Suzanne Hess on behalf of herself and all others similarly situated v. 13 Verticals, LLC and CP-DBS, LLC, d/b/a PaySchools

District Court, E.D. New York·Decided August 4, 2026·No. 2:25-cv-03469·Unknown

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF NEW YORK SUZANNE HESS on behalf of herself and all others similarly situated, MEMORANDUM & ORDER Plaintiff, 2:25-cv-3469-ST -against- 13 VERTICALS, LLC and CP-DBS, LLC, d/b/a PAYSCHOOLS, Defendants. TISCIONE, United States Magistrate Judge: PaySchools is a company that contracts with school districts to facilitate online lunch payments. PaySchools charges convenience fees to provide the service. Suzanne Hess (“Plaintiff”) filed a class action against PaySchools alleging it charges unlawfully excessive junk fees. Plaintiff brings causes of action under New York’s General Business Law, breach of contract, unjust enrichment, and fraud by omission. PaySchools moves to dismiss. Because PaySchools’ conduct is neither misleading nor unlawful, the motion is GRANTED. BACKGROUND! 1, Factual Allegations I3 Verticals, LLC and CP-DBS, LLC (collectively “PaySchools”)? contracts with school districts to facilitate online payments for student lunch accounts. Am. Compl. {J 13- 17. In doing so, PaySchools charges transaction fees. PaySchools website states: [a]n internet convenience fee and/or transaction fee may be assessed by each district for each transaction made. These fees are charged to

This Court takes the factual allegations from the Amended Complaint, (“Am. Compl.”) ECF No. 18, and assumes they are true for purposes of this Motion. See Gamm v. Sanderson Farms, Inc., 944 F.3d 455, 458 (2d Cir. 2019). Additionally, “a district court may rely on matters of public record in deciding a motion to dismiss under Rule 12(b)(6),” Pani v. Empire Blue Cross Blue Shield, 152 F.3d 67, 75 (2d Cir. 1998), including “information publicly announced on a party’s website[.]” Hesse v. Godiva Chocolatier, Inc., 463 F. Supp. 3d 453, 463 (S.D.N-Y. 2020). 2 «13 Verticals, LLC, is the parent company of CP-DBS, LLC that controls, manages, and dictates the policies of PaySchools.” Am. Compl. J 42. The two companies “jointly operate under the brand of PaySchools.” Jd. { 39. For purposes of this Motion, we will refer to Defendants collectively as PaySchools. -|-

cover the credit card processing fee and the cost of using the site. The school district has the option to pay these fees or pass them along to parents. PaySchools Central, Js There a Cost or Fee for Using PaySchools Central or PaySchools Mobile?, https://www.payschoolscentral.com, (accessed June 9, 2026). Its website also states [flees are assigned by your school district. If you cannot find the fee you are looking for, please contact your school directly, as they set up and assign all fees available in PaySchools Central. Here are some steps to locate your assigned and optional fees: (1) Assigned Fees - We provide a drop-down menu as well as a search box in the Fees card where you can either select ‘Assigned Fees’; or enter a partial description or due date to search for a particular assigned fee. You will see the fee name, amount due, and associated student for each assigned fee. To view a fee’s description, click the ‘T’ icon to the right of the fee name. You can add the fee to your shopping cart by clicking the shopping cart icon to the right of the fee. (2) Optional Fees - If you are looking for optional fees or other unassigned fees, select an option (not assigned Fees) from the drop-down menu in the Fees card. Fees will be listed for each of the students associated with your account. Again, use shopping cart icon to add the fee to your cart. PaySchools Central, J Cannot Find the Fee I Need to Pay., https://www.payschoolscentral.com, (accessed June 9, 2026). Also included in the Amended Complaint is a screenshot from PaySchools’ website. Am. Compl. 4 134. In the right-hand column under “Convenience and Processing Fees” PaySchools breaks down the charges by category: $1.95 for checking-account transfers; $1.95 for debit or credit card transactions less than $50; and 4.75% for debit or credit card transactions $50 or more. Id. From all appearances, PaySchools fully discloses its transaction fees. Users also have the option to set up auto-replenishments that funds the student’s account whenever the balance drops below a specified minimum. /d. § 92. Fees are imputed on auto-replenishments as well. /d. § 93. PaySchools also receives money from school districts for providing its services. /d. 5, 74.

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PaySchools contracted with Garden City Union Free School District—where Plaintiff’s child attends. /d. 4 37-38, 96. Plaintiff created a PaySchools account to provide her child with lunch money. /d. § 97. She transferred less than $50 on a bi-weekly basis and used the auto- replenishment feature. /d. J] 99-102. Unsurprisingly and consistent with the notice provided, Plaintiff was charged fees for each transaction. /d. {| 97-102. The thrust of Plaintiff's complaint is that PaySchools’ service fees “simply pad PaySchools’ bottom line, at the expense of families because, in most circumstances, the school districts already pay these companies for their services.” /d. J 25. Plaintiff states she would not have used PaySchools to fund her child’s account had she known the fees contributed to profit. Id. 4105. Plaintiff claims the conduct is inherently misleading because reasonable consumers would assume PaySchools provide users with a low-cost service rather than profit from its fees. Id. 9§ 123, 144, 178-181. Plaintiff alleges PaySchools “actions are illegal under federal law, violate state law, violate the terms between credit card companies and merchants, and upon information and belief violate the contract between the school, the school district, and the terms Defendants are required to comply with.” Jd. ¥ 6. II. Procedural History On May 16, 2025, Plaintiff sued PaySchools in the Nassau County Supreme Court. See Complaint (““Compl.”), ECF No. 1-1. On June 20, 2025, PaySchools removed the case to this Court. See Notice of Removal, ECF No. 1. On October 10, 2025, Plaintiff filed her Amended Complaint. On July 23, 2025, the Parties consented to the exclusive jurisdiction of the

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Suzanne Hess on behalf of herself and all others similarly situated v. 13 Verticals, LLC and CP-DBS, LLC, d/b/a PaySchools, (E.D.N.Y. 2026).

Suzanne Hess on behalf of herself and all others similarly situated v. 13 Verticals, LLC and CP-DBS, LLC, d/b/a PaySchools (Suzanne Hess on behalf of herself and all others similarly situated v. 13 Verticals, LLC and CP-DBS, LLC, d/b/a PaySchools) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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