Western Reserve Life Assurance Co. of Ohio v. Graben

233 S.W.3d 360, 2007 WL 1879716
CourtCourt of Appeals of Texas
DecidedAugust 9, 2007
Docket2-05-328-CV
StatusPublished
Cited by26 cases

This text of 233 S.W.3d 360 (Western Reserve Life Assurance Co. of Ohio v. Graben) is published on Counsel Stack Legal Research, covering Court of Appeals of Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Western Reserve Life Assurance Co. of Ohio v. Graben, 233 S.W.3d 360, 2007 WL 1879716 (Tex. Ct. App. 2007).

Opinion

OPINION

BOB McCOY, Justice.

I. INTRODUCTION

In three issues, Appellants Western Reserve Life Assurance Company of Ohio (‘WRL”), Intersecurities, Inc. (“ISI”), and Timothy Hutton (together, “the Brokers”), 1 assert (1) that the trial court made errors of law when awarding damages, (2) that the evidence is neither legally nor factually sufficient to support the jury’s findings of liability and damages-enhancing conduct, and (3) that the trial court committed procedural and evidentiary errors in charging the jury. We affirm in part, reverse and render in part, and reverse and remand in part.

*364 II. FACTUAL AND PROCEDURAL BACKGROUND

This is the case of the spiritual advisor turned investment advisor. ISI is a financial investment company that has 2,400 registered representatives nationwide, including Hutton, an ISI agent. Appellees David Graben and Frank Strickler were two of Hutton’s clients.

A. Timothy Hutton

Hutton had previously been a pastor. When he turned forty, he decided that he wanted a career change; he wanted to do something that would allow him to “bless people.” Hutton claimed the financial investment business provided him “the opportunity to be a blessing to others.” Even after he became a financial advisor, he remained a part-time preacher and retained the “privilege ... [of performing] marriage ceremonies and funerals for some of my clients.” Hutton had no college degree and no formal education in financial management; none of Hutton’s seventy college hours related to financial management.

B. David Graben

David Graben flew for American Airlines for almost thirty-four years until March 1997, when he retired from American Airlines at the age of sixty. Graben elected to receive his American Airlines retirement in the form of a cash settlement, which he then placed into an IRA that was managed by his financial advisor at the time, Joe Marshall. In 1999, Gra-ben became dissatisfied with Marshall and approached Hutton about moving his investments to Hutton’s firm.

Prior to becoming a client of Hutton, Graben met twice with Hutton and told Hutton that he wanted to preserve his principal. Hutton assured Graben that the principal would be protected. Graben testified, “[a]nd I told him, I want to make the maximum amount of money you can safely make, but don’t ever lose the principal, and they laughed. And they said, oh, lose the principal, of course not. We would not lose your principal.” Graben also told Hutton that he wanted his investment to provide a monthly income off which he would live. Graben indicated that his long-range plans included leaving his investments to his grandchildren.

During their meetings, they further discussed Graben’s financial goals and options for Graben’s assets of approximately $2.5 million. Graben wished to maximize his return and minimize his risk. Although Graben testified that preserving his principal was important to him, he also understood that investing in the market carried a risk, that he could lose money, and that Hutton had no crystal ball that would allow Graben to be in the market on upswings and out of it in downturns. Hutton responded to this information by telling Graben that he should move his investment to Hutton so that Hutton could move Graben back “towards the more safe side.” Graben specifically testified that he relied on what Hutton and Hutton’s partner, Al Demicell, had told him.

In his investment application form, Gra-ben ranked his investment objectives with “long-term growth” first, “income” second, and “short-term growth” third. Although “safety of principal” was a choice, he did not place it among his top three goals. Based on Graben’s criteria, Hutton recommended a WRL variable annuity, in which the assets are invested in a group of sub-accounts that function like mutual funds. Hutton asserted that one of the unique features of a variable annuity was its ability, through its death benefit, to marry Graben’s goal of receiving potential market growth with protection against market downturns. This benefit purported to lock in the highest value reached by the ac *365 count on an anniversary of the policy issuance, less withdrawals. Thus, the death benefit guaranteed that Graben’s family would receive the highest value the account reached, including net gains, even if the value had declined at the time of his death. This was supposed to mean that the principal initially invested, less the insured’s withdrawals of principal, was preserved for his estate, along with investment gains in the account.

Although Hutton was a “commissioned broker” — which meant that Hutton’s compensation was based on an initial commission paid by the insurance company — when he sold Graben the variable annuity, he also undertook to monitor Graben’s investments and give financial advice. These services are not required of a commissioned broker, but Hutton assumed the role of Graben’s “financial advisor,” even though he did not ask to be paid a fee for his services as is customary with a fee-based financial advisor. Hutton testified, “I said as a commissioned broker from a technical standpoint, I do not have that responsibility. But I also said that as a decent individual, and as an honorable person, I have gone beyond that, and I have provided investment advice to them, and acted as a financial advisor.”

Hutton described how he monitored the investments’ subaccounts by referring to leading independent sources such as Morn-ingstar ratings, reviewing the quarterly statements, insisting on only the highest-rated funds, advising Graben to make allocation changes as needed, and consulting with Graben. In selecting funds, Hutton looked at several criteria, including the experience level of the fund managers, the volatility or risk level of the funds, and the funds’ performances. Financial documents, telephone logs, and the testimony of Hutton’s partner, Demicell, confirmed that Hutton took the above steps before selecting funds.

From 1999 to early 2000, the stock market and Graben’s investments did well, and Graben was happy with Hutton. In March 2000, however, Graben’s investments began declining with the market. In addition to the market decline, Graben also made withdrawals from his investments account. Hutton and Graben spoke about the decline, and Graben suggested moving his money into cash. Hutton counseled against such a move, as it would “lock in the losses,” and advised Graben to ride out the rough period. Hutton had explained to Graben how the market was cyclical and had a chart in his office tracking the history of the market, which he used with clients to illustrate the market trends. Graben could have directed Hutton to move his investments out of the market, but instead he took Hutton’s advice and remained in the market.

On October 21, 2001, Hutton sent Gra-ben a letter stating that he had invested in a new computer system “to help me do a better job of what you ultimately pay me to do: Monitor your investments and keep you posted on any changes or recommendations to your financial plan.” Graben presented this letter at trial to support his complaint of misrepresentation.

Following the September 11 terrorist attacks, Graberis investments continued to slide with the market.

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233 S.W.3d 360, 2007 WL 1879716, Counsel Stack Legal Research, https://law.counselstack.com/opinion/western-reserve-life-assurance-co-of-ohio-v-graben-texapp-2007.