OPINION BY
Judge LEAVITT.
Subaru of America, Inc. (Subaru) petitions for review of an adjudication of the State Board of Vehicle Manufacturers, Dealers and Salespersons (Board) that barred Subaru from terminating the franchise of Colonial Volkswagen-Subaru, Inc. (Colonial). We affirm the Board’s decision, which was unanimous.
BACKGROUND
Subaru is a licensed motor vehicle distributor in Pennsylvania, and Colonial is a licensed motor vehicle dealer located in Feasterville, Pennsylvania. In July 1998, Colonial purchased its Subaru franchise from Northeast Auto Imports, and on September 1, 1998, Colonial and Subaru entered into a Dealership Agreement (Agreement).
At the time the Agreement was executed, Colonial also held a franchise to sell Volkswagen vehicles. The Agreement is a standard form dealership contract with several addenda particular to the eontrae-
tual relationship between Subaru and Colonial; two addenda have relevance to this appeal.
The first is a Facility Addendum that permitted Colonial to begin operating as a Subaru franchisee without first meeting the Subaru Minimum Operational Standards. However, Colonial agreed to expand its showroom from 1800 square feet to 1920 square feet within 12 months of the effective date of the Agreement. Colonial further acknowledged that failure to meet this obligation would constitute a material breach of the Agreement.
The second is the Performance Addendum, which provided that “[djuring the twelve (12) months after the effective date of the Agreement, Dealer will make every effort to sell 506 Subaru vehicles.” R.R. 38a. This addendum also recites that Colonial’s failure to sell the required number of Subaru vehicles would constitute a material breach of the Agreement.
During its first few months of operation, Colonial met Subaru’s expectation with respect to vehicle sales. However, in the first quarter of 1999, Subaru sales began to decline, and this decline continued throughout the summer. Accordingly, by the end of its first year of operation, Colonial had sold 368 Subarus, short of the 506 vehicle quota. However, during this year, Subaru only made available to Colonial 481 vehicles. With respect to the Agreement’s Facility Addendum, Colonial took the steps necessary to expand the facility. The expansion required approval by Subaru, Volkswagen and the municipality before construction could begin.
In a letter to Colonial dated December 6, 1999, Subaru presented Colonial with two options: “[cjommit to our offer of relocating to Langhorne and providing an exclusive facility” or “execute the Buy/Sell with Fred Beans [another local car dealership], or execute a Buyers Assistance Letter to allow us to prospect for dealer candidates who will provide an exclusive facility in Langhorne.” R.R. 152a. Subaru further stated that if Colonial refused either option, its franchise would be terminated for failure to fulfill the requirements of the Performance Addendum. Finally, Subaru advised Colonial not to proceed with the construction of the new showroom because it was merely “a ‘band-aid’ to the performance issues.” R.R. 151a. Colonial was requested to respond by December 30, 1999.
' By letter dated December 13, 1999, Colonial responded to the points made by Subaru in its December 6, 1999 letter,
but it did not commit to one of the options suggested by Subaru.
The parties continued discussions in an effort to resolve their differences, but on March 27, 2000, Subaru notified Colonial that unless the dealership moved to Langhorne, Subaru would termi
nate the Agreement as of May 29, 2000. This deadline was extended to October 31, 2000. In the meantime, Colonial received approval for its new showroom and began construction in May 2000.
On November 6, 2000, Subaru issued to Colonial a “Notice of Intention to Terminate the Dealership Agreement.” The stated basis of the termination decision was as follows:
Material Breach of the Subaru Dealership Agreement. Dealer entered into Agreement with Distributor September 1, 1998 agreeing to sell a specified number of new Subaru vehicles during the twelve-(12) months following the effective date of the Agreement. During the period specified, the Dealer’s actual Subaru Sales as reported in Subaru of America’s sales reporting system represented 73% of the required sales as set forth in the Dealership Agreement and Performance Addendum to the Subaru Dealership Agreement.
R.R. 254a. In the meantime, Colonial had invested approximately $1.2 million to construct the new showroom.
On December 13, 2000, Colonial filed a protest with the Board, challenging Subaru’s decision to terminate Colonial’s franchise. The parties attempted mediation,
but it was unsuccessful. The Board then conducted several days of hearings on Colonial’s protest.
The Board sustained Colonial’s protest, finding in relevant part as follows:
Because [Subaru] failed to provide sufficient inventory to permit [Colonial] to comply with the sales obligation of its franchise agreement, because [Subaru] attempted to coerce [Colonial] into relocating its franchise under threat of termination, because [Subaru] did not attempt to terminate the franchise until 14 months after the purported grounds for termination were established, and because [Subaru] permitted [Colonial] to continue to invest in renovating its showroom to meet Subaru Signature Status after grounds for termination were established but prior to issuing notice of termination, the Board concludes that [Subaru’s] ... attempted termination of [Colonial’s] franchise was unfair, without due regard to the equities of [Colonial], and without just cause.
Board Opinion, 7. Subaru then petitioned this Court for review.
On appeal,
Subaru raises several issues. It first contends that it was deprived of a fair hearing because the Board refused to grant Subaru’s motion to recuse the three new vehicle dealers on the Board from participating in the hearing. Second, the Board improperly denied Subaru’s prehearing and evidentiary motions, which prevented Subaru from proving that it had just cause to terminate Colonial’s franchise. Third, Subaru contends that the evidence does not support the Board’s conclusion that Subaru’s termination was
without just cause, unfair and without regard to the equities. We address these arguments
seriatim.
BIAS OF TRIBUNAL
Subaru moved to recuse three of the 17 members of the Board to prevent their participation in this adjudication. Those three individuals were the new vehicle dealers on the Board.
Subaru contends that all new vehicle dealers are biased against manufacturers and, therefore, their presence on the Board deprived Subaru of a fair hearing. In effect, Subaru challenges those provisions of the Act that place responsibility for adjudicating franchise disputes into the hands of various types of vehicle dealers as well as “four ... members of the general public having no connection with the vehicle business,” 63 P.S. § 818.3(a)(7). Subaru contends that this composition of the Board is inherently flawed because automobile manufacturers are not represented.
The question is whether we can And, as a matter of law, that the three new vehicle dealers on the Board should have been disqualified for bias. There are different kinds of “bias” and not all kinds require the disqualification of an adjudicator. As has been explained by Professor Kenneth Culp Davis,
Bias in the sense of preconceived views about law or policy is not a disqualification.[
] and ordinarily prejudgment of
legislative facts is not. Prejudgment of adjudicative facts may be, but probably not when the facts have been learned by an officer in his judicial capacity. Personal prejudice — an attitude of favoritism or animosity toward a particular party — disqualifies when it is substantial. Uniform rulings favoring one side do not alone prove disqualification.
Kenneth Culp Davis, Administrative Law Text,
Bias
§ 12.06, at 258 (3d Ed.1972) (Davis) (emphasis added). A direct pecuniary interest or some other tangible stake in the outcome of a case is a type of bias that requires disqualification. Charles H. Koch, Jr., Administrative Law And Practice,
Bias and Prejudgment,
§ 6.10, at 300 (2d Ed.1997). Speculative gain or loss is not enough to show that an adjudicator has an improper interest in the outcome of a case.
Air Line Pilots Association International v. U.S. Department of Transportation,
899 F.2d 1230, 1232 (D.C.Cir.1990). In rare cases, extreme conduct by an adjudicator will demonstrate disqualifying bias that will violate due process.
Gimbel v. Commodity Futures Trading Commission,
872 F.2d 196, 198 (7th Cir.1989).
Here, Subaru claims that placing new vehicle dealers on the Board without manufacturer representation created such an appearance of partiality as to violate due process. Notably, Subaru does not assert that any of these three Board members,
as individuals,
demonstrated a particular
animus
toward Subaru, conducted the hearing unfairly, or had any tangible, direct pecuniary interest in the outcome of the hearing. Rather, Subaru believes that disqualifying bias can be inferred from their status as dealers.
In support of its position, Subaru directs our attention to
American Motors Sales Corp. v. New Motor Vehicle Board,
69 Cal.App.3d 983, 138 Cal.Rptr. 594 (1977). In that case, the California Court of Appeals considered whether a board established to consider,
inter alia,
dealer terminations was properly constituted where four of the nine board members were new vehicle dealers. The Court held that the board’s composition violated due process because the new dealer members had “an economic stake in every franchise termination case that comes before them.”
Id.
at 596. Further, the fact that the Board had five other members that were not new vehicle dealers did not cure the problem for the Court of Appeals because none of those five Board members were new vehicle manufacturers.
There are several flaws in this holding that were aptly identified by the dissent in
American Motors.
First, the majority relied upon
Tumey v. State of Ohio,
273 U.S. 510, 47 S.Ct. 437, 71 L.Ed. 749 (1927) for its conclusion that new vehicle dealers have a substantial stake in the outcome of “every” termination case. In
Turney,
an Ohio town mayor adjudicated alleged violations of the state liquor law; his entire compensation for this work was derived from the fines paid by those found guilty. This factual construct bears little resemblance to that in
American Motors;
the California statute did not require the dealers on the board to find against manufacturers in order to be compensated. Indeed, the pecuniary interest of the dealers
in the outcome of a case, which was alluded to by the
American Motors
majority, was not direct but attenuated. As noted by the dissent,
It is sheer speculation to conclude, absent a finding of actual bias, that a dealer-member has' a pecuniary interest antagonistic to the manufacturer in disputes between dealer and manufacturer.
American
Motors, 138 Cal.Rptr. at 600 (Regan, J., dissenting). Second, the majority failed to account for refinement in the law of bias that developed after
Tumey.
In
Hortonville Joint School District No. 1 v. Hortonville Education Association,
426 U.S. 482, 491, 96 S.Ct. 2308, 49 L.Ed.2d 1 (1976), for example, the U.S. Supreme Court held that disqualifying bias cannot be applied from one case to another because each individual adjudicator will have a different interest at stake, depending on the nature of the controversy. Thus, it was simply error for the
American Motors
majority to reach the conclusion, without any evidence, that every new dealer would be antagonistic to every manufacturer in every case. Finally, as noted by the dissenting justice in
American Motors,
the California legislature had not placed manufacturers on the board because of anti-trust concerns.
To show impermissible bias, the interest of the adjudicator in the outcome of the case must be direct, and it must be substantial.
Withrow v. Larkin,
421 U.S. 35, 46-47, 95 S.Ct. 1456, 43 L.Ed.2d 712 (1975).
Rite Aid Corp. v. Board ofPhar-macy of State of New Jersey,
421 F.Supp. 1161 (D.N.J.1976), offers a persuasive analysis on the issue of when the interest of a board member will be found impermissible.
In
Rite Aid,
the court considered Rite Aid’s facial challenge to a board of individual pharmacists, who were asserted to be inherently biased against chain stores.
The court held that such pharmacists could not be found universally to have a substantial pecuniary interest in the outcome; rather, Rite Aid was required to produce actual evidence of bias in order to disqualify an individual pharmacist. We agree with this approach. Impermissible bias requires evidence particular to the adjudicator and particular to the controversy; disqualifying bias cannot simply be inferred from the status of the adjudicator, particularly where that status is required by statute.
Subaru’s real problem is with the decision of the General Assembly to place persons on the Board with a knowledge of the business and, presumably, a commitment to the policy expressed in the Act. However, preconceived views about law or policy are not a basis for disqualification. Davis,
Bias
§ 12.06, at 253. A tribunal, to be fair, is not required to be staffed by indifferent citizens with at most a tepid enthusiasm for the agency’s statutory mission. It has been understood from the early days of administrative law that
Cabinet officers charged by Congress with adjudicatory functions are not as
sumed to be flabby creatures any more than judges are. Both may have an underlying philosophy in approaching a specific case. But both are assumed to be men of conscience and intellectual discipline, capable of judging a particular controversy fairly on the basis of its own circumstances. Nothing in this record disturbs such an assumption.
U.S. v. Morgan,
313 U.S. 409, 421, 61 S.Ct. 999, 85 L.Ed. 1429 (1941).
The same must be said here: nothing in this record “disturbs [the] assumption” that the new vehicle dealers on the Board acted in good conscience and with intellectual discipline in judging the controversy before them.
We hold, therefore, that the Board properly refused to disqualify the new vehicle dealers from hearing the controversy between Subaru and Colonial.
PRE-HEARING AND EVIDENTIARY MOTIONS
Subaru next contends that the Board improperly denied several of Subaru’s pre-hearing and evidentiary motions. Specifically, Subaru contends that the Board erred by (1) limiting the documents to be produced by Colonial at the hearing; (2) allowing Colonial’s experts to testify; and (3) disallowing Subaru’s cross-examination of Colonial about a 1997 financial record. For the reasons explained as follows, we uphold the Board’s determinations.
Before the hearing, Subaru requested the Board to issue a subpoena
duces tecum
to the three principals of Colonial, requiring them to appear at the hearing and to bring with them certain documents. Those documents included: any communications between Subaru and Colonial; communications with Northeast Auto prior to September 1, 1998; documents related to Colonial’s sale of Volkswagen vehicles; and Colonial’s flies on the sale of Subaru vehicles. The Board issued the requested subpoenas but limited the documents to be produced to “copies of all non-privileged statements made by you concerning the formation and termination of the Subaru franchise of Colonial....” R.R. 1056a-1058a.
The General Rules of Administrative Practice and Procedure, 1 Pa.Code § 35.142, authorize the Board to issue a subpoena for evidence that is relevant and material to the proceeding.
It is within
the Board’s discretion whether to require the production of any documents, and if it does so order their production, to limit them.
Walker Pontiac, Inc. v. Department of State, Bureau of Professional and Occupational Affairs,
136 Pa.Cmwlth. 54, 582 A.2d 410, 413 (1990). This Court will not reverse an agency’s decision to limit document production except for abuse of discretion, which is demonstrated where the limitation is manifestly unreasonable or shows partiality, prejudice, bias or ill will toward a litigant.
Denbow v. Borough of Leetsdale,
699 A.2d 838, 840 n. 3 (Pa.Cmwlth.1997). Here, the Board limited the documents to those relevant to “formation and termination of the Subaru franchise of Colonial.” This relevancy and materiality limitation was not very limiting, is unassailable, and left a large volume of documents to be produced. The Board’s decision not to give Subaru everything it wanted falls far short of abuse of discretion.
Also before the hearing, Subaru filed a motion
in limine
to exclude the testimony and report of Colonial’s expert, Ernest H. Manuel, Ph.D, The motion was denied, and Dr. Manuel testified that Subaru’s sales quota of 506 vehicles was unreasonably high. Subaru contends that Dr. Manuel did not render an expert opinion, but, rather a personal opinion, and, therefore, his report and testimony should have been excluded.
Pennsylvania Rule of Evidence 702, although not applicable to administrative proceedings, provides guidance. Rule 702 directs that an expert may express an opinion in the following circumstances:
If scientific, technical or other specialized knowledge beyond that possessed by a layperson will assist the trier of fact to understand the evidence or to determine a fact in issue, a witness qualified as an expert by knowledge, skill, experience, training or education may testify thereto in the form of an opinion or otherwise.
Pa. R.E. 702. As is the case for most evidentiary rulings, the admission of expert testimony will not be reversed except for abuse of discretion.
Nixon Hotel, Inc. v. Redevelopment Authority of City of Butler,
11 Pa.Cmwlth. 519, 315 A.2d 366, 370 (1974).
See also Bob Wark’s Arco, Inc. v. Department of Transportation Bureau of Traffic Safety,
71 Pa.Cmwlth. 644, 455 A.2d 770, 772 (1983) (stating that discretion is abused where evidence proper and essential to a party’s case is not admitted).
Pursuant to Section 505 of the Administrative Agency Law, 2 Pa.C.S. § 505,
the Board, as a Commonwealth agency, is not bound by the technical rules of evidence. Accordingly, in determining whether Dr. Manuel’s expert report expressed knowledge beyond that of a lay person and was helpful to the Board’s fact finding, the Board enjoyed more discretion than would a court of law bound by technical rules of evidence. Subaru cannot cite precedent or give a cogent reason why the Board should have excluded Dr. Manuel’s testimony, let alone how this decision demonstrates an abuse of discretion. In any
case, it is of no moment because the Board appeared to assign little weight to Dr. Manuel’s opinion. Indeed, the Board rejected Dr. Manuel’s opinion
that Subaru’s sales quota was unreasonably high. Board Opinion, 5 n. 4.
The Board did not abuse its discretion in denying Subaru’s motion
in limine.
Lastly, Subaru contends that the Board improperly disallowed Subaru from cross-examining Colonial principal William Stamps regarding financial records that would have showed Colonial earned a “higher profit per sale of a Volkswagen than it did for a sale of a Subaru.” Subaru Brief at 39. Subaru believed that these financial records, of which Stamps was presumed to be knowledgeable, would have shown that Colonial’s focus was on the sale of Volkswagens, not Subarus, and that this was the true reason Colonial could not meet its Subaru sales quota.
Reasonable
examination and cross-examination is permitted in administrative hearings. 2 Pa.C.S. § 505 (emphasis added). The scope of cross-examination allowed by an adjudicator should not be set aside absent an abuse of discretion.
Cacurak v. St. Francis Medical Center,
823 A.2d 159, 167 (Pa.Super.2003).
The Board refused to allow Subaru to cross-examine Stamps about a 1997 financial statement of Northeast Auto Imports showing its results prior to Colonial’s purchase of the franchise. The Board held that a predecessor’s profitability was simply not relevant. It rejected the notion that the numbers in the financial statement
“by themselves
show that Colonial later did not exert appropriate efforts for Subaru.” R.R. 2489a (emphasis added). Further, the Board expressed concern about “putting into the public record the financial records of someone who’s not a party in this case.” R.R. 2482a.
Nevertheless, the Board allowed Subaru to ask Stamps whether he reviewed the 1997 statement. When Stamps testified that he had not reviewed it, further questioning on the statement was disallowed for the above recited reasons.
Far from showing abuse of discretion, the Board’s rulings demonstrate care and patience; they show that Subaru was given wide latitude to make its case. However, even if we disagreed with specific rulings, we may not substitute our judgment for that of the Board.
Commonwealth v. Hanible,
575 Pa. 255, 259-60, 836 A.2d 36, 39 (2003).
APPLICATION OF SECTION 13(a) OF THE ACT
Lastly, Subaru contends that the evidence does not support the Board’s conclusion that the termination of Colonial’s franchise was “unfair, without due regard to the equities of Colonial and without just cause,” in violation of Section 13(a) of the Act.
Subaru does not challenge specific factual findings of the Board. Subaru’s claim is that, even accepting the Board’s factual findings, they are not adequate to support the Board’s legal conclusions.
In order for Subaru’s termination to survive Colonial’s protest, Subaru first had the burden under Section 13(e) of the Act
to prove that it had just cause for this action. A dealer’s material breach of contract will serve as just cause; however, the manufacturer must give the dealer written notice of the breach in time for the dealer to remedy the breach. Section 2 of the Act provides,
inter alia,
that just cause is
[a]
material breach by a vehicle dealer
... due to matters within the dealer’s ... control, of a reasonable and necessary provision of an agreement
if the breach is not cured within a reasonable time after written notice of the breach has been received
from the ... distributor.
63 P.S. § 818.2 (emphasis added). Further, to base a termination on breach of contract, the manufacturer must show that its actions did not contribute significantly to the dealer’s breach. 63 P.S. § 818.13(a).
In this case, Colonial was unable to meet the sales quota in the Performance Addendum because Subaru did not provide Colonial with sufficient inventory. Between September 1, 1998 and August 31, 1999, Subaru allocated 366 vehicles
to Colonial
while demanding that it sell 506 vehicles. Nevertheless, Colonial sold 368 vehicles during that time period. Ex. Subaru 35.
Subaru contends that Colonial should have requested additional cars if its inventory was inadequate to meet its sales quota. However, the record shows that Subaru could not give Colonial the necessary inventory due to Subaru’s turn and earn system of car allocation.
For example, during the 1998-1999 sales year the Forester model was preferred by Subaru’s customers. Although Colonial requested additional Foresters, Subaru would not allocate enough to meet Colonial’s demand. If Subaru had allocated twenty more Foresters per month, Colonial would have easily exceeded the sales requirement. The record also shows that Subaru did not allocate to Colonial a good color mix of vehicles.
Subaru tried to overcome these objective facts, insisting that the difficulty was not lack of inventory, but lack of commitment, and that Colonial focused on selling Volkswagens rather than Subarus. However, this theory is not supported by the record. Stamps testified that because “it was easy to sell Volkswagens, we tried and put most of our effort” into improving Subaru sales. R.R. 2497a. He noted that more than half of Colonial’s income came from selling and servicing Subaru vehicles. Further, Colonial responded to Subaru’s suggestions to improve sales by appointing a sales manager dedicated to Subaru sales, by developing a Subaru-trained sales staff, by increasing its Subaru advertising budget, and by placing the Subaru inventory in the front of Colonial’s sales area.
Stamps testified,
We tried very hard. I put a tremendous amount of effort into this facility. I worked harder to sell Subaru than anything I’ve done in the last ten years. And because [Subaru] didn’t give us inventory to sell, is, I believe, the reason why we’re here today. [Subaru] didn’t act in good faith. [Subaru] didn’t live up to the commitments of [its] people. We
at Colonial lived up to everything we could possibly do with the restraints put on us....
R.R. 2498a-2499a. Even Subaru’s witness David D. Seator, Subaru’s Regional Business Manager for Pennsylvania and New Jersey, admitted that he did not have any evidence to support the conclusion that Colonial salespersons steered customers to Volkswagens.
Subaru failed to prove that lack of commitment, not lack of inventory, caused Colonial to miss the sales quota in the Performance Addendum.
Further, as noted, a manufacturer cannot rely on breach of a franchise agreement as just cause to terminate the agreement unless the manufacturer has given the dealer written notice to that effect. That notice must be timely given in order to allow the dealer an opportunity to cure the breach. 63 P.S. §§ 818.2, 818.13(a). Here, Subaru did not notify Colonial in writing of its intention to terminate for lack of meeting the sales quota in the Performance Addendum until 14 months
after
Colonial had missed the target. At that point, the breach was impossible to cure.
In sum, Subaru failed to provide Colonial with sufficient inventory, thereby contributing significantly to Colonial’s inability to meet the sales quota in the Performance Addendum. Further, Subaru did not give written notice of the breach to Colonial in time to allow Colonial to remedy the problem. These facts prevented the Board from reaching any conclusion but that Subaru lacked just cause to terminate Colonial’s franchise.
In addition, a franchise termination will not be allowed where it is unfair or effected without “due regard to the equities of [the] dealer.” 63 P.S. § 818.13(a).
In concluding that Subaru’s termination of Colonial also violated these standards, the Board considered two key factual matters.
First, Subaru permitted
Colonial to renovate its showroom to meet
Subaru’s standards before sending its termination notice to Colonial. Subaru criticized the construction of the showroom as “a ‘band-aid’ to the performance issues” and suggested that Colonial not proceed with construction. However, Subaru was aware that Colonial had undertaken the renovation to meet the terms of the Facility Addendum.
Further, Subaru approved Colonial’s facility renovation and participated in its development.
The Board found this treatment to be without due regard to the equities, and we agree.
Second, Subaru threatened Colonial with termination if it did not relocate the facility. As early as July 1999, Subaru raised the issue of Colonial’s relocation. As the year progressed, Subaru became increasingly aggressive on this point. Eventually, Subaru was quite clear: Colonial had to move to Langhorne, sell to someone who would locate there, or face termination.
As noted by the Board, a manufacturer may not coerce a dealer to its prejudice by threatening it with termination under Section 12(a)(4) of the Act.
If an action violates the statutory prohibition against coercive acts,
a fortiori
it is an unfair action, in violation of Section 13(a) of the Act.
We hold that the Board properly applied the terms of Section 18(a) of the Act to the facts developed at the hearing.
Under the Act, Subaru could not rely on Colonial’s breach of the Performance Addendum to justify its termination because Subaru contributed to Colonial’s inability to perform and did not give Colonial an opportunity to remedy the breach. Subaru allowed Colonial to invest in a new showroom while, at the same time, it attempted to force Colonial to move; these actions of
Subaru also violated the Act. Accordingly, Subaru’s termination could not stand under Section 13(a) of the Act.
CONCLUSION
For these reasons, we affirm the decision of the Board.
ORDER
AND NOW, this 19th day of February, 2004, the order of The State Board of Vehicle Manufacturers, Dealers and Salespersons dated October 17, 2002 in the above-captioned matter is hereby affirmed.