Shock v. Webster Industries, Inc.

CourtDistrict Court, N.D. Ohio
DecidedSeptember 30, 2024
Docket3:21-cv-02404
StatusUnknown

This text of Shock v. Webster Industries, Inc. (Shock v. Webster Industries, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. Ohio primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Shock v. Webster Industries, Inc., (N.D. Ohio 2024).

Opinion

UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF OHIO WESTERN DIVISION

Duane R. Shock, Case No. 3:21-cv-2404

Plaintiff,

v. MEMORANDUM OPINION AND ORDER

Webster Industries, Inc.,

Defendant.

I. INTRODUCTION Defendant Webster Industries, Inc. has filed a motion for summary judgment. (Doc. No. 21). Plaintiff Duane R. Shock filed a brief in opposition, (Doc. No. 24), and Webster filed a brief in reply. (Doc. No. 26). For the reasons that follow, I grant Webster’s motion. II. BACKGROUND A. SHOCK’S DISABILITY AND EMPLOYMENT HISTORY Duane Shock has been completely deaf since he was less than a year old. (Doc. No. 22-1 at 18-19). He prefers to communicate through American Sign Language (“ASL”). (See Doc. No. 23-1 at 106). Shock can read and write English well enough to communicate with others, though he does not always feel comfortable doing so. (See id.; Doc. No. 22-1 at 10-11). In addition, he can read lips only for “simple things” like “drink” or “water.” (Doc. No. 22-1 at 11). When communicating in- person with someone who does not know ASL, Shock relies primarily on handwritten notes supplemented by physical gestures and body language cues. (See id. at 10-11). In 1999, Webster, a manufacturer of industrial chains, hired Shock to work as a machine parts operator. (Id. at 9, 13-14); (see Doc. No. 21-1 at 8). Shock is a member of the International Association of Machinists & Aerospace Workers (“IAMAW”), and he, like the other union members working at Webster, is subject to the collective bargaining agreement between Webster and IAMAW. (See Doc. No. 22-1 at 43; Doc. No. 22-7). After he was hired, Shock requested, and Webster provided, an ASL interpreter for trainings and certain work-related meetings. (Doc. No.

22-1 at 10-11, 20; see, e.g., Doc. No. 22-3). Because interpreters in the area were scarce, Webster had to schedule them up to ten days in advance. (See Doc. No. 21-14 at 2). In addition, after Shock lobbied for Webster to include closed captioning on its video message boards—including by filing complaints with his union and with Webster’s human resources department—Webster implemented that change in 2018. (See Doc. No. 22-1 at 12, 18). Webster did not provide an interpreter for Shock’s day-to-day work tasks. (Id. at 11). So, because of Shock’s limited lip-reading abilities, and because most of his colleagues did not know sign language, Shock communicated with them primarily through handwritten notes and gestures. (Id. at 11-12, 21). Shock testified that this method of communicating, combined with Webster’s occasional provision of an interpreter, was “successful” in allowing him to perform “the essential functions of [his] job” for 21 years. (Id. at 15). Shock’s former supervisor, Stephen Reis, agreed Shock was a skilled and experienced machinist. (See Doc. No. 23-1 at 15, 51; Doc. No. 24-2). But Shock had “anger issues.” (Doc. No. 23-1 at 15). Reis described two of Shock’s

outbursts by way of example. Once, when Reis assigned him to work two weekends in a row, Shock yelled and pointed at him through his office door. (See id.). On another, when Reis attempted to bring Shock to speak with a human resources manager, Shock “gestured at [him] to bring it on”— that is, he indicated he “wanted to fight” Reis. (Id. at 16). Reis also testified Shock flipped off other workers “quite often,” Doc. No. 23-1 at 22, and that he frequently “interfere[d] with a lot of people’s work in the machine shop.” (Id. at 35). Deborah Scheiber, the Director of Human Resources at Webster, testified Shock was “frequently angry” at work in an uncontrolled and disruptive manner. (Id. at 62). She estimated she dealt with Shock’s disruptive behavior on a “monthly” basis. (Id. at 63). Webster sometimes disciplined Shock for his behavior. In 2008, Webster gave Shock a written warning for insubordination to his supervisor. (See Doc. No. 22-10 at 1). In 2015 or 2016,

Webster reprimanded Shock for his repeated use of the middle finger gesture. (See Doc. No. 22-1 at 58). In October of 2017, Wayne Burns, another supervisor, caught Shock smoking behind a group of furnaces. (See Doc. No. 21-6 at 2). When asked to put out the cigarette, Shock continued to smoke, then threw a newspaper he was holding on the ground, refused to come with Burns to the human resources department, gestured at Burns, and walked away. (See id.). Shock was issued a written warning for violating Webster’s smoking and tobacco policy and for violating Webster’s policy prohibiting “using obscene or abusive language.” (Id.). In 2018, Webster formally disciplined Shock again after several disruptive incidents in a single week. On June 6, 2018, Shock became angry and yelled “bull shit” after being asked to train a newer employee on one of the machines. (Doc. No. 21-7 at 2). On June 7, 2018, after he noticed that a machine was calibrated to a setting he did not like, Shock became angry and threw a clipboard across the working area. (See Doc. No. 23-1 at 25, 73; Doc. No. 21-8 at 2). On June 8, 2018, Shock confronted Christian Young, a coworker who may have told a supervisor about the previous day’s

incident. (See Doc. No. 21-7 at 2, Doc. No. 21-8 at 3). Shock yelled at Young, waved his middle finger at him, and accused him of stabbing him in the back. (See id.). Then, Shock threatened to punch Young and “blacken his eye.” (See Doc. No. 21-7 at 2; Doc. No. 23-1 at 24-26). On June 11, 2018, Webster suspended Shock for five days, required him to complete a course of anger management therapy, and sent him a written reprimand with a “last chance warning” stating Webster would terminate his employment for another similar “infraction or incident.” (Doc. No. 21-9). Two days later, after Shock filed a grievance through the IAMAW, his suspension was reduced from five days to three, and the “last chance verbiage” was “remov[ed].” (Doc. No. 24-5). Shock successfully completed his anger management therapy. (See Doc. No. 24-1 at 8; Doc. No. 24-2 at 2). Shock attributed at least some of his anger to communication and cultural barriers between

him and his non-deaf colleagues. For example, he believed that his colleagues perceived some of his gestures and mannerisms as aggressive, when in fact they were benign. (See Doc. No. 24-1 at 9). He also expressed frustration at his coworkers’ perceived lack of curiosity about deaf culture and American Sign Language. (See id. at 10). And in June of 2020, a few months before his termination, Shock complained to Nick Spurck, Webster’s Vice President of Operations, about a coworker who sent Shock notes that “disrespected and discriminated against” him because of his deafness. (See Doc. No. 24-4 at 2; Doc. No. 23-1 at 82-83). But Shock also acknowledged progress in some of these areas. Webster held a seminar for supervisors and the Human Resources department about deaf culture, and some of his coworkers started to learn American Sign Language after he asked them to do so. (See Doc. No. 24-1 at 9-10). In addition, after Shock’s June 2020 complaint, Spurck met with Reis and Jeff Pifher, an Operations Manager at the Webster plant, and asked them to “go above and beyond to keep [Shock] in the loop regarding information” and to be cognizant of Shock’s “anxiety,” derived from his inability to hear,

“that others are talking about him or making fun of him.” (Doc. No. 24-4 at 4). B. SHOCK’S TERMINATION AND SUBSEQUENT EVENTS In the summer of 2020, during the height of the first wave of the COVID-19 pandemic, Shock and Gerry Goshe, a fellow machine operator, came into conflict.1 On August 13 of that year, Goshe asked Shock a question about something Shock was doing with a toolbox, and Shock refused to answer. (See Doc. No. 22-17). The next day, at around 10:00am, Shock turned off Goshe’s machine when Goshe stepped away from it. (See id.; Doc. No. 23-1 at 94). Frustrated that Shock

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