Wagner v. Saint Joseph's/Candler Health System, Inc.

CourtDistrict Court, S.D. Georgia
DecidedMarch 28, 2022
Docket4:20-cv-00284
StatusUnknown

This text of Wagner v. Saint Joseph's/Candler Health System, Inc. (Wagner v. Saint Joseph's/Candler Health System, Inc.) is published on Counsel Stack Legal Research, covering District Court, S.D. Georgia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Wagner v. Saint Joseph's/Candler Health System, Inc., (S.D. Ga. 2022).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF GEORGIA SAVANNAH DIVISION

ZOHAR WAGNER,

Plaintiff, CIVIL ACTION NO.: 4:20-cv-284

v.

SAINT JOSEPH’S/CANDLER HEALTH SYSTEM, INC.,

Defendant.

O RDE R

Presently before the Court is Defendant Saint Joseph’s/Candler Health System, Inc.’s (the “Hospital”) Motion for Summary Judgment. (Doc. 24.) This case arises from the Hospital’s decision to deny a request by Plaintiff Wagner, a member of the Orthodox Jewish faith, to take seven days off work to observe certain Jewish holidays which fell during October 2019. (Doc. 1.) After Plaintiff missed four days of work to observe those holidays without permission, the Hospital terminated her. (Id. at p. 6.) Wagner then sued the Hospital alleging that it failed to accommodate her and terminated her because of her religious observance and her need for religious accommodations in violation of Title VII of the Civil Rights Act, 42 U.S.C. § 2000e-2. (See id. at pp. 7–8.) The Hospital filed the at-issue Motion for Summary Judgment, arguing that it could not accommodate Wagner’s request without undue hardship and that it terminated her for insubordination and missing work, not because of her Jewish faith. (Docs. 24, 25.) The issues have been fully briefed. (See docs. 25, 28, 30, 31, 32, 35.) For the reasons stated below, the Court GRANTS the Hospital’s Motion for Summary Judgment. (Doc. 24.) BACKGROUND I. Factual History A. Wagner’s Orthodox Jewish Faith Plaintiff Zohar Wagner is an Orthodox Jew who observes Jewish High Holidays and

weekly Shabbat. (Doc. 33, p. 1; doc. 24-3, p. 7.) Jewish High Holidays include: (1) Passover, which occurs over four days in March or April; (2) Shavuot, which occurs over two days in May or June, and (3) Rosh Hashanah, Yom Kippur, and Sukkot, which occur over seven days in September and October (the “October High Holidays”). (Doc. 33, p. 2; doc. 24-3, p. 8.) During weekly Shabbat and the thirteen days on which High Holidays fall, Wagner’s faith prohibits her from working or doing weekday activities, such as cooking, driving, or using electronics. (Doc. 33, pp. 1–2; doc. 24-3, pp. 8–9.) According to Wagner, her faith requires her to observe all High Holidays. (Doc. 33, p. 2; doc. 24-3, p. 8; see also doc. 32-8, p. 3.) B. Wagner’s Employment and Job Duties at the Hospital

On July 10, 2017, Wagner began her employment at the Hospital as an Admissions Notification Specialist (“ANS”) in the Clinical Care Coordination Department (the “Department”). (Doc. 33, p. 2; doc. 24-3, pp. 3–4.) Wagner was interviewed and hired by Dee Dee Seagraves, the director of the Department. (Doc. 33, p. 2; doc. 24-3, p. 6.) As an ANS, Wagner notified insurance companies about patient admissions for inpatient stays and submitted pre-certifications. (Doc. 33, p. 3; doc. 24-3, pp. 4–5, 19.) The ANS role requires “specific knowledge” of insurance information and is time-sensitive; if the Hospital does not notify an insurance company that its insured has been admitted for an inpatient stay at the Hospital within twenty-four hours, the Hospital receives a fine, is not paid, or must file an appeal. (Doc. 33, pp. 3–4; doc. 24-3, pp. 19–20.) Seagraves testified that Wagner’s job was “financially vital,” “crucial in the financial cascade of events that occurs,” and must be done daily to avoid financial loss to the Hospital. (Doc. 33, pp. 4, 15; doc. 24-2, pp. 12, 15.) Indeed, Wagner acknowledged that ensuring the Hospital gets paid is “critical” and that there were ramifications for not meeting notification deadlines. (Doc. 33, pp. 4–5; doc. 24-3, p. 23.) However, Seagraves stated that, as

the director of the Department, she was “responsible for all of the admission notifications to the insurance payers [sic].” (Doc. 32-2, pp. 10–11.) Wagner’s daily responsibilities included completing the daily admissions worklist, which required her to run notification of admissions in the morning and afternoon, addressing emails from the utilization management nurses for notices, notifying payors of status changes, and “mother/baby notifications.” (Doc. 33, p. 5; doc. 24-4, p. 2.) Seagraves testified that working on the daily admissions worklist encompassed ninety percent of Wagner’s job responsibilities. (Doc. 24-2, p. 9.) Wagner’s job was 40 hours a week, although her workload varied depending on the number of patients in the hospital. (Doc. 33, p. 6; doc. 24-3, p. 15.) Wagner’s normal working hours were 8:00 a.m. to 4:30 p.m., Monday through Friday, though she occasionally

worked Sundays. (Doc. 33, pp. 5–6; doc. 24-3, p. 25.) In August 2018, the Hospital restructured the Department to implement a business support unit (the “Unit”). (Doc. 33, pp. 6–7; doc. 24-2, p. 15.) The Unit consisted of a team of four individuals and a full-time manager, Heather Woodward. (Doc. 33, p. 7; doc. 24-3, p. 15.) Wagner was a part of the Unit along with Katie Eichelbaum, Anne Hart, and Octavia Shelman, all of whom verified insurance. (Doc. 33, p. 7; doc. 24-2, pp. 15, 17; doc. 24-3, pp. 5, 16, 39– 40.) Eichelbaum, who was a friend of Wagner’s before she started at the Hospital, was also Jewish. (Doc. 24-3, pp. 5–6.) Wagner testified that, although she was the only person who worked full time on notifications, (doc. 24-3, pp. 21–22), Eichelbaum, Woodward, Seagraves, and two other women, Nancy Hardee and Hollie Patterson, knew how to do her job, (id. at pp. 12–16, 22, 26; see doc. 33, p. 16; doc, 24-2, pp. 10, 18). Patterson split her time between (1) working as clerical support for case managers at the Hospital on weekends, and (2) mother/baby admission notifications for both the St. Joseph’s campus and the Candler campus1 on Mondays and Tuesdays.2 (Doc. 33, p. 8; doc. 24-3, pp. 13–14, 42.) However, Seagraves testified that

Patterson only knew how to do mother/baby notifications, which are “very different from medical notifications” and “a very small portion of Ms. Wagner’s job.” (Doc. 33, pp. 8–9; doc. 24-2, p. 7.) Furthermore, Seagraves testified that Woodward “is only able to do a small portion of [Wagner’s] work.” (Doc. 24-2, p. 11.) C. Performance of Wagner’s Job Duties When She was Absent from Work

Both Seagraves and Woodward were responsible for the schedule and ensuring there was coverage for each team. (Doc. 33, p. 10; doc. 24-3, pp. 18–19.) When Wagner was absent, Seagraves, Woodward, Patterson, and Hardee performed some of her job duties.3 (Doc. 33, pp. 12–13.) Wagner admits that Seagraves, Woodward, Patterson, and Hardee had their own demanding full-time jobs and that their primary roles were not to do her job. (Doc. 33, p. 13; doc. 24-3, pp. 16, 26, 43–44.) Wagner also acknowledges that untrained persons should not

1 The Hospital consists of two hospitals on separate campuses, the St. Joseph’s Hospital (“St. Joseph’s”) and the Candler Hospital (“Candler”). (See doc. 33, p. 15; see also doc. 24-2, p. 9.)

2 Patterson performed mother/baby notifications on Mondays and Tuesdays because on Mondays the Department must process the three prior days of admissions (Friday, Saturday, and Sunday), and on Tuesdays the Department must process the prior day’s notifications, which are typically numerous because many elective cases for induction and Cesarean sections are performed on Mondays. (Doc. 24-2, pp. 6–7.)

3 In April 2019, Wagner received a Disciplinary Action Report (“DAR”) after she left work early with the expectation that she would return before the end of the day but failed to do so. (Doc. 33, p. 11; doc. 24-6, pp. 2–3; doc. 32-1, p. 111.) Wagner did not notify anyone that she did not return to work until she texted Seagraves the following morning. (Doc. 33, p. 11; doc. 24-6, p. 3; doc. 32-1, p.

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