Weiss, S. v. Fritch, Inc.

Superior Court of Pennsylvania·Decided April 25, 2018·No. 2332 EDA 2017·Unpublished

Opinion

NON-PRECEDENTIAL DECISION - SEE SUPERIOR COURT I.O.P. 65.37

STEVEN D. WEISS : IN THE SUPERIOR COURT OF : PENNSYLVANIA

Appellant :

:

:

v. :

:

:

FRITCH, INC., BOSTON : No. 2332 EDA 2017 ENVIRONMENTAL, L.L.C. :

Appeal from the Order Entered May 1, 2017 In the Court of Common Pleas of Lehigh County Civil Division at No(s):

2016-C-1832

BEFORE: GANTMAN, P.J., McLAUGHLIN, J., and PLATT*, J. MEMORANDUM BY McLAUGHLIN, J.: FILED APRIL 25, 2018 Appellant Steven D. Weiss appeals from the orders of the trial court sustaining the Preliminary Objections that Appellee Boston Environmental, L.L.C. (“Boston”) filed in response to Weiss’s Second and Fifth Amended Complaints. The trial court held that Weiss’s negligence claims against Boston in the Second Amended Complaint were precluded by the gist of the action doctrine, and that Weiss failed to allege sufficient facts in the Fifth Amended Complaint to support his claims under the Pennsylvania Unfair Trade Practices and Consumer Protection Law (“UTPCPL”).1 We affirm.

* Retired Senior Judge assigned to the Superior Court. 1 See 73 P.S. §§ 201-1 through 201-9.3.

Weiss first brought suit against both Fritch, Inc. (“Fritch”) and Boston in 2016. Weiss filed six complaints in total. Relevant to this appeal, Weiss filed a Second Amended Complaint, in which Weiss alleged that in 2003, he had a 275-gallon aboveground oil storage tank in the basement of his home. Fritch, the company which provided Weiss’s oil deliveries, gave Weiss a pamphlet (“the Pamphlet”) promoting the new “TankSure Program” (hereinafter “TankSure” or “the Program”).

The Second Amended Complaint quoted portions of the Pamphlet, which explained that under the Program, Fritch would add a “corrosion protection product” to Weiss’s oil; annually test the tank for corrosion using a special TankSure device; and warranty the payment of $1,000 toward a replacement tank if the annual inspection showed that replacement was proactively necessary. Second Amended Complaint at 39. Weiss also quoted portions of a “Tank Replacement Payment Certificate” (“the Certificate”) he received, although he does not state in the Complaint when or how he received the Certificate. The Certificate further explained that the Program would provide “coverage for the tanks that leak due to corrosion or manufacturer’s defects and for non-leaking tanks which are identified for proactive replacement by TankSure® Tank Analysis Software.” Id. at 24.

Weiss alleged that Boston, a Delaware corporation, acted as the holder of the trademark of the TankSure Program, and that Boston promoted, marketed, advertised, and sold the Program to Weiss through Fritch. Weiss

quoted portions of the TankSure website and Facebook page, allegedly operated by Boston. Aside from making claims regarding the necessity and efficacy of the Program, the TankSure website stated that it is a “patent Data Collection, Data Tracking & Mining, and Sales & Marketing process.” Second Id. at ¶ 118. On a portion directed towards “home comfort providers,”2 the website explained the data-tracking portion of the Program as follows:

The TankSure® Program fulfills all inspection requirements including record keeping and data tracing through the TankSure® Cloud Database. The ultrasonic thickness gauges used for the TankSure® Program inspections are specifically designed for testing home heating oil tanks.

Id. at ¶ 126.

As inspection data is entered, The TankSure® Program allows you to access Equipment Sales Reports and data in real time from any web browser. . . . All data is hosted in a secure data hosting facility. This facility employs the use of biometric security access, 24/7 video surveillance, hospital grade back-up generators, fire suppression systems, and temperature humidity controls to ensure data integrity.

Id. at ¶ 120. The website also stated that the Program provides training for employees of home comfort providers, including in tank evaluation and data collection. Id. at ¶ 123.

Weiss signed up for the Program and received regular TankSure inspections, the most recent of which occurred in October 2013. According to Weiss, “[t]he results of the 10/23/13 Fritch [m]aintenance was that the [tank]

2Weiss asserts that Fritch is a “home comfort provider,” and Fritch does not contest this categorization.

was sound and in conformity with the applicable standards, including the TankSure standard.” Id. at ¶ 44.

Over a year after his last inspection, on December 1, 2014, Fritch refilled Weiss’s tank with oil. Immediately following the Fritch employee’s departure, the tank ruptured, spilling approximately 100 gallons of oil into Weiss’s basement. Fritch removed the ruptured tank and installed a new tank. However, according to the Second Amended Complaint, Fritch did not use proper procedures when cleaning up the spill, causing further damage to Weiss’s home and exposing Weiss to dangerous pollutants. Weiss had the replacement tank independently inspected, and it was found to be installed improperly. Fritch modified the tank and it passed an additional inspection.

Based on these facts, Weiss asserted, among other claims, a claim of negligence against Boston. According to Weiss, Fritch and Boston knew or should have known that Weiss’s tank would be unable to withstand the final oil delivery, and were negligent in assuring him that his tank was sound. Weiss also claimed that he was misinformed about the integrity of his tank because both Fritch and Boston were negligent in designing and developing the TankSure Program, and in testing, inspecting, and analyzing his tank.

Boston filed Preliminary Objections in the nature of a demurrer pursuant to Pa.R.C.P. 1028(4), asserting that Weiss’s Second Amended Complaint did not allege sufficient facts to sustain a negligence claim against Boston.

Weiss filed a Memorandum of Law in opposition to Boston’s Preliminary Objections, and attached both the Pamphlet and Certificate as an exhibit. The Pamphlet displays Fritch’s logo, address, and phone number, and states that the Program costs $55 per year. It makes the following claims regarding the function of the TankSure Program:

Imagine the peace of mind you can have knowing that Fritch, Inc.

has the ability to predict when your oil tank will fail, and be able to replace it prior to that time with up to $1000.00 of the replacement cost covered by the TankSure® Program.

...

The monitoring part of the program comes from an ultrasonic tank test that is conducted annually. By analyzing these measurements we are able to determine the integrity of your tank. If your tank is determined to be in need of replacement, while covered by this program, then the warranty part of the TankSure® Program will cover up to $1000.00 towards the replacement of the tank.

Memorandum of Law in Opposition to Preliminary Objections to Second Amended Complaint at Ex. A.

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