here and will be 21 judicially noticed. Next, because plaintiff’s demand letter is incorporated by reference at paragraph 147 of the complaint, the court will take judicial notice of that letter as well. See 22 Corbett v. PharmaCare U.S., Inc., 567 F. Supp. 3d 1172, 1183 (S.D. Cal. 2021) (granting request 23 for judicial notice of demand letter). Therefore, defendant’s request for judicial notice (Doc. No. 19) will be granted. 24 4 In their joint status report, the parties note that “LG’s Motion to Transfer Venue is based, in 25 part, on the [Simner action].” (Doc. No. 25 at 2.) Seemingly due to the similarities between the present action and the Simner action, all counsel for the parties in both actions engaged in 26 settlement negotiations on September 7, 2022, which appear to have been unsuccessful. (Id. at 3.) 27 As of the date of this order, the Simner action is moving forward on the plaintiff’s claim of breach of express warranty, which is the “sole remaining viable claim in [that] matter.” Simner v. LG 28 Elecs. USA, Inc., 2:21-cv-13322-SDW-CLW, Order, Doc. No. 45 at 1 (D.N.J. May 1, 2023). 1 defendant’s motions. (Doc. Nos. 32, 33.) These requests were granted on March 3, 2023. (Doc. 2 Nos. 34, 35.) The initial scheduling conference in this case is now scheduled for April 25, 2024. 3 (Doc. Nos. 39, 40.) 4 Plaintiff filed an opposition to defendant’s motion to compel arbitration on April 10, 2023, 5 and defendant filed its reply on April 27, 2023. (Doc. Nos. 36, 37.) On May 24, 2023, defendant 6 filed a notice of supplemental authority, providing this court with a copy of the May 1, 2023 order 7 granting LG’s motion to dismiss certain claims in the Simner action. (Doc. No. 38.) 8 LEGAL STANDARD5 9 The Federal Arbitration Act (“FAA”) governs arbitration agreements. 9 U.S.C. § 2. 10 “Section 2 of the statute makes arbitration agreements ‘valid, irrevocable, and enforceable, save 11 upon such grounds as exist at law or in equity for the revocation of any contract.’” Viking River 12 Cruises, Inc. v. Moriana, 142 S. Ct. 1906, 1917 (2022) (quoting 9 U.S.C. § 2). “As we have 13 interpreted it, this provision contains two clauses: An enforcement mandate, which renders 14 agreements to arbitrate enforceable as a matter of federal law, and a saving clause, which permits 15 invalidation of arbitration clauses on grounds applicable to ‘any contract.’” Id. (citing AT&T 16 Mobility LLC v. Concepcion, 563 U.S. 333, 339–340 (2011)). 17 A party seeking to enforce an arbitration agreement may petition the court for “an order 18 directing the parties to proceed to arbitration in accordance with the terms of the agreement.” 19 9 U.S.C. § 4. To rule on a motion to compel arbitration, a court must determine: (1) whether a 20 valid agreement to arbitrate exists and, if it does, (2) whether the agreement encompasses the 21 dispute at issue. Boardman v. Pac. Seafood Grp., 822 F.3d 1011, 1017 (9th Cir. 2016). 22 “Arbitration is a matter of contract, and the FAA requires courts to honor parties’ expectations.” 23 Concepcion, 563 U.S. at 351. However, parties may use general contract defenses to invalidate 24 an agreement to arbitrate. See id. at 339. Thus, a court should grant a motion to compel 25 arbitration of a dispute only where it is satisfied that neither the agreement’s formation nor 26
27 5 Because the court will grant defendant’s motion to compel arbitration for the reasons explained below, the court need not recite the legal standards applicable to plaintiff’s MTT&D, which will 28 be denied as having been rendered moot by this order. 1 enforceability or applicability to the dispute is in issue. See Granite Rock Co. v. Int’l Bhd. of 2 Teamsters, 561 U.S. 287, 299–300 (2010). “Where a party contests either or both matters, ‘the 3 court’ must resolve the disagreement[,]” id., “because a party cannot be required to submit to 4 arbitration any dispute which he has not agreed so to submit.” Knutson v. Sirius XM Radio Inc., 5 771 F.3d 559, 565 (9th Cir. 2014) (quoting United Steelworkers of Am. v. Warrior & Gulf Nav. 6 Co., 363 U.S. 574, 582 (1960)). If a valid arbitration agreement encompassing the dispute exists, 7 arbitration is mandatory. Dean Witter Reynolds Inc. v. Byrd, 470 U.S. 213, 218 (1985). 8 Because arbitration is a creation of contract, a court may compel arbitration only when 9 there is a “clear agreement” to arbitrate between the parties. Davis v. Nordstrom, Inc., 755 F.3d 10 1089, 1092–93 (9th Cir. 2014) (citations omitted). “In determining whether the parties have 11 agreed to arbitrate a particular dispute, federal courts apply state-law principles of contract 12 formation.” Berman v. Freedom Fin. Network, LLC, 30 F.4th 849, 855 (9th Cir. 2022) (citing 13 First Options of Chi., Inc. v. Kaplan, 514 U.S. 938, 944 (1995)). Under section 3 of the FAA, a 14 court, “upon being satisfied that the issue involved . . . is referable to arbitration under such an 15 agreement, shall on application of one of the parties stay the trial of the action until such 16 arbitration has been had in accordance with the terms of the agreement.” 9 U.S.C. § 3. 17 ANALYSIS 18 A. Waiver 19 Before considering the validity and applicability of the arbitration clause to the dispute at 20 hand, the court will first address the contested issue of waiver. Plaintiff argues that defendant has 21 waived its right to compel arbitration because defendant knew of its right to arbitrate, delayed 22 asserting that right, and instead engaged in actions consistent with the intent to litigate the matter 23 in federal court—specifically, by filing the MTT&D. (See Doc. No. 36 at 11–14.) Defendant 24 argues that plaintiff has failed to meet his burden of establishing waiver and that filing a motion 25 to dismiss prior to a motion to compel arbitration, without more, is not enough to constitute 26 waiver of the right to compel arbitration. (See Doc. No. 37 at 12–15.) The court finds 27 defendant’s argument on this point to be persuasive. 28 ///// 1 Prior to the Supreme Court’s decision in Morgan v. Sundance, Inc., 596 U.S. 411 (2022), 2 the Ninth Circuit had crafted an arbitration-specific waiver test.6 See Armstrong v. Michaels 3 Stores, Inc., 59 F.4th 1011, 1014 (9th Cir. 2023). Under that test, “parties arguing that their 4 opponent waived the right to arbitrate bore ‘the heavy burden of demonstrating: (1) knowledge of 5 an existing right to compel arbitration; (2) intentional acts inconsistent with that existing right; 6 and (3) prejudice to the person opposing arbitration from such inconsistent acts.’” Id. (quoting 7 Newirth ex rel. Newirth v. Aegis Senior Cmtys., LLC, 931 F.3d 935, 940 (9th Cir. 2019)). 8 However, the Supreme Court in Morgan found it “wrong to condition a waiver of the right to 9 arbitrate on a showing of prejudice[]” in light of the FAA’s “policy favoring arbitration.” 10 Morgan, 596 U.S. 411, 417–19 (2022). This was particularly so, the court concluded, because 11 that policy “make[s] ‘arbitration agreements as enforceable as other contracts, but not more so.’” 12 Id. at 418 (quoting Prima Paint Corp. v. Flood & Conklin Mfg. Co., 388 U.S. 395, 404, n. 12 13 (1967)). The court also noted that “[o]utside the arbitration context, a federal court assessing 14 waiver does not generally ask about prejudice.” Morgan, 596 U.S. at 417. 15 In light of the Supreme Court’s decision in Morgan, the burden on the party opposing 16 arbitration is the same as in any other contractual context and is no longer “heavy.” Armstrong, 17 59 F.4th at 1014–15. The party opposing arbitration and asserting waiver must now show “(1) 18 knowledge of an existing right to compel arbitration and (2) intentional acts inconsistent with that 19 existing right.” Hill v. Xerox Bus. Servs., LLC, 59 F.4th 457, 468 (9th Cir. 2023). The Ninth 20 Circuit has also recognized that “the body of caselaw in this Circuit applying these two elements 21 remains good law following Morgan.” Id. at 460. 22 With respect to the first element, plaintiff has sufficiently demonstrated that defendant had 23 knowledge of an existing right to arbitrate. Plaintiff asserts it is indisputable that defendant had 24 knowledge because the arbitration agreement was written and published by defendant. (Doc. No. 25 36 at 12.) Defendant does not dispute this point, implicitly conceding that it was aware of its 26 right to arbitrate pursuant to the arbitration provision in its warranty. (See Doc. No. 37 at 12–14.) 27 6 Because neither party has provided a completely accurate legal standard for waiver in the 28 arbitration context, the court finds it appropriate to summarize the applicable precedent here. 1 Concerning the second element, “[t]here is no concrete test to determine whether a party 2 has engaged in acts that are inconsistent with its right to arbitrate.” Martin v. Yasuda, 829 F.3d 3 1118, 1125 (9th Cir. 2016). Instead, the totality of the parties’ actions should be considered. Hill, 4 59 F.4th at 471. 5 We find this element satisfied when a party chooses to delay his right to compel arbitration by actively litigating his case to take advantage 6 of being in federal court. See Van Ness Townhouses v. Mar Indus. Corp., 862 [F.2d] 754, 756, 759 (9th Cir. 1988) (finding waiver when 7 party answered complaints, moved to dismiss the action, and did not claim a right to arbitration in any of the pleadings); Kelly v. Pub. Util. 8 Dist. No. 2, 552 Fed. App’x. 663, 664 (9th Cir. 2014) (finding this element satisfied when the parties “conducted discovery and litigated 9 motions, including a preliminary injunction and a motion to dismiss”). A statement by a party that it has a right to arbitration in 10 pleadings or motions is not enough to defeat a claim of waiver. See In Re Mirant Corp. v. Castex Energy, Inc., 613 F.3d 584, 591 (5th 11 Cir. 2010) (“A party cannot keep its right to demand arbitration in reserve indefinitely while it pursues a decision on the merits before 12 the district court.”); Hooper v. Advance Am., Cash Advance Ctrs. of Missouri, Inc., 589 F.3d 917, 923 (8th Cir. 2009) (“A reservation of 13 rights is not an assertion of rights.”). 14 Id. (quoting Martin, 829 F.3d at 1125). 15 Here, the court concludes that defendant has not acted in a way that is inconsistent with its 16 right to arbitrate. Plaintiff’s arguments on this point largely focus on timing, noting that 17 defendant waited eight months after being served with the summons and nearly one year after 18 receiving notice of the suit (via plaintiff’s demand letter) before asserting a right to arbitrate this 19 dispute. (See Doc. No. 36 at 12–13.) In the decisions cited by plaintiff in his opposition to the 20 pending motion to compel arbitration, courts have found waiver under somewhat similar 21 timeframes. See Augusta v. Keehn & Assocs., 193 Cal. App. 4th 331, 338 (2011) (six-and-a-half 22 months between filing lawsuit and motion to compel arbitration); Guess?, Inc. v. Superior Ct., 79 23 Cal. App. 4th 553, 556 (2000) (four months between filing lawsuit and motion to compel 24 arbitration); Kaneko Ford Design v. Citipark, Inc., 202 Cal. App. 3d 1220, 1228 (1988) (five-and- 25 a-half months between filing lawsuit and motion to compel arbitration). However, timeliness 26 alone is not the dispositive factor. In each of the cases cited by plaintiff there were additional 27 actions taken by the defendant that were inconsistent with the assertion of a right to arbitrate 28 which are not present in this case. 1 In Augusta, despite the arbitration clause’s prohibition on discovery, the party later 2 seeking to compel arbitration scheduled a deposition, propounded form interrogatories, and 3 sought information relating to the merits of the case. Augusta, 193 Cal. App. 4th at 339–40. In 4 Guess?, Inc., the party seeking to compel arbitration had “fully participated in the discovery 5 process,” and took full advantage of the opportunity to test the validity of the plaintiff’s claims 6 both legally and factually—all while remaining silent on the subject of arbitration. Guess?, Inc., 7 79 Cal. App. 4th at 558. In Kaneko, an answer to the complaint had been filed and the party 8 seeking arbitration was able to obtain insight into the opponent’s defenses and legal strategies 9 based on that filing. Kaneko, 202 Cal. App. 3d at 1228. 10 In this case, the discovery phase of the litigation has not commenced. Defendant has not 11 filed an answer. Instead, the parties have jointly sought continuances of the initial scheduling 12 conference until the court rules on defendant’s pending motions. Any insights into legal 13 strategies are limited since defendant’s motion to dismiss merely challenges the sufficiency of the 14 complaint as opposed to setting forth affirmative defenses which may later be at issue in any 15 arbitration proceeding. 16 To be sure, even the decisions that were recently cited by the Ninth Circuit in Hill in 17 laying out the applicable legal standard—Van Ness Townhouses and Martin, in both of which the 18 court found that arbitration had been waived—are also distinguishable from the present case. In 19 Van Ness, a pre-trial conference order providing for a jury trial was approved by both parties and 20 issued by the district court, and the party seeking to compel arbitration “chose instead to litigate 21 actively the entire matter—including pleadings, motions, and approving a pre-trial conference 22 order—and did not move to compel arbitration until more than two years after the appellants 23 brought the action.” Van Ness, 862 F.2d at 756, 759. In Martin, the party seeking to compel 24 arbitration devoted “considerable time and effort” to a joint stipulation structuring the litigation, 25 entered into a protective order, answered discovery, and conducted a deposition. Martin, 829 26 F.3d at 1126 (“The defendants did not even note their right to arbitration until almost a year into 27 the litigation . . . . Indeed, fourteen months into the litigation, they told the district judge and 28 opposing counsel that they were likely ‘better off’ in federal court.”). 1 Despite the plain differences between Martin and the present case, there is one notable 2 similarity. Namely, the Ninth Circuit in Martin considered the defendants’ filing of a motion to 3 dismiss on a key merits issue as “conduct inconsistent with [the] right to arbitrate.” Id. “When 4 defendants move for dismissal with prejudice on a key merits issue that would preclude relief as 5 to one or more of plaintiffs’ claims, as they did here, they are seeking a ruling on the merits.” Id. 6 at n.4. Here, in the pending MTT&D, defendant has sought a dismissal of plaintiff’s complaint 7 with prejudice.7 (Doc. No. 18 at 2.) Although the Ninth Circuit in both Van Ness and Martin 8 made clear that such an action is inconsistent with the assertion of the right to arbitrate, the 9 present case lacks key commonalities of discovery and case management procedures which 10 impedes the court reaching the simple conclusion that defendant waived its right to arbitrate by 11 filing the MTT&D. See Hill, 59 F.4th at 471 n.16 (emphasizing the need to apply a holistic, 12 rather than individualized approach to determine waiver). 13 Under this holistic approach, the totality of defendant’s conduct in this case still raises 14 questions. For example, defendant’s unprompted request for oral argument on the MTT&D 15 seemingly indicated a preference to litigate this matter in federal court. (Doc. No. 25 at 3.) 16 Additionally, defendant’s delay in moving to compel arbitration is also relevant to the waiver 17 determination. Defendant has not informed the court of the particular date it became aware of its 18 right to compel arbitration. However, because the arbitration clause here was written and 19 published by defendant, defendant conceivably could have discovered its applicability to the 20 instant action after receiving plaintiff’s demand letter on March 12, 2022; or on June 10, 2022, 21 after being served with the summons. At the very latest, defendant clearly should have known of
22 7 Plaintiff raises an additional argument, citing an Eighth Circuit opinion in support of the 23 assertion that the portion of defendant’s MTT&D addressing the transfer of this case constitutes additional evidence of its intent to litigate this matter in federal court. (Doc. No. 36 at 13 n.2) 24 (citing Messina v. N. Cent. Distrib., Inc., 821 F.3d 1047, 1050 (8th Cir. 2016)). However, unlike in this case, in Messina, the litigation machinery was “substantially invoked” by way of a removal 25 to federal court, the filing of an answer, participation in a pre-trial hearing, and the filing of a scheduling report which recommended the setting of a trial date and discovery deadlines. 26 Moreover, the defendant in Messina moved to compel arbitration after receiving an unfavorable 27 decision from the court on its motion to transfer. Messina, 821 F.3d at 1050–51. For these reasons, the undersigned does not find plaintiff’s argument and reliance on the Eighth Circuit’s 28 decision in Messina to be persuasive. 1 its right to arbitrate on August 22, 2022, after first speaking with counsel in the related Simner 2 action filed in the District of New Jersey regarding a “potential early resolution” of both actions. 3 (See supra n.4; Doc. No. 25 at 3 n.1.) Here, the aforementioned lack of case development 4 indicates that defendant has not “actively litigat[ed its] case to take advantage of being in federal 5 court.” Martin, 829 F.3d at 1125. Considering defendant’s actions taken in this case as a whole, 6 even if defendant discovered its right to compel arbitration as early as March 12, 2022, the court 7 is not convinced that the resulting eleven-and-a-half month interval before moving to compel 8 arbitration amounts to “extended silence and delay[.]” Alvarez v. Sheraton Operating Corp., No. 9 22-55749, 2023 WL 2491279, at *1 (9th Cir. 2023)8 (emphasis added) (quoting Martin, 829 F.3d 10 at 1125); see also Armstrong, 59 F.4th at 1016 (finding no waiver where the motion to compel 11 arbitration was made within one year after the complaint was filed). Due to the absence of any 12 discovery being conducted, an answer being filed, or meaningful case management proceedings 13 being conducted in the present action, the court finds that defendant’s conduct in this litigation 14 has not been inconsistent with its pending assertion of the right to arbitrate. 15 Having found that defendant has not waived its right to arbitration in this dispute. The 16 court will now turn to address whether the arbitration agreement is valid, and if so, whether this 17 dispute is covered by that agreement. 18 B. Validity of the Arbitration Agreement 19 The parties do not dispute that California law governs the issue of the validity of the 20 arbitration agreement. (See Doc. Nos. 30-1, 36.) In its motion to compel arbitration, defendant 21 maintains that the agreement is valid because it was conspicuous, properly supported by 22 consideration, and that plaintiff’s failure to opt out of arbitration and continued use of the 23 dishwasher demonstrate his assent to be bound by the agreement. (Doc. No. 30-1 at 10–20.) In a 24 single paragraph in the introduction section of his opposition, plaintiff summarily argues— 25 without providing any supporting legal authority—that defendant has failed to establish that 26 consumers would have notice of the arbitration agreement. (Doc. No. 36 at 4–5.) Plaintiff then 27 8 Citation to this unpublished Ninth Circuit opinion is appropriate pursuant to Ninth Circuit Rule 28 36-3(b). 1 sets forth two additional validity arguments. (Id. at 6–11.) First, plaintiff contends that the 2 arbitration agreement is invalid in light of the California Supreme Court’s holding in McGill v. 3 Citibank, N.A., 2 Cal. 5th 945 (2017) because it is as an improper attempt to preclude plaintiff 4 from seeking public injunctive relief, and thus violates what is referred to as “the McGill rule.” 5 (Id. at 6–10.) Second, plaintiff argues that the arbitration agreement is unconscionable and 6 therefore unenforceable. (Id. at 10–11.) The court will examine each of plaintiff’s arguments in 7 this regard below. 8 1. Notice 9 Plaintiff’s barebones argument regarding a lack of notice impliedly challenges the 10 existence of a valid arbitration agreement because without notice, consumers could not consent to 11 arbitrate their claims. See Jackson v. Amazon.com, Inc., 65 F.4th 1093, 1098 (9th Cir. 2023) 12 (“The Supreme Court has emphasized the necessity of consent in the arbitration context[.]”). 13 Because plaintiff’s notice argument does not implicate or contest other elements of contract 14 formation, the only dispute for the court to resolve is whether defendant has established mutual 15 consent under California law. 16 “[T]he party seeking to compel arbitration . . . bears the burden of proving the existence of 17 an agreement to arbitrate by a preponderance of the evidence.” Johnson v. Walmart Inc., 57 F.4th 18 677, 681 (9th Cir. 2023) (citing Knutson v. Sirius XM Radio Inc., 771 F.3d 559, 565 (9th Cir. 19 2014)). Under California law, “[i]t is essential to the existence of a contract that there should be: 20 (1) [p]arties capable of contracting; (2) [t]heir consent; (3) [a] lawful object; and, (4) [a] sufficient 21 cause or consideration.” Cal. Civ. Code § 1550. “A contract for sale of goods may be made in 22 any manner sufficient to show agreement, including conduct by both parties which recognizes the 23 existence of such a contract.” Cal. Com. Code § 2204(1). Thus, in considering the mutual 24 consent element of contract formation, “[c]ourts must determine whether the outward 25 manifestations of consent would lead a reasonable person to believe the offeree has assented to 26 the agreement.” Knutson, 771 F.3d at 565 (citing Meyer v. Benko, 55 Cal. App. 3d 937, 942–43 27 (1976)). 28 ///// 1 Generally, silence does not constitute acceptance of an offer. Norcia v. Samsung 2 Telecomms. Am., LLC, 845 F.3d 1279, 1284 (9th Cir. 2017) (citing Golden Eagle Ins. Co. v. 3 Foremost Ins. Co., 20 Cal. App. 4th 1372, 1385 (1993)). However, “an offeree, knowing that an 4 offer has been made to him but not knowing all of its terms, may be held to have accepted, by his 5 conduct, whatever terms the offer contains.” In re Holl, 925 F.3d 1076, 1083 (9th Cir. 2019) 6 (citing Windsor Mills, Inc. v. Collins & Aikman Corp., 25 Cal. App. 3d 987, 992 (1972)). 7 In the context of adhesive consumer contracts, “[t]here is no special rule . . . that an 8 offeror . . . specifically highlight or otherwise bring an arbitration clause to the attention of the 9 consumer to render the clause enforceable.” Id. (citing Sanchez v. Valencia Holding Co., LLC, 61 10 Cal. 4th 899, 914 (2015)). Yet, “an offeree, regardless of apparent manifestation of his consent, 11 is not bound by inconspicuous contractual provisions of which he was unaware, contained in a 12 document whose contractual nature is not obvious.” Jackson, 65 F.4th at 1099 (citing Long v. 13 Provide Com., Inc., 245 Cal. App. 4th 855, 862, (2016)). For an arbitration provision included 14 with the purchase of a product to be enforceable, the circumstances must be such that a 15 reasonable person in the purchaser’s position “would have known about the arbitration provision 16 and known that using the [product] constituted acceptance of that provision.” In re Samsung 17 Galaxy Smartphone Mktg. & Sales Pracs. Litig., 298 F. Supp. 3d 1285, 1293 (N.D. Cal. 2018) 18 (citing Knutson, 771 F.3d at 566). 19 In this case, the court finds a sufficient basis for concluding that plaintiff had notice of the 20 arbitration agreement. As noted above, the arbitration provision appeared on the fifty-sixth page 21 of the owner’s manual which is provided to consumers along with their dishwashers. (Doc. No. 22 30-3 at 57.) The text of the provision is capitalized and the words “arbitration notice” appear in 23 bold typeface. (Id.) A similar arbitration notice appears both on the outside and inside of the 24 dishwasher’s packaging and provides reference to the complete arbitration provision contained 25 within the owner’s manual and on defendant’s website. (Doc. No. 30-2 at ¶¶ 20, 22.) While the 26 notice on the outside of the packaging is bold and the font size is small compared to surrounding 27 text, the notice on the inside of the packaging is of similar size to surrounding text and contains a 28 larger, capitalized “arbitration notice” heading. (See id.) Prior to using their dishwasher, a 1 reasonable purchaser would likely view the arbitration notice on the inside of the packaging 2 because it is physically taped over installation information. (Id.) Even if the purchaser never 3 followed the reference to read the complete arbitration provision appearing online or in the 4 owner’s manual, they would still have notice that “[b]y using this product, you agree that all 5 disputes between you and LG arising out of or relating in any way to this product (including but 6 not limited to warranty disputes) shall be resolved exclusively through binding arbitration on an 7 individual basis.” (Id.) 8 The decision in In re Samsung Galaxy Smartphone Mktg. & Sales Pracs. Litig. is 9 instructive on this issue. There, notice of an arbitration provision was established from an 10 outside-the-box reference to “additional terms and conditions” coupled with language contained 11 within guidebooks on the inside of the box stating that use of the smartphones would constitute 12 acceptance of the additional terms and conditions. 298 F. Supp. 3d at 1294–97. Notably, the 13 purchasers in Samsung would have seen no reference to arbitration until they flipped the cover 14 page in the guidebook. Id. at 1295. In contrast, the arbitration notices here first appear to a 15 purchaser on the outside of the dishwasher’s box and—if unnoticed there—would have become 16 apparent upon opening the packaging and attempting to install the dishwasher. Moreover, as in 17 Samsung, the arbitration notices accompanying the dishwasher make clear to the consumer that 18 use of the product constitutes acceptance of the arbitration agreement. Id. at 1294–95 (“The 19 language ‘[b]y using this device, you accept’ prompts consumers to read the guidebook and 20 indicates that using the device would subject the consumer to contractual terms.”). The district 21 court in Samsung also reasoned that the purchasers’ ability to opt out of the arbitration agreement 22 without penalty, but failure to do so, further confirmed their agreement to arbitrate. Id. at 1296. 23 Here, it appears that plaintiff likewise made no attempt to opt out of arbitration despite having the 24 opportunity to do so without penalty. 25 The district court’s decision in Hoekman v. Tamko Bldg. Prod., Inc., No. 2:14-cv-01581- 26 TLN-KJN, 2015 WL 9591471 (E.D. Cal. Aug. 26, 2015) is also instructive in resolving the issue 27 posed by the pending motion. In Hoekman, purchasers of roof shingles alleged that they never 28 saw an arbitration agreement because the packaged shingles were delivered directly to the 1 contractors performing the work on their home. Hoekman, 2015 WL 9591471 at *1. The district 2 court nonetheless determined that the purchasers knew or should have known of the arbitration 3 agreement based on their comparison shopping and reliance on advertising and marketing 4 material that merely referenced the limited warranty for the shingles. Id. at *3–4. In this case, 5 plaintiff alleges he “relied on the existence and length of the express warranties in deciding 6 whether to purchase the Class Dishwashers.” (Doc. No. 1 at ¶ 129.) If this is true, plaintiff would 7 have also seen the arbitration provision because it appears on the first page of defendant’s 8 warranty. (See Doc. No. 30-3 at 57.) 9 For all of these reasons, the court finds that plaintiff had notice of the arbitration 10 agreement. Accordingly, defendant has satisfied its burden with respect to establishing mutual 11 consent under California law. 12 2. The McGill Rule 13 Next, plaintiff argues that because the arbitration provision at issue here requires all 14 disputes to be resolved in arbitration on an individual basis, he is precluded from seeking public 15 injunctive relief in violation of the McGill rule. (See Doc. No. 36 at 6–11.) This argument is 16 flawed because it is based on a misconstruing of the language of the arbitration provision. 17 In McGill, the California Supreme Court held that “a provision in any contract . . . that 18 purports to waive, in all fora, the statutory right to seek public injunctive relief . . . is invalid and 19 unenforceable under California law.” 2 Cal. 5th at 962. The court found such waivers to be at 20 odds with California Civil Code § 3513 which provides that “a law established for a public reason 21 cannot be contravened by a private agreement.” Cal. Civ. Code § 3513. The court in McGill 22 explained that California law 23 distinguishe[s] between private injunctive relief—i.e., relief that primarily resolves a private dispute between the parties and rectifies 24 individual wrongs and that benefits the public, if at all, only incidentally—and public injunctive relief—i.e., relief that by and 25 large benefits the general public and that benefits the plaintiff, if at all, only incidentally and/or as a member of the general public. 26 27 Hodges v. Comcast Cable Commc’ns, LLC, 21 F.4th 535, 541 (9th Cir. 2021) (quoting McGill, 2 28 Cal. 5th at 955). The California Supreme Court in McGill went on to say that “[b]y definition, the 1 public injunctive relief available under the UCL, the CLRA, and the false advertising law . . . is 2 primarily ‘for the benefit of the general public.’” McGill, 2 Cal. 5th at 961 (quoting Broughton v. 3 Cigna Healthplans of Cal., 21 Cal. 4th 1066, 1082 (1999)). The arbitration provision at issue in 4 McGill was accordingly found to be invalid and unenforceable because it waived the plaintiff’s 5 right to seek public injunctive relief in any forum. Id. at 956, 961.9 6 Here, in contrast, plaintiff is not precluded from seeking public injunctive relief in any 7 forum, so the McGill rule does not render the arbitration provision invalid. Although the 8 arbitration provision at issue here requires all disputes to be resolved in arbitration on an 9 individual basis, it says nothing that would limit the relief available to a party in arbitration. (See 10 Doc. No. 30-3 at 57–60.) Plaintiff rests his argument on procedural grounds (the requirement to 11 individually arbitrate disputes) but fails to explain how an award of public injunctive relief would 12 be precluded in arbitration. (Doc. No. 36 at 8) (“The arbitration provision only allows an 13 individual consumer to pursue his or her own individual dispute.”) (emphasis in original). 14 Applicable here, the definition of the term “dispute” which includes “any dispute, claim or 15 controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, 16 ordinance, fraud, misrepresentation or any other legal or equitable theory[,])” further clarifies 17 that plaintiff would be free to seek the public injunctive relief he desires under the CLRA, UCL, 18 and FAL. (Doc. No. 30-3 at 59) (emphasis added); see also DiCarlo v. MoneyLion, Inc., 988 19 F.3d 1148, 1156 (9th Cir. 2021) (relying on the decisions in Blair and McGill to find that an 20 arbitration agreement’s prohibition on acting as a private attorney general did not prevent the 21 plaintiff from securing public injunctive relief in arbitration); In re Tesla Advanced Driver 22 Assistance Systems Litigation, No. 22-cv-05240-HSG, 2023 WL 6391477, at *7 (N.D. Cal. Sept. 23 9 The Ninth Circuit has held that the FAA does not preempt the McGill rule. Blair v. Rent-A- 24 Ctr., Inc., 928 F.3d 819, 830–31 (9th Cir. 2019). In Blair, several of the plaintiff’s claims were severed from the scope of arbitration pursuant to the holding in McGill because one paragraph in 25 the arbitration agreement at issue provided that “arbitration shall be conducted on an individual basis, and that neither you nor [Rent-A-Center] may seek, nor may the Arbitrator award, relief 26 that would affect [Rent-A-Center] account holders other than you.” Id. at 823, 831. This 27 paragraph directly contravened an award of public injunctive relief. Id. Additionally, because a different paragraph of the agreement allowed either party to compel all disputes to be resolved in 28 arbitration, the plaintiff was prevented from seeking public injunctive relief in any forum. Id. 1 30, 2023) (“The Ninth Circuit has since interpreted California case law to establish that if a 2 contract allows plaintiffs to seek public injunctive relief through arbitration, it does not violate the 3 McGill rule and is enforceable.”); Lira v. National Distribution Centers, LLC, No. EDCV 21-672 4 JGB (KKx), 2023 WL 8053857, at *5-6 (C.D. Cal. Apr. 19, 2023). 5 Still, plaintiff insists that because the arbitration provision here provides that “[a]ny 6 dispute between you and LG shall not be combined or consolidated with a dispute involving any 7 other person’s or entity’s product or claim[,]” he cannot seek public injunctive relief. (Doc. No. 8 36 at 8.) Read in context, this language clearly goes to the procedure the parties will agree to 9 adopt as opposed to imposing limitations on their substantive rights—in fact, the language 10 appears under a section of the agreement titled “procedure for resolving disputes” and is 11 immediately followed by the specification that disputes should not proceed as part of a class or 12 representative action. (Doc. No. 30-3 at 59.) Moreover, in contrast to Blair and McGill, there is 13 no provision here that explicitly limits the relief available in arbitration. See McGill, 2 Cal. 5th at 14 952 (“the arbitrator may award relief only on an individual (non-class, non-representative) 15 basis.”); Blair, 928 F.3d at 823 (“nor may the Arbitrator award, relief that would affect [Rent-A- 16 Center] account holders other than you.”). In short, plaintiff’s interpretation of the arbitration 17 provision in this case is unpersuasive. 18 To be sure, the arbitration provision here provides that arbitration will be “administered 19 by the American Arbitration Association (‘AAA’) and will be conducted before a single arbitrator 20 under the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is 21 initiated . . . and under the procedures set forth in this section.” (Doc. No. 30-3 at 59.) This 22 language once again clarifies that the section “procedure for resolving disputes” is in fact 23 procedural. Furthermore, as another California district court has recognized, the AAA Rules 24 “permit arbitrators to award any ‘remedy’ or ‘relief’ available to a litigant in court.” Hill v. BBVA 25 USA, No. 20-cv-1016 JLS (WVG), 2021 WL 2206477, at *4 (S.D. Cal. June 1, 2021) (citing 26 AAA, Consumer Arbitration Rules, Rule 44(a)). Therefore, it appears clear to this court that 27 “[plaintiff] is free to seek public injunctive relief in individual arbitration.” (Doc. No. 37 at 9.) 28 ///// 1 For all of these reasons, application of the McGill rule does not invalidate the arbitration 2 provision here.10 3 3. Unconscionability 4 Finally, plaintiff argues that the arbitration provision in this case is both procedurally and 5 substantively unconscionable. (Doc. No. 36 at 10–11.) Plaintiff asserts that the arbitration 6 provision is procedurally unconscionable because it was presented to him as a contract of 7 adhesion on a take-it-or-leave-it basis by a party of superior bargaining power. (Id.) As to 8 substantive unconscionability, plaintiff contends there is a lack of mutuality based on the 9 requirement that only consumers must provide a 30-day notice prior to commencing arbitration 10 proceedings. (Id. at 11.) Defendant rebuts both of these arguments, asserting that there is no 11 procedural unconscionability due to plaintiff having the opportunity to opt out of arbitration, and 12 there is no substantive unconscionability based on the fact that the arbitration provision subjects 13 both parties to the arbitral forum. (Doc. No. 37 at 10–12.) The court finds defendant’s arguments 14 in this regard to be persuasive and as discussed more fully below, concludes that plaintiff has 15 failed to meet his burden of establishing unconscionability. 16 “Under California law, ‘the party opposing arbitration bears the burden of proving any 17 defense, such as unconscionability.’” Bielski v. Coinbase, Inc., 87 F.4th 1003, 1013 (9th Cir. 18 2023) (quoting Pinnacle Museum Tower Assn. v. Pinnacle Mkt. Dev. (US), LLC, 55 Cal. 4th 223, 19 236 (2012)). A finding that a contract or clause was unconscionable at the time it was made 20 allows the court to refuse to enforce the contract, enforce the remainder of the contract without 21 the unconscionable clause, or limit the application of any unconscionable clause to avoid any 22 unconscionable result. Cal. Civ. Code § 1670.5(a). Unconscionability has both procedural and 23 substantive elements, “the former focusing on oppression or surprise due to unequal bargaining 24 power, the latter on overly harsh or one-sided results.” AT&T Mobility LLC v. Concepcion, 563 25 U.S. 333, 340 (2011) (quoting Armendariz v. Found. Health Psychcare Servs., Inc., 24 Cal. 4th 26
27 10 Because the court finds the arbitration agreement to be valid, the court need not address the parties’ respective arguments with regard to what effect a finding of invalidity would have on the 28 entirety of the arbitration agreement. 1 83, 114 (2000)) (internal quotation marks omitted). These elements must both be shown to 2 establish the unconscionability defense, but they need not be present in the same degree—they are 3 weighed on a sliding scale, which allows a lesser finding of procedural unconscionability when 4 there is significant substantive unconscionability present, and vice versa. Armendariz, 24 Cal. 4th 5 at 114. 6 A procedural unconscionability analysis first considers whether the contract is one of 7 adhesion. OTO, L.L.C. v. Kho, 8 Cal. 5th 111, 126 (2019). Contracts of adhesion are 8 “standardized[,] . . . imposed and drafted by the party of superior bargaining strength, relegat[ing] 9 to the subscribing party only the opportunity to adhere to the contract or reject it.” Armendariz, 10 24 Cal. 4th at 113. A procedural unconscionability analysis also asks whether there was 11 oppression or surprise during formation such that closer scrutiny of a contract’s fairness is 12 required. OTO, L.L.C., 8 Cal. 5th at 126. “Oppression occurs where a contract involves lack of 13 negotiation and meaningful choice, surprise where the allegedly unconscionable provision is 14 hidden within a prolix printed form.” Pinnacle Museum, 55 Cal. 4th at 247 (citations and internal 15 quotation marks omitted). 16 “Substantive unconscionability pertains to the fairness of an agreement’s actual terms and 17 to assessments of whether they are overly harsh or one-sided.” Id. at 246 (citing Armendariz, 24 18 Cal. 4th at 114). “A contract term is not substantively unconscionable when it merely gives one 19 side a greater benefit; rather, the term must be so one-sided as to shock the conscience.” Id. 20 (citations and internal quotation marks omitted). 21 Procedurally, the arbitration provision here is not unconscionable because it provides 22 consumers an opportunity to opt out of arbitration without any impact on their warranty coverage. 23 (See Doc. No. 30-3 at 60.) Thus, it is unlike a classic take-it-or-leave-it contract of adhesion. 24 See, e.g., Armendariz, 24 Cal. 4th at 114–15 (finding that an arbitration agreement imposed as a 25 condition of employment was adhesive). As for surprise, plaintiff does not advance any argument 26 that there was surprise in the formation of the contract. With respect to oppression, plaintiff 27 argues “[t]he arbitration provision is oppressive because of LG’s far superior bargaining power.” 28 (Doc. No. 36 at 10–11.) In light of the opt out procedures available to consumers, it does not 1 follow that oppression exists simply by virtue of the imbalance in bargaining power between the 2 parties. In fact, consumers here do have a meaningful choice—they are free to opt out of 3 arbitration within thirty days of their purchase while retaining their dishwashers and the full 4 benefits of defendant’s limited warranty. See Carter v. Rent-A-Ctr., Inc., 718 F. App’x 502, 505 5 (9th Cir. 2017)11 (finding a procedural unconscionability argument “unavailing” where there was 6 an opportunity to opt out of arbitration); Kilgore v. KeyBank, Nat. Ass’n, 718 F.3d 1052, 1059 7 (9th Cir. 2013) (concluding that the arbitration provision in question was not procedurally 8 unconscionable because it allowed students obtaining loans to reject arbitration within sixty days 9 of signing the promissory note); Circuit City Stores, Inc. v. Ahmed, 283 F.3d 1198, 1199–1200 10 (9th Cir. 2002) (“[T]his case lacks the necessary element of procedural unconscionability. 11 Ahmed was not presented with a contract of adhesion because he was given the opportunity to 12 opt-out of the Circuit City arbitration program by mailing in a simple one-page form [within 13 thirty days].”). In sum, plaintiff has failed to demonstrate procedural unconscionability. 14 Substantively, the arbitration provision here is not unconscionable because it does not 15 present overly harsh or one-sided results. As the decisions cited above make clear, substantive 16 unconscionability exists where one party subjects the other to the arbitral forum while reserving 17 for itself the ability to pursue claims in state or federal court. See, e.g., Nagrampa v. MailCoups, 18 Inc., 469 F.3d 1257, 1285–86 (9th Cir. 2006). By contrast, the arbitration provision here subjects 19 both parties to arbitration. (See Doc. No. 30-3 at 59) (“[Y]ou and LG agree to resolve any claims 20 between us only by binding arbitration on an individual basis[.]”). Moreover, “parties are free to 21 contract for asymmetrical remedies and arbitration clauses of varying scope.” Armendariz, 24 22 Cal. 4th at 118. Thus, it does not shock the conscience, nor is it substantively unconscionable that 23 the arbitration provision here requires only consumers to provide a 30-day notice prior to 24 commencing arbitration proceedings. 25 ///// 26 ///// 27 11 Citation to this unpublished Ninth Circuit opinion is appropriate pursuant to Ninth Circuit Rule 28 36-3(b). 1 In conclusion, the court concludes that plaintiff has failed to meet his burden of 2 demonstrating unconscionability. The arbitration provision is therefore valid and enforceable. 3 The court will next consider whether the dispute giving rise to this action is encompassed by the 4 arbitration provision. 5 C. Applicability of the Arbitration Agreement to the Present Dispute 6 Plaintiff does not contest that the arbitration provision encompasses the claims he has 7 brought in this action. (See Doc. No. 36.) Indeed, it is clear that the broad scope of disputes 8 covered by the terms of the arbitration provision do in fact encompass all of plaintiff’s claims. 9 “In determining if a dispute falls within the scope of an arbitration clause, we examine the 10 factual allegations raised in the complaint.” Jackson v. Amazon.com, Inc., 65 F.4th 1093, 1101 11 (9th Cir. 2023) (citing Simula, Inc. v. Autoliv, Inc., 175 F.3d 716, 721 (9th Cir. 1999)). “To 12 require arbitration, [the plaintiff’s] factual allegations need only ‘touch matters’ covered by the 13 contract containing the arbitration clause and all doubts are to be resolved in favor of 14 arbitrability.” Simula, Inc., 175 F.3d at 719 (citing Mitsubishi Motors Corp. v. Soler Chrysler- 15 Plymouth, Inc., 473 U.S. 614, 624 n.13 (1985)). 16 In this case, in addition to requiring that the parties submit disputes between them to 17 binding arbitration, the arbitration provision broadly defines the term “dispute” to include “any 18 dispute, claim or controversy of any kind whatsoever . . . arising out of or relating in any way to 19 the sale, condition or performance of the product or this Limited Warranty.” (Doc. No. 30-3 at 20 59.) A review of each of plaintiff’s claims plainly indicates that they “touch matters” covered by 21 the arbitration provision. Plaintiff brings in this action claims based either on defendant’s 22 warranty itself or on the alleged defect in the dishwasher, the product covered by the arbitration 23 provision. (See generally Doc. No. 1.) Thus, the entirety of plaintiff’s complaint is encompassed 24 by the arbitration provision. 25 Accordingly, defendant’s motion to compel arbitration (Doc. No. 30) will be granted. 26 Moreover, because the arbitration provision is valid and because all of plaintiff’s claims are 27 subject to arbitration, the court will also dismiss this action without prejudice. See Forrest v. 28 Spizzirri, 62 F.4th 1201, 1203 (9th Cir. 2023) (“Although the plain text of the FAA appears to 1 | mandate a stay pending arbitration upon application of a party, binding precedent establishes that 2 | district courts may dismiss suits when, as here, all claims are subject to arbitration.”), pet. for 3 | cert. docketed (June 16, 2023); see also Johnmohammadi v. Bloomingdale’s, Inc., 755 F.3d 1072, 4 | 1074 (9th Cir. 2014). 5 Finally, defendant’s pending motion to transfer venue, or in the alternative, motion to 6 | dismiss (Doc. No. 18) will be denied as having been rendered moot by this order. 7 CONCLUSION 8 For the reasons explained above: 9 1. Defendant’s request for judicial notice (Doc. No. 19) is granted; 10 2. Defendant’s motion to compel arbitration (Doc. No. 30) is granted; 11 3, Defendant’s motion to transfer venue, or in the alternative, motion to dismiss 12 (Doc. No. 18) is denied as having been rendered moot by this order; 13 4. This action is dismissed without prejudice; and 14 5. The Clerk of the Court is directed to close this case. 15 | IT IS SO ORDERED. si □ '6 Dated: _ January 3, 2024 Y L ah yt 17 UNITED STATES DISTRICT JUDGE 18 19 20 21 22 23 24 25 26 27 28 24