Turturro v. Continental Airlines

128 F. Supp. 2d 170, 2001 U.S. Dist. LEXIS 360, 2001 WL 46882
CourtDistrict Court, S.D. New York
DecidedJanuary 16, 2001
Docket00 CIV. 637(WK), 00 CIV. 8870(WK)
StatusPublished
Cited by18 cases

This text of 128 F. Supp. 2d 170 (Turturro v. Continental Airlines) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Turturro v. Continental Airlines, 128 F. Supp. 2d 170, 2001 U.S. Dist. LEXIS 360, 2001 WL 46882 (S.D.N.Y. 2001).

Opinion

OPINION & ORDER

WHITMAN KNAPP, Senior District Judge.

Defendant Continental Airlines (hereinafter “Continental”) moves for summary *173 judgment or to dismiss the Complaint filed against it for failure to state a claim. Plaintiff Joan Turturro (hereinafter “plaintiff’) requests that if revision could cure a defect in her pleadings, we should grant her leave to amend her complaint. Fed. R.Civ.P. 15(a). Continental has opposed any amendment.

This motion raises issues regarding the treaty popularly known as the “Warsaw Convention” (hereinafter the “Convention”), which governs international air travel. 49 Stat. 3000, 49 U.S.C. § 40105 note. For reasons discussed below, we consolidate the two pending actions, grant plaintiff leave to amend, and dismiss some of her present and proposed claims on grounds of preemption and failure to state a claim. We deny Continental’s motion in all other respects because material questions of fact remain regarding alleged communications between Continental and its co-defendants.

BACKGROUND

We review the facts in the light most favorable to plaintiff, resolving all ambiguities and drawing all reasonable inferences in her favor. According to plaintiff, on January 26, 2000, someone stole her pocketbook at Newark International Airport. After she boarded a Continental Airlines flight bound for Costa Rica, she discovered that her medication, Xanax, had been in the pocketbook. Doctors prescribe Xanax, a brand name for Alprazolam, to treat panic attacks and to relieve anxiety and nervousness. For several years, plaintiff had been taking Xanax on a daily basis, and she had taken some at the airport before the theft. However, given her longstanding fear of flying, she became concerned that the medication would wear off during the 5/¿-hour journey. Hence, before the airplane pulled back from the departure gate, plaintiff called a flight attendant, explained her situation, and asked to disembark. That flight attendant responded that he could not help her. Plaintiff next alerted a second attendant, who also stated that she could take no action. The first attendant later told plaintiff that the pilot refused to return to turn back.

According to plaintiffs Affidavit in Opposition to the instant motion (dated November 20, 2000), after she had been denied a third time, she began to feel increasingly agitated and terrified at the prospect of flying without her medicine. She started to sweat and to feel dizzy, nauseated, and short of breath. She also felt her heartbeat accelerate and felt pain in her stomach.

In a panic, plaintiff repeatedly called “911” on her cellular telephone and begged for help. The police then contacted the pilot, who now decided to return to the gate. A Continental employee announced over the loudspeaker that an “unruly” passenger wished to leave; some fellow passengers then greeted plaintiff with hisses and jeers.

The first flight attendant that plaintiff had spoken with escorted her off of the aircraft. Thirty to forty minutes had passed from the time of plaintiffs initial conversation with that attendant to the time that the airplane turned around. About sixty to ninety minutes elapsed from the time the plane left the gate to the time that it returned.

Plaintiff and the flight attendant walked across a boarding bridge and passed through at least one gate into a waiting area of the airport terminal, where they were met by some Continental employees, by medical personnel, and by police employed by the defendant Port Authority of New York and New Jersey (the “Port Authority”).' Continental representatives gave information to the EMS technicians and to the police, who interviewed plaintiff. In any event, the Port Authority allegedly made the decision to transport plaintiff against her will to the psychiatric emergency room at Elizabeth General Medical Center (the “Center”), where she remained in custody and under observation for several hours.

*174 One key aspect of this case involves whether plaintiff sustained physical injuries. Her original Complaint, dated January 27, 2000, and her proposed Amended Complaint, dated August 4, 2000, list her damages as: “Embarrassment, humiliation, loss of liberty, psychological injury, pain, suffering, emotional distress and mental anguish...” Her interrogatory responses refer to her “post traumatic stress, psychological injury, pain... [Pjlaintiff believes that the injuries may be permanent.” At her deposition, plaintiff repeated that Continental had “traumatized” her, then clarifying that she meant “psychiatric, psychological trauma.”

According to her November 20th Affidavit, plaintiffs heart was still racing, her stomach ached, and she continued to feel nauseated after deplaning. An EMS technician who examined her at the terminal immediately after she returned there testified that plaintiff appeared “agitated” but not “aggressive,” and that she said that she was “fine.” Continental claims that the Center’s medical reports do not suggest that plaintiff exhibited any serious physical symptoms. For example, the records recite that she displayed “good color.” However, we find much of the handwriting therein illegible and/or in medical jargon.

Plaintiff asserts that she continued to suffer symptoms after the Center released her. For about three months thereafter, she experienced insomnia, restlessness, inability to concentrate, and unexplained aching in her arms and legs. She described herself as “shell-shocked” (PL Dep. at 77-78). Some symptoms persisted even longer, namely, sleeplessness, occasional inability to focus, and the aching extremities.

Plaintiff declares that her psychiatrist, Dr. Sylvia Olarte, diagnosed her with “post-traumatic stress syndrome” (Id. at 79). However, Olarte confusingly made two different diagnoses as of January 2000. On a January 28th invoice, she diagnoses “acute stress disorder,” which by definition applies only to symptoms occurring within one month after an extremely stressful incident. (Olarte Invoices, attached to McKeegan Aff., Ex. C, at 0005-0006; cf. Diagnostic & Statistical Manual of Mental Disorders IV (APA 4th ed.1997) (hereinafter “DSM IV”), code # “308.3,” at 431). On a March invoice, however, Orlate lists some other diagnosis for January, February, and March, and that diagnostic code does not coincide with the standard one for post-traumatic stress disorder (hereinafter “PTSD”). The code as written appears to be “300.02” (generalized anxiety disorder). In contrast, the code for PTSD is quite different — “309.81.” (See id. at 424).

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Bluebook (online)
128 F. Supp. 2d 170, 2001 U.S. Dist. LEXIS 360, 2001 WL 46882, Counsel Stack Legal Research, https://law.counselstack.com/opinion/turturro-v-continental-airlines-nysd-2001.