Vantage Technology, LLC v. Cross

17 S.W.3d 637, 1999 Tenn. App. LEXIS 707
CourtCourt of Appeals of Tennessee
DecidedOctober 19, 1999
StatusPublished
Cited by94 cases

This text of 17 S.W.3d 637 (Vantage Technology, LLC v. Cross) is published on Counsel Stack Legal Research, covering Court of Appeals of Tennessee primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Vantage Technology, LLC v. Cross, 17 S.W.3d 637, 1999 Tenn. App. LEXIS 707 (Tenn. Ct. App. 1999).

Opinion

OPINION

SUSANO, Judge.

Vantage Technology, LLC (“Vantage”) filed this suit against its former employee, Mark Cross (“Cross”), seeking injunctive relief and damages for breach of a non-competition covenant. Following a bench trial, the Chancellor found that the covenant was unreasonable and unenforceable. Vantage appeals, raising the following issues for our consideration:

I. Did the trial court err in finding that the non-competition covenant was unreasonable and unenforceable?
2. Did the trial court err in denying Vantage’s motion to amend its pleadings to conform to the evidence?

Appellee Cross raises the additional issue of whether the trial court erred in applying Tennessee law rather than Illinois law.

I. Facts and Procedural History

A. Vantage’s Business

Vantage’s business involves the rendering of a service to ophthalmologists in a hospital setting. To best understand the facts of this case, it is necessary to have an elementary grasp of cataract surgery logistics, especially as it relates to the relationships of’ the parties involved. When an ophthalmologist determines that a patient needs surgery to remove cataracts, the physician must then choose, from among the hospitals at which the doctor has privileges, the facility at which the surgery is to be performed. Because physicians of *641 ten prefer to perform surgery with certain equipment, supplies, and instruments, the presence or absence of these accouterments at a particular hospital is often the determining factor in the surgeon’s choice of location. Thus, hospitals, in competition with one another for facility usage fees, often seek to attract surgeons by offering the tools that surgeons prefer. While larger hospitals are generally able to provide these tools in-house, rural hospitals must often obtain them from third parties. These third parties, sometimes referred to as “mobile service providers”, transport the necessary equipment to the hospital when a surgeon is scheduled to perform cataract surgery. These mobile service providers are driven by the same incentives as are the hospitals — to provide the equipment, supplies, instruments and services that surgeons prefer.

Vantage, as one of these mobile service providers, employs technicians to transport the required materials to rural hospitals and to assist the physicians during surgery. Cross is a former Vantage technician. For the reasons outlined above, Vantage has an interest in initiating, developing, and sustaining relationships not only with hospitals, but also with the physicians performing cataract surgery at the hospitals. To initiate such relationships, Vantage utilizes direct-mailings or face-to-face demonstrations to sell its services to hospitals. Vantage delegates to the technicians the ongoing task of developing and sustaining these relationships because a technician is the primary liaison between Vantage and the doctors and hospitals. In furtherance of the goal of relationship-building, Vantage encourages its technicians to use entertainment expense accounts to purchase meals or gifts for physicians and other surgical staff.

Another method that Vantage employs to build and strengthen relationships is the collection and recordation of surgeon preferences. These “doctor diaries” are used to record surgeons’ preferences for machine settings, supplies, and instruments. This information is initially gathered and logged in by a Vantage salesperson. When a technician is assigned to a particular surgeon, the technician refers to the diary to determine what equipment to bring and how to set up the machine, instruments, and supplies. The doctor diaries also include personal information about the doctor such as hobbies and interests. Par.t of the technician’s responsibility is to record in the doctor diaries any change in surgeon preferences or problems encountered during surgery. The technicians are • also required to report growth opportunities of which they become aware during the performance of their duties. ■ •

The primary piece of equipment that Vantage provides to hospitals is a phacoe-mulsification machine. This machine is used to break cataracts into pieces and remove the pieces through irrigation and aspiration. Once the cataract is removed, the surgeon implants an artificial lens into the eye. Surgery with the machine enables the surgeon to utilize a much smaller incision which, in turn, allows an easier and shorter recuperation time for the patient. Additionally, the machines allow surgeons to perform more cataract surgeries in less time.

In addition to providing the machine, Vantage also provides supplies, instruments, and technician services. The technician’s pre-surgery responsibilities include transportation of the equipment, setting up the machine’s parameters according to the surgeon’s preferences, tuning the hand piece, “breaking out” the supplies and instruments, and preparing the room for surgery. During surgery, the technician stays by the machine and changes the machine’s modes by pressing buttons according to the surgeon’s- instructions. The surgeon, not the technician, places the machine tip to the eye and otherwise operates the machine during surgery through the use of foot pedals.

*642 No medical training or education is required for technicians, nor do technicians need to be licensed. One can be trained to operate the machine in a single day. A trained technician can set up the parameter preferences in approximately 15 seconds. A physician can perform surgery without a technician in the room. Still, a technician’s responsibilities require a degree of familiarity with the machine.

From October, 1994, to August, 1996, Vantage, with 15 to 18 employees, provided mobile services to 70 to 100 hospitals in eight states, including Tennessee. Four hospitals in Tennessee are relevant to this case: Fort Sanders-Loudon Medical Center (“Fort Sanders-Loudon”) in Loudon; Lakeway Regional Hospital (“Lakeway”) in Morristown; LaFollette Medical Center (“LaFollette”) in LaFollette; and Fort Sanders-Sevierville Medical Center (“Fort Sanders-Sevierville”) in Sevierville.

Vantage provided mobile services to Fort Sanders-Loudon under an exclusive contract from August 15, 1995, to August 14, 1996. After termination of the contract, Vantage provided services at least once more on September 4, 1996. The primary ophthalmologist performing cataract surgery at Fort Sanders-Loudon was Dr. Subba Rao Gollamudi.

Vantage provided mobile services to Lakeway under a one-year, non-exclusive contract beginning on October 1, 1995. Dr. Gollamudi was also the primary ophthalmologist at Lakeway.

Vantage provided mobile services to La-Follette on one occasion in 1994. Because LaFollette was, at that time, satisfied with its own machine and because LaFollette and Vantage could not come to an agreement regarding price, LaFollette did not become a Vantage customer.

Vantage first contacted Fort Sanders-Sevierville in April, 1998, two months prior to trial.

• B. Cross’ Employment with and Departure from Vantage

•Cross began employment with Vantage as a technician in October, 1994.

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17 S.W.3d 637, 1999 Tenn. App. LEXIS 707, Counsel Stack Legal Research, https://law.counselstack.com/opinion/vantage-technology-llc-v-cross-tennctapp-1999.