Smith Ex Rel. Stephan v. AF & L Insurance Co.

147 S.W.3d 767, 2004 Mo. App. LEXIS 1181, 2004 WL 1877977
CourtMissouri Court of Appeals
DecidedAugust 24, 2004
DocketED 83685
StatusPublished
Cited by21 cases

This text of 147 S.W.3d 767 (Smith Ex Rel. Stephan v. AF & L Insurance Co.) is published on Counsel Stack Legal Research, covering Missouri Court of Appeals primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Smith Ex Rel. Stephan v. AF & L Insurance Co., 147 S.W.3d 767, 2004 Mo. App. LEXIS 1181, 2004 WL 1877977 (Mo. Ct. App. 2004).

Opinion

*771 PER CURIAM.

AE & L Insurance Company (“Insurer”) appeals from the judgment entered against it by the Circuit Court of Osage County, finding that it breached its long-term care insurance contract with Clara Smith (“Insured”) and awarding her damages based upon her life expectancy and vexatious refusal to pay. We affirm in part and reverse and remand in part.

The parties do not dispute the underlying facts. Insured is a woman who was a month away from her 79th birthday when she applied for a replacement long-term care policy with Insurer in the fall of 1999. Her husband of 53 years had died five years earlier. After his death, she began to suffer for a period of time from situational depression.

Insurer’s agent, Craig Walkenbach (“Agent”) went to Insured’s home in September 1999 to go over an application for long-term care insurance with Insured and her daughter, Jo Ann Stephan (“Daughter”). Insured was covered at the time by another long-term care policy from American Fidelity Assurance, which she had also purchased through Agent. The new policy was to replace the American Fidelity Assurance policy, which was scheduled to expire the following January.

Agent asked Insured questions and he wrote the answers on the application, which Insured then signed. In a section of the application entitled “Medical Information,” question 4 asked, “[wjithin the past [five] years, have you received any medical or surgical advice, examination or treatment for: ... b.) Parkinson’s Disease, Stroke, Transient Ischemic (TIA), Epilepsy, Seizures, Alzheimer’s Disease, Dementia, Senility, Forgetfulness, or any other Brain, Mental or Nervous Disease or disorder?” The “no” box next to this question was checked. The application reflected Insured was taking Paxil, and the record on appeal indicates that this was prescribed in relation to the situational depression she had been suffering since her husband’s death. Insured also provided Agent with an authorized release for her medical records from her physician, Peter Boyer, M.D., although Insurer did not review the records until after Insured’s claim was filed.

Insured told Agent that she did not remember things like she used to. He asked her how her memory was and she stated that she was 79 years old and that she forgot things sometimes, such as where she put her car keys and the day of the week. Agent indicated that such lapses in memory were minor and asked about more serious issues. He asked Insured if she had ever been told she had Alzheimer’s, dementia, “and some other things there.” She replied she had not. He then asked Daughter the same question, to which she responded, “[n]o, I never was told that [Insured] had Alzheimer’s or dementia or anything like that.”

After the application was submitted to Insurer, another employee conducted an interview with Insured over the telephone later that month, and filled out a corresponding form entitled Personal History Narrative. It was Insurer’s policy to conduct such interviews prior to issuing policies. A question on the form asked, “[d]o you have trouble remembering things?” The answer, as written by Insurer’s employee, was “[n]o, except for minor forgetfulness.”

In addition to questions addressing the same subject matter as the initial application, the Personal History Narrative also included a cognitive exam in which Insured was asked questions such as the names of the current and prior president and her telephone number. She answered correctly each question on the cognitive test. All *772 of Insured’s other answers were consistent with the information provided in the initial application. She was accepted for coverage and received the policy, but was required to pay a higher premium because she had arthritis and was taking Paxil for mild depression and “nerves.”

Insured paid her premiums for two years, totaling $8,533.38, until she moved to Westphalia Retirement Center on October 18, 2000. The reason for her admission was stated as “mood dementia osteoarthritis” with forgetfulness. Daughter filed a claim with Insurer on her mother’s behalf, the receipt of which was acknowledged shortly thereafter. Subsequently, in correspondence dated December 27, 2000, Insurer indicated that it was seeking further information from Insured’s health care provider, and that the claim would be processed upon receipt of that information.

The following January, Insurer declared the policy null and void, citing “lack of full disclosure on the application on which the policy was issued.” The letter also indicated that, had there been full disclosure and the application questions been properly answered, the policy would not have been issued. Insurer returned to Insured a check in the amount of premiums paid, which she did not negotiate. Insured, by and through Daughter, filed suit alleging breach of the insurance contract and for statutory damages for vexatious refusal to pay.

At bench trial, Insurer offered the testimony of Jeffery Jones, its underwriting manager (“Underwriter”). He stated that the prescription for Paxil, disclosed on the application, would not cause further investigation because it is well-known in his field that someone who loses a loved one may suffer from situational depression. Underwriter testified, however, that if the answer to application question 4-b.) regarding memory loss and dementia had been “yes,” he would have recommended that his company not issue the policy. He stated that, under Insurer’s underwriting guidelines, individuals with Alzheimer’s disease, dementia, or senility would not be accepted for coverage. When asked if forgetfulness factored into the decision to accept a risk, he replied, “[i]t does if it leads to one of those conditions.” His testimony also established that minor forgetfulness is not grounds for denying an application. Rather, he indicated that forgetfulness is “such a common occurrence, and it’s a well-known fact that that’s not going to create a problem for us.” Nevertheless, Underwriter responded in the negative when asked by the court if underwriters considered that people with forgetfulness may forget that they are forgetful.

On cross-examination, Underwriter acknowledged that he had not seen any medical records indicating that Insured had dementia or senility, nor was he aware of any such diagnosis prior to her admittance to Westphalia. He indicated, however, that had he been aware of Dr. Boyer’s notation in Insured’s medical records stating, “I wonder if this could be pseudodementia from depression,” the application would have been rejected. Underwriter also provided the court with a definition of “post-claims” underwriting, which he stated occurs “if you didn’t have all the pertinent information up front and then afterwards you went back and got the information.”

The court also heard the testimony of Saul Rose, D.O., a licensed physician and consultant to Insurer, who had requested that he review Insured’s medical records. He found no evidence of testing for dementia in her records. Moreover, Dr. Rose stated that there is no test for pseu-dodementia and that it is not a recognized condition, but a “descriptive” term used to describe a physician’s impressions of what *773 may be a type of dementia. He noted, however, that the records indicated that Insured had taken Aricept for a “transient” memory problem related to anesthesia following her knee surgery in May 1999.

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Bluebook (online)
147 S.W.3d 767, 2004 Mo. App. LEXIS 1181, 2004 WL 1877977, Counsel Stack Legal Research, https://law.counselstack.com/opinion/smith-ex-rel-stephan-v-af-l-insurance-co-moctapp-2004.