United States of America v. Unitedhealth Group Incorporated

District Court, District of Columbia·Decided September 21, 2022·No. Civil Action No. 2022-0481·Published

Opinion

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

UNITED STATES OF AMERICA, et al., Plaintiffs,

v. Civil Action No. 1:22-cv-0481 (CJN)

UNITEDHEALTH GROUP INCORPORATED and CHANGE HEALTHCARE, INC.,

Defendants.

MEMORANDUM OPINION

The United States, joined by New York and Minnesota (collectively, “the Government”), seeks to enjoin UnitedHealth Group’s proposed acquisition of Change Healthcare. In its Complaint and pretrial filings, the Government made several allegations that, if proven, would raise serious questions about whether the proposed merger violates Section 7 of the Clayton Act. But after a thorough trial on the merits—which lasted over two weeks, included testimony from over two dozen witnesses, and introduced more than 1,000 exhibits—the Court concludes that the Government has not met its burden of proving that the transaction is likely to substantially lessen competition in the relevant markets. The Court therefore enters judgment for Defendants. This Memorandum Opinion constitutes the Court’s findings of fact and conclusions of law. See Fed. R. Civ. P. 52(a).

I. Background

A. Healthcare Claims Processing At a high level, payments for services in the American healthcare system proceed through a simple process: Health insurers, also known as “payers,” pay medical claims submitted by

caregivers, also known as “providers.” 1 The process begins with a provider treating a patient. The provider then submits a claim to a payer so that she can be reimbursed for her services. Before payment is made, the payer evaluates the claim and determines how much, if anything, it should pay. If appropriate, the payer then reimburses the provider for that amount. The patient, of course, may be responsible for some (or perhaps even all) of the provider’s bill.

This payment process, although simple in theory, is complex in practice. Historically, payers and providers used paper and phone to communicate between and among each other and to process claims. But this approach was costly in terms of time and money—large health insurers, after all, receive millions of claims per day. Plaintiffs’ Exhibit (“PX”) 821 ¶ 24. The process was also prone to fraud and error—problems that payers would try to remedy after-the-fact through a practice known as “pay and chase.” PX-820 ¶ 33. Naturally, this approach to processing claims yielded substantial administrative waste, the cost of which flowed from payers to providers, and ultimately, to patients. Id. at ¶ 34.

Over the years, technological innovations have revolutionized claims processing, resulting in less waste and lower costs. Two of those innovations are center stage in this case: claims editing and Electronic Data Interchanges (EDI). The Government claims that the proposed acquisition will harm competition by consolidating control over these critical inputs to commercial health insurance.

1. Claims Editing

Most health insurers use a payment integrity product called claims editing to adjudicate medical claims. 8/1/22 AM Trial Tr. 117:21–118:11 (Garbee). The software implements a payer’s coverage policies by using a set of rules, or “edits,” to determine whether a particular claim

1 Providers include physicians, hospitals, clinics, and other caregivers.

received from a provider should be paid or rejected. See PX-820 ¶ 40. Some of these rules are “standard” edits common to the industry—such as edits to weed out fraudulent or duplicate claims—while others are “custom” edits tailored to a particular payer’s health plans and reimbursement policies. PX-1005 at 62:1–64:6 (Dill). A payer’s custom edits are considered proprietary, as these edits reflect payer-specific strategies to reduce healthcare costs. 8/9/22 PM Trial Tr. 73:19–75:8 (McMahon).

The industry generally distinguishes between two types of claims editing: “first-pass” and “second-pass.” PX-820 ¶ 41. First-pass claims editing automatically processes every claim that a health insurer receives—which, for certain insurers, may be millions of claims per day. Id. First- pass claims editing occurs early in the lifecycle of a claim—during the adjudication—and the software generates a response within milliseconds. Id.; 8/2/22 PM Trial Tr. 43:23–44:4 (Turner). Second-pass claims editing, by contrast, typically occurs post-adjudication and may involve significant manual review. PX-820 ¶ 42.

By helping payers avoid reimbursement for improper claims, claims editing obviates the need for the costly post-payment review typified by the “pay and chase” model. See id. at ¶ 33. Without claims editing, an insurer would be more vulnerable to overpayment, making it less competitive with rivals. See 8/9/22 PM Trial Tr. 73:6–18 (McMahon). Claims editing is therefore considered a key input for health insurers. See id.

2. EDI Clearinghouses

EDI clearinghouses are another critical input in commercial health insurance markets.

Often called “pipes,” EDI clearinghouses enable the electronic transmission of claims, remittances, and other information between and among payers and providers. 8/2/22 AM Trial Tr. 15:7–21, 26:4–12 (de Crescenzo). Compared to the days in which claims were transmitted by paper or by

phone, EDI clearinghouses facilitate much faster processing and result in much less administrative waste. PX-820 ¶ 37. Some estimates suggest that manual claim submissions can cost health insurers over ten times as much as electronic submissions. Id. In 2021, 97 percent of medical claims were submitted electronically, and 95 percent of providers and 99 percent of insurers used EDI clearinghouses. Id. at ¶ 38. Overall, the EDI clearinghouse market is “extremely competitive.” 8/3/22 AM Trial Tr. 128:23–129:9 (Peresie).

To send and receive a particular EDI transaction, a payer and provider must be connected to the same EDI clearinghouse. Id. at 54:7–55:20. But because no EDI clearinghouse has a direct connection with every payer and provider, id. at 60:10–16, an indirect connection is sometimes necessary to complete a transaction, id. at 54:16–20. On the provider side, such a connection can be established through channel partners, which are third-party vendors that submit claims on behalf of providers. Id. at 58:2–59:25. Channel partners are typically connected to multiple EDI clearinghouses, enabling them to redirect claims across clearinghouses with ease. Id. at 121:3–20. Providers can also establish an indirect connection through trading partners, which are EDI clearinghouses that route transactions between and among each other. Id. at 60:10–61:7. On the payer side, an indirect connection can be established through an “EDI gateway.” Id. at 118:21– 119:11. EDI gateway vendors consolidate claims from multiple clearinghouses into a single stream that flows to the payer. Id. at 56:7–11. Put another way, an EDI gateway can serve as an entry point for all of a particular payer’s EDI transactions. Id.

As one might imagine, a substantial amount of data flows through EDI clearinghouses. See PX-820 ¶ 36. And these data cover the entire lifecycle of a claim—both pre- and post-adjudication. Pre-adjudicated claims data include details about the provider, the patient, the employer group, the location of care, the diagnosis, the services and procedures rendered, and the billed amounts.

8/1/22 AM Trial Tr. 132:13–133:7 (Garbee). Post-adjudicated claims data can include even more information, such as details about the provider-payer contract, the payer’s claims edits, the medical policy and benefit design, the final paid amount, and adjudication decisions. Id. at 134:17–135:23.

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