OPINION
Jeff Rose, Chief Justice
The sole issue in this appeal, and one of first impression for a Texas appellate court, is whether the Public Information Act’s exception to disclosure for “an email address of a member of the public”
shields from disclosure the personal email address of an elected official when that email address is used to transact official government business. Appellees, the may- or of Austin and various members of the Austin City Council in office during 2011 (collectively, the City Officials), responded to open-records requests from appellant, The Austin Bulldog, by producing the public-information emails requested, but relying on the above-described exception and a letter ruling from the Texas Office of the Attorney General, redacted from those emails their own personal email addresses. The Austin Bulldog sued the City seeking unredacted copies of the emails, but on cross-motions for summary judgment, the district court ruled in favor of the City Officials. Based on our conclusion that the redacted email addresses do not fall under the PIA’s member-of-the-public email-address exception and, therefore, must be produced as public information, we reverse the district court’s summary judgment and render judgment in favor of The Austin Bulldog.
Background
The facts of this case are undisputed. The Austin Bulldog
filed several open-records requests in 2011 requesting, generally, all public information
contained in emails between the mayor, council members, and the city manager. The requests were broadly worded to encompass all emails involving City business, whether they were transmitted on City-owned or
personal devices and whether using City-assigned or personal email addresses.
The City produced some of the requested information immediately, but sought an Attorney General ruling on the documents it withheld, asserting that the information was not public information because it did not reference City business.
The City produced the withheld information after the Attorney General’s office issued a letter opinion advising the City that most of the requested emails were subject to disclosure under the PIA because they “consisted of communications sent to or from the city council members in their capacity as city officials.” The City redacted from that information, however, the personal email addresses of the City Officials, citing the letter ruling’s instruction that it do so based on PIA section 552.137’s exception from disclosure for the “email address of a member of the public” “unless the member of the public consents to its release.”
Taking issue with the City’s redaction, The Austin Bulldog filed the underlying suit in Travis County District Court seeking declaratory judgment that the personal email addresses of the City Officials in this context were not protected from disclosure under the exception
and asking for mandamus relief ordering disclosure of unredacted copies of the emails.
The parties filed cross-motions for summary judgment joining issue on the applicability of the member-of-the-public email-address exception, specifically on whether the City Officials are, in this context, “members of the public.” And it is on that same issue that The Austin Bulldog challenges the district court’s summary judgment in favor of the City.
Discussion
We begin with a review of the purposes, goals, and structure of the PIA. The Legislature expressly provides in the PIA that it is the policy of this State that the public have “complete information about the affairs of government and the official acts of public officials and employees.”
The
PIA is aimed at preserving a fundamental tenet of representative democracy — “that the government is the servant and not the master of the people,” and reflects the public policy that the people of Texas “remain[] informed so that they may retain control over the instruments they have created.”
To advance these policy goals, the Legislature has directed that we “liberally construe” the PIA in favor of disclosure of requested information.
In keeping with these fundamental purposes of promoting transparency in government, the PIA’s key provisions require that (1) “[pjublic information is available to the public at a minimum during the normal business hours of the governmental body”;
and (2) an “officer for public information of a governmental body shall promptly produce public information ... on application by any person to the officer.”
The remaining provisions of the PIA effectuate these mandates by, generally speaking, defining the applicability of the PIA and its. various terms as necessary;
creating a process for public-information requests, including administrative procedures and judicial review;
and specifying limited categories of public information that can or must be excluded from disclosure even if properly requested,
in part to protect the personal privacy of individuals.
In sum, the PIA generally obligates the government to make public information reasonably available to whomever properly requests it. Only if the requested public information falls under one of the PIA exceptions to disclosure or is made confidential by external law — the government’s burden to show
— does this obligation change.
As noted, there are no underlying fact issues, and the parties do not dispute that The Austin Bulldog’s request was proper and that the requested information is “public information.” The only dispute here is whether the PIA’s member-of-the-public email-address exception applies to the personal email addresses of the City Officials on the facts before us. Thus, we are presented with matters of statutory construction, which are legal questions.
Specifically, whether information is subject to the PIA and whether an exception to
disclosure applies to the information are questions of law that we review de novo.
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OPINION
Jeff Rose, Chief Justice
The sole issue in this appeal, and one of first impression for a Texas appellate court, is whether the Public Information Act’s exception to disclosure for “an email address of a member of the public”
shields from disclosure the personal email address of an elected official when that email address is used to transact official government business. Appellees, the may- or of Austin and various members of the Austin City Council in office during 2011 (collectively, the City Officials), responded to open-records requests from appellant, The Austin Bulldog, by producing the public-information emails requested, but relying on the above-described exception and a letter ruling from the Texas Office of the Attorney General, redacted from those emails their own personal email addresses. The Austin Bulldog sued the City seeking unredacted copies of the emails, but on cross-motions for summary judgment, the district court ruled in favor of the City Officials. Based on our conclusion that the redacted email addresses do not fall under the PIA’s member-of-the-public email-address exception and, therefore, must be produced as public information, we reverse the district court’s summary judgment and render judgment in favor of The Austin Bulldog.
Background
The facts of this case are undisputed. The Austin Bulldog
filed several open-records requests in 2011 requesting, generally, all public information
contained in emails between the mayor, council members, and the city manager. The requests were broadly worded to encompass all emails involving City business, whether they were transmitted on City-owned or
personal devices and whether using City-assigned or personal email addresses.
The City produced some of the requested information immediately, but sought an Attorney General ruling on the documents it withheld, asserting that the information was not public information because it did not reference City business.
The City produced the withheld information after the Attorney General’s office issued a letter opinion advising the City that most of the requested emails were subject to disclosure under the PIA because they “consisted of communications sent to or from the city council members in their capacity as city officials.” The City redacted from that information, however, the personal email addresses of the City Officials, citing the letter ruling’s instruction that it do so based on PIA section 552.137’s exception from disclosure for the “email address of a member of the public” “unless the member of the public consents to its release.”
Taking issue with the City’s redaction, The Austin Bulldog filed the underlying suit in Travis County District Court seeking declaratory judgment that the personal email addresses of the City Officials in this context were not protected from disclosure under the exception
and asking for mandamus relief ordering disclosure of unredacted copies of the emails.
The parties filed cross-motions for summary judgment joining issue on the applicability of the member-of-the-public email-address exception, specifically on whether the City Officials are, in this context, “members of the public.” And it is on that same issue that The Austin Bulldog challenges the district court’s summary judgment in favor of the City.
Discussion
We begin with a review of the purposes, goals, and structure of the PIA. The Legislature expressly provides in the PIA that it is the policy of this State that the public have “complete information about the affairs of government and the official acts of public officials and employees.”
The
PIA is aimed at preserving a fundamental tenet of representative democracy — “that the government is the servant and not the master of the people,” and reflects the public policy that the people of Texas “remain[] informed so that they may retain control over the instruments they have created.”
To advance these policy goals, the Legislature has directed that we “liberally construe” the PIA in favor of disclosure of requested information.
In keeping with these fundamental purposes of promoting transparency in government, the PIA’s key provisions require that (1) “[pjublic information is available to the public at a minimum during the normal business hours of the governmental body”;
and (2) an “officer for public information of a governmental body shall promptly produce public information ... on application by any person to the officer.”
The remaining provisions of the PIA effectuate these mandates by, generally speaking, defining the applicability of the PIA and its. various terms as necessary;
creating a process for public-information requests, including administrative procedures and judicial review;
and specifying limited categories of public information that can or must be excluded from disclosure even if properly requested,
in part to protect the personal privacy of individuals.
In sum, the PIA generally obligates the government to make public information reasonably available to whomever properly requests it. Only if the requested public information falls under one of the PIA exceptions to disclosure or is made confidential by external law — the government’s burden to show
— does this obligation change.
As noted, there are no underlying fact issues, and the parties do not dispute that The Austin Bulldog’s request was proper and that the requested information is “public information.” The only dispute here is whether the PIA’s member-of-the-public email-address exception applies to the personal email addresses of the City Officials on the facts before us. Thus, we are presented with matters of statutory construction, which are legal questions.
Specifically, whether information is subject to the PIA and whether an exception to
disclosure applies to the information are questions of law that we review de novo.
The member-of-the-public email-address exception, originally enacted in 2001 along with a somewhat-related exception for government-collected credit-card and debit-card numbers,
makes confidential and excludes from required disclosure “an e-mail address'of a member of the public that is provided for the purpose of communicating electronically with a governmental body.”
We agree with The Austin Bulldog that the email addresses here — i.e., the personal email addresses of City officials used to communicate official City business — do not qualify under the member-of-the-public email exception. Specifically, under a plain-meaning review of the provision and the statute,
they do not meet the exception’s requirement that the qualifying email address be from a “member of the public.”
“Member of the public” is not defined by the PIA, or any other Texas statute, as far as we have found, so we look to its plain and common meaning in construing the exception.
Simply and broadly, as conveyed by its component words, “member of the public” means a person who belongs to the community or people as a whole.
The City Officials urge that this is the phrase’s plain and common meaning and, thus, the meaning we should adopt in construing the exception. Therefore, the City Officials assert, because they are each undeniably “a person who belongs to the community as a whole,” they fall under the exception. While we agree that this can
be a plain and common meaning of “member of the public,” we disagree that it is the plain and common meaning in the context of the email-address exception specifically and the PIA generally. And as the supreme court has emphasized on numerous occasions, context matters.
When “member of the public” is used in conjunction with an identified or identifiable group (or groups) — as it is here with “governmental body” — its meaning is contextually modified to mean a person who does not belong to the identified group. Stated another way, when used in context with another category or group of people, whether specifically identified or simply understood, “member of the public” is a shorthand way to identify someone who does not belong to the other group. This meaning of “member of the public” is best supported (and illustrated) by citing a few of the many examples of its usage in both legal and non-legal contexts.
• Dow Chemical Company v. U.S.
— In a case involving the constitutionality of the EPA’s aerial photography of a chemical-manufacturing facility, the Supreme Court used “members of the public” to describe anyone not employed by or associated with Dow Chemical Corporation. Specifically, after describing the security precautions Dow Chemical had taken at its manufacturing facility, the Court noted, “In addition to these precautions, the open-air plants were placed within the internal portion of the 2,000-acre complex to conceal them from the view of
members of the public
outside the perimeter fence.”
• Garnet Company v. DePasquale
— In a case involving the constitutional right to attend criminal trials, the Supreme Court used “members of the public” to distinguish between the participants in a trial — e.g., the judge, attorneys, parties, witnesses, and jury — and everyone else: “The question presented in this case is whether
members of the public
have an independent constitutional right to insist upon access to a pretrial judicial proceeding, even though the accused, the prosecutor, and the trial judge all have agreed to the closure of that proceeding in order to assure a fair trial.”
• In a recent
New York Times
article about a donation to Yale University, the author used the phrase “members of the public” to refer everyone who is not an official part of the Yale University community: “Mr. Schwarzman had several discussions with Mr. Salovey, in which
they found themselves re-envisioning Commons as a place to unite the various constituencies on campus — undergraduates, graduate and professional students, faculty, staff and alumni, as well as
members of the public
— even as it raised Yale’s profile.”
In each of the above examples, “members of the public” does not refer to the phrase’s broad meaning of “members of the community as a whole.” Instead, considering the phrase’s use in context — specifically, in connection with another specifically identified group — -it is clear that “members of the public” in each of these examples means everyone who is not part of the defined or described group.
Relatedly, and particularly relevant to this case, the phrase “member of the public” is often used to differentiate between ordinary citizens and the government that was created by and is comprised of those citizens. This usage may reflect the distinction between “the people” and the instrument of “government [as their] servant,”
but it is more likely simply a result of the phrase being used to distinguish the government and a separate identified group. Regardless, its intended meaning is clear from its use in context, including the following statutory examples from the Texas Legislature:
• Open Meetings Act — “A meeting of a governmental body may be held by vi-deoconference call only if: (1) the governmental body makes available to the public at least one suitable physical space ... that is equipped with videocon-ference equipment ... by which
a member of the public
can provide testimony or otherwise actively participate in the meeting; (2) the member of the governmental body presiding over the meeting is present at that physical space; and (3) any
member of the public
present at that physical space is provided the opportunity to participate in the meeting... ,”
• Texas Geosciences Practice Act — “Complaints and investigations under this chapter are of two types: (1) complaints received from a
member of the public;
and (2) complaints and investigations that are initiated by the [Texas B]oard [of Professional Geoscientists].... The board by rule shall prioritize complaints and investigations.... [W]ith regard to complaints that do not allege an action that may harm the public, a complaint filed by a
member of the public
takes precedence over a complaint initiated by the board.”
• Texas Government Code, Ethics — “The [Texas Ethics C]ommission shall remove the home address of a judge or justice from a financial statement filed under this subchapter before: (1) permitting a
member of the public
to view the statement; or (2) providing a copy of the statement to a
member of the
public.”
In these examples, “member of the public” plainly refers to any person who does not belong to the agency that is the subject of the provision — i.e., the agency having a meeting under the Open Meetings Act, the Texas Board of Professional Geoscientists,
and the Texas Ethics Commission, respectively. The City Officials’ suggested construction here, on the other hand — i.e., that the phrase be read as “a person who is part of the community as a whole” or, in essence, anyone — would render these provisions meaningless, absurd, or both. We must avoid such constructions if possible.
In cases involving law enforcement, the Supreme Court similarly juxtaposes the phrase “members of the public” with “the police” or “police officers” to indicate anyone who is not associated with the police: “[T]he law ordinarily permits police to seek the voluntary cooperation of
members of the public
in the investigation of a crime”;
and “Any
member of the public
flying in this airspace who glanced down could have seen everything that these [police] officers observed.”
And the Texas Supreme Court has followed this practice: “Sheriffs Department employees also disclose JIMS information to attorneys and
members of the public
who call in to inquire about pending warrants.”
Likewise, both the print media and scholarly texts use “member of the public” to differentiate between the government and regular citizens, including between the police and non-police:
• “It all begins in Times Square, where a large duffel bag has been abandoned. Despite all those public service advertisements, it is not a
member of the public
who first becomes alarmed by the unattended package. It’s a beat cop....”
• “Despite an objection by [Austin City Council Member Kathy] Tovo, the council allowed only 30 minutes for
members of the public
to speak against'the proposal.”
• “The IRS handles nearly 160 million tax returns each year and more than 100 million phone calls, interacting with more
members of the public
than any other federal agency.”
• “However, during the more than 25 years since the first recognition of the disease, mortality of snow geese has never again been reported by a
member of
the public
to a conservation officer in the area....”
• “In England and Wales, a medical practitioner who becomes aware ... that a patient he or she is attending is suffering from food poisoning, is legally required ... to notify the ... appropriate local health authority.” .... Notification of food poisoning may also be made by a
member of the
public.”
Again, it is clear from the context of these examples that “member[s] of the public” refers to anyone who is not part of the agency or governmental body that is referenced in the example. To read the phrase as including the people who are part of the agency, which would be the necessary result of the City Officials’ suggested construction, would make these examples nonsensical.
In sum, the common and ordinary meaning of the phrase “member of the public” depends, as does the meaning of all words and phrases, on context.
Standing alone or without reference to another group, it means a person who belongs to the community as a whole. When used in relation to another group, it means anyone who is not a part of the other group. In the email-address exception, “member of the public” does not stand alone. Its companion is the governmental body to which the email at the heart of the exception was sent: “an e-mail address ... provided for the purpose of communicating ... with a governmental body.”
Accordingly, we hold that “member of the public” in PIA section 552.137 does not include a person who is part of the governmental body that was “communicat[ed] ... with” by email.
The City’s argument that “member of the public” means “any person who belongs to the community as a whole” would shield without distinction every email address provided to a governmental body, rendering the “member of the public” language superfluous and the provision itself meaningless, and we generally try to avoid interpretations that do either.
More significantly, however, as we explained above, the common and ordinary usage of this phrase in both legal and non-legal contexts provides a meaning that makes sense and that does not render any aspect of the provision useless or superfluous. Finally and also significantly, this interpretation satisfies the PIA’s mandate that the public have
“complete
information about the affairs of government and the official acts of public officials and employees,”
even where, as here, those officials chose to conduct official government business using private email addresses.
The City also suggests that we defer to the Attorney General’s interpretation of this exclusion, citing Government Code section 311.023(b)
and PIA section
552.011.
The City is correct that we generally give due consideration to Attorney General decisions, although they are not binding, because the Legislature has directed the Attorney General to determine whether records must be disclosed under the PIA.
However, we only defer to agency interpretations that do not contradict the plain language of the statute in question and, as explained above, the interpretation offered here contradicts the exception’s plain language. Finally,' the City Officials maintain that releasing the email addresses here could expose certain City personnel to- criminal penalties under PIA section 552.352, which prohibits distribution of “information considered confidential under the [PIA].”
However, our holding that the member-of-the-public email-address exception does not apply also means that the email addresses at issue here are not confidential under that exception.
The undisputed summary-judgment evidence before the district court established that the email addresses redacted from the emails at issue here belong to the City Officials and that those emails were communications with the City of Austin from the City Officials in their official capacities. Based on our holding above that “member of the public” in PIA section 552.137 does not include someone who is part of the governmental body with which the email at issue was communicated, the City Officials are not “members of the public” as that phrase is used in PIA section 552.137.
Therefore, the City Officials’ email addresses are not shielded from disclosure and must be disclosed as public information. Accordingly, The Austin Bulldog, and not the City, is entitled to summary judgment.
We sustain The Austin Bulldog’s issue on appeal.
Conclusion
Having sustained The Austin Bulldog’s issue on appeal, we reverse the district court’s summary judgment and render judgment in favor of The Austin Bulldog.