Templin v. Mountain Bell Telephone Co.

643 P.2d 263, 97 N.M. 699
CourtNew Mexico Court of Appeals
DecidedApril 1, 1982
Docket5166
StatusPublished
Cited by9 cases

This text of 643 P.2d 263 (Templin v. Mountain Bell Telephone Co.) is published on Counsel Stack Legal Research, covering New Mexico Court of Appeals primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Templin v. Mountain Bell Telephone Co., 643 P.2d 263, 97 N.M. 699 (N.M. Ct. App. 1982).

Opinions

OPINION

LOPEZ, Judge.

Barbara Templin appeals the grant of two summary judgments in favor of Mountain Bell. We reverse both summary judgment actions.

On July 30, 1979, John Toups, then plaintiff’s husband, went to the Alamogordo office of Mountain Bell in order to have the Toups’ telephone disconnected. He informed Mountain Bell that he was getting a divorce and wanted the Toups’ old phone number hooked up at his new residence. Mountain Bell disconnected the phone at the Toups’ house and eventually hooked the same number up in John Toups’ new apartment.

Plaintiff continued to live at the Toups’ old residence. She arranged with Mountain Bell to have a new phone with a new number installed in her name at the old house. She was responsible for paying the bills on this new number.

The Toups were divorced on September 7, 1979. Plaintiff took back her maiden name of Templin. It is a contested issue whether plaintiff informed Mountain Bell of her name change.

On November 1, 1979, some weeks after the divorce, John Toups called Mountain Bell and told the service representative that he was plaintiff’s husband, that they wanted an off-premises extension of her phone installed in his apartment, and that he should be billed for this extension. Mountain Bell complied with the request and installed an extension of plaintiff’s phone in Toups’ apartment on November 5, 1979. Mountain Bell did not obtain plaintiff’s consent for the off-premises extension, nor did they notify her that it had been installed.

Plaintiff immediately became suspicious that her ex-husband was listening to her phone conversations, because he repeated them to her and harassed her about the contents of her conversations. She repeatedly complained to Mountain Bell for the next two weeks. Mountain Bell checked for wiretaps and assured plaintiff that her phone was not bugged.

Finally, on November 19, 1979, plaintiff removed her telephone from her wall, took it to Mountain Bell, and told the service representative that she no longer wanted service until the interception of her calls was stopped. At that time, the service representative checked Mountain Bell’s records and discovered the off-premises extension. After that, Mountain Bell disconnected the extension.

Plaintiff sued Mountain Bell for liquidated and punitive damages under § 30-12-11, N.M.S.A. 1978. Mountain Bell joined John Toups as a third-party defendant. Before trial, the district judge granted summary judgment in favor of Mountain Bell on the issue of punitive damages. After trial on the remaining issues, the jury was unable to reach a verdict. The judge granted a mistrial, and later granted summary judgment on all litigated issues.

Punitive Damages

In Samedan Oil Corp. v. Neeld, 91 N.M. 599, 577 P.2d 1245 (1978), the New Mexico Supreme Court stated,

It is the established law of New Mexico that punitive or exemplary damages may be awarded “only when the conduct of the wrongdoer may be said to be maliciously intentional, fraudulent, oppressive, or committed recklessly or with a wanton disregard of the plaintiff’s rights.” Loucks v. Albuquerque National Bank, 76 N.M. 735, 747, 418 P.2d 191, 199 (1966).

In that case, as in this, an issue was whether the defendant corporation could be held liable for punitive damages as a result of the actions of its agent. The court quoted the rule stated in Couillard v. Bank of New Mexico, 89 N.M. 179, 181, 548 P.2d 459, 461 (Ct.App.1976),

“that the principal, or master, is liable for punitive or exemplary damages only in cases where the principal or master has in some way authorized, participated in or ratified the acts of the agent or servant. £ *

This rule is embodied in N.M.U.J.I. Civ. 18.26, N.M.S.A. 1978 (Repl.Pamph.1980), which states,

The principal [employer] is liable for punitive or exemplary damages only when the principal [employer] has in some way authorized, participated in or ratified the acts of the agent [employee].

In Samedan, the district production foreman designed and ordered the installation of a defective safety vent system on a gas well. The decedent was killed as a result of the malfunctioning of the safety vent system. The jury awarded punitive damages against the corporation. The Supreme Court reversed the award of punitive damages and remanded the case to the trial court, because the jury instructions given by the trial court did not accurately inform the jury of applicable New Mexico law on punitive damages against a principal.

In Couillard, a branch manager of the Bank of New Mexico defrauded a customer. The trial court granted the Bank of New Mexico a directed verdict on the issue of punitive damages. On appeal, this court affirmed the action of the trial court, because the bank manager did not represent “the whole executive power of the parent bank,” and the parent bank did not authorize, participate in or ratify the fraud.

In our case, on motion for summary judgment, Mountain Bell presented affidavits from the business office supervisor and the manager of the resident services, stating that neither they nor any higher level of management in the corporation had authorized the installation of the off-premises extension in John Toups’ apartment. This evidence indicates that the Alamogordo employees did not receive express authorization from the various levels of management of Mountain Bell specifically to install an extension of Barbara Templin’s telephone in John Toups’ apartment. However, this does not settle the question of authorization. Attached to the affidavit of the manager of residential services in Alamogordo, was a copy of a company regulation promulgated by J. E. Killorin, Vice President and New Mexico General Manager for Mountain Bell. Such general regulation authorized company personnel to install additional service or equipment upon request of applicants. In addition, in plaintiff’s response to defendant’s motion for partial summary judgment, plaintiff offered the deposition of Stanley Lee, an installer repairman for Mountain Bell in opposition to the summary judgment motion. The installer repairman was the person who installed the off-premises extension which gave rise to this litigation. In his deposition, Lee testified that he was instructed to install such extension by the telephone company dispatcher from Mountain Bell’s Office in Roswell. Attached as an exhibit to such deposition was a telephone company daily work sheet given to the workman as his work assignment which read in part:

WORK SHEET
INSTALLER I Lee EXCHANGE Alamo
FIELD SUPERVISOR Greco DATE 11-5-79

Summary judgment is a drastic remedy to be used with great caution. Pharmaseal Laboratories, Inc. v. Goffe, 90 N.M. 753, 568 P.2d 589 (1977). Zengerle v. Commonwealth Ins. Co., 60 N.M.

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Templin v. Mountain Bell Telephone Co.
643 P.2d 263 (New Mexico Court of Appeals, 1982)

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Bluebook (online)
643 P.2d 263, 97 N.M. 699, Counsel Stack Legal Research, https://law.counselstack.com/opinion/templin-v-mountain-bell-telephone-co-nmctapp-1982.