Tonya Swisher v. Department of Veterans Affairs

CourtMerit Systems Protection Board
DecidedSeptember 8, 2023
DocketCH-0714-19-0126-I-1
StatusUnpublished

This text of Tonya Swisher v. Department of Veterans Affairs (Tonya Swisher v. Department of Veterans Affairs) is published on Counsel Stack Legal Research, covering Merit Systems Protection Board primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Tonya Swisher v. Department of Veterans Affairs, (Miss. 2023).

Opinion

UNITED STATES OF AMERICA MERIT SYSTEMS PROTECTION BOARD

TONYA SWISHER, DOCKET NUMBER Appellant, CH-0714-19-0126-I-1

v.

DEPARTMENT OF VETERANS DATE: September 8, 2023 AFFAIRS, Agency.

THIS FINAL ORDER IS NONPRECEDENTIAL 1

David Duwel, Esquire, Dayton, Ohio, for the appellant.

Demetrious A. Harris, Esquire, Dayton, Ohio, for the agency.

Amber Groghan, Esquire, Akron, Ohio, for the agency.

BEFORE

Cathy A. Harris, Vice Chairman Raymond A. Limon, Member

FINAL ORDER

¶1 The agency has filed a petition for review of the initial decision, which reversed the agency’s removal action. Generally, we grant petitions such as this one only in the following circumstances: the initial decision contains erroneous

1 A nonprecedential order is one that the Board has determi ned does not add significantly to the body of MSPB case law. Parties may cite nonprecedential orders, but such orders have no precedential value; the Board and administrative judges are not required to follow or distinguish them in any future decisions. In contrast, a precedential decision issued as an Opinion and Order has been identified by the Board as significantly contributing to the Board’s case law. See 5 C.F.R. § 1201.117(c). 2

findings of material fact; the initial decision is based on an erroneous interpretation of statute or regulation or the erroneous application of the law to the facts of the case; the administrative judge’s rulings during either the course of the appeal or the initial decision were not consistent with required procedures or involved an abuse of discretion, and the resulting error affected the outcome of the case; or new and material evidence or legal argument is available that, despite the petitioner’s due diligence, was not available when the record closed. Title 5 of the Code of Federal Regulations, section 1201.115 (5 C.F.R. § 1201.115). After fully considering the filings in this appeal, we conclude that the petitioner has not established any basis under section 1201.115 for granting the petition for review. Therefore, we DENY the petition for review and AFFIRM the initial decision, except as expressly MODIFIED to clarify that the doctrine of res ipsa loquitur is inapplicable to the facts of this case and that the agency failed to prove by substantial evidence its charge of negligence because it did not put forth any evidence demonstrating the standard of care that the appellant was to exercise or that the appellant failed to exercise reasonable care in this matter .

BACKGROUND ¶2 On November 5, 2018, the agency proposed the removal of the appellant, formerly a Pharmacy Technician in the Pharmacy Service of the Dayton Veterans Affairs Medical Center, pursuant to 38 U.S.C. § 714. Initial Appeal File (IAF), Tab 8 at 15-17. The agency charged the appellant with: (1) negligence, (2) failure to safeguard a confidential matter, and (3) a Health Insurance Portability and Accountability Act privacy rule violation, all of which stemmed from the loss of one bag of medication that the appellant was responsible for delivering to an agency facility. Id. at 15-16. The appellant submitted written and oral replies to the proposed removal, and on November 26, 2018, the agency issued a decision sustaining the charges and removing the appellant effective December 7, 2018. Id. at 9-11, 13-14. The appellant timely filed an appeal and 3

requested a hearing; she alleged that her removal was unwarranted because she had correctly followed procedure, she had excellent performance reviews and no record of discipline, and she suspected that her termination was linked to her request for leave protected under the Family and Medical Leav e Act (FMLA). 2 IAF, Tab 1 at 5, 11. ¶3 After holding the requested hearing, the administrative judge issued an initial decision reversing the agency’s removal action. IAF, Tab 27, Initial Decision (ID). The administrative judge merged the agency’s three charges and found that the agency had not proven its charge by substantial evidence because the agency had no policies that dictated how the appellant was to treat the bags of medication she was to deliver and that the appellant followed any agency procedures in place to safeguard the medication bags and patients’ protected health information. ID at 4 n.1, 6-10. The administrative judge also found that, after the medication bag went missing, an individual had taken medication from the missing bag, which served to act as an intervening event such that the appellant was not responsible for the loss of the medication. ID at 10. Finally, the administrative judge observed that the agency had strengthened its procedures for safeguarding medication bags after this incident, and that other employees who had lost medication bags were not removed by the agency. ID at 10. She found that the agency did not show by substantial evidence that the appellant had departed from the conduct expected of a reasonably prudent person acting under similar circumstances and thus did not prove that the appellant was negligent, nor did it show that the appellant had failed to safeguard protected health information as a result of the alleged negligence. ID at 11. Accordingly, she reversed the removal. Id. ¶4 The agency has filed a petition for review in which it argues that the administrative judge erred by: (1) merging the agency’s charges; (2) crediting the 2 The appellant did not subsequently advance an affirmative defense of reprisal for requesting leave protected under the FMLA. See IAF, Tabs 13-14, 17. 4

appellant’s testimony that there were many individuals near by at the time the medication went missing; (3) finding that other employees had similarly lost medications but were not removed; (4) finding that there was no established policy or procedure for delivering the medications in question ; and (5) using the agency’s subsequent remedial measures to support the conclusion that the underlying policy was flawed. Petition for Review (PFR) File, Tab 1 at 6 n.3, 7 -9 & 9 n.4. The agency also renews its argument that it proved by substantial evidence its charge of negligence under the theory of res ipsa loquitur. Id. at 9-13.

DISCUSSION OF ARGUMENTS ON REVIEW We decline to apply res ipsa loquitur to the facts of the instant case. ¶5 To prove negligence, the agency must show a failure to exercise the degree of care required under the particular circumstances, which a person of ordinary prudence in the same situation and with equal experience would not omit. Thomas v. Department of Transportation, 110 M.S.P.R. 176, ¶ 9 (2008), aff’d, 330 F. App’x 920 (Fed. Cir. 2009). The agency must establish the applicable standard of care through agency policy or other factors, such as training, knowledge, customary agency practice, and adequacy of agency procedures. Mendez v. Department of the Treasury, 88 M.S.P.R. 596, ¶ 26 (2001). The question of whether the appellant breached the standard of care is an objective inquiry, not based on the appellant’s personal belief as to the adequacy of her performance. Id. ¶6 The agency established that, as a Pharmacy Technician, the appellant was responsible for delivering medication from the pharmacy to several designated locations at the facility, from which nurses dispense medication to patients. IAF, Tab 8 at 58-62, Tab 24, Hearing Recording (HR) (testimony of the appellant). The agency also established that, as part of her duties, the appellant was responsible for protecting confidential patient health information. IAF, Tab 8 5

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Tonya Swisher v. Department of Veterans Affairs, Counsel Stack Legal Research, https://law.counselstack.com/opinion/tonya-swisher-v-department-of-veterans-affairs-mspb-2023.