Shyers v. Metropolitan Property & Casualty Insurance Company

CourtCourt of Appeals for the Tenth Circuit
DecidedJuly 25, 2025
Docket24-5036
StatusUnpublished

This text of Shyers v. Metropolitan Property & Casualty Insurance Company (Shyers v. Metropolitan Property & Casualty Insurance Company) is published on Counsel Stack Legal Research, covering Court of Appeals for the Tenth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Shyers v. Metropolitan Property & Casualty Insurance Company, (10th Cir. 2025).

Opinion

Appellate Case: 24-5036 Document: 86-1 Date Filed: 07/25/2025 Page: 1 FILED United States Court of Appeals UNITED STATES COURT OF APPEALS Tenth Circuit

FOR THE TENTH CIRCUIT July 25, 2025 _________________________________ Christopher M. Wolpert Clerk of Court P.J. SHYERS, Special Administrator of the Estate of Michael Turner,

Plaintiff - Appellant,

v. No. 24-5036 (D.C. No. 4:18-CV-00653-JWB-JFJ) METROPOLITAN PROPERTY & (N.D. Okla.) CASUALTY INSURANCE COMPANY, d/b/a MetLife Auto & Home Business Insurance; JOHN M. BROWN INSURANCE INCORPORATED, d/b/a Farmer Brown Insurance Agency, Inc.,

Defendants - Appellees. _________________________________

ORDER AND JUDGMENT* _________________________________

Before MORITZ, MURPHY, and CARSON, Circuit Judges. _________________________________

Plaintiffs generally cannot defeat summary-judgment motions by relying on

facts obtained during discovery distinct from their complaints’ factual theories. Due

process requires plaintiffs either hone their complaints’ factual allegations in

discovery or amend them should facts supporting new factual theories for a claim

arise.

* This order and judgment is not binding precedent, except under the doctrines of law of the case, res judicata, and collateral estoppel. It may be cited, however, for its persuasive value consistent with Fed. R. App. P. 32.1 and 10th Cir. R. 32.1. Appellate Case: 24-5036 Document: 86-1 Date Filed: 07/25/2025 Page: 2

Michael Turner purchased replacement insurance coverage for his commercial

building. He claims the insurance agent told him his policy covered the total cost it

would take to replace any damage the building might suffer. He did not read the

final insurance policy, which limited replacement coverage to $100,000. When the

building burned down, Turner discovered the coverage limit. Purportedly believing

insurance company MetLife and its agents misled him, he sued to reform the

insurance policy to what he recalled the insurance company represented to him and

claimed the insurance company both defrauded him and acted in bad faith by writing

the contract as it did. The district court granted Defendants summary judgment on all

counts. Our jurisdiction arises under 28 U.S.C. § 1291. We affirm.

I.

Plaintiff Michael Turner operated a heating, ventilation, and air conditioning

business.1 He purchased a commercial building in Afton, Oklahoma out of which he

ran the business. He bought it for $50,000 and spent another $50,000 renovating the

dilapidated building. Prior to commencing work, he inquired at the Farmer Brown

Insurance Agency (“Farmer Brown”) about a policy covering the building. Plaintiff

claims he told Farmer Brown’s insurance agent he wanted “coverage to actually

replace [his] property in the event of a total loss.” He paid $100,000 for renovations,

and he says Farmer Brown’s agent got him an insurance policy that reflected that

amount. Plaintiff inquired whether the policy limited any insurance recovery to that

1 As explained below, P.J. Shyers later replaced Turner as named plaintiff. For simplicity, this opinion refers to both as Plaintiff. 2 Appellate Case: 24-5036 Document: 86-1 Date Filed: 07/25/2025 Page: 3

valuation. The Farmer Brown agent assured him it “did not represent the benefits [he]

would be entitled to in the event of a loss and that [he] would be entitled to the actual

value of the cost to replace the building.” Plaintiff skimmed the policy without

reading it in depth and purchased it.

Whatever discussions Plaintiff had with Farmer Brown’s agent, the insurance

policy Metropolitan Property & Casualty Insurance Company (“MetLife”) issued

gave Plaintiff building-replacement-cost coverage clearly limited to $100,000.2

Recorded calls between Farmer Brown’s agent and Plaintiff prior to the latter signing

the policy contain no reference to unlimited replacement-cost coverage insurance,

and MetLife did not offer such policies.

Plaintiff’s building burned down. He filed a claim under his policy, and

MetLife retained Sedgwick Claims Management Services (“Sedgwick”) to

investigate the replacement cost. Sedgwick estimated the replacement cost would be

$336,966.75, an amount far exceeding Turner’s policy’s $100,000 limit. MetLife

paid $59,949.61 under the policy’s other provisions, including $2,319.30 in business-

income-loss coverage, and $100,000 in replacement coverage, but Plaintiff contested

the $100,000 replacement-coverage limits and MetLife’s business-income-loss

calculations. Calling Farmer Brown’s agent, he said he could not replace his

building for $100,000, after which the following conversation occurred:

MS. DOSSA: Uh-huh. Well the – did you – have you been speaking to the adjuster about the – because the property is on replacement cost. So if–

2 MetLife, a national insurance company, employed Farmer Brown as a local agent. 3 Appellate Case: 24-5036 Document: 86-1 Date Filed: 07/25/2025 Page: 4

MR. TURNER: Really? MS. DOSSA: Yes, so if it–that means that if it takes more money for the property to be replaced, then they should be able to cover it. MR. TURNER: The property, meaning the– MS. DOSSA: The actual structure. MR. TURNER: –building? You’re kidding? MS. DOSSA: Yes. MR. TURNER: Seriously? MS. DOSSA: Yeah. Yeah, they should. If that’s something that they– MR. TURNER: All they paid – all they paid was the base value. MS. DOSSA: That’s something that the claim adjuster should know. That the policy is on replacement cost. . .

Plaintiff declared he “didn’t know if we had replacement coverage,” and that it was

“fantastic actually because [he] was thinking [he] was going to have to borrow the

money” to replace the building.

His excitement soon evaporated. Only after the phone conversation with Farmer

Brown’s agent did MetLife’s insurance adjuster tell Plaintiff of the policy’s $100,000

replacement coverage limit. Plaintiff called the agent again, who claimed ignorance.

Feeling MetLife owed him replacement coverage for the full amount Sedgwick estimated

and that both MetLife and Farmer Brown had misled him about the policy’s contents,

Plaintiff sued.3 He alleged negligence against Farmer Brown and both breach of contract

and bad faith against MetLife, seeking to reform the contract to meet what he believed

were the original terms.4

3 Plaintiff originally sued in state court, but the defendants later removed the case to the United States District Court for the Northern District of Oklahoma. 4 Plaintiff brought a negligence claim against Sedgwick and its predecessor company Vericlaim, Inc., but the parties later settled that claim. We dismiss that claim pursuant to Federal Rule of Appellate Procedure 42(b)(1). Plaintiff also sought

4 Appellate Case: 24-5036 Document: 86-1 Date Filed: 07/25/2025 Page: 5

The district court granted MetLife and Farmer Brown’s motions for summary

judgment. The court determined Plaintiff’s reformation claim could not succeed

because he did not show any prior agreement existed between him and either Farmer

Brown or MetLife regarding replacement-cost coverage. He could not, therefore,

reform the insurance contract, and his contract-breach claim failed as a matter of law

for replacement-cost coverage.

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Shyers v. Metropolitan Property & Casualty Insurance Company, Counsel Stack Legal Research, https://law.counselstack.com/opinion/shyers-v-metropolitan-property-casualty-insurance-company-ca10-2025.