Telles v. Wal-Mart Associates CA4/2

CourtCalifornia Court of Appeal
DecidedNovember 16, 2020
DocketE072835
StatusUnpublished

This text of Telles v. Wal-Mart Associates CA4/2 (Telles v. Wal-Mart Associates CA4/2) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Telles v. Wal-Mart Associates CA4/2, (Cal. Ct. App. 2020).

Opinion

Filed 11/16/20 Telles v. Wal-Mart Associates CA4/2 NOT TO BE PUBLISHED IN OFFICIAL REPORTS California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for publication or ordered published, except as specified by rule 8.1115(b). This opinion has not been certified for publication or ordered published for purposes of rule 8.1115.

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA

FOURTH APPELLATE DISTRICT

DIVISION TWO

PAULA TELLES,

Plaintiff and Appellant, E072835

v. (Super.Ct.No. RIC1708605)

WAL-MART ASSOCIATES, INC., et al., OPINION

Defendants and Respondents.

APPEAL from the Superior Court of Riverside County. Sunshine S. Sykes, Judge.

Affirmed.

Shegerian & Associates, Inc., Carney R. Shegerian and David Harris for Plaintiff

and Appellant.

Ford & Harrison, Stefan H. Black, Shanda Y. Lowe and Timothy L. Reed for

Paula Telles claimed that her former employer Wal-Mart Associates, Inc. and

Wal-Mart Stores, Inc. (collectively, WalMart) discriminated against her on the basis of

her age and disability. She sued WalMart and several of its employees (individual

1 defendants), alleging claims for employment discrimination, failure to accommodate her

disability, defamation, and related causes of action. Telles appeals from the summary

judgment entered in favor of defendants. We affirm.

BACKGROUND

A. Telles’s Employment at WalMart

Telles started working as a department manager at a WalMart store in Perris,

California, in December 1991. Sometime in late 1998 or 1999, Telles injured her back

and neck while at work. She thereafter took a medical leave of absence for

approximately one year. She returned to work with unspecified restrictions. From 1999

through 2006, Telles worked as a people greeter and in various other positions that

accommodated her restrictions. Telles’s primary work responsibilities as a people greeter

were to greet customers as they entered the store and to check customers’ receipts upon

exiting the store.

Telles was injured at work again in 2006. After that injury, Telles continued

working in various light duty assignments, including as a people greeter, which was her

last assignment starting in May 2015. Sometime before May 2016 (possibly in February

2016), Telles returned from another leave of absence taken for an unspecified reason.

In early May 2016, store manager Melvin Enriquez notified Telles and the other

people greeters at the store that WalMart was eliminating the people greeter position.

The people greeter position was being replaced by a new customer host position, which

was going to be a part of the asset protection department. According to a human

2 resources manager for Telles’s store, the customer host position included all of the same

duties as the people greeter position but added certain security-related responsibilities.

Reggie Brown was the asset protection manager responsible for interviewing and hiring

people for the new customer host position. According to Brown, the customer host

position differed from the people greeter position in that the customer host position

required employees to stand the entire shift. People greeters, by contrast, were allowed to

sit.

People greeters were eligible to transfer to other positions in the store, including to

the customer host position. Telles testified that during the meeting with the people

greeters Enriquez explained that the people greeters would need to look for open

positions in the store and that they would “ha[ve] to see if [they] could perform it.”

Telles also claims that an unspecified person told her that the customer host position

would “not be able to accommodate restrictions as easily because it required standing

throughout the entire shift.” Brown testified that people greeters who could not stand for

an entire shift were not precluded from “getting” the customer host position, but he

would encourage them to look for other positions within the store. After the meeting

with Enriquez, Telles asked Enriquez what would happen if she was unable to find an

open position. It is undisputed that he responded, “‘Start thinking of retirement.’”

3 Sometime shortly after that meeting, Telles approached Brown and told him that

she was interested in transitioning into the customer host position. Brown told Telles that

she would have to interview for the position.1

B. Telles’s Termination

Telles was terminated on May 11, 2016, when she was 61 years old. Telles was

told that she was terminated for gross misconduct and integrity issues.

Telles testified that after she purchased several items from the store during her last

break on that day, Brown stopped her after she exited the store and asked her to

accompany him to the asset protection office.2 Jesse Martinez, an asset protection

associate, and an unidentified female employee of WalMart were also in the asset

protection office. Telles’s receipt for the purchases she had just made showed that she

had bought five items, namely, three pairs of socks (ladies and girls) for 25 cents each, a

camisole, and a box of laundry detergent. On the receipt, two items (two pairs of boys’

pants) were voided during the transaction. It is undisputed that, contrary to what was

reflected on the receipt, Telles exited the store with the following six items: three pairs

of underwear, a pack of barrettes, a camisole, and laundry detergent.

1 Telles claims that she applied for the customer host position in May 2016. However, the evidence she cites does not support that factual assertion. In her declaration, Telles stated, “I told Mr. Brown that I wanted to apply for the Customer Host position that was taking over for People Greeter.” (Italics added.)

2 Telles stated in her declaration that Brown was not alone when he approached her, but the point is not material to our analysis.

4 Telles testified that while she was in the asset protection office Martinez showed

her surveillance video footage of her in the store while she purchased the merchandise

and while she had the merchandise in her shopping cart before checking out. A compact

disc containing some pertinent portions of the surveillance footage was submitted in the

trial court as an exhibit supporting WalMart’s motion for summary judgment. That

exhibit was not included in the record on appeal.

Telles testified that Brown and Martinez explained to her that the video footage

showed her changing labels on some items and not purchasing one item. In a declaration

submitted in support of WalMart’s motion, Martinez described in detail what he observed

in the surveillance footage, including relevant time stamps. He described the footage as

showing Telles removing price stickers from undergarments and replacing those stickers

with clearance tags that she peeled off of a strip of clearance labels. He also said the

footage showed that when Telles was making her purchases at a self-checkout register,

she “scan[ned] one item twice while putting a different item in the bag.”

Telles denied doing either of these things. She testified that in the meeting with

Brown and Martinez she explained that she had taken the price stickers off of the

undergarments to verify the size of the garments and that she then placed the original

stickers back on the garments after completing that task.

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Telles v. Wal-Mart Associates CA4/2, Counsel Stack Legal Research, https://law.counselstack.com/opinion/telles-v-wal-mart-associates-ca42-calctapp-2020.