Justice ERICKSON
delivered the Opinion of the Court.
We granted certiorari to review the order of the court of appeals dismissing the petitioner’s appeal for failure to transmit the record in a timely manner. In our view, dismissal, under the facts of this case, was too harsh a sanction. Accordingly, we reverse and remand with directions.
I.
Significant issues involving the Department of Corrections and the confinement of state prisoners in the Denver County Jail were addressed in the district court. Denver sought an injunction to compel the Department of Corrections to accept state inmates who were confined in the county jail, and to require payment for confining state prisoners in the Denver County jail pursuant to the request of the Department of Corrections. The district court entered an injunction in favor of Denver and ordered substantial funds to be paid by the Department of Corrections.
Petitioner’s counsel filed a notice of appeal, designated the record on appeal, and ordered a transcript of the proceedings in the Denver District Court. A notice of appeal, cross-appeal, and a designation of record were also filed by the respondents. The record designated by the parties included the pleadings, motions, exhibits, orders, and a transcript of all testimony and proceedings in the district court. The trial court’s order was entered on October 2, 1987, nunc pro tunc, September 28, 1987, and included a transcript of the trial court’s ruling on September 28, 1987 as the findings and conclusions required by C.R.C.P. 52. The total transcript was estimated to be 500 pages. Trial was completed in two days.1 The transcript was not completed prior to dismissal of the appeal on September 9, 1988, for failure to transmit the record.
In this case, the record was to be filed in the court of appeals not later than February 11, 1988. C.A.R. 11(a). Prior to the filing deadline, the court reporter notified counsel that because of “transcript overload” she could not complete the transcript prior to the deadline. Petitioner’s counsel filed a motion for an extension of time, supported by an affidavit from the court reporter, and obtained a ninety-day extension to May 9, 1988 to file the record. On May 3, 1988, a second ninety-day extension of time was sought because of the inability of the court reporter to complete the transcript of the proceedings in the district court by May 9, 1988. On May 4, 1988, the court of appeals denied the motion without prejudice to “review upon itemization of transcript overload.” On May 16, 1988, a third motion for an extension was filed with an affidavit from the trial court reporter setting forth a 7,500 page backlog of transcripts. The court of appeals denied the motion after the itemization of transcript overload was provided by the petitioner.
Thereafter, on August 15, 1988, the court of appeals issued an order to show cause why the appeal should not be dismissed with prejudice for failure to transmit the record in a timely manner. The petitioner responded and requested reconsideration of the previous order denying an extension of time to file the record. The court of appeals rejected the petitioner’s response to the order to show cause and on September 9, 1988 dismissed the appeal with prejudice. In its order, the court of appeals failed to indicate the factors that influenced its decision. A petition for rehearing was filed on [145]*145September 22, 1988, and denied by the court of appeals on October 17, 1988.
The appellate procedures employed by the petitioner were not a model. No effort was made by either party to obtain the assistance of the trial judge or court of appeals to expedite the preparation of the record. The affidavit supporting the first ninety-day extension merely stated that due to a “transcript overload” the reporter was unable to complete the transcript prior to February 10, 1988, and required an extension of ninety days to May 10, 1988.
The second application, which was all but identical to the first, sought an additional extension of ninety days. When the court of appeals denied the motion without prejudice to provide an itemization, the petitioner filed a third motion for extension of time which contained an itemized backlog of seven transcripts that had to be completed, in addition to the usual on-going transcription demands imposed on a trial court reporter, before the reporter could prepare the transcript in this case. The reporter’s affidavits supporting the requests for extensions of time did not state that the transcript would be completed within the time requested. No further effort was made by the petitioner to complete the record until after the order to show cause was issued by the court of appeals on August 15, 1988.
II.
The petitioner relies on the following language in Swenson v. Girard F. and M. Ins. Co., 4 Colo. 475 (1878), for reversal of the court of appeals order dismissing the appeal:
[I]t is to be expected that attorneys will be prompt and assiduous in seeing that causes are not delayed through their own neglect, and that in the matter of appeals they take prompt steps and give timely directions to the officers of the courts in the matter of perfecting the appeal, yet, so far as regards making a transcript of the record, and transmitting it with the necessary papers to the appellate court, this is a ministerial duty to be performed by the proper officers of the court appealed from, and any delay or default in the discharge of such duty ought not to work injury to the appellant, who has duly filed the requisite appeal bond and otherwise complied with the statute and the lawful orders of the court in the premises.
Id. at 480.
Appellate counsel should not be penalized for failure of court employees to carry out their duties and obligations, but there remains the appellate lawyer’s obligation to perfect the record on appeal in a timely manner. See Cobb v. Cobb, 62 Ohio St.2d 124, 403 N.E.2d 991 (1980). Appellate counsel has the obligation to seek assistance first from the trial court and then from the appellate court.2
C.A.R. 11(d) states:
The appellate court for cause shown may extend the time for transmitting the record. A request for extension must be made within the time originally prescribed or within an extension previously granted. Any request for extension of the period of time based upon the reporter's inability to complete the transcript shall be supported by an affidavit of the reporter specifying why the transcript has not yet been prepared, and the date by which the transcript can be completed. The appellate court may direct the trial court to expedite the preparation and transmittal of the record on appeal.
[146]*146(Emphasis added.) The petitioner did not seek the assistance of the court of appeals in obtaining a transcript of the record until the order to show cause was entered. C.A.R. 11(d) provides a means for the appellate lawyer to obtain the assistance of the court of appeals in obtaining a record for the appellate court. Here, appellate counsel did not seek the assistance of either the trial or appellate court in a timely manner and did not lay a foundation to establish that the sole responsibility for the failure to complete the record was attributable to the court reporter.
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Justice ERICKSON
delivered the Opinion of the Court.
We granted certiorari to review the order of the court of appeals dismissing the petitioner’s appeal for failure to transmit the record in a timely manner. In our view, dismissal, under the facts of this case, was too harsh a sanction. Accordingly, we reverse and remand with directions.
I.
Significant issues involving the Department of Corrections and the confinement of state prisoners in the Denver County Jail were addressed in the district court. Denver sought an injunction to compel the Department of Corrections to accept state inmates who were confined in the county jail, and to require payment for confining state prisoners in the Denver County jail pursuant to the request of the Department of Corrections. The district court entered an injunction in favor of Denver and ordered substantial funds to be paid by the Department of Corrections.
Petitioner’s counsel filed a notice of appeal, designated the record on appeal, and ordered a transcript of the proceedings in the Denver District Court. A notice of appeal, cross-appeal, and a designation of record were also filed by the respondents. The record designated by the parties included the pleadings, motions, exhibits, orders, and a transcript of all testimony and proceedings in the district court. The trial court’s order was entered on October 2, 1987, nunc pro tunc, September 28, 1987, and included a transcript of the trial court’s ruling on September 28, 1987 as the findings and conclusions required by C.R.C.P. 52. The total transcript was estimated to be 500 pages. Trial was completed in two days.1 The transcript was not completed prior to dismissal of the appeal on September 9, 1988, for failure to transmit the record.
In this case, the record was to be filed in the court of appeals not later than February 11, 1988. C.A.R. 11(a). Prior to the filing deadline, the court reporter notified counsel that because of “transcript overload” she could not complete the transcript prior to the deadline. Petitioner’s counsel filed a motion for an extension of time, supported by an affidavit from the court reporter, and obtained a ninety-day extension to May 9, 1988 to file the record. On May 3, 1988, a second ninety-day extension of time was sought because of the inability of the court reporter to complete the transcript of the proceedings in the district court by May 9, 1988. On May 4, 1988, the court of appeals denied the motion without prejudice to “review upon itemization of transcript overload.” On May 16, 1988, a third motion for an extension was filed with an affidavit from the trial court reporter setting forth a 7,500 page backlog of transcripts. The court of appeals denied the motion after the itemization of transcript overload was provided by the petitioner.
Thereafter, on August 15, 1988, the court of appeals issued an order to show cause why the appeal should not be dismissed with prejudice for failure to transmit the record in a timely manner. The petitioner responded and requested reconsideration of the previous order denying an extension of time to file the record. The court of appeals rejected the petitioner’s response to the order to show cause and on September 9, 1988 dismissed the appeal with prejudice. In its order, the court of appeals failed to indicate the factors that influenced its decision. A petition for rehearing was filed on [145]*145September 22, 1988, and denied by the court of appeals on October 17, 1988.
The appellate procedures employed by the petitioner were not a model. No effort was made by either party to obtain the assistance of the trial judge or court of appeals to expedite the preparation of the record. The affidavit supporting the first ninety-day extension merely stated that due to a “transcript overload” the reporter was unable to complete the transcript prior to February 10, 1988, and required an extension of ninety days to May 10, 1988.
The second application, which was all but identical to the first, sought an additional extension of ninety days. When the court of appeals denied the motion without prejudice to provide an itemization, the petitioner filed a third motion for extension of time which contained an itemized backlog of seven transcripts that had to be completed, in addition to the usual on-going transcription demands imposed on a trial court reporter, before the reporter could prepare the transcript in this case. The reporter’s affidavits supporting the requests for extensions of time did not state that the transcript would be completed within the time requested. No further effort was made by the petitioner to complete the record until after the order to show cause was issued by the court of appeals on August 15, 1988.
II.
The petitioner relies on the following language in Swenson v. Girard F. and M. Ins. Co., 4 Colo. 475 (1878), for reversal of the court of appeals order dismissing the appeal:
[I]t is to be expected that attorneys will be prompt and assiduous in seeing that causes are not delayed through their own neglect, and that in the matter of appeals they take prompt steps and give timely directions to the officers of the courts in the matter of perfecting the appeal, yet, so far as regards making a transcript of the record, and transmitting it with the necessary papers to the appellate court, this is a ministerial duty to be performed by the proper officers of the court appealed from, and any delay or default in the discharge of such duty ought not to work injury to the appellant, who has duly filed the requisite appeal bond and otherwise complied with the statute and the lawful orders of the court in the premises.
Id. at 480.
Appellate counsel should not be penalized for failure of court employees to carry out their duties and obligations, but there remains the appellate lawyer’s obligation to perfect the record on appeal in a timely manner. See Cobb v. Cobb, 62 Ohio St.2d 124, 403 N.E.2d 991 (1980). Appellate counsel has the obligation to seek assistance first from the trial court and then from the appellate court.2
C.A.R. 11(d) states:
The appellate court for cause shown may extend the time for transmitting the record. A request for extension must be made within the time originally prescribed or within an extension previously granted. Any request for extension of the period of time based upon the reporter's inability to complete the transcript shall be supported by an affidavit of the reporter specifying why the transcript has not yet been prepared, and the date by which the transcript can be completed. The appellate court may direct the trial court to expedite the preparation and transmittal of the record on appeal.
[146]*146(Emphasis added.) The petitioner did not seek the assistance of the court of appeals in obtaining a transcript of the record until the order to show cause was entered. C.A.R. 11(d) provides a means for the appellate lawyer to obtain the assistance of the court of appeals in obtaining a record for the appellate court. Here, appellate counsel did not seek the assistance of either the trial or appellate court in a timely manner and did not lay a foundation to establish that the sole responsibility for the failure to complete the record was attributable to the court reporter.
However, when the court of appeals ordered the petitioner to show cause why the appeal should not be dismissed for failure to transmit the record in a timely manner, a response was filed belatedly requesting assistance in obtaining the transcript. In the response, the petitioner sought the assistance of the court of appeals by requesting the trial court to expedite the preparation of the record. See Pueblo v. Mace, 130 Colo. 162, 273 P.2d 1015 (1954). The court of appeals did not enter an order to assist counsel in obtaining the record and dismissed the case.
Generally, the decision to grant or deny a motion for an extension of time to transmit the record lies within the sound discretion of the court and will not be disturbed in absence of an abuse of discretion. Mitchell v. Espinosa, 125 Colo. 267, 243 P.2d 412 (1952). C.A.R. 3(a) provides in part:
Failure of an appellant to take any step other than the timely filing of a notice of appeal in the appellate court does not affect the validity of the appeal, but is a ground only for such action as the appellate court deems appropriate, which may include dismissal of the appeal.
C.A.R. 38(e) provides the appellate court with parameters for determining the proper sanction and provides that “[t]he appellate court may apply such sanction as it deems appropriate, including dismissal, for the failure to comply with any of its orders or with these appellate rules.” (Emphasis added.)
When determining whether dismissal is an appropriate sanction for failure to timely transmit the record, an appellate court should consider the substantiality of the issue on appeal. See Ispass v. Pyramid Motor Freight Corp., 152 F.2d 619, 621 (2d Cir.1945) (“despite the somewhat feeble excuses for delay,” motion to dismiss appeal denied because substantial question was raised by merits of the appeal), judgment vacated in part, 330 U.S. 695, 67 S.Ct. 954, 91 L.Ed. 1184 (1947). In Pyramid Motor Freight Corp. v. Ispass, 330 U.S. 695, 67 S.Ct. 954, 91 L.Ed. 1184 (1947), vacating in part 152 F.2d 619 (2d Cir.1945), the denial of the motion to dismiss was approved because the substantiality of the question at issue on appeal was an appropriate matter for consideration under Rule 73(a) together with all other circumstances.3 Id. at 704-05, 67 S.Ct. at 959. See also Gunther v. E.I. Du Pont De Nemours & Co., 255 F.2d 710, 715 (4th Cir.1958) (“delinquency of an appellant should not be overlooked unless it is clear that substantial questions on the merits of the appeal are at issue...”).
In our view, the court of appeals abused its discretion in dismissing the appeal in this case for failure to transmit the record in a timely manner. C.A.R. 11(a)4 and (d). The trial court ordered that state prisoners be removed from the Denver County Jail and to reimburse Denver for [147]*147the expense of maintaining the state prisoners. Substantial issues were involved regarding the state’s obligation to maintain state prisoners in state correctional facilities and not to confine state prisoners for unreasonable periods in the county jail. The trial court decision imposed injunctive relief and required substantial payments to Denver. Both the state and Denver sought appellate review of the trial court’s order. When confronted with a party’s failure to comply with the appellate rules, an appellate court should consider the full range of possible sanctions and select the one most appropriate under the circumstances presented in a particular case. See C.A.R. 38(e); C.A.R. 3(a); Nagy v. District Court, 762 P.2d 158, 161 (Colo.1988) (“trial judge must craft an appropriate sanction by considering the complete range of sanctions and weighing the sanction in light of the full record of the case”). Under the circumstances of this case, considering the substantial issues raised by the state’s appeal and Denver’s cross-appeal, the court of appeals abused its discretion by dismissing the appeal.
Accordingly, we reverse the order of the court of appeals dismissing the case, and remand to the court of appeals with directions to reinstate the appeal and the cross-appeal. The court of appeals is also directed to issue appropriate orders, pursuant to C.A.R. 11(d), to expedite the preparation of the record, and may impose such sanctions other than dismissal of the appeal as it deems proper for failure of the petitioner to transmit the record in a timely manner.
QUINN, J., dissents and KIRSHBAUM, J., joins in the dissent.