Visco v. Community Health Plan

957 F. Supp. 381, 1997 U.S. Dist. LEXIS 2668, 1997 WL 101997
CourtDistrict Court, N.D. New York
DecidedMarch 3, 1997
Docket95-CV-0764
StatusPublished
Cited by15 cases

This text of 957 F. Supp. 381 (Visco v. Community Health Plan) is published on Counsel Stack Legal Research, covering District Court, N.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Visco v. Community Health Plan, 957 F. Supp. 381, 1997 U.S. Dist. LEXIS 2668, 1997 WL 101997 (N.D.N.Y. 1997).

Opinion

MEMORANDUM-DECISION & ORDER

McAYOY, Chief Judge.

I. BACKGROUND & FACTS

This case concerns allegations of sex/pregnancy discrimination arising out of the plaintiffs termination from employment at the defendant Community Health Plan (CHP). The defendants, CHP and Dale Schecter, the plaintiffs most recent supervisor at CHP, now come before the Court seeking summary judgment against the plaintiff, Barbara Vis-co, as to all claims set forth in the Complaint.

Briefly, the plaintiff has worked for CHP since July 1991. 1 At that time she was employed as a temporary data entry clerk. She became a full-time employee and was transferred to the Troy Health Center.

In March 1993, the plaintiff transferred to the Dedicated Service Unit. 2 The plaintiff worked in various capacities in that Unit until November 1994. During that time, the plaintiff was supervised first by Debra De-vine and then Marcia Griffith. The defendants allege that Marcia Griffith discussed with the plaintiff her abuse of the phones. Ms. Griffith allegedly told the plaintiff that she was spending too much time on personal calls. She also advised the plaintiff that she would be disciplined if she did not curb her excessive usage. Phone records from June through September 1994 indicate that the plaintiff made 348 phone calls, totaling 24 hours and 37 minutes of work time. The defendants also state that the phone abuse may have been more severe given that the phone records only reflect the number and duration of outgoing calls.

The plaintiff disputes the defendants’ version of events concerning phone calls during this period of time. According to the plaintiff, Ms. Griffith addressed the entire staff, not the plaintiff alone, about phone usage. Moreover, the plaintiff alleges that she received awards while under Ms. Griffith’s supervision, and never received a performance review, much less a negative review. Finally, the plaintiff alleges that her job required phone use, and that the majority of the calls listed on the phone logs were work related calls.

In late November 1994, the plaintiff transferred to a position in the Premium Billing Department. The plaintiff claims that she was hired to assist the defendant Schecter with an increased workload that was overwhelming Schecter. According to the defendants, this position did not require the use of the phone.

*383 . In December 1994, the plaintiff informed her supervisor, the defendant Dale Schecter, that she was pregnant. It is undisputed that the defendant Schecter’s sole verbal reply was an inquiry as to whether the plaintiff would be returning to work after her pregnancy. The plaintiff replied that she would return after taking the permitted twelve weeks maternity leave. 3 No other comments were ever made to the plaintiff relating to her pregnancy.

Subsequent to the plaintiffs announcement of her pregnancy, the plaintiff alleges that the defendant Schecter began to treat her differently, e.g., ceasing to provide needed additional training, avoiding plaintiff, and being unavailable to answer questions. The defendants claim that the defendant Schecter was unaffected by the plaintiffs pregnancy. However, the defendants claim that in December 1994 and January 1995, defendant Schecter received several complaints from employees in the Premium Billing Department regarding the plaintiffs excessive phone use. These employees include: Christy Kaufman, who sat next to the plaintiff at work; Kim Santori, a team leader in the Department; Allyson Towler, a fellow supervisor in the Department; and Virginia Hordines, the defendant Schecter’s supervisor. Following the receipt of these complaints, the defendant Schecter sat near the plaintiffs work area for a few days and listened to the plaintiffs phone conversations to' test the validity of the complaints. The defendant Schecter concluded that the plaintiff was using CHP time and phone lines excessively for personal matters.

On January 9, 1995, following the complaints and the defendant Schecter’s observations, the defendant Schecter met with the plaintiff to discuss the alleged excessive phone use. The plaintiff was informed of the complaints against her and told to curb her personal phone use. However, the plaintiff apparently continued to use the phone excessively. Both Ms. Hordines and Ms. Towler witnessed this excessive phone use, and recommended terminating the plaintiffs employment to the defendant Schecter. Shortly thereafter, the defendant Schecter met with Amy Fey, CHP’s Human Resources Manager, in regard to the possible termination of the plaintiff. Ms. Fey determined that adequate grounds existed for such action. The plaintiff was terminated from employment at CHP on January 26,1995.

The plaintiff denies excessive use of the phones at CHP for personal calls, although she admits that she was reprimanded by the defendant Schecter on January 9, 1995. Moreover, the plaintiff claims that she was not told that she would be fired if there was no change in the perceived problem. The plaintiff claims shock and embarrassment on January 26, 1995 when her employment was terminated. In addition, she claims that her phone use during the time frame January 9, 1995 through January 26, 1995, the time period after her reprimand and prior to her termination, was not excessive. The plaintiff also notes that the defendants conspicuously have not produced the phone records for that time period. It is the plaintiffs contention that the defendants have failed to produce these records because they would support the plaintiffs position.

The plaintiff also contests the procedures employed to terminate her employment. The plaintiff claims that she was a permanent employee, not a probationary employee. The significance of this distinction is that permanent employees, pursuant to the CHP employee handbook, are entitled to advance notice of their pending termination “unless a serious violation of policies or procedures occurred.” Plaintiffs Exhibit “L” — CHP Staff Handbook at 25. The plaintiff alleges that she received no such notice. Moreover, the plaintiff argues that the Staff Handbook contains only a general admonition to keep personal phone use to a minimum, rather than a clear expression of what is and is not excessive use. Finally, the plaintiff claims that other women in her Department have become pregnant, taken leave, and returned without losing their jobs. The plaintiff argues that her pregnancy and subsequent twelve week absence would have burdened her supervisor, who was having difficulties with her work load already, such that the supervisor decided to terminate the plaintiffs *384 employment. The defendants, of course, deny the plaintiffs charge.

In the present motion, the defendants allege that they are entitled to summary judgment as to the Title VII, New York Human Rights, and intentional infliction of emotional distress claims. As to the Title VII and New York Human Rights claims, the defendants claim that the plaintiff cannot make out a- prima facie case of discrimination bécause she cannot establish the second prong of the McDonnell Douglas test, i.e., that she was performing her work satisfactorily.

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Bluebook (online)
957 F. Supp. 381, 1997 U.S. Dist. LEXIS 2668, 1997 WL 101997, Counsel Stack Legal Research, https://law.counselstack.com/opinion/visco-v-community-health-plan-nynd-1997.